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Added 14 mins ago
CH
Seasonal Stylist(Sales Associate)
Cole Haan
Vaughan, ON
- Part-time
- Temporary
As a Stylist (Sales Associate) you are more than a sales professional. You are a trusted advisor, fit expert, and brand ambassador who brings out "#RUOBSESSED?" Selling Program to life in…
Added 14 mins ago
CH
Seasonal Stylist(Sales Associate)
Cole Haan
Toronto, ON
- Part-time
- Temporary
As a Stylist (Sales Associate) you are more than a sales professional. You are a trusted advisor, fit expert, and brand ambassador who brings out "#RUOBSESSED?" Selling Program to life in…
Added 14 mins ago
AC
Member Services Representative - Pembina Crossing
Assiniboine Credit Union
Winnipeg, MB
- Full-time
…thoughtful guidance, and connect them with the appropriate Advisor for support with immediate and future financial needs, including relevant referrals for ACU’s products and…
Added 14 mins ago
S
Director, Deployment Operations
Solink
Remote, Canada
- $156,696 to $195,870 CAD / year
- Full-time
- Remote
Partner across the organization: Work closely with senior leaders in Sales, Customer Success, Support, Product and Finance to align on planning, resolve cross-functional friction and make…
Added 28 mins ago
Y
Client Onboarding Specialist - SaaS
YuJa
Toronto, ON · North York, ON
- $50,000 to $60,000 CAD / year
- Full-time
…strategic upselling and renewals. You'll serve as a trusted advisor to our clients, ensuring they achieve maximum value from our solutions while identifying opportunities to expand their…
Added 29 mins ago
FG
Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Sherway Gardens
Fox Group Canada Inc.
Toronto, ON · Etobicoke, Ontario
- Part-time
As a Seasonal Beauty Advisor / Seasonal Sales Associate, you will join our team during one of the busiest and most exciting times of the year. Reporting to the Store Manager, you will…
Added 29 mins ago
FG
Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Markville
Fox Group Canada Inc.
ON · Markham, Ontario
- Part-time
As a Seasonal Beauty Advisor / Seasonal Sales Associate, you will join our team during one of the busiest and most exciting times of the year. Reporting to the Store Manager, you will…
Added 29 mins ago
FG
Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Scarborough Town Centre
Fox Group Canada Inc.
Toronto, ON · Scarborough, Ontario
- Part-time
As a Seasonal Beauty Advisor / Seasonal Sales Associate, you will join our team during one of the busiest and most exciting times of the year. Reporting to the Store Manager, you will…
Added 29 mins ago
FG
Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Vaughan Mills
Fox Group Canada Inc.
Vaughan, ON
- Part-time
As a Seasonal Beauty Advisor / Seasonal Sales Associate, you will join our team during one of the busiest and most exciting times of the year. Reporting to the Store Manager, you will…
Added 29 mins ago
FG
Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Yorkdale Mall
Fox Group Canada Inc.
Toronto, ON
- Part-time
As a Seasonal Beauty Advisor / Seasonal Sales Associate, you will join our team during one of the busiest and most exciting times of the year. Reporting to the Store Manager, you will…
Added 29 mins ago
FG
Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Toronto Eaton Centre
Fox Group Canada Inc.
Toronto, ON
- Part-time
As a Seasonal Beauty Advisor / Seasonal Sales Associate, you will join our team during one of the busiest and most exciting times of the year. Reporting to the Store Manager, you will…
Added 44 mins ago
AN
Technical Analyst- Licensing Advisor
Accurate Network Services
Edmonton, AB
- Full-time
Accurate is on the hunt for a Licensing Advisor to join our Client Services team. This is a full-time, permanent position based out of our Edmonton office. The person we envision for this…
Added 58 mins ago
NB
Managing Director
National Bank of Canada
Montreal, QC
- Full-time
Serve as a subject matter expert and trusted advisor on strategic transactions or those involving a high degree of complexity.
Added 59 mins ago
Senior Regional Insurance Manager, HFA - SMA, Ottawa (English/French)
Scotiabank
Ottawa, ON
…strategies that drive creditor insurance penetration, enhance advisor knowledge, and strengthen customer outcomes while ensuring adherence to regulatory requirements, internal policies, and…
Added 1 hour ago
CH
Seasonal Stylist(Sales Associate)
Cole Haan
Niagara-on-the-Lake, ON
- Part-time
- Temporary
As a Stylist (Sales Associate) you are more than a sales professional. You are a trusted advisor, fit expert, and brand ambassador who brings out "#RUOBSESSED?" Selling Program to life in…
Added 1 hour ago
CH
Seasonal Stylist(Sales Associate)
Cole Haan
Halton Hills, ON
- Part-time
- Temporary
As a Stylist (Sales Associate) you are more than a sales professional. You are a trusted advisor, fit expert, and brand ambassador who brings out "#RUOBSESSED?" Selling Program to life in…
Added 1 hour ago
CH
Seasonal Stylist(Sales Associate)
Cole Haan
Richmond, BC
- Part-time
- Temporary
As a Stylist (Sales Associate) you are more than a sales professional. You are a trusted advisor, fit expert, and brand ambassador who brings out "#RUOBSESSED?" Selling Program to life in…
Added 1 hour ago
CH
Seasonal Stylist(Sales Associate)
Cole Haan
AB · Rocky View, Alberta
- Part-time
- Temporary
As a Stylist (Sales Associate) you are more than a sales professional. You are a trusted advisor, fit expert, and brand ambassador who brings out "#RUOBSESSED?" Selling Program to life in…
Added 1 hour ago
D
Product Owner, Product management
Desjardins
Montreal, QC
- Full-time
As Product Owner, you will represent the voice of the client in projects and be responsible for the member/client experience. You will consistently prepare a range of products and services…
Added 1 hour ago
B
Regional Manager, Retail Insurance
BMO
Montreal, QC · HO
- Full-time
Drives sales results for designated products being sold through internal BMO channels by improving BMO employees’ product knowledge expertise and customer needs conversations in order to…
Added 1 hour ago
B
Associate Director, Deposits
BMO
Toronto, ON · FCP
- Full-time
…project leadership to drive deposit growth, enhance client and advisor experiences, and support the overall success of the…
Added 1 hour ago
B
Senior Supplier Relationship Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
Acts as a trusted advisor to assigned business/group.
Added 1 hour ago
BM
Retail Sales Associates P/T – Boardwalk
Brand Momentum
Waterloo, ON
- $17.6 CAD / hour
- Part-time
…looking for a warm, polished, and customer-focused Chocolate Advisor to join our team and deliver an exceptional in-store experience. If you have a passion for premium products, enjoy…
Added 1 hour ago
S
Beauty Advisor - Part Time
Sephora
Edmonton, AB
- $17 to $20 CAD / hour
- Part-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 2 hours ago
RB
Lead Product Owner - Salesforce
Royal Bank of Canada
Toronto, ON
- Full-time
As Product Owner of the Client 360 Platform, this role will be responsible for the business needs and capabilities required in the implementation and enhancement of the new Salesforce.com…

Prodapt

PSR Catalog & TM Forum Enterprise Architect

Canada

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Job details

Apply by: Oct 9, 2026
Experience: 12+ years of experience in Enterprise, Solution, BSS/OSS, Telecom, or Digital Service Provider architecture.
Posting language: English
Posted: Oct 2, 2026

Original job description

Overview

Prodapt is the largest and fastest-growing specialized player in the Connectedness industry, recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider across North America, Europe and Latin America. With its singular focus on the domain, Prodapt has built deep expertise in the most transformative technologies that connect our world. Prodapt is a trusted partner for enterprises across all layers of the Connectedness vertical. Prodapt designs, configures, and operates solutions across their digital landscape, network infrastructure, and business operations – and craft experiences that delight their customers. Today, Prodapt’s clients connect 1.1 billion people and 5.4 billion devices, and are among the largest telecom, media, and internet firms in the world. Prodapt works with Google, Amazon, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more. A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts in 30+ countries across North America, Latin America, Europe, Africa, and Asia. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 30,000 people across 80+ locations globally.

We are seeking a PSR Catalog & TM Forum Enterprise Architect to lead the architecture, governance, and end-to-end design of the Product-Service-Resource (PSR) catalog model across the customer lifecycle, from Day -1 Catalog Authoring through Day 0 Buy, Day 1 Get, Day 2 Pay and Support.

The role will serve as a strategic architecture advisor to Enterprise Architecture, defining the Future Mode of Operations (FMO) for quote-to-order, order-to-fulfillment, billing, and assurance value streams. The architect will ensure that PSR catalog and orchestration decisions align with the organization's target Business, Data, Application, and Integration Architecture, while applying TM Forum Open Digital Architecture (ODA), eTOM, and Open API best practices.

The role combines enterprise architecture, telecom BSS/OSS architecture, product catalog modeling, TM Forum standards, API architecture, order orchestration, service/resource decomposition, and catalog governance.

Responsibilities

Design and author the end-to-end Product-Service-Resource (PSR) catalog model spanning the full customer journey, Day -1 through Day 2, across Buy, Get, Pay, and Support.
Serve as CUSTOMER Enterprise Architecture's Future Mode of Operations advisor for the quote-to-order, order-to-fulfillment, and assurance value streams, applying cross-industry eTOM and TM Forum best practice to validate that PSR design decisions align with CUSTOMER's target Business, Data, and Application Architecture, not only the immediate delivery scope.
Validate that Day 0 (Buy) and Day 1 (Get) processes, operations, and data comply with the PSR Governance Best Practices as agreed and accepted by CUSTOMER, to minimize rework to the PSR governance framework itself.
Define and enforce PO, PS, CFS, RFS, and RS layer structures, relationship types, and cardinality rules for each product family, at Day 0 (Buy), before any customer order exists.
Validate structural integrity of the catalog, relationship type, cardinality, decomposition rules, in a governed authoring environment prior to publication.
Map PO/PS commercial and technical characteristics exposed to CPQ for guided selling, pricing, and real-time service qualification at Day 0 (Buy) (TMF645, TMF648, TMF651).
Define Decomposition Rules governing how a signed Product Order becomes Service Orders (CFS, RFS) and Resource Orders (RS) at Day 1 (Get), including enforced build-sequence dependencies (TMF622, TMF641, TMF640, TMF652).
Define commercial characteristics that drive both order decomposition and billing from a single sourced value, for each new product family onboarded under Day 0 (Buy) and Day 1 (Get).
Define the reconciliation gate binding the contracted line item to its discovered Configuration Item at Day 1 (Get), the correlation dependency necessary for Incident, Alarm, and Case correlation to succeed at Day 2.
Apply the established Mandatory versus Optional characteristic classification methodology to all Day 0 (Buy) and Day 1 (Get) catalog characteristics as they are defined, ensuring consistent classification with the Day 2 model already in production.
Cross-reference and validate the Day 0 (Buy) and Day 1 (Get) PSR model additions against their governing TM Forum Open APIs (TMF620, 622, 633, 640, 641, 642, 645, 648, 651, 652) and eTOM Level 2/3 processes across CRM, SM&O, and RM&O.
Extend the existing 39-component runtime artifact inventory to the components introduced by Day 0 (Buy) and Day 1 (Get), tracing each to its governing API, its PSR layer, and the specific record it produces, Quote, Agreement, Customer Order, Service Order, Resource Order, Install Base Item, Configuration Item.
Define the Application Component integration architecture, component-to-component interaction sequence diagrams and communication diagrams, for Day -1 catalog authoring, Day 0 (Buy) customer and offer management, and Day 1 (Get) order-to-resource orchestration, matching the pattern already delivered for Day 2, naming the specific interfaces and the order they fire in.
Produce current-state and future-state process flow diagrams (swimlane, per value stream stage) and the interaction sequence diagrams showing the specific API and data trigger that replaces each manual step, for example Buy moving from manual per-address lookup to real-time TMF645 qualification, Pay moving from manual invoice entry to an automated billing trigger on activation, feeding CUSTOMER Enterprise Architecture's CMO→FMO Capabilities documentation.
Extend the model's existing position within TM Forum's Open Digital Architecture Value Stream Framework (Business Architecture layer) and eTOM (Process Architecture layer) to cover the Day 0 (Buy) and Day 1 (Get) additions.
Produce onboarding materials for CUSTOMER product owners entering Day 0 (Buy) and Day 1 (Get) catalog work, extending the existing Primer and Governance Guide rather than duplicating them.
Reconcile product-owner input, commercial scope, pricing, packaging, and resource-owner input, platform and infrastructure capability, into a single PSR blueprint for each new product family onboarded under Day 0 (Buy) and Day 1 (Get), passing the same relationship-type, cardinality, and decomposition-rule validation applied to every other structural component.

Requirements

Primary Skills

PSR Catalog Architecture
TM Forum ODA and Open APIs
eTOM Process Architecture
Telecom Enterprise Architecture
Product, Service and Resource Catalog Management
BSS/OSS Architecture
Quote-to-Order and Order-to-Fulfillment Architecture
Product/Service/Resource Decomposition
CPQ and Product/Offer Management
Service Qualification
Order Management and Orchestration
API-led Integration Architecture
Business, Data and Application Architecture
Future Mode of Operations / CMO-to-FMO Transformation
Catalog Governance and Data Modeling

TM Forum Expertise

Strong working knowledge of relevant TM Forum Open APIs, including:

TMF620, TMF622, TMF633, TMF640, TMF641, TMF642, TMF645, TMF648, TMF651 and TMF652.

Experience mapping TM Forum APIs to business capabilities, application components, processes, data objects, and end-to-end customer journeys.

Secondary Skills

BPMN / Business Process Modeling
eTOM Level 2/3 process mapping
TM Forum ODA Value Stream Framework
Application Component Modeling
API and Event-driven Architecture
Sequence and Communication Diagrams
Product/Service/Resource Data Modeling
Relationship and Cardinality Modeling
Commercial Product and Pricing Modeling
Mandatory/Optional Characteristic Modeling
Order Decomposition and Dependency Management
Configuration Item and Install Base Modeling
Incident, Alarm and Case Correlation
CRM, SM&O and RM&O Architecture
Billing and Charging Integration
Data Lineage and Traceability
Architecture Governance
Product Owner Enablement
Stakeholder and Cross-functional Leadership

Experience

12+ years of experience in Enterprise, Solution, BSS/OSS, Telecom, or Digital Service Provider architecture.
Strong experience in TM Forum standards, eTOM, ODA, product/service catalog, and telecom operating models.
Demonstrated experience designing end-to-end product-to-service-to-resource architectures.
Experience working across CRM, CPQ, Order Management, Service Management, Resource Management, Billing, and Assurance domains.
Experience translating business and commercial requirements into governed catalog and architecture models.
Experience producing architecture diagrams, process models, API mappings, data models, and integration specifications.
Experience working with senior business, product, engineering, operations, and Enterprise Architecture stakeholders.

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, Telecommunications, Enterprise Architecture, or a related discipline.

Preferred Qualifications

TM Forum certifications or demonstrated equivalent practical experience.
TOGAF or equivalent Enterprise Architecture certification.
Experience with telecom BSS/OSS transformation programs.
Experience implementing TM Forum Open APIs in production environments.
Experience with Product Catalog, CPQ, Order Management, Service Orchestration, Resource Orchestration, Billing, and Assurance platforms.

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More about this job

Responsibilities

The architect will lead the design, governance, and end-to-end implementation of the Product-Service-Resource (PSR) catalog model across the customer lifecycle. They will serve as a strategic advisor to define future operational modes for quote-to-order, fulfillment, and assurance value streams.

Requirements

Candidates must have 12+ years of experience in enterprise or telecom architecture with deep expertise in TM Forum standards and BSS/OSS systems. A bachelor's degree in a relevant technical field is required, along with strong skills in data modeling, API integration, and cross-functional leadership.

Skills

PSR Catalog Architecture
TM Forum ODA
eTOM
BSS/OSS Architecture
Enterprise Architecture
Product Catalog Modeling
API Architecture
Order Orchestration
Service Decomposition
Resource Decomposition
Catalog Governance
CPQ
Data Modeling
Telecom Architecture
Integration Architecture
Business Process Modeling

Visa sponsorship

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Keywords

PSR Catalog
TM Forum
eTOM
ODA
BSS/OSS
Enterprise Architecture
CPQ
Order Management
Service Qualification
API-led Integration
BPMN
Data Modeling
TOGAF
Telecom
Governance
Value Stream Framework
Customer Lifecycle
Quote-to-Order
Order-to-Fulfillment
Configuration Item
Install Base
Billing
Assurance
Product Modeling
Service Modeling
Resource Modeling
Digital Service Provider
System Integration
Process Mapping
Architecture Governance

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