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Added 23 hours ago
TS
Community Relations Coordinator
The Salvation Army in Canada
Markham, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 23 hours ago
TS
Christmas Support Worker
The Salvation Army in Canada
Toronto, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 23 hours ago
A3
Automation Engineer
Aluminum 3104
Belleville, ON
- Full-time
Working cross-functionally with internal teams, OEMs, and system integrators, this position will support equipment installation, FAT/SAT, ramp-up, and acceptance before transitioning its…
Added 23 hours ago
TH
Coordonnateur, Dotation en personnel de magasin
The Home Depot Canada
Barrie, ON
- Full-time
Reporting to the Store Human Resources Manager (SHRM) this role will support the HR function in the store in the areas of staffing, associate training, associate development, and WSIB/WCB…
Added 23 hours ago
AW
Energy Manager, Utilities & Sustainability
Agilus Work Solutions
Windsor, ON
- Contract
Create and support long-term sustainability and decarbonization roadmaps
Added 23 hours ago
RD
Branch Operations Assistant
RBC Dominion Securities
Victoria, BC
- Full-time
…superior service along with administrative and operational support to clients and…
Added 23 hours ago
C
Electrical - Journeyperson
CDN
Kitimat, BC
- $68 to $70 CAD / hour
- Full-time
Shift: Monday to Friday, 8 hours per day, plus night shift support as required
Added 23 hours ago
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Manager, Mortgage Specialist- EN
RBC
Sherbrooke, QC
- Full-time
A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation
Added 23 hours ago
RD
Associate
RBC Dominion Securities
Toronto, ON
- Full-time
…Assistant to join their branch. You will provide administrative support to 2 Investment Advisor teams by ensuring all documentation or requests are done with a high attention to detail. The…
Added 23 hours ago
CM
Nurse Case Manager 2
Canadian Mental Health Association (CMHA) - Toronto
Toronto, ON · North York, ON
- $68,975 to $75,581 CAD / year
- Full-time
Participate in team meetings, quality improvement initiatives, and ongoing program development to support excellent client outcomes
Added 23 hours ago
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Resident - Project Management
VaynerX
Toronto, ON
- Full-time
…employment with the Company on the start date of the residency program. This position is currently designated as hybrid and is subject to the Company's workplace attendance and in-office…
Added 23 hours ago
TH
Merchandising Execution Associate Part Time (COLLINGWOOD)
The Home Depot Canada
Collingwood, ON
- Part-time
…bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and…
Added 23 hours ago
IC
Mechanical, Lead Hand- EN
IAMGOLD Corporation
Gogama, ON
- Full-time
Support When It Matters – Employee & Family Assistance Program for life’s challenges.
Added 23 hours ago
PM
Site Coordinator
Pitt Meadows Plumbing
Kamloops, BC
- Full-time
Provide site administrative support and assist with night shift safety coordination as required.
Added 23 hours ago
GF
AZ Local Truck Driver
Gordon Food Service - Canada
Timmins, ON
- Full-time
Pay for performance incentive program after 3 months
Added 23 hours ago
TS
Case Worker
The Salvation Army in Canada
Brantford, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 23 hours ago
K
Part-Time Key Lead (Toronto Premium Outlets)
Knix
Milton, ON
- $22.7 CAD / hour
- Part-time
Generous Discounts on your favourite Knix products and Gratis Program.
Added 23 hours ago
O
Yardi systems & Business Solutions Specialist
Olymbec
Montreal, QC
- Full-time
This role goes beyond traditional support. You will act as the go-to expert for all Yardi-related systems, ensuring the platform is not only running smoothly, but also continuously evolving…
Added 23 hours ago
TS
Christmas Seasonal Driver
The Salvation Army in Canada
Burlington, ON
- Part-time
Support Kettle program (set up and tear down of Christmas kettles)
Added 23 hours ago
B
Manager, Identity and Access Management
Bombardier
Mississauga, ON
- $98,600 to $154,900 CAD / year
- Full-time
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
Added 23 hours ago
R
Mortgage Specialist- EN
RBC
Dorval, QC
- Full-time
A comprehensive Total Rewards Program of flexible benefits, unlimited commission pay, and pension options
Added 23 hours ago
GF
Coordinator, Regional Multi Unit Account
Gordon Food Service - Canada
Milton, ON
- Full-time
…by coordinating customer activities and providing internal support to their customer account teams. Facilitates interactions between internal supporting departments and customer corporate…
Added 23 hours ago
P
Client Services Associate
Procom
Toronto, ON
- Full-time
Provide support to consultants using Vendor Management Systems (i.e. SAP Fieldglass, Beeline)
Added 23 hours ago
TP
Microbiology Specialist (Environmental Monitoring & Sampling) - 24 month contract
Teva Pharmaceuticals
Toronto, ON
- Full-time
Support EM program improvements, EMPQ activities, remediation projects, risk assessments, and implementation plans.
Added 23 hours ago
K
Key Lead (Lime Ridge Mall)
Knix
Hamilton, ON
- $22 CAD / hour
- Part-time
Generous Discounts on your favourite Knix products and Gratis Program.

Procom

Client Services Associate

Toronto, ON, Canada

The salary range for this position is 45 000$ - 52 000$. · Full-time

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Job details

Pay: The salary range for this position is 45 000$ - 52 000$.
Job type: Full-time
Apply by: Dec 6, 2026
Experience: Minimum 2 years of professional experience in a customer service or sales support role
Posting language: English
Posted: Nov 6, 2026

Original job description

The Opportunity:

Procom is seeking a seasoned professional to join our team as a Client Services Associate. Procom is one of North America’s leading staffing and contract workforce services providers. A privately held company, Procom, has been deeply committed to continuous growth and improvement for both ourselves and our clients.

This role provides the opportunity to:

Work in a collaborative Client Services team that supports the efforts of the business to respond to and serve client and consultant expectations
Build a foundation for long-term career growth in a growing, entrepreneurial IT firm

The Role:

Reporting to the Team Lead, the Client Services Associate is responsible for overseeing and administering the full on-boarding and Contractor Management lifecycle for Contractors on assignment with one or more Clients and resolving any normal issues that may arise.

Job Responsibilities:

Create and maintain an excel tracking system for all new pre-identified candidates/active consultants
Submit and manage all inquiries relating to the contract management process via ticketing system JIRA
Provide support to consultants using Vendor Management Systems (i.e. SAP Fieldglass, Beeline)
Act as a liaison between the Legal Department and Human Resources for all contract issues and reviews
Act as a subject matter expert for clients and consultants on the various legal status classifications
Schedule communications to consultants with regards to payment processing and timesheet deadlines
Manage the client/consultant onboarding and renewal process while complying with internal policy and ISO management standards
Develop and update strategies for a smoother consultant and client experience
Serve as a primary point of contact to investigate and resolve consultant, client, and vendor inquires
Assist external managers in determining total billable rates for all new pre-identified candidates
Complete candidate submissions and finalize onboarding activities within the VMS portals
Conduct quarterly audits on consultant documentation and onboarding requirements
Monitor expiring contracts and provide notice for a smooth off-boarding experience
Investigate AR discrepancies and follow up with the client or contractor as needed
Serve as a primary point of contact to receive, investigate and resolve consultant, sub-vendor, and client questions relating to the billing and payment of invoices
Create credit/debit memos to balance records within the Vendor Management System Fieldglass

Minimum Requirements:

Minimum 2 years of professional experience in a customer service or sales support role
Demonstrated capability to learn and fully manage medium to high complexity administrative tasks on an independent basis
Knowledgeable of contract and payroll administration procedures, tax regulations, and invoicing processes
Knowledgeable of MS Office 365 – Specifically Outlook, MS Teams and SharePoint
Ability to handle pressure in a calm manner and deal with all various levels of internal and external clients
Detail oriented
Strong commitment to excellent customer service
Ability to prioritize workflow and meet deadlines
Ability to handle confidential and proprietary information

What We Offer:

Permanent, full-time daytime position (Monday to Friday)
Hybrid model: 1 to 2 days per week in the office
Location: Toronto
Start date: As soon as possible
Vacation: 3 weeks/year
Comprehensive benefits package

Why Work at Procom:

Belonging & Impact: An inclusive, collaborative culture where your ideas are valued, and make a real impact.
Balanced Work Model: A modern hybrid work model that supports productivity and personal flexibility.
Work From Where You Thrive: Whether visiting family or exploring a new place, our remote-work program lets you temporarily work from another approved location for up to two weeks each year keeping you connected wherever life takes you.
Competitive Compensation: Compensation designed to remain competitive within our industry.
Time to Recharge: Generous vacation and sick-day policies. (moved up)
Health & Well-Being: Comprehensive health benefits, mental health resources, and preferred pricing on various perks through third party providers.
Set up for Success: Access to the tools and tech you need to succeed plus an IT equipment stipend.
Community & Purpose: Opportunities to get involved in innovation challenges, charity initiatives, team & corporate events and company celebrations.

At Procom we are committed to fostering an inclusive and accessible culture where everyone feels valued, respected, and supported. If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

Procom uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people. This is an active position. The salary range for this position is 45 000$ - 52 000$.

If you are selected for interview, a member of our Talent Acquisition team will reach out to you with the next steps in the process. To learn more about all that we do, please visit us at - https://www.procomservices.com/en-us/

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More about this job

Responsibilities

Manage contractor onboarding, renewals, documentation, contract administration, and offboarding for client assignments, while supporting consultants and clients through vendor management systems. Resolve inquiries and billing or payment discrepancies, coordinate with internal teams, maintain records, and ensure compliance with company policies and ISO standards.

Requirements

Requires at least two years of experience in customer service or sales support, along with knowledge of contract and payroll administration, tax regulations, and invoicing. Candidates should be proficient with Microsoft Office 365 and able to manage complex administrative work independently, prioritize deadlines, handle confidential information, and provide excellent customer service.

Skills

Customer Service
Contract Administration
Contractor Onboarding
Contractor Management
Vendor Management Systems
Invoice Billing and Payment Resolution
Payroll Administration
Tax Regulations
Invoicing
Microsoft Office 365
Microsoft Outlook
Microsoft Teams
SharePoint
JIRA
SAP Fieldglass
Beeline

Benefits

Three Weeks of Vacation
Comprehensive Health Benefits
Mental Health Resources
Preferred Pricing on Third-Party Perks
IT Equipment Stipend
Sick Days
Remote-Work Program

Visa sponsorship

Not detected in the job text

Keywords

Contractor Management
Client Services
Customer Service
Sales Support
Contract Administration
Onboarding
Offboarding
Contract Renewals
Vendor Management Systems
JIRA
SAP Fieldglass
Beeline
Microsoft Office 365
Microsoft Outlook
Microsoft Teams
SharePoint
Payroll Administration
Tax Regulations
Invoicing
Accounts Receivable
Billing and Payments
Credit and Debit Memos
ISO Management Standards
Legal Status Classifications
Timesheet Deadlines
Documentation Audits
Excel Tracking
Client and Consultant Relations

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