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Personal Banking Associate - New Glasgow
TD
New Glasgow, NS
- Part-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 1 hour ago
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Customer Experience Associate
TD
Sherwood Park, AB
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 1 hour ago
T
Personal Banking Associate - Mandarin or Spanish Language Skills an Asset
TD
Surrey, BC
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 1 hour ago
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Retail Sales Consultant (Part Time)
Mister Safety Shoes
London, ON
- Part-time
We are currently looking for 1 Part Time Retail Associate to join our London - Wonderland Rd S location.
Added 1 hour ago
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Specialist, Operations Management - Bilingual
CIBC
Montreal, QC
- Full-time
…diversified, franchises, agriculture, professionals etc. The associate would be applying the knowledge of financial statements and basic credit principles to interpret and prepare credit…
Added 1 hour ago
CG
Supervisor, Full Time
Compass Group Canada
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Position involves all aspects of food service including unit administration, payroll, food ordering and associate management for two additional associates. Responsibility to manage costs,…
Added 1 hour ago
TH
Kitchen and Bath Sales Part Time (SAINT JOHN)
The Home Depot Canada
Saint John, NB
- Part-time
Added 1 hour ago
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Sales Associate
Ardene
Abbotsford, BC
- $18.25 CAD / hour
- Part-time
The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
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TH
Receiving Associate Full Time Day (SAINT JOHN)
The Home Depot Canada
Saint John, NB
- Full-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
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TH
Coordonnateur, Dotation en personnel de magasin
The Home Depot Canada
Barrie, ON
- Full-time
…support the HR function in the store in the areas of staffing, associate training, associate development, and WSIB/WCB administration and reporting, scheduling, and administrative…
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TH
Front End Associate Part-Time - 7034 Sault Ste Marie
The Home Depot Canada
Sault Ste. Marie, ON
- Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
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TH
Overnight Freight Associate Part-Time - 7268 Windermere
The Home Depot Canada
AB · Edmonton, AB
- Part-time
Added 1 hour ago
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Overnight Freight Associate Part Time (CARLETON PLACE)
The Home Depot Canada
Carleton Place, ON
- Part-time
Added 1 hour ago
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Associate
RBC Dominion Securities
Toronto, ON
- Full-time
Added 1 hour ago
TH
Front End Associate: Part Time - COURTENAY
The Home Depot Canada
Courtenay, BC
- Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
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Merchandising Execution Associate Part Time (COLLINGWOOD)
The Home Depot Canada
Collingwood, ON
- Part-time
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Moncton, NB
- Full-time
Added 1 hour ago
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Head Cashier Part - Time - 7022 Sudbury
The Home Depot Canada
Sudbury, ON · Greater Sudbury, ON
- Part-time
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
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Receiving Associate : Full Time - FORT McMURRAY
The Home Depot Canada
Fort McMurray, AB
- Full-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
Added 1 hour ago
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Overnight Freight Associate Part-Time - 7131 Red Deer
The Home Depot Canada
Red Deer, AB
- Part-time
Added 1 hour ago
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Client Services Associate
Procom
Toronto, ON
- Full-time
Procom is seeking a seasoned professional to join our team as a Client Services Associate. Procom is one of North America’s leading staffing and contract workforce services providers. A…
Added 1 hour ago
VS
PINK Supervisor-Toronto Eaton Centre
Victoria’s Secret & Co.
Toronto, ON
- Full-time
A Victoria’s Secret & Co PINK Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role is accountable for…
Added 1 hour ago
MM
Continuous Improvement Associate
Modine Manufacturing Company
Calgary, AB
- Full-time
Added 1 hour ago
UL
Coordinator, Student & Associate Professional Development
Urban Legal Recruitment Inc.
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
…national law firm, in their search for a Coordinator, Student & Associate Professional Development to join their Calgary office for a one-year…
Added 1 hour ago
TH
Associé(e) aux ventes - Bois et matériaux (Temps plein)
The Home Depot Canada
Boisbriand, QC
- Full-time

Procom

Client Services Associate

Toronto, ON, Canada

The salary range for this position is 45 000$ - 52 000$. · Full-time

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Job details

Pay: The salary range for this position is 45 000$ - 52 000$.
Job type: Full-time
Apply by: Dec 6, 2026
Experience: Minimum 2 years of professional experience in a customer service or sales support role
Posting language: English
Posted: Nov 6, 2026

Original job description

The Opportunity:

Procom is seeking a seasoned professional to join our team as a Client Services Associate. Procom is one of North America’s leading staffing and contract workforce services providers. A privately held company, Procom, has been deeply committed to continuous growth and improvement for both ourselves and our clients.

This role provides the opportunity to:

Work in a collaborative Client Services team that supports the efforts of the business to respond to and serve client and consultant expectations
Build a foundation for long-term career growth in a growing, entrepreneurial IT firm

The Role:

Reporting to the Team Lead, the Client Services Associate is responsible for overseeing and administering the full on-boarding and Contractor Management lifecycle for Contractors on assignment with one or more Clients and resolving any normal issues that may arise.

Job Responsibilities:

Create and maintain an excel tracking system for all new pre-identified candidates/active consultants
Submit and manage all inquiries relating to the contract management process via ticketing system JIRA
Provide support to consultants using Vendor Management Systems (i.e. SAP Fieldglass, Beeline)
Act as a liaison between the Legal Department and Human Resources for all contract issues and reviews
Act as a subject matter expert for clients and consultants on the various legal status classifications
Schedule communications to consultants with regards to payment processing and timesheet deadlines
Manage the client/consultant onboarding and renewal process while complying with internal policy and ISO management standards
Develop and update strategies for a smoother consultant and client experience
Serve as a primary point of contact to investigate and resolve consultant, client, and vendor inquires
Assist external managers in determining total billable rates for all new pre-identified candidates
Complete candidate submissions and finalize onboarding activities within the VMS portals
Conduct quarterly audits on consultant documentation and onboarding requirements
Monitor expiring contracts and provide notice for a smooth off-boarding experience
Investigate AR discrepancies and follow up with the client or contractor as needed
Serve as a primary point of contact to receive, investigate and resolve consultant, sub-vendor, and client questions relating to the billing and payment of invoices
Create credit/debit memos to balance records within the Vendor Management System Fieldglass

Minimum Requirements:

Minimum 2 years of professional experience in a customer service or sales support role
Demonstrated capability to learn and fully manage medium to high complexity administrative tasks on an independent basis
Knowledgeable of contract and payroll administration procedures, tax regulations, and invoicing processes
Knowledgeable of MS Office 365 – Specifically Outlook, MS Teams and SharePoint
Ability to handle pressure in a calm manner and deal with all various levels of internal and external clients
Detail oriented
Strong commitment to excellent customer service
Ability to prioritize workflow and meet deadlines
Ability to handle confidential and proprietary information

What We Offer:

Permanent, full-time daytime position (Monday to Friday)
Hybrid model: 1 to 2 days per week in the office
Location: Toronto
Start date: As soon as possible
Vacation: 3 weeks/year
Comprehensive benefits package

Why Work at Procom:

Belonging & Impact: An inclusive, collaborative culture where your ideas are valued, and make a real impact.
Balanced Work Model: A modern hybrid work model that supports productivity and personal flexibility.
Work From Where You Thrive: Whether visiting family or exploring a new place, our remote-work program lets you temporarily work from another approved location for up to two weeks each year keeping you connected wherever life takes you.
Competitive Compensation: Compensation designed to remain competitive within our industry.
Time to Recharge: Generous vacation and sick-day policies. (moved up)
Health & Well-Being: Comprehensive health benefits, mental health resources, and preferred pricing on various perks through third party providers.
Set up for Success: Access to the tools and tech you need to succeed plus an IT equipment stipend.
Community & Purpose: Opportunities to get involved in innovation challenges, charity initiatives, team & corporate events and company celebrations.

At Procom we are committed to fostering an inclusive and accessible culture where everyone feels valued, respected, and supported. If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

Procom uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people. This is an active position. The salary range for this position is 45 000$ - 52 000$.

If you are selected for interview, a member of our Talent Acquisition team will reach out to you with the next steps in the process. To learn more about all that we do, please visit us at - https://www.procomservices.com/en-us/

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More about this job

Responsibilities

Manage contractor onboarding, renewals, documentation, contract administration, and offboarding for client assignments, while supporting consultants and clients through vendor management systems. Resolve inquiries and billing or payment discrepancies, coordinate with internal teams, maintain records, and ensure compliance with company policies and ISO standards.

Requirements

Requires at least two years of experience in customer service or sales support, along with knowledge of contract and payroll administration, tax regulations, and invoicing. Candidates should be proficient with Microsoft Office 365 and able to manage complex administrative work independently, prioritize deadlines, handle confidential information, and provide excellent customer service.

Skills

Customer Service
Contract Administration
Contractor Onboarding
Contractor Management
Vendor Management Systems
Invoice Billing and Payment Resolution
Payroll Administration
Tax Regulations
Invoicing
Microsoft Office 365
Microsoft Outlook
Microsoft Teams
SharePoint
JIRA
SAP Fieldglass
Beeline

Benefits

Three Weeks of Vacation
Comprehensive Health Benefits
Mental Health Resources
Preferred Pricing on Third-Party Perks
IT Equipment Stipend
Sick Days
Remote-Work Program

Visa sponsorship

Not detected in the job text

Keywords

Contractor Management
Client Services
Customer Service
Sales Support
Contract Administration
Onboarding
Offboarding
Contract Renewals
Vendor Management Systems
JIRA
SAP Fieldglass
Beeline
Microsoft Office 365
Microsoft Outlook
Microsoft Teams
SharePoint
Payroll Administration
Tax Regulations
Invoicing
Accounts Receivable
Billing and Payments
Credit and Debit Memos
ISO Management Standards
Legal Status Classifications
Timesheet Deadlines
Documentation Audits
Excel Tracking
Client and Consultant Relations

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