Closed listing
Business Analyst - Salesforce
- Toronto, ON, Canada
$35.2 to $44 CAD / hour · Contract
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- $35.2 to $44 CAD / hour
- Job type
- Contract
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Business Analyst - Salesforce:
On behalf of our Banking client, Procom is searching for a Business Analyst - Salesforce for a 7 month contract role. This position is a hybrid position with 3 days onsite at our client’s Toronto office.
Business Analyst - Salesforce - Job Description:
The project involves delivering FY26 and FY27 Commercial Banking Salesforce enhancement initiatives. The Business Analyst will support discovery, requirements gathering, and solution definition for Salesforce CRM strategy enhancements. This role requires close collaboration with Product Owners, business stakeholders, and the development team to ensure successful delivery of business functionality.
Business Analyst - Salesforce - Responsibilities:
- Lead workshops, interviews, and discovery sessions with business stakeholders
- Elicit, analyze, validate, and document business, functional, non-functional, and data requirements
- Work closely with Business Owners, Product Owners, Relationship Managers, Operations teams, and Technology partners
- Create and maintain detailed user stories, acceptance criteria, epics, and features within Jira
- Develop a deep understanding of the Commercial Banking ecosystem and related platforms
- Partner with QA teams to ensure business requirements are well understood
- 5-7 years of experience as a Business Analyst in Agile delivery environments
- Experience facilitating workshops with senior business stakeholders
- Strong requirements elicitation and documentation skills
- 2-3 years of recent experience working on Salesforce CRM implementations or enhancements
- Experience in Commercial Banking, Corporate Banking, Wealth, or Financial Services
- Previous experience with Jira, Confluence, and Microsoft Office Suite
- Salesforce certification is an asset
The contract duration is until May 31, with the possibility of extension.
Business Analyst - Salesforce - Start Date:
ASAP.
Business Analyst - Salesforce - Assignment Location:
Toronto, Ontario, Canada. This is a hybrid role requiring 3 days in the office on Monday, Wednesday, and Thursday.
This posting is for an existing vacancy.
This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.
More about this job
Responsibilities
Lead discovery sessions and collaborate with business and technology stakeholders to elicit, analyze, validate, and document requirements for Commercial Banking Salesforce enhancements. Create and maintain Jira epics, features, user stories, and acceptance criteria, and partner with QA to support successful delivery.
Requirements
Requires 5–7 years of Business Analyst experience in Agile environments, strong workshop facilitation and requirements documentation skills, and 2–3 years of recent Salesforce CRM implementation or enhancement experience. Commercial or financial services experience, Jira, Confluence, Microsoft Office, and Salesforce certification are assets.
Skills
- Business Analysis
- Salesforce CRM
- Agile Delivery
- Workshop Facilitation
- Requirements Elicitation
- Requirements Documentation
- Requirements Validation
- User Stories
- Acceptance Criteria
- Jira
- Confluence
- Commercial Banking
- Stakeholder Collaboration
- Solution Definition
- Quality Assurance Collaboration
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Data & Analytics
- Finance & Accounting
- Consulting
Keywords
- Business Analysis
- Salesforce CRM
- Agile
- Commercial Banking
- Corporate Banking
- Financial Services
- Salesforce Enhancements
- Requirements Elicitation
- Requirements Analysis
- Functional Requirements
- Non-Functional Requirements
- Data Requirements
- Discovery Sessions
- Workshop Facilitation
- Stakeholder Management
- Product Owners
- Relationship Managers
- Operations
- Technology Partners
- Jira
- Confluence
- User Stories
- Acceptance Criteria
- Epics
- Features
- Quality Assurance
- Microsoft Office
- Salesforce Certification