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Added 3 hours ago
PC
Deals Real Assets, Data Engineering & Digital Solutions, Senior Associate
PwC Canada
Vancouver, BC
- Full-time
…expertise in data engineering and software development to build the digital tools, platforms, and data solutions that power our advisory capabilities, enabling clients to optimize capital…
Added 7 hours ago
K
Architect, Machine Learning (Principal Scientist)
Kinaxis
Ottawa, ON
- Full-time
Kinaxis is seeking a Machine Learning Architect to help define and advance our next generation of AI-driven capabilities. As part of the Product R&D organization, you will play a senior…
Added 8 hours ago
PSR Catalog & TM Forum Enterprise Architect
Prodapt
Canada
…order-to-fulfillment, billing, and assurance value streams. The architect will ensure that PSR catalog and orchestration decisions align with the organization's target Business, Data,…
Added 9 hours ago
Architectural Designer II
Populous
Toronto, ON
Professional & Personal Development Programs + Summer Hours + Hybrid Schedule + Paid Architect Licensure & Certifications Exams + Wedding Pay + Charitable Match Program
Added 9 hours ago
Architectural Designer II
Populous
Montreal, QC
Professional & Personal Development Programs + Summer Hours + Hybrid Schedule + Paid Architect Licensure & Certifications Exams + Wedding Pay + Charitable Match Program
Added 16 hours ago
C
Director, Digital Delivery Portfolio (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON
- Full-time
In this role, you will oversee our portfolio of digital programs and initiatives, ensuring they are perfectly aligned with our strategic ambitions. Acting as an architect of change, you…
Added 16 hours ago
C
Enterprise Architect, Software and Platforms Architecture (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…conventional radio and television broadcaster into a modern digital media company. Technology is the driving force. T&I is the team making it…
Added 20 hours ago
OI
Développeur/Développeuse
Optisigma Inc.
Canada
- Full-time
Optisigma, a digital transformation consulting firm recognized for its service excellence and client-centric approach, is looking for a passionate Power Platform Consultant to join our…
Added 23 hours ago
S
Transversal Finance Lead
Sanofi
Toronto, ON
- Full-time
The role is uniquely positioned at the intersection of finance modernization, digital/AI innovation, and hub partnership, driving the next generation of finance capabilities for Sanofi…
Added 1 day ago
S
Technical Specifications Coordinator
SYSTRA
Montreal, QC
- Full-time
Professional Engineer (P.Eng.), Registered Architect, CSC certification, or eligibility considered an asset
Added 1 day ago
KI
Co-op/Intern AI Quality, Evaluation & Security
Kinaxis Inc.
Ottawa, ON
- Internship
You will work directly with a senior architect on the machinery and methodology behind how we evaluate, monitor, and investigate agentic AI systems. You will take on a scoped project within…
Added 1 day ago
B
Genesys Developer
BMO
Toronto, ON · YNG
- Full-time
Strong troubleshooting skills across voice, digital, Architect, chatbot, WFM, KM, APIs, integrations, and agent applications.
Added 1 day ago
M
Delivery Lead, Media Operations
Monks
Toronto, ON
- Full-time
The Media Operations team is focused on hands-on-keyboard activation of digital channels - inclusive of tagging, trafficking, buying, & more - and how & where to use the right digital…
Added 1 day ago
M
Lead Solution Architect
Manulife
Toronto, ON · Waterloo, ON · Regina, SK · Vancouver, BC · Halifax, NS · Calgary, AB
- Full-time
The Lead Solution Architect is responsible for defining and driving technology architecture strategy across Group Benefits a major business segment within the Canadian business segment.…
Added 1 day ago
WI
IT Automation Architect
WSP in Canada
Moncton, NB
- Full-time
As IT Automation Architect, you will shape WSP’s IT automation ecosystem by architecting enterprise frameworks, reusable patterns, standards, and guardrails. This role combines deep…
Added 1 day ago
WI
IT Automation Architect
WSP in Canada
Winnipeg, MB
- Full-time
As IT Automation Architect, you will shape WSP’s IT automation ecosystem by architecting enterprise frameworks, reusable patterns, standards, and guardrails. This role combines deep…
Added 1 day ago
WI
IT Automation Architect
WSP in Canada
Toronto, ON
- Full-time
As IT Automation Architect, you will shape WSP’s IT automation ecosystem by architecting enterprise frameworks, reusable patterns, standards, and guardrails. This role combines deep…
Added 1 day ago
WI
IT Automation Architect
WSP in Canada
Montreal, QC
- Full-time
As IT Automation Architect, you will shape WSP’s IT automation ecosystem by architecting enterprise frameworks, reusable patterns, standards, and guardrails. This role combines deep…
Added 1 day ago
WI
IT Automation Architect
WSP in Canada
Halifax, NS
- Full-time
As IT Automation Architect, you will shape WSP’s IT automation ecosystem by architecting enterprise frameworks, reusable patterns, standards, and guardrails. This role combines deep…
Added 1 day ago
E
Sr. Software Engineer - Android
eBay
Toronto, ON
- Full-time
Architect the development of features in the Android application
Added 1 day ago
PC
Enterprise Application - Experienced Designer, Senior Associate (Reliability Security Clearance Required)
Pwc Canada
Ottawa, ON
- Full-time
Familiarity with the Salesforce digital customer platform, supported by certifications such as Salesforce Administrator, Platform Developer, App Builder, or Salesforce Architect.
Added 1 day ago
PC
Deals Real Assets, Data Engineering & Digital Solutions, Senior Associate
PwC Canada
Calgary, AB
- Full-time
…expertise in data engineering and software development to build the digital tools, platforms, and data solutions that power our advisory capabilities, enabling clients to optimize capital…
Added 1 day ago
KW
Senior Graphic Designer
Kore Wireless Canada Inc.
Canada
- $93,269 to $111,454 CAD / year
- Full-time
As a Senior Graphic Designer at KORE, you will be the lead architect of KORE's global visual narrative, translating highly complex technology concepts into exceptionally clear, concise, and…
Added 1 day ago
P
Enterprise Application - Experienced Designer, Senior Associate (Reliability Security Clearance Required)
PwC
Ottawa, ON · Toronto, ON
- Full-time
Familiarity with the Salesforce digital customer platform, supported by certifications such as Salesforce Administrator, Platform Developer, App Builder, or Salesforce Architect.
Added 1 day ago
W
IT Automation Architect
WSP
Montreal, QC
- Full-time
As IT Automation Architect, you will shape WSP’s IT automation ecosystem by architecting enterprise frameworks, reusable patterns, standards, and guardrails. This role combines deep…

Prodapt

PSR Catalog & TM Forum Enterprise Architect

Canada

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Job details

Apply by: Oct 9, 2026
Experience: 12+ years of experience in Enterprise, Solution, BSS/OSS, Telecom, or Digital Service Provider architecture.
Posting language: English
Posted: Oct 2, 2026

Original job description

Overview

Prodapt is the largest and fastest-growing specialized player in the Connectedness industry, recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider across North America, Europe and Latin America. With its singular focus on the domain, Prodapt has built deep expertise in the most transformative technologies that connect our world. Prodapt is a trusted partner for enterprises across all layers of the Connectedness vertical. Prodapt designs, configures, and operates solutions across their digital landscape, network infrastructure, and business operations – and craft experiences that delight their customers. Today, Prodapt’s clients connect 1.1 billion people and 5.4 billion devices, and are among the largest telecom, media, and internet firms in the world. Prodapt works with Google, Amazon, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more. A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts in 30+ countries across North America, Latin America, Europe, Africa, and Asia. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 30,000 people across 80+ locations globally.

We are seeking a PSR Catalog & TM Forum Enterprise Architect to lead the architecture, governance, and end-to-end design of the Product-Service-Resource (PSR) catalog model across the customer lifecycle, from Day -1 Catalog Authoring through Day 0 Buy, Day 1 Get, Day 2 Pay and Support.

The role will serve as a strategic architecture advisor to Enterprise Architecture, defining the Future Mode of Operations (FMO) for quote-to-order, order-to-fulfillment, billing, and assurance value streams. The architect will ensure that PSR catalog and orchestration decisions align with the organization's target Business, Data, Application, and Integration Architecture, while applying TM Forum Open Digital Architecture (ODA), eTOM, and Open API best practices.

The role combines enterprise architecture, telecom BSS/OSS architecture, product catalog modeling, TM Forum standards, API architecture, order orchestration, service/resource decomposition, and catalog governance.

Responsibilities

Design and author the end-to-end Product-Service-Resource (PSR) catalog model spanning the full customer journey, Day -1 through Day 2, across Buy, Get, Pay, and Support.
Serve as CUSTOMER Enterprise Architecture's Future Mode of Operations advisor for the quote-to-order, order-to-fulfillment, and assurance value streams, applying cross-industry eTOM and TM Forum best practice to validate that PSR design decisions align with CUSTOMER's target Business, Data, and Application Architecture, not only the immediate delivery scope.
Validate that Day 0 (Buy) and Day 1 (Get) processes, operations, and data comply with the PSR Governance Best Practices as agreed and accepted by CUSTOMER, to minimize rework to the PSR governance framework itself.
Define and enforce PO, PS, CFS, RFS, and RS layer structures, relationship types, and cardinality rules for each product family, at Day 0 (Buy), before any customer order exists.
Validate structural integrity of the catalog, relationship type, cardinality, decomposition rules, in a governed authoring environment prior to publication.
Map PO/PS commercial and technical characteristics exposed to CPQ for guided selling, pricing, and real-time service qualification at Day 0 (Buy) (TMF645, TMF648, TMF651).
Define Decomposition Rules governing how a signed Product Order becomes Service Orders (CFS, RFS) and Resource Orders (RS) at Day 1 (Get), including enforced build-sequence dependencies (TMF622, TMF641, TMF640, TMF652).
Define commercial characteristics that drive both order decomposition and billing from a single sourced value, for each new product family onboarded under Day 0 (Buy) and Day 1 (Get).
Define the reconciliation gate binding the contracted line item to its discovered Configuration Item at Day 1 (Get), the correlation dependency necessary for Incident, Alarm, and Case correlation to succeed at Day 2.
Apply the established Mandatory versus Optional characteristic classification methodology to all Day 0 (Buy) and Day 1 (Get) catalog characteristics as they are defined, ensuring consistent classification with the Day 2 model already in production.
Cross-reference and validate the Day 0 (Buy) and Day 1 (Get) PSR model additions against their governing TM Forum Open APIs (TMF620, 622, 633, 640, 641, 642, 645, 648, 651, 652) and eTOM Level 2/3 processes across CRM, SM&O, and RM&O.
Extend the existing 39-component runtime artifact inventory to the components introduced by Day 0 (Buy) and Day 1 (Get), tracing each to its governing API, its PSR layer, and the specific record it produces, Quote, Agreement, Customer Order, Service Order, Resource Order, Install Base Item, Configuration Item.
Define the Application Component integration architecture, component-to-component interaction sequence diagrams and communication diagrams, for Day -1 catalog authoring, Day 0 (Buy) customer and offer management, and Day 1 (Get) order-to-resource orchestration, matching the pattern already delivered for Day 2, naming the specific interfaces and the order they fire in.
Produce current-state and future-state process flow diagrams (swimlane, per value stream stage) and the interaction sequence diagrams showing the specific API and data trigger that replaces each manual step, for example Buy moving from manual per-address lookup to real-time TMF645 qualification, Pay moving from manual invoice entry to an automated billing trigger on activation, feeding CUSTOMER Enterprise Architecture's CMO→FMO Capabilities documentation.
Extend the model's existing position within TM Forum's Open Digital Architecture Value Stream Framework (Business Architecture layer) and eTOM (Process Architecture layer) to cover the Day 0 (Buy) and Day 1 (Get) additions.
Produce onboarding materials for CUSTOMER product owners entering Day 0 (Buy) and Day 1 (Get) catalog work, extending the existing Primer and Governance Guide rather than duplicating them.
Reconcile product-owner input, commercial scope, pricing, packaging, and resource-owner input, platform and infrastructure capability, into a single PSR blueprint for each new product family onboarded under Day 0 (Buy) and Day 1 (Get), passing the same relationship-type, cardinality, and decomposition-rule validation applied to every other structural component.

Requirements

Primary Skills

PSR Catalog Architecture
TM Forum ODA and Open APIs
eTOM Process Architecture
Telecom Enterprise Architecture
Product, Service and Resource Catalog Management
BSS/OSS Architecture
Quote-to-Order and Order-to-Fulfillment Architecture
Product/Service/Resource Decomposition
CPQ and Product/Offer Management
Service Qualification
Order Management and Orchestration
API-led Integration Architecture
Business, Data and Application Architecture
Future Mode of Operations / CMO-to-FMO Transformation
Catalog Governance and Data Modeling

TM Forum Expertise

Strong working knowledge of relevant TM Forum Open APIs, including:

TMF620, TMF622, TMF633, TMF640, TMF641, TMF642, TMF645, TMF648, TMF651 and TMF652.

Experience mapping TM Forum APIs to business capabilities, application components, processes, data objects, and end-to-end customer journeys.

Secondary Skills

BPMN / Business Process Modeling
eTOM Level 2/3 process mapping
TM Forum ODA Value Stream Framework
Application Component Modeling
API and Event-driven Architecture
Sequence and Communication Diagrams
Product/Service/Resource Data Modeling
Relationship and Cardinality Modeling
Commercial Product and Pricing Modeling
Mandatory/Optional Characteristic Modeling
Order Decomposition and Dependency Management
Configuration Item and Install Base Modeling
Incident, Alarm and Case Correlation
CRM, SM&O and RM&O Architecture
Billing and Charging Integration
Data Lineage and Traceability
Architecture Governance
Product Owner Enablement
Stakeholder and Cross-functional Leadership

Experience

12+ years of experience in Enterprise, Solution, BSS/OSS, Telecom, or Digital Service Provider architecture.
Strong experience in TM Forum standards, eTOM, ODA, product/service catalog, and telecom operating models.
Demonstrated experience designing end-to-end product-to-service-to-resource architectures.
Experience working across CRM, CPQ, Order Management, Service Management, Resource Management, Billing, and Assurance domains.
Experience translating business and commercial requirements into governed catalog and architecture models.
Experience producing architecture diagrams, process models, API mappings, data models, and integration specifications.
Experience working with senior business, product, engineering, operations, and Enterprise Architecture stakeholders.

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, Telecommunications, Enterprise Architecture, or a related discipline.

Preferred Qualifications

TM Forum certifications or demonstrated equivalent practical experience.
TOGAF or equivalent Enterprise Architecture certification.
Experience with telecom BSS/OSS transformation programs.
Experience implementing TM Forum Open APIs in production environments.
Experience with Product Catalog, CPQ, Order Management, Service Orchestration, Resource Orchestration, Billing, and Assurance platforms.

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More about this job

Responsibilities

The architect will lead the design, governance, and end-to-end implementation of the Product-Service-Resource (PSR) catalog model across the customer lifecycle. They will serve as a strategic advisor to define future operational modes for quote-to-order, fulfillment, and assurance value streams.

Requirements

Candidates must have 12+ years of experience in enterprise or telecom architecture with deep expertise in TM Forum standards and BSS/OSS systems. A bachelor's degree in a relevant technical field is required, along with strong skills in data modeling, API integration, and cross-functional leadership.

Skills

PSR Catalog Architecture
TM Forum ODA
eTOM
BSS/OSS Architecture
Enterprise Architecture
Product Catalog Modeling
API Architecture
Order Orchestration
Service Decomposition
Resource Decomposition
Catalog Governance
CPQ
Data Modeling
Telecom Architecture
Integration Architecture
Business Process Modeling

Visa sponsorship

Not detected in the job text

Keywords

PSR Catalog
TM Forum
eTOM
ODA
BSS/OSS
Enterprise Architecture
CPQ
Order Management
Service Qualification
API-led Integration
BPMN
Data Modeling
TOGAF
Telecom
Governance
Value Stream Framework
Customer Lifecycle
Quote-to-Order
Order-to-Fulfillment
Configuration Item
Install Base
Billing
Assurance
Product Modeling
Service Modeling
Resource Modeling
Digital Service Provider
System Integration
Process Mapping
Architecture Governance

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