Service Administrator - Heavy Equipment
- Acheson, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- A minimum of 5 years of related service and administrative experience
- Posting language
- English
- Posted
Original job description
Job Overview:
The Service Administrator is responsible for day-to-day administrative duties as requested by management, as well as assisting various departments both on site and in the Corporate Office (including payroll, accounting, and human resources).
Location: Acheson, AB
Job Duties
- Deliver optimal customer service that fosters positive relationships
- Assist with delivering department initiatives
- Prepare work orders and estimates; Including labour & supplies
- Accurately enter and track work orders and equipment in databases
- Ensure timely closure of work orders and invoice submission
- Organize, maintain, and update document and electronic filing systems; retrieve and systemize information
- Provide administrative support to management and Master Mechanic
- Prepare for meetings and produce meeting documents as needed
- Demonstrate professionalism and friendly demeanor while answering incoming telephone calls and redirect calls appropriately
- Pick up, deliver and prepare outgoing correspondence; including coordinating and logging the pick-up and delivery of courier mail.
- Perform timekeeping and payroll duties for facility staff
- Establish an organized, professional, and friendly atmosphere for customers and staff
- Other duties as required by management
- Post-secondary education and/or High School Diploma with progressive relative experience
- A minimum of 5 years of related service and administrative experience
- Knowledge of heavy equipment machinery and parts would be considered an asset
- Excellent verbal and written communication skills
- Skilled in the use of MS Office (Word, Excel, Outlook, PowerPoint)
- Time entry experience preferred
- Must be able to work under pressure, to multi-task, and meet deadlines
- Possess strong organizational skills
- Organized and self-motivated
More about this job
Responsibilities
Provide administrative support to management and multiple departments, including preparing and tracking work orders and estimates, maintaining records, and ensuring timely work order closure and invoice submission. Support customer service, meeting preparation, correspondence and courier coordination, and facility timekeeping and payroll duties.
Requirements
Requires a high school diploma and/or post-secondary education, with at least five years of related service and administrative experience. Candidates should have strong communication and organizational skills, proficiency with Microsoft Office, the ability to multitask and meet deadlines, and preferably time-entry experience; knowledge of heavy equipment and parts is an asset.
Skills
- Customer Service
- Work Order Preparation
- Estimate Preparation
- Database Management
- Document Management
- Administrative Support
- Meeting Coordination
- Telephone Communication
- Correspondence and Courier Coordination
- Timekeeping
- Payroll Administration
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Organization
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Customer Service & Support
- Construction
- Finance & Accounting
- Human Resources
Keywords
- Heavy Equipment
- Construction
- Customer Service
- Service Administration
- Work Orders
- Estimates
- Labor
- Supplies
- Database Management
- Equipment Tracking
- Invoice Submission
- Document Filing
- Electronic Records
- Administrative Support
- Meeting Documents
- Telephone Calls
- Courier Coordination
- Timekeeping
- Payroll
- Human Resources
- Accounting
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Time Entry
- Heavy Equipment Machinery
- Parts