Jobs in Canada

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Added 4 months ago
Child Intervention Practitioner
Government of Alberta
Alberta
…Community Rehab, BSc Family Studies/Human Ecology, BA Early Child Development, Bachelor of Indigenous Studies) and 2 years related experience;…
Added 4 months ago
Area Occupational Health and Safety Coordinator
Government of Alberta
Calgary, Alberta
Reporting to the Forest Area Manager (FAM), the Area Occupational Health and Safety Coordinator (AOC) is responsible for facilitating and coordinating the implementation of the Forestry and…
Added 4 months ago
B&
Account Manager
BARTLE & GIBSON
Port Coquitlam, British Columbia
- Full-time
If you are a confident communicator with a passion for problem-solving, enjoy working independently, and are looking for a rewarding career with growth and development opportunities, we…
Added 2 months ago
A
Customer Success Manager- 1 Year Term
Assent
Ottawa, ON
- $75,000 to $95,000 CAD / year
- Full-time
…their purchased programs, working with our customers to define and execute on their project plans from start to finish. This position involves a broad spectrum of responsibilities aimed at…
Added 4 months ago
Operations Manager
Westerkirk
Calgary, Alberta
The Operations Manager partners with cross-functional teams to achieve operational objectives related to safety, quality, cost, delivery, inventory management, and employee engagement. This…
Added 6 months ago
PH
Customer Service Representative (Bilingual)
Princeton Holdings Limited
North Dumfries, Ontario
- Full-time
Reporting to the Manager, Wellness & Disability, the Bilingual Customer Service Representative is responsible for providing high quality customer service by professionally from plan…
Added 4 months ago
PH
Disability Case Manager
Princeton Holdings Limited
North Dumfries, Ontario
- Full-time
Reporting to the Manager, Wellness & Disability Solutions, the Disability Case Manager will be responsible for the proactive management of short-term disability, accommodation and other…
Added 4 months ago
PH
Disability Case Manager
Princeton Holdings Limited
North Dumfries, Ontario
- Full-time
Reporting to the Manager, Wellness & Disability Solutions, the Disability Case Manager will be responsible for the proactive management of short-term disability, accommodation and other…
Added 4 months ago
Senior Trade Advisor
Government of Alberta
Calgary, Alberta
Reporting to the Manager, Trade Ecosystem, the Senior Trade Advisor leads strategic collaboration across Alberta’s trade network, serving as a key liaison with municipal, provincial,…
Added 2 months ago
BA
ACCESSORIES SALES ADVISOR
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Employee referral bonus program – refer your friends to Birchwood and receive a referral bonus
Added 2 months ago
A
Training Analyst - Program Development
AtkinsRéalis
Mississauga, ON
- Full-time
The Training Analyst is responsible for the design and development of training programs and learning content that align with business priorities and workforce development needs under the…
Added 2 months ago
A
Training Analyst - Program Development
AtkinsRéalis
Mississauga, ON
- Full-time
The Training Analyst is responsible for the design and development of training programs and learning content that align with business priorities and workforce development needs under the…
Added 2 months ago
AA
Responsable Achats Programme / Program Procurement Manager
Airbus Aircraft
Montreal, QC
- Full-time
Added 2 months ago
SF
Research Project Manager, Horizon Europe
Simon Fraser University
Burnaby, BC
- Full-time
…participation in Horizon Europe, the European Union's flagship research and innovation program, providing access to high-impact collaborations involving universities, industry, governments,…
Added 2 months ago
B&
Civil Engineer - Water
Black & Veatch
Markham, ON
- Full-time
…sectors- Governments & Environment, Energy & Process Industries, and Connectivity & Commercial. In roles like Engineers, Technicians, and Skilled Specialists you will be engaged with…
Added 2 months ago
Jr. Consumer Education Specialist
Government of Alberta
Calgary, AB
Write reports, summaries, and engagement plans to support program development.
Added 2 months ago
Warehouse Supervisor
HelloFresh
Mississauga, ON
Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
Added 2 months ago
Psychologist (Masters) - Forensic Sexual Behaviour Program - Mental Health & Addictions
Nova Scotia Health and IWK Health
Dartmouth, NS
The Clinical Psychologist reports to the Health Services Manager or designate and works under the direction of the Clinical Lead to effectively provide empirically supported assessment and…
Added 2 months ago
EH
Management Trainee
Enterprise Holdings
Halifax, NS
- Full-time
Must have 6 months cumulative experience or involvement in any of the following: · Must have a valid Canadian Class 5 driver's license with no more than two moving violations and/or at fault accidents within the last three years
Added 2 months ago
Program Manager - 988 Education &Training
CAMH
Toronto, ON
9-8-8: Suicide Crisis Helpline is seeking a full-time, permanent Program Manager of the 9-8-8 Training and Education Program reporting to the Director, 9-8-8 Partnerships and Strategy, with…
Added 2 months ago
EL
Manager, Learning & Development Canada - 18 Month Contract
Edwards Lifesciences
Mississauga, ON · Canada-Mississauga
- Full-time
Promote strong sponsorship and ownership of learning and development programs among leaders and managers to build sustainable capabilities and maximize program impact.
Added 2 months ago
F
Early Childhood Assistant
Fitzrovia
Toronto, ON
- Up to $20 CAD / hour
Valid Standard First Aid and CPR-C certification required
Added 2 months ago
Manager, Accounting
Liberty Utilities
Oakville, ON
The Accounting Manager is responsible for leading the general accounting and financial reporting activities for designated Liberty Utilities operations. This role oversees the month-end…
Added 2 months ago
CA
Pharmacy Assistant
Canadian Addiction Treatment Centers
Thunder Bay, ON
- Up to $19 CAD / hour
- Full-time
Career Development: Professional Development, Lunch & Learn Sessions and access to 100+ courses within the Company’s Learning Management System.
Added 2 months ago
OG
Human Resources Generalist
Ozz Group
Vaughan, ON
- $75,000 to $90,000 CAD / year
Assist in the development, implementation and delivery of Health & Safety program and policy training and monitor compliance, including the Learning Management System.

Princeton Holdings Limited

Disability Case Manager

North Dumfries, ON, Canada

Full-time

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Jun 25, 2026

Original job description

Reporting to the Manager, Wellness & Disability Solutions, the Disability Case Manager will be responsible for the proactive management of short-term disability, accommodation and other absence leave claims. They are responsible for delivering timely, professional and responsive service to our clients. Case management will be performed using our proprietary disability program. We approach disability management with a holistic client-centered view, and our success comes from our strong collaborative and functional approach to case management.

What you will do:

Client Management
- Review medical, functional, cognitive, employment, and contractual information to determine benefit entitlement
- Proactively manage claims to support recovery and return-to-work programs
- Communicate decisions (approvals or declines) clearly to all stakeholders
- Maintain regular professional contact with clients regarding claim status
- Develop and implement comprehensive case management plans, including workplace accommodations
- Respond to inquiries from claimants, employers, physicians, lawyers, and internal partners
- Coordinate medical consultant discussions and referrals for file reviews
- Resolve employee or client complaints and service issues professionally
- Participate in case conferences and occasional client meetings (travel may be required)
Business Development & Learning
- Provide education and support to employers on disability management best practices and AODA compliance
Performance Metrics
- Achieve audit scores of 90% or greater or show 10% improvement year-over-year
- Meet or exceed SLAs
  - New claims processed within 2 days
  - Documentation within 5 days
  - Communication responses within 24 hours
- Quarterly review and update of client special handling documents

What you will bring:

Post-secondary diploma or degree in an area of health or behavioral sciences
Minimum of 3 years short/long term disability claims management
Worker Compensation claims and process (WSIB or other similar provincial boards) experience considered an asset
Proficient keyboarding and computer skills, including Word and Excel
Strong attention to detail and sound judgment, ethics and integrity
Highly driven and self-motivated
Strong customer service and caring attitude
Exceptional decision making, analytical and problem-solving skills
Demonstrated organizational skills and ability to juggle multiple demands to achieve priorities and required results
Demonstrated ability to tackle contentious situations and negotiate positive results
Proven ability to work collaboratively in a team environment
Superior written and oral communication skills including professional business writing in English; French language is an asset

Who we are:

Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement.

Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027!

What sets us apart?

Be in good company

Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking

You're valued for your passion, drive and creativity. The pace is fast but the work is meaningful, interesting, and complex, just the way you like it.

Grow together

We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

Benefits and perks

Competitive salary
Participate in our comprehensive benefits plan on day one - no waiting period
Company-paid training and development courses
Community involvement

Are you interested?

Please Apply!

This is a replacement position.

Artificial Intelligence (AI):

Cowan Insurance Group does not use AI directly; however, platforms we partner with may use AI, including screening for keywords and minimum qualifications. Our human recruiters review candidate’s qualifications prior to decisions being made.

This position is subject to appropriate background checks that may include, credential, employment, credit, criminal and reference checks.

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, or sexual orientation.

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Disability Case Manager proactively manages short-term disability, accommodation, and absence leave claims using a holistic, client-centered approach. Key duties include determining benefit entitlement, implementing return-to-work plans, and coordinating with medical consultants and stakeholders.

Requirements

Candidates must have a post-secondary diploma or degree in health or behavioral sciences and at least 3 years of experience in disability claims management. Proficiency in Microsoft Office and strong communication skills in English are required, with French being an asset.

Skills

Disability Case Management
Short-term Disability Claims
Return-to-work Programs
Workplace Accommodations
AODA Compliance
WSIB Knowledge
Analytical Skills
Problem-solving
Negotiation
Business Writing
Customer Service
Case Management Planning

Benefits

Competitive Salary
Comprehensive Benefits Plan
Company-paid Training and Development Courses
Community Involvement

Visa sponsorship

Not detected in the job text

Keywords

Short-term Disability
Long-term Disability
WSIB
AODA
Case Management
Benefit Entitlement
Medical Consultant
Insurance
Risk Management
Claim Status
Functional Capacity
Cognitive Assessment
Professional Business Writing
SLA
Audit Scores

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Work requirements

Jobs in Canada