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Added 36 mins ago
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Customer Service Representative (Bilingual Spanish)
Paymentus
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- Full-time
The Customer Service Representative is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment…
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Procom

Bilingual (E/F) Operations Agent, MS Excel

Montreal, QC, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 5, 2026
Posting language: English · French
Posted: Oct 6, 2026

Original job description

English section of this bilingual listing.

Bilingual (E/F) Operations Agent, MS Excel:

On behalf of our financial services client (personal banking and investments), Procom is searching for a Bilingual (E/F) Operations Agent, MS Excel for a contract role. This position is onsite at our client’s Montreal office.

Bilingual (E/F) Operations Agent, MS Excel - Job Description:

The Bilingual (E/F) Operations Agent will support operations by working on files coming in from across Canada. The role includes verifying cheques and documents, handling mailings, and scanning documents, while ensuring accurate documentation and record-keeping.

Bilingual (E/F) Operations Agent, MS Excel - Responsibilities:

Verify cheques and documents in accordance with established procedures.
Support incoming files from across Canada in both English and French.
Process mailings and complete required follow-up.
Scan documents and organize information appropriately.
Accurately document and record customer/client information in systems.
Maintain strong attention to detail and effective time management.

Bilingual (E/F) Operations Agent, MS Excel - Mandatory Skills:

English/French bilingualism (written and verbal).
Hands-on experience with MS Excel.
Demonstrated ability to accurately document and record customer/client information.
College degree.
Strong attention to detail and time management skills.

Bilingual (E/F) Operations Agent, MS Excel – Nice-to-Have Skills:

Previous banking experience.

Bilingual (E/F) Operations Agent, MS Excel – Assignment Length:

Initial contract of approximately 6 months, with the possibility of extension up to 12 months.

Bilingual (E/F) Operations Agent, MS Excel - Start Date:

October 26, 2026.

Bilingual (E/F) Operations Agent, MS Excel - Assignment Location:

Montreal, Quebec, onsite (5 days/week).

Read the full bilingual original

Bilingual (E/F) Operations Agent, MS Excel:

Au nom de notre client du secteur des services financiers (services bancaires personnels et investissements), Procom recherche un(e) Agent(e) des opérations bilingue (E/F), MS Excel pour un mandat contractuel. Ce poste est en présentiel au bureau de notre client à Montréal.

Bilingual (E/F) Operations Agent, MS Excel - Description du poste:

L’Agent(e) des opérations bilingue (E/F) appuiera les opérations en traitant des dossiers provenant de partout au Canada. Le rôle comprend la vérification de chèques et de documents, la gestion d’envois postaux et la numérisation de documents, tout en assurant une saisie et une tenue de dossiers exactes.

Bilingual (E/F) Operations Agent, MS Excel - Responsabilités:

Vérifier des chèques et des documents conformément aux procédures établies.

Traiter des dossiers entrants provenant de différentes régions du Canada en français et en anglais.

Effectuer des envois postaux (mailings) et assurer le suivi requis.

Numériser des documents et classer l’information de façon organisée.

Documenter et consigner avec précision l’information client dans les systèmes.

Assurer un haut niveau d’exactitude, d’attention aux détails et de gestion du temps.

Bilingual (E/F) Operations Agent, MS Excel - Compétences obligatoires:

Bilinguisme français/anglais (écrit et verbal).

Expérience pratique avec MS Excel.

Capacité démontrée à documenter et à consigner avec précision l’information client.

Diplôme d’études collégiales.

Excellente attention aux détails et solides compétences en gestion du temps.

Bilingual (E/F) Operations Agent, MS Excel – Compétences souhaitables:

Expérience antérieure dans le secteur bancaire.

Bilingual (E/F) Operations Agent, MS Excel – Durée de l’affectation:

Mandat initial d’environ 6 mois, avec possibilité de prolongation jusqu’à 12 mois.

Bilingual (E/F) Operations Agent, MS Excel - Date de début:

26 octobre 2026.

Bilingual (E/F) Operations Agent, MS Excel - Lieu de l’affectation:

Montréal (Québec), en présentiel (5 jours/semaine).

Bilingual (E/F) Operations Agent, MS Excel:

Bilingual (E/F) Operations Agent, MS Excel - Job Description:

Bilingual (E/F) Operations Agent, MS Excel - Responsibilities:

Verify cheques and documents in accordance with established procedures.

Support incoming files from across Canada in both English and French.

Process mailings and complete required follow-up.

Scan documents and organize information appropriately.

Accurately document and record customer/client information in systems.

Maintain strong attention to detail and effective time management.

Bilingual (E/F) Operations Agent, MS Excel - Mandatory Skills:

English/French bilingualism (written and verbal).

Hands-on experience with MS Excel.

Demonstrated ability to accurately document and record customer/client information.

College degree.

Strong attention to detail and time management skills.

Bilingual (E/F) Operations Agent, MS Excel – Nice-to-Have Skills:

Previous banking experience.

Bilingual (E/F) Operations Agent, MS Excel – Assignment Length:

Initial contract of approximately 6 months, with the possibility of extension up to 12 months.

Bilingual (E/F) Operations Agent, MS Excel - Start Date:

October 26, 2026.

Bilingual (E/F) Operations Agent, MS Excel - Assignment Location:

Montreal, Quebec, onsite (5 days/week).

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More about this job

Responsibilities

Verify cheques and documents, process incoming files from across Canada in English and French, and handle mailings, follow-up, and document scanning. Accurately record client information in systems while maintaining organized records and meeting accuracy and time-management expectations.

Requirements

Applicants must be fluent in written and spoken English and French, have hands-on Microsoft Excel experience, and demonstrate accurate client-information documentation. A college degree, strong attention to detail, and effective time management are required; previous banking experience is preferred.

Skills

English-French Bilingualism
Microsoft Excel
Cheque Verification
Document Verification
File Processing
Mailing Processing
Document Scanning
Record-Keeping
Customer Information Documentation
Attention to Detail
Time Management
Banking Operations

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Personal Banking
Investments
Banking Operations
Microsoft Excel
English-French Bilingualism
Cheque Verification
Document Verification
File Processing
Mailings
Follow-Up
Document Scanning
Data Entry
Record-Keeping
Client Information
Attention to Detail
Time Management

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