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Added 1 min ago
VC
Client Care Specialist/Veterinary Assistant - Vancouver South Animal Hospital
VetCare Canada
Vancouver, BC
- Part-time
We are a thriving practice that truly values our team and believes in a collaborative team medicine approach. Our clinic is built on mutual respect, open communication, and the…
Added 1 min ago
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Delivery Driver - Chilliwack
Save-On-Foods
Vancouver, BC
- Part-time
Put yourself in the driver’s seat of a new career! Join our growing team of Save-On-Foods delivery drivers and be a vital part of an innovative fulfillment team focused on providing Always…
Added 1 min ago
ON
Member Experience and Events Project Manager
Ontario Nurses' Association
Toronto, ON
- Full-time
ONA is seeking to fill the role of Member Experience & Events Project Manager on the Member Experience & Events Team at our Toronto office. This posting is for an existing vacancy. The…
Added 1 min ago
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Payroll Specialist 1.0, Full time, Permanent
Intercare
Calgary, AB
- Full-time
Ability to prioritize and work independently with little supervision, and effectively as a member of a team
Added 1 min ago
TS
Canada | Winter 2027 Internship Program | Canada | Programme de stage d'hiver 2027
TD SYNNEX
Mississauga, ON
- Full-time
Support vendor relationship management by responding to basic inquiries and directing requests to the appropriate team member.
Added 8 mins ago
TS
estate manager
Two Sisters Vineyards
Niagara-on-the-Lake, ON
- From $90,000 CAD / year
- Full-time
- On-site
…responsible for aligning day-to-day operations with the winery?s service standards, financial objectives, brand vision, and overall business strategy, while ensuring each department…
Added 9 mins ago
TC
office administrator
Thrive Collective
Chilliwack, BC
- $22 to $24 CAD / hour
- Part-time
- On-site
Added 10 mins ago
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Administrative Assistant, WeConnect
Community Care Durham
Whitby, ON
- From $39,000 CAD / year
- Full-time
- On-site
…services; * Discharges WeConnect clients upon completion of their service; * Manages group email reminders for active clients; * Supports the submission and release of all media for…
Added 15 mins ago
TS
Day Service Facilitator
The Salvation Army in Canada
Winnipeg, MB
- Full-time
The Day Service Facilitator works together with the staff team to develop and implement appropriate recreational, social, and educational programming which incorporates the needs, interests…
Added 15 mins ago
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food service supervisor
Petro-Canada
Humboldt, SK
- Full-time
Ensure that food and service meet quality control standards
Added 15 mins ago
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grocery clerk
MAXI
Amos, QC
- Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Added 15 mins ago
WC
General Merchandise Assistant Manager
Walmart Canada
St. Albert, AB
- Full-time
As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales forecasts. Proactively analyzes and utilizes…
Added 15 mins ago
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Business and Commercial Lending Coordinator (16-Month Contract)
Vancity
Vancouver, BC
- Full-time
As a Business & Commercial Lending Coordinator, you will play a critical role in supporting the delivery of exceptional service to our business and commercial members by ensuring loan…
Added 15 mins ago
PH
Family Practitioner, Forensic Assertive Community Treatment (FACT), Forensic Psychiatric Regional Clinics - Surrey, BC
Provincial Health Services Authority
Surrey, BC
- Part-time
We are seeking a Family Practitioner (FP) for the Forensic Assertive Community Treatment team (FACT). FACT is a newly established service delivery model intended for clients with enhanced…
Added 15 mins ago
CM
Oncology Nurse II
CancerCare Manitoba
Winnipeg, MB
- Full-time
…disorders. Our shared vision of a world free of cancer drives every member of our team. CancerCare Manitoba is the perfect place to thrive if you're seeking a fulfilling career in an…
Added 16 mins ago
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Produce Clerk -Station Square Food Store
Co-op
Fort Saskatchewan, AB
- Part-time
Be a part of an organization that is fully member-owned, sustainable and believes in initiatives that directly benefit our local communities. North Central Co-op provides goods and services…
Added 16 mins ago
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Store Supervisor
Co-op
Grenfell, SK
- Full-time
Help lead and coach team members to achieve high service standards.
Added 16 mins ago
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Lead Warehouse Associate
Wesco
Sudbury, ON
- Full-time
…community engagement, we create an environment where every team member has the opportunity to thrive.…
Added 16 mins ago
Senior Customer Experience Associate - Radisson Branch, AB (30 hours/week)
Scotiabank
Calgary, AB
…meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey…
Added 16 mins ago
Customer Experience Associate - Pembina & Killarney Branch, Winnipeg, MB (18.75 hours/week)
Scotiabank
Winnipeg, MB
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…
Added 16 mins ago
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Financial Planner
BMO
Sarnia, ON
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an
Added 16 mins ago
LM
Ophthalmic Technician
LASIK MD
Mississauga, ON
- Part-time
Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.
Added 16 mins ago
LM
Clinical Patient Advisor
LASIK MD
Mississauga, ON
- Part-time
Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.
Added 16 mins ago
TI
HVAC Techncian
Trane Italia
Windsor, ON
- Full-time
This role is the primary service and maintenance contact for Trane Technologies customers in a defined market with a diverse commercial base including Healthcare, Process Manufacturing…
Added 17 mins ago
LM
Head of Department ? Medical Biology Laboratory
Lacroix médecine privée
Québec, QC
- $110,000 to $130,000 CAD / year
- Part-time
- On-site
Lacroix Private Lab | Lacroix Medical GroupLacroix Private Lab is seeking a Medical Biology Service Manager to join its team.Reporting to the Laboratory Director and working closely with…

Procom

Client Services Associate (6-month contract)

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

The salary range for this position is $48,000 to $52,000. · Contract

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Job details

Pay: The salary range for this position is $48,000 to $52,000.
Job type: Contract
Apply by: Nov 5, 2026
Experience: Minimum 2 years of professional experience in a customer service or sales support role
Posting language: English
Posted: Oct 6, 2026

Original job description

Procom is seeking a seasoned professional to join our team on a 6- month contract as a Client Services Associate. Reporting to the Team Lead, the Client Services Associate is responsible for overseeing and administering the full on-boarding and Contractor Management lifecycle for Contractors on assignment with one or more Clients and resolving any normal issues that may arise.

Job Responsibilities:

Create and maintain an excel tracking system for all new pre-identified candidates/active consultants
Submit and manage all inquiries relating to the contract management process via ticketing system JIRA
Provide support to consultants using Vendor Management Systems (i.e. SAP Fieldglass, Beeline)
Act as a liaison between the Legal Department and Human Resources for all contract issues and reviews
Act as a subject matter expert for clients and consultants on the various legal status classifications
Schedule communications to consultants with regards to payment processing and timesheet deadlines
Manage the client/consultant onboarding and renewal process while complying with internal policy and ISO management standards
Develop and update strategies for a smoother consultant and client experience
Serve as a primary point of contact to investigate and resolve consultant, client, and vendor inquires
Assist external managers in determining total billable rates for all new pre-identified candidates
Complete candidate submissions and finalize onboarding activities within the VMS portals
Conduct quarterly audits on consultant documentation and onboarding requirements
Monitor expiring contracts and provide notice for a smooth off-boarding experience
Investigate AR discrepancies and follow up with the client or contractor as needed
Serve as a primary point of contact to receive, investigate and resolve consultant, sub-vendor, and client questions relating to the billing and payment of invoices
Create credit/debit memos to balance records within the Vendor Management System Fieldglass

Minimum Requirements:

Minimum 2 years of professional experience in a customer service or sales support role
Demonstrated capability to learn and fully manage medium to high complexity administrative tasks on an independent basis
Knowledgeable of contract and payroll administration procedures, tax regulations, and invoicing processes
Knowledgeable of MS Office 365 – Specifically Outlook, MS Teams and SharePoint
Ability to handle pressure in a calm manner and deal with all various levels of internal and external clients
Detail oriented
Strong commitment to excellent customer service
Ability to prioritize workflow and meet deadlines
Ability to handle confidential and proprietary information

Why Work at Procom:

Belonging & Impact: An inclusive, collaborative culture where your ideas are valued, and make a real impact.
Balanced Work Model: A modern hybrid work model that supports productivity and personal flexibility.
Work From Where You Thrive: Whether visiting family or exploring a new place, our remote-work program lets you temporarily work from another approved location for up to two weeks each year keeping you connected wherever life takes you.
Competitive Compensation: Compensation designed to remain competitive within our industry.
Time to Recharge: Generous vacation and sick-day policies.
Set up for Success: Access to the tools and tech you need to succeed plus an IT equipment stipend.
Community & Purpose: Opportunities to get involved in innovation challenges, charity initiatives, team & corporate events and company celebrations.

At Procom we are committed to fostering an inclusive and accessible culture where everyone feels valued, respected, and supported. If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

Procom uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people. This is an active position. The salary range for this position is $48,000 to $52,000.

If you are selected for interview, a member of our Talent Acquisition team will reach out to you with the next steps in the process. To learn more about all that we do, please visit us at - https://www.procomservices.com/en-us/

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More about this job

Responsibilities

Manage contractor onboarding, renewals, contract administration, and offboarding for client assignments, while supporting consultants and resolving client, vendor, billing, and payment inquiries. Maintain tracking and VMS records, coordinate with Legal and Human Resources, monitor contract and timesheet deadlines, and conduct documentation audits.

Requirements

Requires at least two years of experience in customer service or sales support, along with the ability to independently manage complex administrative tasks. Candidates should know contract and payroll administration, tax regulations, invoicing, and Microsoft Office 365, and demonstrate strong customer service, attention to detail, confidentiality, prioritization, and composure under pressure.

Skills

Customer Service
Contract Administration
Payroll Administration
Tax Regulations
Invoicing
Vendor Management Systems
Microsoft Office 365
Microsoft Outlook
Microsoft Teams
SharePoint
JIRA
SAP Fieldglass
Beeline
Onboarding
Billing And Payment Resolution
Documentation Auditing

Benefits

Inclusive And Collaborative Culture
Hybrid Work Model
Temporary Remote Work From An Approved Location
Competitive Compensation
Vacation And Sick Days
IT Equipment Stipend
Innovation And Community Events

Visa sponsorship

Not detected in the job text

Keywords

Contractor Management
Contract Administration
Onboarding
Offboarding
Contract Renewals
Vendor Management Systems
SAP Fieldglass
Beeline
JIRA
Microsoft Office 365
Microsoft Outlook
Microsoft Teams
SharePoint
Payroll Administration
Tax Regulations
Invoicing
Accounts Receivable
Billing And Payments
Credit And Debit Memos
Timesheets
Legal Status Classifications
ISO Management Standards
Documentation Audits
Customer Service
Sales Support
Confidential Information

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