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Added 7 mins ago
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Senior Director, Learning & Development
BGBx
Canada
- Full-time
The Senior Director will serve as a strategic partner to leaders across the organization, translating business priorities into meaningful development opportunities for employees at every…
Added 7 mins ago
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Manager, Brand Marketing Insights - The Ordinary - Global
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON
- Full-time
Reporting into the Director, Brand - Global of the Ordinary, the Manager, Brand Marketing Insights - The Ordinary - Global will serve as the strategic bridge between consumer understanding,…
Added 7 mins ago
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AVP, Technology Portfolio Management, Transaction Banking & Payments, TD Securities
TD
Toronto, ON
- Full-time
…business strategy into executable technology priorities in partnership with Product, Operations and…
Added 7 mins ago
A
Visual Lead (Full - Time) - Oakridge Centre
ALO
Vancouver, BC
- Full-time
Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with…
Added 37 mins ago
AW
Senior DevSecOps Engineer
Aviso Wealth
Remote, Canada
- $120,000 to $135,000 CAD / year
- Full-time
- Remote
…management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values…
Added 37 mins ago
PC
Manager Retail Technology Projects
Parkland Corporation
Calgary, AB · Mississauga, ON
- Full-time
Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and…
Added 52 mins ago
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Senior Cost Manager
Turner & Townsend
Toronto, ON
- Full-time
…delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity…
Added 52 mins ago
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Manager, Partnership Sales - Calgary Stampeders
Calgary Sports and Entertainment Corporation
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Role Description The Manager, Partnership Sales – Calgary Stampeders is a full-time, on-site role based in the Greater Calgary Metropolitan Area, focused on driving sponsorship and…
Added 1 hour ago
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Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
TP is a worldwide leader in client experience management, digital business services, and strategic contact center outsourcing. With more than 500,000 employees globally, TP combines…
Added 1 hour ago
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Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
TP is a worldwide leader in client experience management, digital business services, and strategic contact center outsourcing. With more than 500,000 employees globally, TP combines…
Added 1 hour ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
TP is a worldwide leader in client experience management, digital business services, and strategic contact center outsourcing. With more than 500,000 employees globally, TP combines…
Added 1 hour ago
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DevSecOps Engineer
Aviso
Vancouver, BC
- $120,000 to $130,000 CAD / year
- Full-time
…management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values…
Added 1 hour ago
ML
Manager, Talent Acquisition
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
As the Manager, Talent Acquisition, you will lead a team of Recruiters supporting Maple Leaf Foods across Manufacturing, Commercial, and Corporate functions. Reporting to the Director,…
Added 1 hour ago
ML
Sr. Manager, HR - Commercial
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Part-time
The Sr. Manager, HR – Commercial plays a key role in delivering Maple Leaf Foods’ People Strategy by partnering with our Commercial teams in the US and within our head office located in…
Added 1 hour ago
ML
Manager, HR Services
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
Develop and maintain a consistent cadence of KPIs to track performance and support strategic objectives.
Added 1 hour ago
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Senior Manager, Commercial Management
Metrolinx
Canada
- Full-time
We’re looking for a Senior Manager, Commercial Management to lead and provide commercial oversight for diverse projects within the Stations portfolio at various stages of the delivery…
Added 1 hour ago
Project Manager
Zulu Alpha Kilo
Toronto, ON
We’re looking for an experienced, collaborative Project Manager to join our growing team and lead the planning, coordination and delivery of large-scale, integrated campaigns across teams,…
Added 1 hour ago
Advisor, Indigenous Engagement
VIA HFR - VIA TGF Inc
Ottawa, ON · Toronto, ON
Partnership & Issue Management: Assist in the development of partnership strategies and issue management plans. Provide strategic recommendations to senior management, ensuring long-term,…
Added 1 hour ago
Manager, Strategic Initiatives(Ottawa) - 12 Month Temporary
Scotiabank
Ottawa, ON
The Manager, Strategic Initiatives is responsible for executing on medium-to-large initiatives and projects supporting Global Wealth Management, specifically focused on impacts to Global…
Added 1 hour ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Canada
- Full-time
TP is a worldwide leader in client experience management, digital business services, and strategic contact center outsourcing. With more than 500,000 employees globally, TP combines…
Added 1 hour ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Toronto, ON
- Full-time
TP is a worldwide leader in client experience management, digital business services, and strategic contact center outsourcing. With more than 500,000 employees globally, TP combines…
Added 1 hour ago
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Client Segment Strategy & Execution
Procom
Toronto, ON
- $60 to $64 CAD / hour
- Contract
We are seeking a strategic, results-driven Senior Manager to lead growth, engagement, and client experience strategies across two priority client segments, including the Canadian Defence…
Added 2 hours ago
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Executive Director, Strategic Partnerships
Altis
Toronto, ON
- $150,000 to $200,000 CAD / year
- Contract
…and cross-functional teams, you'll strengthen an established partnership portfolio while helping build a more proactive, strategic approach to account…
Added 2 hours ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Toronto, ON
- Full-time
TP is a worldwide leader in client experience management, digital business services, and strategic contact center outsourcing. With more than 500,000 employees globally, TP combines…
Added 2 hours ago
TC
General Manager
Taylor Co. Ltd.
Toronto, ON
- Full-time
As General Manager, you will lead a predominantly retail portfolio, set the long-term vision and driving performance that strengthens asset value, customer experience and community impact.…

Procom

Client Segment Strategy & Execution

Toronto, ON, Canada

$60 to $64 CAD / hour · Contract

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Job details

Pay: $60 to $64 CAD / hour
Job type: Contract
Apply by: Nov 29, 2026
Experience: 8-10+ years of experience in client strategy, segment management, or related fields.
Posting language: English
Posted: Oct 30, 2026

Original job description

Client Segment Strategy & Execution:

On behalf of our Banking client, Procom is searching for a Client Segment Strategy & Execution for a 12 month contract role. This position is a hybrid position with 3 days onsite at our client’s Toronto, Ontario office.

Client Segment Strategy & Execution - Job Description:

We are seeking a strategic, results-driven Senior Manager to lead growth, engagement, and client experience strategies across two priority client segments, including the Canadian Defence Community (CDC). This role involves developing and executing strategies to drive acquisition, deepen client relationships, and accelerate business growth through client insights, strategic partnerships, and cross-functional collaboration.

Client Segment Strategy & Execution - Responsibilities:

Own the strategic roadmap and growth plan for assigned client segments.

Serve as the enterprise SME for assigned segments.

Champion a client-centric strategy by leveraging insights.

Lead the design and delivery of differentiated client experiences.

Lead the development and execution of complex segment initiatives.

Drive delivery excellence through effective governance and risk management.

Own segment performance management using analytics.

Develop and execute strategic partnership initiatives.

Build and manage senior relationships with external partners and internal stakeholders.

Own and manage segment budgets and investments.

Client Segment Strategy & Execution - Mandatory Skills:

8-10+ years of experience in client strategy, segment management, or related fields.

Proven track record of developing and executing growth strategies.

Experience leading strategic partnerships and influencing senior stakeholders.

Strong strategic, analytical, and financial acumen.

Demonstrated success leading large-scale, cross-functional initiatives.

Exceptional communication and stakeholder management skills.

Program execution skills.

Client Segment Strategy & Execution – Nice-to-Have Skills:

Experience in the financial services industry.

Familiarity with the Canadian Defence Community (CDC).

Experience with client-centric strategy development.

Knowledge of performance management and strategic analytics.

Experience in financial and investment management.

Client Segment Strategy & Execution – Assignment Length:

This is a 12 month contract position.

Client Segment Strategy & Execution - Start Date:

ASAP.

Client Segment Strategy & Execution - Assignment Location:

Toronto, Ontario, Canada. This position is hybrid with 3 days in the office.

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More about this job

Responsibilities

Own the strategic roadmap, growth plans, performance management, budgets, and investments for assigned client segments, while serving as the enterprise subject matter expert. Lead client experience initiatives, strategic partnerships, and cross-functional delivery, using client insights, analytics, governance, and risk management to drive growth and engagement.

Requirements

Requires 8–10+ years of experience in client strategy, segment management, or a related field, with a proven record of developing and executing growth strategies and leading large-scale cross-functional initiatives. Candidates should bring strategic, analytical, and financial acumen, partnership and senior stakeholder experience, strong communication and program execution skills; financial services or Canadian Defence Community experience is an asset.

Skills

Client Strategy
Segment Management
Growth Strategy
Strategic Partnerships
Stakeholder Management
Strategic Planning
Analytical Acumen
Financial Acumen
Cross-Functional Leadership
Client Experience Strategy
Program Execution
Performance Management
Risk Management
Budget Management
Client Insights
Communication

Visa sponsorship

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Keywords

Client Segment Strategy
Growth Planning
Client Acquisition
Client Engagement
Client Experience
Canadian Defence Community
Client Insights
Strategic Partnerships
Cross-Functional Collaboration
Segment Management
Performance Management
Analytics
Governance
Risk Management
Budget Management
Investment Management
Financial Services
Program Execution
Stakeholder Management

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