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Added 1 min ago
DC
Information Technology Support Specialist
Dillon Consulting Limited
London, ON
- Full-time
Dillon’s Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work…
Added 1 min ago
SI
Senior User Experience Design Specialist
SAP IT Business Systeme
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
You will own design direction for key journeys in the Customer, Loyalty & Service pod of CX, shaping AI-first experiences across customer, loyalty and service.
Added 15 mins ago
L
Technical and Regulatory Quality Specialist - Contract (Onsite- Toronto, ON)
LifeLabs
Toronto, ON
- $74,941 to $95,549 CAD / year
Job Title: Technical and Regulatory Quality Specialist
Added 15 mins ago
Learning and Development Specialist
Equitable
Waterloo, ON
Equitable is growing! We are looking for a Learning & Development Specialist to join our Human Resources team. The Learning & Development Specialist will assist with the coordination and…
Added 15 mins ago
AG
Sr. Specialist, Custom Client Analytics
Adelphi Group
Toronto, ON
- Full-time
We are seeking a Sr. Specialist to support and contribute to our Custom Client Analytics (CCA) solutions team. Reporting to the Director of the CCA consulting practice within Flywheel’s…
Added 15 mins ago
KC
EOI - Program Administrator, GNHH
Kingston Community Health Centres
Greater Napanee, ON · Napanee, Ontario
- Full-time
The Program Administrator is responsible for providing overall operational and administrative support in a primary care environment. They organize program support services and oversee…
Added 15 mins ago
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EOI - Medical Secretary, MKHH
Kingston Community Health Centres
Kingston, ON
- Full-time
…to appropriate services and by maintaining all systems that support health care…
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Organizational Design Consultant
Community Living BC
Vancouver, BC
- Full-time
Collaborate with People Services Client Partners, People Leaders, and the Compensation and People Analytics Specialist to support role design and job description alignment before formal job…
Added 30 mins ago
TC
Senior Fund Accountant (Waterfall Specialization)
The Citco Group Limited
Toronto, ON
- Full-time
…administration, we deliver end-to-end solutions and exceptional service to meet our clients’…
Added 30 mins ago
TC
Senior Fullstack Web Application Developer
The Citco Group Limited
Toronto, ON
- Full-time
Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45…
Added 30 mins ago
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Business Banking Specialist
TD
AB
- Full-time
Provide inbound and/or outbound sales support to customers in a non-face to face environment
Added 30 mins ago
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Senior Advisor, Marketing
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…organization’s products and services to meet member/client needs and support business development. You analyze market needs and develop and implement product and service marketing…
Added 30 mins ago
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Business Analyst, Business strategies
Desjardins
Montreal, QC
- Full-time
…performance; set targets; identify opportunities to improve service delivery; and develop and deliver business strategies and solutions aligned with the business architecture of various…
Added 45 mins ago
RU
Specialist, Automation Systems
Ricoh USA, Inc.
ON · Ontario, Canada
- Part-time
The SA Digital Automation Technician works within a designated Service Advantage Partner location as a resident on-site Service Technician. Services and repairs a variety of Partner sold…
Added 45 mins ago
E
IT Desktop Support
Evertz
Burlington, ON
- Full-time
We are seeking an IT Support Specialist to provide exceptional technical support for end-user computing environments across Windows, Linux and macOS platforms. The successful candidate will…
Added 45 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Vaudreuil-Dorion, QC
- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 45 mins ago
NB
Cybersecurity advisor - Data protection DLP
National Bank of Canada
Montreal, QC
- Full-time
A career as a Cybersecurity Advisor within the Data Protection team at National Bank means acting as a specialist in preventing the exfiltration of data at rest and in transit.
Added 45 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 45 mins ago
BG
Operations Support Specialist (Canada West)
Boyd Group Services
Calgary, AB · AB · Vancouver, BC · Victoria, BC · Winnipeg, MB · MB · Saskatoon, SK
- Full-time
The Operations Support Specialist leads the Central file closing department, ensuring all Canadian files are accurate, meet documentation requirements, and comply with Insurance Partner…
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Always put the Customer first and provides superior customer service
Added 1 hour ago
UI
Inside Sales Specialist
UAP Inc.
Dryden, ON
- $56,100 to $70,100 CAD / year
- Full-time
…single large customer. This role delivers responsive, end-to-end support from initial inquiry through product sourcing, pricing, order placement, logistics coordination, delivery, and issue…
Added 1 hour ago
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Technical Customer Success Engineer
Procurify
Remote, Canada
- Contract
- Remote
Technical Integration Specialist (One Year Contract)
Added 1 hour ago
OT
Associate Production Support Specialist
Open Text Corporation
Waterloo, ON
- Other
As an Associate Product Support Specialist, you will provide technical and account support to clients, troubleshoot complex issues, and contribute to the success of both the business and…
Added 1 hour ago
Accounts Receivable Specialist
Alterra Mountain Company
West Kelowna, BC · Alpine Aerotech - West Kelowna
Reporting to the Director of Finance, the Accounts Receivable Specialist is responsible for supporting the day-to-day accounts receivable function and ensuring accurate, timely financial…
Added 1 hour ago
W
Specialist Mechanical Engineer - Static Equipment
Worley
AB · Edmonton, AB
- Full-time
Provide expert technical support for equipment selection, fitness-for-service assessments, repairs, rerates, and life extension strategies.

Procurify

Technical Customer Success Engineer

Remote, Canada

Remote

Apply About employer

Applications open in a new tab.

Job details

Pay: Powered by our $50M Series C funding, we are actively expanding our core offering, launching new payment capabilities, and building an AI-enhanced procure-to-pay experience for our customers.
Job type: Contract
Workplace: Remote
Experience: Professional Experience: 2+ years of experience in technical support, implementation engineering, or a similar customer-facing technical role within SaaS.
Posting language: English
Posted: Nov 5, 2026

Original job description

Technical Integration Specialist (One Year Contract)

ABOUT THE ROLE

Procurify is the agentic procurement platform that helps mid-market organizations get complete control over their spend. We’re trusted by hundreds of companies around the world, across industries like biotechnology, education, health care, manufacturing, and software, to manage over $100B in spend. We’re looking for a talented and team-driven Technical Integration Specialist to join us on our journey.

In this role, you will act as a critical bridge between our Engineering team, our Go-To-Market teams, and external vendors. You will sit within the Engineering organization, but your focus will be on the successful deployment and maintenance of punchout integrations that power our purchasing flows. You will triage incoming requests, manage direct communication with vendors, and ensure technical hurdles are removed to help customers purchase through their preferred suppliers.

Success in this role requires a collaborative mindset. You will build strong relationships across our business, advocate for customer outcomes, and approach challenges with curiosity and quick decision making. We are looking for someone who brings an entrepreneurial approach, questions the status quo, and contributes to our larger strategic goals as we scale.

WHAT YOU'LL BE WORKING ON

Supplier Integration & Punchout Management

Own the Punchout Lifecycle: Serve as the primary technical point of contact for implementing punchouts in our Product. You will coordinate directly with external vendors to obtain necessary credentials, configure integration settings, and validate connectivity.

Testing & Implementation: Rigorously test connections to ensure data integrity and seamless user experience before releasing integrations to customers. You will add and configure punchouts directly within the product.

External Stakeholder Management: Communicate effectively with non-technical and technical representatives to resolve credentialing or configuration blockers.

Internal Collaboration & Support

Triage & Prioritize: Receive and triage integration requests from Customer Success and Sales team members. You will assess technical requirements and prioritize work based on business impact and customer urgency.

Technical Troubleshooting: Operate as a Tier-2 technical resource to diagnose and resolve complex configuration issues. You will investigate defects and performance bottlenecks related to punchout workflows.

Engineering Partnership: Collaborate with the broader Engineering team to resolve issues or suggest architectural improvements for the punchout framework.

Tooling & Automation

Python Development: Utilize Python to implement and test cXML punchouts configurations in the product.

Documentation: Create and maintain comprehensive technical documentation for punchout workflows and vendor-specific configurations to ensure accurate knowledge transfer.

KPIs: Punchout time-to-value, Ticket resolution time (MTTR).

Lead With CARES:

Commitment: Demonstrates accountability and follow-through, delivering reliably and owning outcomes in a way that others can depend on.

Ambition: Takes initiative with curiosity and a growth mindset, pursuing bold ideas that elevate impact and performance.

Resilience: Shows adaptability, composure, and perseverance through challenges, staying focused and effective in a fast-changing environment.

Excellence: Brings rigor, collaboration, and a strong quality focus to deliver high-performing solutions and raise the bar for outcomes.

Simplicity: Applies focus, clarity, and streamlining to cut through complexity and enable efficient, impactful execution.

WHO WE'RE LOOKING FOR

Professional Experience: 2+ years of experience in technical support, implementation engineering, or a similar customer-facing technical role within SaaS.

Python Proficiency: Experience with Python, including reading, debugging, and working within established codebases.

Communication Skills: Exceptional written and verbal communication skills. You are comfortable leading conversations with external vendors and internal stakeholders.

Technical Knowledge: Understanding of web technologies and API concepts (REST, HTTP protocols). Familiarity with data formats such as cXML or JSON is highly valued.

Problem Solver: Strong analytical skills with the ability to work autonomously to resolve configuration and connectivity issues.

Empathetic & Accountable: You act with compassion, believe that your team's success is your success, and communicate effectively with both technical and non-technical colleagues.

Maintains a professional and current LinkedIn profile, ensuring it is updated upon joining Procurify to reflect their new role and maintain a consistent company presence.

WHY PROCURIFY?

Help us modernize spend management

Procurify is redefining how organizations manage spend - transforming a historically manual, reactive process into a strategic advantage. Today, hundreds of companies trust us to manage billions in spend, and we’re just getting started.

Powered by our $50M Series C funding, we are actively expanding our core offering, launching new payment capabilities, and building an AI-enhanced procure-to-pay experience for our customers. Read the press release here. With fresh investment, a strong product foundation, and big ambitions in AI and payments, we’re entering our next phase of growth. That means a real opportunity to shape what we build, how we scale, and the impact we have on our customers.

The best part? The team. We’re a group of builders who move fast, think big, and show up for each other. No egos, no passengers, just people who want to do great work and win together.

If you’re looking for a place where you can make a real impact alongside a team that raises the bar, you’ll fit right in.

Be empowered to do your best work

We’ve created an environment where personal and professional growth is a real priority. Some of the great perks we offer include:Be empowered to do your best work

We’ve created an environment where personal and professional growth is a real priority. Some of the great perks we offer include:

Flexible working: We’re a remote-first organization with flexible working hours. Work anywhere from within Canada! And US if applicable.
Responsible time off: We offer a flexible approach to time off; we trust our team to take the time they need to rest and recharge while staying accountable to their commitments.
Extended health benefits: We prioritize our team’s health and well-being. We offer a competitive health, vision, and dental package along with an Employee Assistance Program (EAP), and a health and wellness spending account.
Continuous Learning: We host regular educational lunch and learns to help our team grow, share knowledge, and stay curious.
Stock options: Everyone has a chance to own a part of Procurify with our competitive stock program.

LEARN MORE

Procurify is an Equal Opportunity Employer. We do not discriminate against any team members or applicants for employment because of race, color, disability, sex, age, national origin, religion, sexual orientation, or gender identity and/or expression.

If you feel like you don’t meet all of the requirements for this role, we encourage you to apply anyway. We know that feelings of imposter syndrome can get in the way of meeting incredible candidates, and we certainly don’t want those feelings to get in the way of meeting you! We really want to get to know you and why you're great for the role. Please avoid including your picture and age on your resume.

Apply online today and let’s start a conversation.

To learn more about Procurify, check out these resources:

Check out what our customers are saying about us
Learn more about our procure-to-pay platform

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More about this job

Responsibilities

The Technical Integration Specialist will manage the lifecycle of punchout integrations, serving as the primary technical contact for external vendors and internal teams. They will also triage integration requests, perform technical troubleshooting, and contribute to architectural improvements within the engineering organization.

Requirements

Candidates must have at least 2 years of experience in technical support or implementation engineering within a SaaS environment. Proficiency in Python and a strong understanding of web technologies, APIs, and data formats like cXML or JSON are required.

Skills

Python
Technical support
Implementation engineering
SaaS
cXML
JSON
REST
HTTP protocols
API concepts
Technical troubleshooting
Stakeholder management
Data integrity
Punchout management
Communication skills
Analytical skills

Benefits

Flexible working
Responsible time off
Extended health benefits
Employee Assistance Program
Health and wellness spending account
Continuous Learning
Stock options

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Technical Integration Specialist
Punchout
SaaS
Python
cXML
JSON
REST
HTTP
API
Engineering
Customer Success
Procurement
Vendor Management
Data Integrity
Troubleshooting
Automation
Documentation
MTTR
Time-to-value
Remote-first
Software
Manufacturing
Biotechnology
Health care
Education

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