Network Administrator 3:
On behalf of our Higher Education client, Procom is searching for a Network Administrator level 3 for a 6-month role. This position is an onsite position at our client’s Oshawa, Ontario office.
Network Administrator 3 - Job Description:
Seeking an intermediate-senior Network Administrator (Level 3) to resolve escalated network issues and manage network-related equipment. The role involves working across campus locations, supporting network infrastructure, and ensuring seamless connectivity and performance.
Network Administrator 3 - Responsibilities:
- Resolve network incidents and requests escalated from Level 1 and Level 2 support, through to resolution or a documented handoff
- Carry out assigned changes on network equipment, including configuration changes and firmware updates
- Support and maintain Palo Alto firewalls, HP/Aruba wireless, Extreme switches, and KEMP load balancers across campus locations
- Troubleshoot connectivity, performance, and wireless issues and identify root causes
- Document fixes, changes, and procedures so they can be repeated by others
- Work with the information security team and follow the college's change and security practices
Network Administrator 3 - Mandatory Skills:
- Intermediate-level experience managing network equipment, with a record of resolving escalated tickets
- Hands-on experience with configuration changes and firmware updates on enterprise network gear
- Working knowledge of firewalls, switching, and wireless
- Clear written and verbal communication
- Disciplined approach to ticketing and documentation
Network Administrator 3 – Nice-to-Have Skills:
- Experience with Palo Alto firewalls, HP/Aruba wireless, Extreme switches, and KEMP load balancers
- Experience in a higher-education or other campus network environment
- Experience with ITSM ticketing tools such as Cherwell or Neurons
Network Administrator 3 – Assignment Length:
This is a 6-month contract with the potential for full-time employment conversion in 2027.
Network Administrator 3 - Start Date:
ASAP.
Network Administrator 3 - Assignment Location:
Oshawa, Ontario, onsite position.
