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Added 11 mins ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 11 mins ago
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Associate or Associate Director, Technical Investment Banking - Energy - Calgary, AB
Scotiabank - Global Banking and Markets
Calgary, AB
- Full-time
Associate or Associate Director, Technical Investment Banking – Energy – Calgary, AB
Added 42 mins ago
BB
VDC Associate
Bosch Building Technologies North America
Toronto, ON
- Full-time
The VDC Associate prepares, organizes, and presents various documents to meet project delivery and close-out requirements. This position works in conjunction with Systems…
Added 1 hour ago
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PT Sales Associate - Yorkdale
LVMH
Toronto, ON
- Part-time
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Yorkdale location in Toronto, Canada As a Sales Associate at Marc Jacobs, you…
Added 1 hour ago
IE
Patient Service Associate (Ottawa, ON)
Inizio Engage
Ottawa, ON · Montreal, QC
- Full-time
Inizio Engage Canada is seeking a Patient Service Associate (PSA) that is to see physicians, nurses, and allied HCPs every day, focusing on how to help improve the lives of patients. The…
Added 1 hour ago
CS
Full-Time Travel Agent (Brandon, Manitoba)
CAA South Central Ontario
Brandon, MB
- Full-time
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Added 1 hour ago
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Associate Director, Media Planning
GALE
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a results-driven, goal-oriented Associate Director, Integrated Communications Planning. This role is a crucial component in delivering results for our largest, most…
Added 2 hours ago
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Senior Accounts Receivable Associate
Boldr
Toronto, ON
- Full-time
Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
Added 2 hours ago
PC
External Audit, Senior Associate
Pwc Canada
Winnipeg, MB
- Full-time
…testing ensuring you’ll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients’…
Added 2 hours ago
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Senior Accounts Receivable Associate
Boldr
Toronto, ON
- Full-time
Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world
Added 3 hours ago
TB
PT Support Associate - Seasonal
Tory Burch
Ottawa, ON
- Part-time
Client & Brand Focused – We put ourselves in Tory’s shoes
Added 3 hours ago
TB
PT Sales Associate - Seasonal
Tory Burch
Ottawa, ON
- Part-time
You are passionate about delivering a transformational client experience, building our brand one customer at a time and driving business through sales. You demonstrate a strong commitment…
Added 3 hours ago
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Personal Banking Associate Trainee
TD
Burnaby, BC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 3 hours ago
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Personal Banking Associate
TD
Welland, ON
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 3 hours ago
T
Customer Experience Associate - Westmount, Claremont
TD
Montreal, QC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 3 hours ago
T
Personal Banking Associate Trainee
TD
Victoria, BC
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 3 hours ago
T
Personal Banking Associate
TD
Estevan, SK
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 3 hours ago
T
Customer Experience Associate
TD
Vernon, BC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 3 hours ago
T
Customer Experience Associate
TD
Port Coquitlam, BC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 3 hours ago
HR
Associate, Stock Movement
Holt Renfrew
Mississauga, ON
- Full-time
The Associate, Stock Movement maintains an orderly department stock room, executes stock movement requests and provides stock assistance to the selling floor.
Added 3 hours ago
HR
Associate, Order Fulfillment
Holt Renfrew
Mississauga, ON
- Full-time
The Associate, Order Fulfillment defines the luxury lifestyle shopping experience through building lasting relationships with our people, customers and partners by providing timely and…
Added 3 hours ago
Associate or Associate Director, Technical Investment Banking - Energy - Calgary, AB
Scotiabank
AB · Calgary, AB
Associate or Associate Director, Technical Investment Banking – Energy – Calgary, AB
Added 3 hours ago
Warehouse Associate
Bureau Veritas
Vancouver, BC
Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the…
Added 3 hours ago
Retail Sales Associate, Sandro, Richmond, McArthurGlen Designer Outlet
SMCP NORTH AMERICA (US, CANADA)
Richmond, BC
As a Sales Associate, you’ll be at the heart of delivering an exceptional client experience, making every shopping moment memorable. You’ll build strong relationships with customers, curate…
Added 3 hours ago
C
Temporary Sales Associate
Coach
Richmond, BC
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…

Procom

Client Services Associate (6-month contract)

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

The salary range for this position is $48,000 to $52,000. · Contract

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Job details

Pay: The salary range for this position is $48,000 to $52,000.
Job type: Contract
Apply by: Nov 5, 2026
Experience: Minimum 2 years of professional experience in a customer service or sales support role
Posting language: English
Posted: Oct 6, 2026

Original job description

Procom is seeking a seasoned professional to join our team on a 6- month contract as a Client Services Associate. Reporting to the Team Lead, the Client Services Associate is responsible for overseeing and administering the full on-boarding and Contractor Management lifecycle for Contractors on assignment with one or more Clients and resolving any normal issues that may arise.

Job Responsibilities:

Create and maintain an excel tracking system for all new pre-identified candidates/active consultants
Submit and manage all inquiries relating to the contract management process via ticketing system JIRA
Provide support to consultants using Vendor Management Systems (i.e. SAP Fieldglass, Beeline)
Act as a liaison between the Legal Department and Human Resources for all contract issues and reviews
Act as a subject matter expert for clients and consultants on the various legal status classifications
Schedule communications to consultants with regards to payment processing and timesheet deadlines
Manage the client/consultant onboarding and renewal process while complying with internal policy and ISO management standards
Develop and update strategies for a smoother consultant and client experience
Serve as a primary point of contact to investigate and resolve consultant, client, and vendor inquires
Assist external managers in determining total billable rates for all new pre-identified candidates
Complete candidate submissions and finalize onboarding activities within the VMS portals
Conduct quarterly audits on consultant documentation and onboarding requirements
Monitor expiring contracts and provide notice for a smooth off-boarding experience
Investigate AR discrepancies and follow up with the client or contractor as needed
Serve as a primary point of contact to receive, investigate and resolve consultant, sub-vendor, and client questions relating to the billing and payment of invoices
Create credit/debit memos to balance records within the Vendor Management System Fieldglass

Minimum Requirements:

Minimum 2 years of professional experience in a customer service or sales support role
Demonstrated capability to learn and fully manage medium to high complexity administrative tasks on an independent basis
Knowledgeable of contract and payroll administration procedures, tax regulations, and invoicing processes
Knowledgeable of MS Office 365 – Specifically Outlook, MS Teams and SharePoint
Ability to handle pressure in a calm manner and deal with all various levels of internal and external clients
Detail oriented
Strong commitment to excellent customer service
Ability to prioritize workflow and meet deadlines
Ability to handle confidential and proprietary information

Why Work at Procom:

Belonging & Impact: An inclusive, collaborative culture where your ideas are valued, and make a real impact.
Balanced Work Model: A modern hybrid work model that supports productivity and personal flexibility.
Work From Where You Thrive: Whether visiting family or exploring a new place, our remote-work program lets you temporarily work from another approved location for up to two weeks each year keeping you connected wherever life takes you.
Competitive Compensation: Compensation designed to remain competitive within our industry.
Time to Recharge: Generous vacation and sick-day policies.
Set up for Success: Access to the tools and tech you need to succeed plus an IT equipment stipend.
Community & Purpose: Opportunities to get involved in innovation challenges, charity initiatives, team & corporate events and company celebrations.

At Procom we are committed to fostering an inclusive and accessible culture where everyone feels valued, respected, and supported. If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

Procom uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people. This is an active position. The salary range for this position is $48,000 to $52,000.

If you are selected for interview, a member of our Talent Acquisition team will reach out to you with the next steps in the process. To learn more about all that we do, please visit us at - https://www.procomservices.com/en-us/

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More about this job

Responsibilities

Manage contractor onboarding, renewals, contract administration, and offboarding for client assignments, while supporting consultants and resolving client, vendor, billing, and payment inquiries. Maintain tracking and VMS records, coordinate with Legal and Human Resources, monitor contract and timesheet deadlines, and conduct documentation audits.

Requirements

Requires at least two years of experience in customer service or sales support, along with the ability to independently manage complex administrative tasks. Candidates should know contract and payroll administration, tax regulations, invoicing, and Microsoft Office 365, and demonstrate strong customer service, attention to detail, confidentiality, prioritization, and composure under pressure.

Skills

Customer Service
Contract Administration
Payroll Administration
Tax Regulations
Invoicing
Vendor Management Systems
Microsoft Office 365
Microsoft Outlook
Microsoft Teams
SharePoint
JIRA
SAP Fieldglass
Beeline
Onboarding
Billing And Payment Resolution
Documentation Auditing

Benefits

Inclusive And Collaborative Culture
Hybrid Work Model
Temporary Remote Work From An Approved Location
Competitive Compensation
Vacation And Sick Days
IT Equipment Stipend
Innovation And Community Events

Visa sponsorship

Not detected in the job text

Keywords

Contractor Management
Contract Administration
Onboarding
Offboarding
Contract Renewals
Vendor Management Systems
SAP Fieldglass
Beeline
JIRA
Microsoft Office 365
Microsoft Outlook
Microsoft Teams
SharePoint
Payroll Administration
Tax Regulations
Invoicing
Accounts Receivable
Billing And Payments
Credit And Debit Memos
Timesheets
Legal Status Classifications
ISO Management Standards
Documentation Audits
Customer Service
Sales Support
Confidential Information

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