Director, Technical Product Management

About Prime Quadrant

Prime Quadrant serves over 240+ affluent families, with approximately CAD 26 billion in Assets under Consultation*. Our mission is to empower families for the future and assist them across the full range of their financial, social, and human capital needs.

Our culture is the Prime Quadrant PATH – we are Purposeful, Authentic, Tenacious, and Humble. We love the work we are privileged to do, the wonderful group of families we are fortunate to serve, and the exceptional team we have assembled. We have been on a growth trajectory for several years. Prime Quadrant is proud to be designated one of the Best Workplaces™ in Canada.

To learn more about Prime Quadrant, please visit: https://www.primequadrant.com

The Opportunity

We are seeking a senior product leader to own product strategy, prioritization, user experience, and adoption across Prime Quadrant’s technology ecosystem.

This is not a traditional project-management role and it is not a requirements-gathering role. We are looking for someone with a strong technical foundation who understands how modern software is built, but whose career has evolved toward product management, user journeys, business analysis, prioritization, and leadership.

You will lead a small Product function spanning persona ownership / IT Ambassadors, UI/UX, and Learning & Enablement, while working closely with Engineering, IT Operations, project delivery, and senior leadership. You should be equally comfortable discussing a user journey with a consultant, reviewing a data model or API with an engineer, challenging an unclear requirement, or deciding that a requested feature should not be built at all.

The successful candidate will inherit a significant transformation already underway, including the retirement of Salesforce and the continued development of Prime Quadrant’s proprietary technology platform.

Primary Responsibilities

• Own and maintain the product roadmap across Prime Quadrant’s internal and client-facing technology platforms.
• Translate firm strategy, user needs, operational pain points, and technical opportunities into clear product priorities and decisions.
• Lead and develop the Product team, including Persona Product Leads / IT Ambassadors, UI/UX, and Learning & Enablement.
• Lead product discovery directly with employees, advisors, clients, ambassadors, and other stakeholders.
• Own user journeys, personas, workflows, product requirements, epics, user stories, and acceptance criteria.
• Work closely with Engineering to shape solutions before development begins rather than simply handing over requirements.
• Understand enough of the application architecture, APIs, data models, integrations, and codebase to engage credibly with engineers and challenge technical assumptions.
• Evaluate build-versus-buy decisions and identify opportunities to simplify, consolidate, or retire platforms.
• Maintain awareness of dependencies across products, workflows, data, integrations, and business processes.
• Lead the IT Ambassador program and ensure insights gathered from business teams translate into coherent product decisions.
• Guide Product team members in discovery, requirement development, prioritization, release readiness, adoption, and post-release learning.
• Partner closely with UI/UX to ensure products are intuitive, coherent, and consistent.
• Partner with the Learning & Enablement Lead to ensure every meaningful release has a clear communication, training, and adoption plan.
• Define measurable success criteria for products and features and track usage, adoption, and user outcomes after release.
• Maintain disciplined backlog management and ensure Engineering receives clear, sufficiently detailed, implementation-ready work.
• Participate actively in sprint planning, demonstrations, retrospectives, and roadmap discussions.
• Communicate roadmap decisions, trade-offs, delivery expectations, and changes clearly across the organization.
• Help establish increasingly AI-assisted approaches to product discovery, story creation, requirements validation, product analytics, and documentation.

Key Attributes

• Experienced leader who makes decisions with confidence and takes ownership of the results. is comfortable making decisions and being accountable for outcomes.
• Strong attention to detail without losing sight of the bigger picture.Strong product judgment and comfortable saying “no”, “not yet”, or “we should solve this differently.”
• Technically credible with engineers.
• Curious about how users work rather than relying only on stated requirements.
• Able to simplify complicated workflows and business problems.
• Excellent written and verbal communication skills.Comfortable working directly with senior executives and frontline employees.
• Strong instinct for user experience, adoption, and change.
• Able to prioritize effectively, balancing urgent requests with important product work.

Qualifications

• 10+ years of experience across software development, product management, technology, business analysis, or related roles.
• 5+ years in product leadership with direct accountability for roadmaps, prioritization, and people leadership.
• Prior hands-on software development experience strongly preferred.
• Strong understanding of modern web application architecture, APIs, databases, integrations, cloud platforms, and software development practices.
• Ability to read and reason about technical documentation, API definitions, schemas, and application logic.
• Experience working closely with software engineering teams in an Agile environment.
• Experience developing detailed user journeys, requirements, user stories, and acceptance criteria.
• Demonstrated ability to manage a complex product portfolio and competing stakeholder priorities.
• Experience with enterprise workflow, CRM, financial services, wealth management, or advisor technology is an asset.
• Experience with AI-assisted software development or AI-enabled products is a strong asset.

Compensation & Benefits

• Base salary range of $150,000–$180,000.
• Performance-based bonus structure.
• Career advancement opportunities based on demonstrated performance.
• Comprehensive health benefits.
• Retirement plan.
• Up to $1,000 per annum reimbursement for relevant continuing education expenses.
• Wellness allowance up to $600 per annum.
• 3 weeks’ vacation per annum.
• Paid sick and personal days.
• Volunteering day.