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Added 26 mins ago
SL
AVP Insurance Distribution
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…leader sets priorities, makes timely decisions, strengthens advisor and firm relationships, builds sales capability and enables sustainable life and health insurance growth anchored in…
Added 26 mins ago
SL
AVP, Strategic Programs, Innovation, Insights and Regulatory Operations
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
…The role balances regulatory defensibility, operational risk, advisor and client experience, efficiency, capacity and responsible use of digital, automation, analytics, AI and emerging…
Added 26 mins ago
SL
AVP Dealer Transformation
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
…will define and execute a multi-year roadmap that enhances advisor and client experiences, accelerates digital innovation, improves operational efficiency, and supports the future growth of…
Added 26 mins ago
Business Advisor - Rideau & William, Ottawa, ON
Scotiabank
Ottawa, ON
Added 26 mins ago
Canada Tax Technology Group (CTTG) - Manager, AI Adoption & Enablement
EY
Toronto, ON
…identify opportunities where AI can simplify work, improve client service, and unlock capacity. Rather than focusing on large-scale software development, you will help teams rapidly solve…
Added 52 mins ago
T
PLM Functional Analyst - 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
In this role, you'll be much more than a CAD specialist. You'll become a trusted advisor, helping clients understand their business needs, recommend innovative solutions, and support the…
Added 52 mins ago
T
PLM Functional Analyst – Teamcenter
Techso
Montreal, QC
- Full-time
In this role, you'll become a strategic advisor to our clients, contributing to every phase of the project lifecycle - from business analysis and solution design to deployment and user…
Added 52 mins ago
C
Product Manager
Co-operators
Guelph, ON
- Full-time
…Digital product portfolio. You will be responsible for the client, advisor and operations experience when it comes to building out the capabilities and features. You will play an integral…
Added 52 mins ago
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Product Manager
Co-operators
Toronto, ON
- Full-time
…Digital product portfolio. You will be responsible for the client, advisor and operations experience when it comes to building out the capabilities and features. You will play an integral…
Added 55 mins ago
Insurance Advisor, Auto
Talent Acquisition Team at Westland Insurance. Text reply only.
Regina, SK
Westland Insurance Group Ltd has an exciting opportunity for an Insurance Advisor, Auto at our Victoria Square office in Regina, SK. Do you love to provide exceptional client service? If…
Added 55 mins ago
R
Lead Product Owner - Salesforce
RBC
Toronto, ON
- Full-time
As Product Owner of the Client 360 Platform, this role will be responsible for the business needs and capabilities required in the implementation and enhancement of the new Salesforce.com…
Added 55 mins ago
R
Senior Manager, IT Risk and Controls
RBC
Toronto, ON
- Full-time
…groups to define and achieve deliverables, acting as a trusted advisor on risk and controls by liaising with 1 LoD, 2LOD, and…
Added 55 mins ago
R
Associate Advisor
RBC
Toronto, ON
- Full-time
As an Associate Advisor, you will work with an Investment Advisor team and be responsible for overseeing 100+ households independently. You will play a key role in maintaining strong client…
Added 55 mins ago
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Client Advisor
RBC
Temiskaming Shores, ON
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 55 mins ago
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Client Advisor
RBC
Northern Bruce Peninsula, ON
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 55 mins ago
R
Banking Advisor - Vaughan
RBC
Toronto, ON · Vaughan, ON
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 55 mins ago
R
Banking Advisor - Richmond Hill (Bilingual - Mandarin, Cantonese, or Russian)
RBC
Toronto, ON · Markham, ON · Aurora, ON · Richmond Hill, ON
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 55 mins ago
R
Senior Director, CFO Controls Office
RBC
Toronto, ON
- Full-time
Proven track record as a valued advisor with ability to provide constructive challenge and communicate with senior stakeholders; strong relationship management skills
Added 55 mins ago
R
Financial Advisor
RBC
Thompson, MB
- Full-time
This unique position calls on your client-focused advice expertise and natural problem-solving skills to maximize each client interaction by helping clients with their everyday banking,…
Added 55 mins ago
S
SSENSE Montréal - Styliste personnel·le // Personal Stylist
SSENSE
Montreal, QC
- Full-time
The Personal Stylist will provide each client with a bespoke shopping experience following our appointment-based concept. As a trusted advisor both in-store and online, you will offer…
Added 1 hour ago
RI
Insurance Advisor, Home and Auto - Advice Centre (Bilingual)- EN
RBC Insurance
Pointe-Claire, QC
- Full-time
As an RBC Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s…
Added 1 hour ago
RI
Insurance Advisor, Home and Auto - Advice Centre (Bilingual)- EN
RBC Insurance
Montreal, QC
- Full-time
As an RBC Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s…
Added 1 hour ago
RI
Insurance Advisor, Home and Auto - Advice Centre (Bilingual)- EN
RBC Insurance
Boucherville, QC
- Full-time
As an RBC Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s…
Added 1 hour ago
RI
Insurance Advisor, Home and Auto - Advice Centre (Bilingual)- EN
RBC Insurance
Mont-Royal, QC
- Full-time
As an RBC Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s…
Added 1 hour ago
RI
Insurance Advisor, Home and Auto - Advice Centre (Bilingual)- EN
RBC Insurance
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
As an RBC Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s…

Prime

Director, Scientific Services (Canada)

Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum 10 years' healthcare agency experience in senior roles
Posting language: English
Posted: Oct 5, 2026

Original job description

Accelerating Life-Changing Solutions to Global Healthcare Challenges is the vision that unites us through a shared sense of purpose, whatever the role.

It speaks to the significant challenges that exist within global healthcare, and how we, as one team, can help to deliver better solutions and outcomes for our partners and for patients everywhere, sooner. Your job description outlines the important role and responsibilities that you own in achieving this vision.

Importantly too is how we go about living our vision. This is defined by the Prime mission:

Through a pioneering fusion of the finest expertise in science, strategy, evidence, technology and creativity we deliver the world-class outcomes that our global partners trust to achieve their goals.

It speaks to collaboration and to everyone's responsibility to bring together the diverse expertise that exist across our team to deliver world-class outcomes.

On this foundation, we have defined four core values, these represent the shared principles that guide our behaviours every day, whatever your role:

Be Brave, Be Human, Be Passionate, Be Exceptional.

At Prime these values are integral to who we are. They are there to guide you in your role and support you on your personal journey to success. They shape our culture and support us in achieving our vision together, as one global team.

The role

Our Director, Scientific Services provides senior scientific and strategic leadership across the business unit, driving excellence in scientific delivery, operational performance, and business growth. They lead and develop high-performing scientific teams to deliver high-quality, compliant, and strategically aligned medical communications that exceed client objectives and uphold Prime's standards.

While working in close partnership with the Client Services Director (CSD) to align scientific excellence with business strategy, they share accountability for financial performance, forecasting, and resource optimization. This is a highly visible leadership role requiring strong scientific expertise, commercial acumen, and the ability to lead teams, influence stakeholders, and drive performance and growth across the business.

Key Responsibilities:

Acting as a strategic advisor to clients, shaping communication strategies, challenging thinking, and strengthening long-term partnerships
Playing a key role in business growth and innovation, shaping proposals and pitches, identifying new opportunities, and integrating forward-thinking approaches, including AI and omnichannel solutions, into client strategies
Demonstrating in-depth understanding of client strategy, challenge client thinking, and lead planning discussions that add measurable value.
Promoting compliance standards, performing audits to ensure Prime and client SOPs, as well as industry regulations, are consistently met.
Collaborating with client services leads to optimize resources, workflows, and processes, ensuring clear communication, seamless operations, and consistent quality standards.
Providing scientific oversight of project progress and risks and supporting account leads in identifying potential challenges, ensuring timely escalation where required.
Providing senior review and guidance on scientific content, messaging, and data interpretation.
Contributing scientific input to creative concepts and designs, approving final materials for production or submission
Partnering with the CSD to support financial planning and forecasting for the business unit, providing scientific input to ensure accuracy across short-, medium- and long-term forecasts in line with RAGP definition.
Supporting the CSD in delivering and driving sustained business in line with business unit goals, partnering with VP, and BD colleagues.
Championing team engagement, motivation, and a positive culture across the business unit.
Modelling effective people management, including regular 1:1s, mentoring, clear development, goal setting, and performance reviews.

Requirements

Minimum 10 years' healthcare agency experience in senior roles
A life sciences degree, ideally combined with a higher degree (science Masters, PhD, or MD)
Proven track record in leading and developing scientific/editorial teams within a medical communications agency
Extensive medical writing and scientific leadership experience across a broad range of projects and therapeutic areas
Demonstrated commercial and financial awareness, including experience contributing to forecasting, resource planning, and business performance
Strong leadership and motivational skills
Experience building and maintaining senior client relationships, including leading strategic discussions and identifying growth opportunities
Excellent written and verbal communication skills, with confidence presenting to clients
Strong organisational skills, with the ability to manage multiple priorities and deliver to tight deadlines
Awareness of innovation in medical communications, including AI and omnichannel approaches

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More about this job

Responsibilities

Provide scientific and strategic leadership across the business unit, overseeing compliant, high-quality medical communications and developing high-performing teams. Advise clients, support business growth and financial planning, optimize resources and workflows, and champion team engagement and performance.

Requirements

Requires at least 10 years of senior healthcare agency experience, a life sciences degree (ideally with a postgraduate qualification), and a proven record leading scientific or editorial teams in medical communications. Candidates should bring extensive medical writing and scientific leadership experience, commercial and financial awareness, strong client-facing and people leadership skills, and familiarity with AI and omnichannel approaches.

Skills

Scientific Leadership
Medical Communications
Strategic Planning
Business Development
Proposal Development
Medical Writing
Scientific Review
Regulatory Compliance
Financial Forecasting
Resource Planning
Team Leadership
People Management
AI
Omnichannel Solutions
Risk Management

Visa sponsorship

Not detected in the job text

Keywords

Medical Communications
Life Sciences
Scientific Services
Scientific Leadership
Medical Writing
Scientific Content
Data Interpretation
Client Strategy
Strategic Planning
Business Development
Proposal Development
Pitch Development
Artificial Intelligence
Omnichannel Solutions
Compliance
Standard Operating Procedures
Industry Regulations
Quality Standards
Risk Management
Financial Planning
Forecasting
Resource Optimization
Workflow Optimization
People Management
Team Development
Performance Reviews
Therapeutic Areas
Creative Concepts
Client Relationships

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