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Added 14 mins ago
WB
Chef.fe d’équipe, conception technique / Lead Technical Designer
Warner Bros. Discovery
Montreal, QC
- Full-time
Au niveau Lead : tu portes les standards techniques de l’équipe ; tu fais le lien entre la conception, la programmation et la production ; tu montres l’exemple en implémentant toi-même des…
Added 14 mins ago
C
Full Stack Support Engineer, Vice President
Citi
Mississauga, ON
- Full-time
…Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global…
Added 14 mins ago
Project Coordinator
Shawnigan Lake School
Shawnigan Lake, BC
…long-term operational support. The successful candidate will lead the consolidation and standardization of key operational documentation, establishing robust, accessible management systems…
Added 15 mins ago
AG
Project Manager (Data Centers)
Aecon Group Inc.
AB · Greater Edmonton Metropolitan Area
- Full-time
Integrity. We lead by example, with humility and courage.
Added 15 mins ago
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Client Services Associate
Procom
Toronto, ON
- Full-time
Reporting to the Team Lead, the Client Services Associate is responsible for overseeing and administering the full on-boarding and Contractor Management lifecycle for Contractors on…
Added 15 mins ago
R
RCI-KVUE1-913 Digital Experience Lead (SEO MarTech) Toronto ON
Rangam
Markham, ON
- $62 to $64 CAD / hour
- Contract
The Digital Experience Lead works across Business and Technology teams to define and deliver innovative digital solutions for the Canadian business.
Added 15 mins ago
FD
Lighting Specifications & Product Sourcing Specialist
Factory Direct Lighting
Markham, ON
- Full-time
· Negotiate pricing, minimum order quantities, lead times, payment terms and warranty support within approved authority.
Added 15 mins ago
V|
Spécialiste mise en route / Commissioning Specialist
Veolia | Water Tech
Montreal, QC
- Full-time
…transformation écologique. Dans ce cadre, l’activité Water Tech de Veolia réunit une équipe dédiée de professionnels expérimentés, engagés à relever les défis les plus complexes au monde…
Added 15 mins ago
S
Mechanical Assembler
Sanmina
Ottawa, ON
- Full-time
…brands. Whether it's autonomous vehicles, life-saving medical tech, next-gen aerospace, or AI/cloud infrastructure - our integrated solutions don’t just meet standards - they redefine them.…
Added 29 mins ago
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Travel Product & Sales Digital Specialist
AMA - Alberta Motor Association
Edmonton, AB
- Full-time
…requirements, and deliver member-focused solutions. You’ll lead our AI and Lean initiatives for Travel, own digital funnel optimization, support crisis response through innovation, and keep…
Added 44 mins ago
GP
Senior Financial Planning Analyst
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with an office in Leeds, UK, and remote ecopeeps in the US. We get to work with some…
Added 44 mins ago
C
Business Development Representative
Citylitics
Remote, Canada
- $45,000 to $55,000 CAD / year
- Full-time
- Remote
…a strong desire to continue expanding your expertise in the tech sales landscape? If so, we want to hear from…
Added 59 mins ago
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Office & Events Manager
Calder
Toronto, ON
- $80,000 to $120,000 CAD / year
- Full-time
Lead the transition to our new Toronto office: coordinate with the broker, landlord, and contractors on fit-out, furniture, signage, and move day.
Added 59 mins ago
IB
Manager, Art Direction (14-month contract)
Indigo Books & Music
Toronto, ON
- $100,000 to $125,000 CAD / year
- Full-time
…in a strong and consistent manner. This role will inspire, lead, coach and manage junior designers throughout the creative process from collaborative conceptualization to production and…
Added 1 hour ago
K
Assistant Store Manager - Halifax
Knix
Halifax, NS
- Full-time
As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 1 hour ago
UH
Timber-Tech Group of Companies - Account Manager
UpSourced HR
Calgary, AB
- Full-time
Serve as a knowledgeable resource on the full Timber-Tech Group of Companies portfolio including: Timber-Tech Truss, Timber-Tech Brydon Stairs, and Timber-Tech Building Solutions across the…
Added 1 hour ago
K
Assistant Store Manager - Halifax
Knix
Halifax, NS
- Full-time
As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 1 hour ago
V|
Logistics Specialist
Veolia | Water Tech
Oakville, ON
- Full-time
Identify and react to short lead time, rush and emergency orders to meet customer requirements ● Arrange export and import of shipments by various multimodal transports (Air, Ocean, Road)…
Added 1 hour ago
CI
Business Development Representative
Citylitics Inc.
Toronto, ON
- $45,000 to $55,000 CAD / year
- Full-time
…a strong desire to continue expanding your expertise in the tech sales landscape? If so, we want to hear from…
Added 1 hour ago
I
Manager, Art Direction (14-month contract)
Indigo
Toronto, ON
- $100,000 to $125,000 CAD / year
- Contract
…in a strong and consistent manner. This role will inspire, lead, coach and manage junior designers throughout the creative process from collaborative conceptualization to production and…
Added 1 hour ago
O
Lot Operations Supervisor
OPENLANE
Brampton, ON
- Full-time
…supervising a team of Lot Assistants and Drivers. You will lead our team responsible for coordinating vehicle inventory at the Vehicle Logistic Center (VLC). In this role, you will have the…
Added 1 hour ago
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Administrative Assistant
Veolia | Water Tech
AB · Edmonton, AB
- Full-time
Lead and participate in cross-functional projects aimed at improving order management and customer service processes
Added 2 hours ago
IB
Manager, Art Direction (14-month contract)
Indigo Books & Music
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
…in a strong and consistent manner. This role will inspire, lead, coach and manage junior designers throughout the creative process from collaborative conceptualization to production and…
Added 2 hours ago
CA
Membership Development Coordinator
Construction Association of Saskatchewan (CASK)
Regina, SK
- Other
We are looking for a driven, people-focused Membership Development Coordinator to lead an active recruitment drive and grow CASK's membership across Saskatchewan. Based in Regina and…
Added 2 hours ago
Talent Acquisition Specialist / Recruiter
Salit Steel
Grimsby, ON · Toronto, ON
As the Talent Acquisition Lead, you will own full-cycle recruitment for the organization. You are a natural "hunter" who proactively sources top-tier talent rather than relying solely on…

Procom

Client Services Associate

Toronto, ON, Canada

The salary range for this position is 45 000$ - 52 000$. · Full-time

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Job details

Pay: The salary range for this position is 45 000$ - 52 000$.
Job type: Full-time
Apply by: Dec 6, 2026
Experience: Minimum 2 years of professional experience in a customer service or sales support role
Posting language: English
Posted: Nov 6, 2026

Original job description

The Opportunity:

Procom is seeking a seasoned professional to join our team as a Client Services Associate. Procom is one of North America’s leading staffing and contract workforce services providers. A privately held company, Procom, has been deeply committed to continuous growth and improvement for both ourselves and our clients.

This role provides the opportunity to:

Work in a collaborative Client Services team that supports the efforts of the business to respond to and serve client and consultant expectations
Build a foundation for long-term career growth in a growing, entrepreneurial IT firm

The Role:

Reporting to the Team Lead, the Client Services Associate is responsible for overseeing and administering the full on-boarding and Contractor Management lifecycle for Contractors on assignment with one or more Clients and resolving any normal issues that may arise.

Job Responsibilities:

Create and maintain an excel tracking system for all new pre-identified candidates/active consultants
Submit and manage all inquiries relating to the contract management process via ticketing system JIRA
Provide support to consultants using Vendor Management Systems (i.e. SAP Fieldglass, Beeline)
Act as a liaison between the Legal Department and Human Resources for all contract issues and reviews
Act as a subject matter expert for clients and consultants on the various legal status classifications
Schedule communications to consultants with regards to payment processing and timesheet deadlines
Manage the client/consultant onboarding and renewal process while complying with internal policy and ISO management standards
Develop and update strategies for a smoother consultant and client experience
Serve as a primary point of contact to investigate and resolve consultant, client, and vendor inquires
Assist external managers in determining total billable rates for all new pre-identified candidates
Complete candidate submissions and finalize onboarding activities within the VMS portals
Conduct quarterly audits on consultant documentation and onboarding requirements
Monitor expiring contracts and provide notice for a smooth off-boarding experience
Investigate AR discrepancies and follow up with the client or contractor as needed
Serve as a primary point of contact to receive, investigate and resolve consultant, sub-vendor, and client questions relating to the billing and payment of invoices
Create credit/debit memos to balance records within the Vendor Management System Fieldglass

Minimum Requirements:

Minimum 2 years of professional experience in a customer service or sales support role
Demonstrated capability to learn and fully manage medium to high complexity administrative tasks on an independent basis
Knowledgeable of contract and payroll administration procedures, tax regulations, and invoicing processes
Knowledgeable of MS Office 365 – Specifically Outlook, MS Teams and SharePoint
Ability to handle pressure in a calm manner and deal with all various levels of internal and external clients
Detail oriented
Strong commitment to excellent customer service
Ability to prioritize workflow and meet deadlines
Ability to handle confidential and proprietary information

What We Offer:

Permanent, full-time daytime position (Monday to Friday)
Hybrid model: 1 to 2 days per week in the office
Location: Toronto
Start date: As soon as possible
Vacation: 3 weeks/year
Comprehensive benefits package

Why Work at Procom:

Belonging & Impact: An inclusive, collaborative culture where your ideas are valued, and make a real impact.
Balanced Work Model: A modern hybrid work model that supports productivity and personal flexibility.
Work From Where You Thrive: Whether visiting family or exploring a new place, our remote-work program lets you temporarily work from another approved location for up to two weeks each year keeping you connected wherever life takes you.
Competitive Compensation: Compensation designed to remain competitive within our industry.
Time to Recharge: Generous vacation and sick-day policies. (moved up)
Health & Well-Being: Comprehensive health benefits, mental health resources, and preferred pricing on various perks through third party providers.
Set up for Success: Access to the tools and tech you need to succeed plus an IT equipment stipend.
Community & Purpose: Opportunities to get involved in innovation challenges, charity initiatives, team & corporate events and company celebrations.

At Procom we are committed to fostering an inclusive and accessible culture where everyone feels valued, respected, and supported. If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

Procom uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people. This is an active position. The salary range for this position is 45 000$ - 52 000$.

If you are selected for interview, a member of our Talent Acquisition team will reach out to you with the next steps in the process. To learn more about all that we do, please visit us at - https://www.procomservices.com/en-us/

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More about this job

Responsibilities

Manage contractor onboarding, renewals, documentation, contract administration, and offboarding for client assignments, while supporting consultants and clients through vendor management systems. Resolve inquiries and billing or payment discrepancies, coordinate with internal teams, maintain records, and ensure compliance with company policies and ISO standards.

Requirements

Requires at least two years of experience in customer service or sales support, along with knowledge of contract and payroll administration, tax regulations, and invoicing. Candidates should be proficient with Microsoft Office 365 and able to manage complex administrative work independently, prioritize deadlines, handle confidential information, and provide excellent customer service.

Skills

Customer Service
Contract Administration
Contractor Onboarding
Contractor Management
Vendor Management Systems
Invoice Billing and Payment Resolution
Payroll Administration
Tax Regulations
Invoicing
Microsoft Office 365
Microsoft Outlook
Microsoft Teams
SharePoint
JIRA
SAP Fieldglass
Beeline

Benefits

Three Weeks of Vacation
Comprehensive Health Benefits
Mental Health Resources
Preferred Pricing on Third-Party Perks
IT Equipment Stipend
Sick Days
Remote-Work Program

Visa sponsorship

Not detected in the job text

Keywords

Contractor Management
Client Services
Customer Service
Sales Support
Contract Administration
Onboarding
Offboarding
Contract Renewals
Vendor Management Systems
JIRA
SAP Fieldglass
Beeline
Microsoft Office 365
Microsoft Outlook
Microsoft Teams
SharePoint
Payroll Administration
Tax Regulations
Invoicing
Accounts Receivable
Billing and Payments
Credit and Debit Memos
ISO Management Standards
Legal Status Classifications
Timesheet Deadlines
Documentation Audits
Excel Tracking
Client and Consultant Relations

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