Find work in Canada.

485,444 jobs across our Canadian network. How we count

Jobs in Canada

Email me new jobs Save this search

Added 1 month ago
NB
Account Manager, Commercial Banking
National Bank of Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
A career as Account Manager in the Commercial & Wealth management team means having the responsibility of growing the portfolio of business clients assigned to you. The varied and complex…
Added 1 month ago
NB
Manager, Financing Solutions
National Bank of Canada
Montreal, QC · Saint-Laurent, QC
- Full-time
A career as Manager, Financing Solutions in the Commercial & Private wealth management 1859 team means working closely with the commercial account managers and several other internal and…
Added 1 month ago
NB
Banking advisor
National Bank of Canada
Vancouver, BC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 1 month ago
P
Sr Customer Account Manager
Prophix
Toronto, ON · Etobicoke, ON
- Full-time
The Sr. Customer Account Manager (Sr. CAM) owns expansion revenue within a defined territory of existing Prophix customers. Your mandate is to grow the Prophix One™ footprint: new modules,…
Added 1 month ago
C
Marketing Specialist, Enterprise
Clio
Toronto, ON
- Full-time
This role sits with Events and Community, where the highest volume of vendor, supplier and contract activity lives, and supports the full Enterprise Marketing team on procurement, contracts…
Added 1 month ago
B
Branch Manager - *Various Locations in Edmonton*
BMO
Edmonton, AB
- Full-time
Successful candidate will be placed in any Branch Manager vacancy in the Edmonton area**
Added 1 month ago
BL
Manager, Business Development – Disputes / Gestionnaire, Développement des affaires – Litiges
Borden Ladner Gervais LLP (BLG)
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
…unwavering commitment to innovation, diversity and inclusion, community involvement and talent development. Learn more about us at…
Added 1 month ago
PE
Procurement Specialist
Pacific Energy Canada
Vancouver, BC
- Full-time
…for Woodfibre LNG supporting various indigenous engagement programs and an ambassador for the company to the local supply community. The successful candidate reports directly to the…
Added 1 month ago
P
Sr Customer Account Manager
Prophix
Remote, Canada
- Full-time
- Remote
The Sr. Customer Account Manager (Sr. CAM) owns expansion revenue within a defined territory of existing Prophix customers. Your mandate is to grow the Prophix One™ footprint: new modules,…
Added 1 month ago
Global Mobility - Expatriate Tax - Senior Manager - Calgary
EY
AB · Calgary, AB
We are currently seeking a Senior Manager to join our People Advisory Services – Mobility Tax practice in Calgary. Our People Advisory Services practice (PAS) provides high-quality…
Added 1 month ago
Cybersecurity - Cyber Threat Readiness - Manager
EY
Toronto, ON · Montreal, QC
We currently have a career opportunity for a Manager - Cyber Threat Readiness in our consulting team to participate in multiple client engagement teams and related activities. As a member,…
Added 1 month ago
SE
Service Manager
SMS Equipment Inc.
Timmins, ON
- Full-time
SMS Equipment is seeking an experienced Service Manager to plan, organize and direct the service operations of Welding and Mechanical Services. Reporting to the Operations Manager, this…
Added 1 month ago
FS
People and Culture Coordinator
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
- Full-time
In conjunction with the P&C Manager, conduct monthly inspections of off-site and on-site housing in the Whistler community, with follow-ups as needed.
Added 1 month ago
NB
Manager, Financing Solutions
National Bank of Canada
Halifax, NS
- Full-time
A career as a Manager, Financing Solutions on the Commercial Banking and Private Banking 1859 team means working closely with Commercial Banking account managers and several other internal…
Added 1 month ago
P
Program Leader, Workforce Solutions
Procom
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
…you'll own the success of one or more large enterprise workforce programs acting as the primary point of contact for senior client stakeholders and the driving force behind how well their…
Added 1 month ago
ML
MRO Coordinator
Maple Leaf Foods Inc
Mississauga, ON
- $47,000 to $69,000 CAD / year
- Full-time
Reporting to the Maintenance Manager the MRO Coordinator maintains the inventory management and warehousing long-term strategies based on the consequences of equipment failure and the…
Added 1 month ago
ML
Regional Account Manager
Maple Leaf Foods Inc
Surrey, BC
- $96,000 to $141,000 CAD / year
- Full-time
The Regional Manager, Distribution Sales is responsible for the commercial performance, growth, and viability of protein products across all categories and customers in their portfolio.…
Added 1 month ago
K
Consulting Group Manager, Canada
Kent
Calgary, AB
- Full-time
We are committed to our diverse and inclusive community – a place where we can all be ourselves, thrive and develop. From day one, we offer a range of family-friendly, inclusive employment…
Added 1 month ago
TP
Receptionist / Office Assistant
Trimark People Solutions
Alert Bay, BC
- Part-time
…hour, commensurate with experience Reports to: Director ‘Namgis Community…
Added 1 month ago
Oilfield Cementing - Class 1 Drivers
Sanjel Energy Services Inc
AB · Acheson, Alberta
…on pressure pumping. Sanjel is proud to offer our employees programs supporting individual development and career…
Added 1 month ago
Oilfield Cementing - Class 1 Drivers
Sanjel Energy Services Inc
Red Deer, AB
…on pressure pumping. Sanjel is proud to offer our employees programs supporting individual development and career…
Added 1 month ago
Oilfield Cementing - Class 1 Drivers
Sanjel Energy Services Inc
Fort St. John, BC
…on pressure pumping. Sanjel is proud to offer our employees programs supporting individual development and career…
Added 1 month ago
Oilfield Cementing - Class 1 Drivers
Sanjel Energy Services Inc
Lac la Biche, AB
…on pressure pumping. Sanjel is proud to offer our employees programs supporting individual development and career…
Added 1 month ago
Oilfield Cementing - Class 1 Drivers
Sanjel Energy Services Inc
Lloydminster, SK
…on pressure pumping. Sanjel is proud to offer our employees programs supporting individual development and career…
Added 1 month ago
Night Dock Foreman
The Erb Group
Vaudreuil-Dorion, QC
Communicate with the Dock Supervisor or Operations Manager regarding any operation issues. Follow up with staff regarding loading concerns and O.S.& D. issues.

Procom

Program Leader, Workforce Solutions

Toronto, ON, Canada

$80,000 to $100,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $80,000 to $100,000 CAD / year
Job type: Full-time
Experience: 5+ years of experience in customer success, account management, client services, or a related role within an MSP (Managed Service Provider) or staffing firm
Posting language: English
Posted: Sep 18, 2026

Original job description

Are you the person clients call when they need a steady hand and a trusted advisor? As a Program Leader, Workforce Solutions, you'll own the success of one or more large enterprise workforce programs acting as the primary point of contact for senior client stakeholders and the driving force behind how well their programs run.

You'll build the strategy, lead the relationship, and make sure every program you touch runs smoothly, stays compliant, and keeps growing. This is a role for someone who thrives on ownership, loves solving problems before they become bigger ones, and genuinely enjoys being the person client’s trust.

What You'll Do:

Account Management

Serve as the primary contact for senior leaders at enterprise clients and MSP partners
Build strategic account plans that grow the relationship, reduce risk, and improve how programs run
Lead quarterly business reviews and program presentations that show clients real value
Spot opportunities to expand services and support your manager in pursuing new client opportunities

Program Delivery

Own day-to-day program operations and service levels across your client accounts
Make sure every program stays compliant, from health & safety to classification and cross-border considerations
Lead or support major client-specific projects alongside your Manager or Director
Keep program rules, processes, and performance running at a high standard

Contractor & Client Services

Guide the Client Services team through complex contractor issues, from onboarding to performance management
Provide oversight on contractor and subvendor transactions, including rate negotiations and extensions
Lead problem-solving on process issues, payment errors, and collections
Partner closely with Client Service Leads to keep everyone aligned

What You Bring:

5+ years of experience in customer success, account management, client services, or a related role within an MSP (Managed Service Provider) or staffing firm
A track record of managing vendor relationships and holding service quality to a high bar
Comfort with project management fundamentals - SLAs, KPIs, and reporting come naturally to you
Hands-on experience with HRIS, VMS, or ERP platforms (Beeline, SAP Fieldglass, Workday, or similar) is a plus
Bachelor's degree in Human Resources, Supply Chain Management, Business Administration, or a related field preferred
Excellent written and verbal communication skills, with the confidence to engage senior stakeholders
A genuine curiosity about emerging technology, including AI, and how it can improve the way programs run
Self-motivated, resilient, and energized by a fast-paced, collaborative environment

Nice to Have:

CCWP, PMP, CSP, SHRM-CP/SCP, or a Customer Success certification (e.g., SuccessHACKER, Gainsight)

Why Work at Procom:

Belonging & Impact: An inclusive, collaborative culture where your ideas are valued, and make a real impact
Balanced Work Model: A modern hybrid work model that supports productivity and personal flexibility
Work From Where You Thrive: Whether visiting family or exploring a new place, our remote-work program lets you temporarily work from another approved location for up to two weeks each year keeping you connected wherever life takes you
Competitive Compensation: Compensation designed to remain competitive within our industry
Time to Recharge: Generous vacation and sick-day policies
Health & Well-Being: Comprehensive health benefits, mental health resources, and preferred pricing on various perks through third party providers
Set up for Success: Access to the tools and tech you need to succeed plus an IT equipment stipend
Community & Purpose: Opportunities to get involved in innovation challenges, charity initiatives, team & corporate events and company celebrations

At Procom we are committed to fostering an inclusive and accessible culture where everyone feels valued, respected, and supported. If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

Procom uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people. This is an active position. The salary range is from $80,000 to $100,000 plus bonus.

If you are selected for interview, a member of our Talent Acquisition team will reach out to you with the next steps in the process. To learn more about all that we do, please visit us at - https://www.procomservices.com/en-us/

Apply About employer

More about this job

Responsibilities

The Program Leader will own the success of enterprise workforce programs by serving as the primary point of contact for senior client stakeholders. They are responsible for driving program strategy, managing day-to-day operations, ensuring compliance, and identifying opportunities for account growth.

Requirements

Candidates must have 5+ years of experience in account management or client services within an MSP or staffing firm. Proficiency in project management fundamentals and experience with platforms like HRIS, VMS, or ERP is required, along with a bachelor's degree.

Skills

Account management
Client services
Program management
Strategic planning
Stakeholder management
Project management
SLA management
KPI tracking
Reporting
Contractor management
Vendor management
HRIS
VMS
ERP
Problem solving
Communication

Benefits

Health benefits
Mental health resources
Vacation policy
Sick-day policy
IT equipment stipend
Remote-work program
Competitive compensation

Visa sponsorship

Not detected in the job text

Keywords

Workforce Solutions
MSP
Staffing
Account Management
Client Services
Program Delivery
SLA
KPI
HRIS
VMS
ERP
Beeline
SAP Fieldglass
Workday
CCWP
PMP
CSP
SHRM-CP
SHRM-SCP
Customer Success
Strategic Planning
Compliance
Vendor Management
Stakeholder Engagement
Project Management

Report this job