Dispatcher

Company Description Pro Limit Transport Ltd delivers specialized shipping solutions with a focus on challenging and complex loads. With expertise in step deck, flatbed, Conestoga/Rolltite, RGN, and heavy hauling, the company handles oversized, over-dimensional, and high-value freight safely and efficiently. A dedicated team manages each shipment with precision and reliability, ensuring seamless transport from planning through delivery. Pro Limit Transport Ltd is committed to shipping excellence without limits and is driven by a culture of safety, performance, and customer service. This environment offers logistics professionals the opportunity to work with diverse freight and grow their expertise in specialized transport.

Role Description The Dispatcher is a full-time, on-site role based in Milton, ON. This position is responsible for planning and assigning daily loads to drivers, coordinating routes, and ensuring that specialized equipment such as step decks, flatbeds, and other trailers are used appropriately for each shipment. The Dispatcher monitors driver locations and schedules, manages pickup and delivery times, and resolves issues such as delays, route changes, and equipment needs. The role includes regular communication with drivers, customers, and internal teams to provide updates, confirm load details, and maintain accurate records in dispatch and tracking systems. The Dispatcher also supports compliance with safety regulations and company policies while seeking opportunities to optimize fleet utilization and on-time performance.

Qualifications

• Logistics and dispatch coordination skills, including route planning, load scheduling, and fleet utilization.
• Strong communication and customer service abilities for working with drivers, clients, and internal teams.
• Proficiency with dispatch software, GPS tracking tools, and standard office applications.
• Knowledge of transportation regulations, safety practices, and documentation requirements.
• Ability to prioritize tasks, solve problems quickly, and remain calm under time-sensitive conditions.
• Experience in trucking or specialized freight (e.g., step deck, flatbed, heavy haul) is an asset.
• High school diploma or equivalent; post-secondary education in logistics or transportation is an advantage.
• Strong attention to detail, reliability, and a commitment to operational excellence.