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Added 7 mins ago
J
Director, Product Marketing
Jobgether
Canada
- Full-time
Architect clear and commercially compelling solution structures across portfolios, bundles, and use cases, ensuring offerings are easy for customers and sales teams to understand and…
Added 1 hour ago
PC
Deals Real Assets, Data Engineering & Digital Solutions, Senior Associate
PwC Canada
Vancouver, BC
- Full-time
As a Deals, Real Assets Senior Associate – Data Engineering & Digital Solutions, unlock your potential and embrace the chance to drive meaningful outcomes that'll elevate your career. Your…
Added 1 hour ago
TI
Senior Solutions Architect
Thri5 Inc.
Remote, Canada
- Full-time
- Remote
As a Senior Solutions Architect at Thri5, you'll be the primary technical partner for prospective and existing customers. You'll work closely with our founders and leadership team, sales,…
Added 4 hours ago
T
Senior Backend Software Developer
Transactix
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are hiring a Senior Backend Software Developer. You will design, develop, and maintain scalable, high-performance backend systems for blockchain trading bots, working with MongoDB,…
Added 6 hours ago
NB
Senior Specialist Hybrid Telecom Platforms
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Specialist – Hybrid Telecom Platforms in the Infrastructure and Operations team at National Bank means acting as an expert in connectivity and cloud environments. This…
Added 6 hours ago
W
AI Solution Architect
Workana
Remote, Canada
- Contract
- Remote
As an AI Solution Architect, you will serve as a senior individual contributor responsible for designing, documenting, and delivering solution-level architecture for initiatives requiring…
Added 6 hours ago
W
AI Solution Architect
Workana
Remote, Canada
- Contract
- Remote
As an AI Solution Architect, you will serve as a senior individual contributor responsible for designing, documenting, and delivering solution-level architecture for initiatives requiring…
Added 6 hours ago
W
AI Solution Architect
Workana
Remote, Canada
- Contract
- Remote
As an AI Solution Architect, you will serve as a senior individual contributor responsible for designing, documenting, and delivering solution-level architecture for initiatives requiring…
Added 6 hours ago
W
AI Solution Architect
Workana
Remote, Canada
- Contract
- Remote
As an AI Solution Architect, you will serve as a senior individual contributor responsible for designing, documenting, and delivering solution-level architecture for initiatives requiring…
Added 6 hours ago
W
AI Solution Architect
Workana
Remote, Canada
- Contract
- Remote
As an AI Solution Architect, you will serve as a senior individual contributor responsible for designing, documenting, and delivering solution-level architecture for initiatives requiring…
Added 13 hours ago
PC
Deals Real Assets, Data Engineering & Digital Solutions, Senior Associate
PwC Canada
Vancouver, BC
- Full-time
As a Deals, Real Assets Senior Associate – Data Engineering & Digital Solutions, unlock your potential and embrace the chance to drive meaningful outcomes that'll elevate your career. Your…
Added 17 hours ago
K
Architect, Machine Learning (Principal Scientist)
Kinaxis
Ottawa, ON
- Full-time
Kinaxis is seeking a Machine Learning Architect to help define and advance our next generation of AI-driven capabilities. As part of the Product R&D organization, you will play a senior…
Added 18 hours ago
PSR Catalog & TM Forum Enterprise Architect
Prodapt
Canada
…order-to-fulfillment, billing, and assurance value streams. The architect will ensure that PSR catalog and orchestration decisions align with the organization's target Business, Data,…
Added 18 hours ago
K
Enterprise Architect, AI Engineering – Security & Compliance
KPMG
Toronto, ON · ON
- Full-time
…platforms for KPMG Canada. The team works across application, data, platform and emerging AI technologies in close collaboration with ITS, Security, Risk, Legal, Global teams and business…
Added 23 hours ago
M
AI Business Solutions
Microsoft
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB
- Full-time
…organizations, and customer stakeholders. The Copilot Cloud Solution Architect serves as both a customer advocate and a transformation leader, helping organizations prepare their data and…
Added 1 day ago
C
Director, Digital Delivery Portfolio (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON
- Full-time
…shape the future of digital media in Canada. Reporting to the Senior Director, Operations and Digital Delivery Portfolio, you will foster dynamic collaboration across Digital Products &…
Added 1 day ago
S
Transversal Finance Lead
Sanofi
Toronto, ON
- Full-time
The incumbent will serve as the architect of a modern, data-to-foresights driven finance function - embedding AI-powered P&L forecasting, leading legal entity governance, and championing…
Added 1 day ago
DC
Senior Water Resources Engineer
Dillon Consulting Limited
Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · Oakville, ON · Toronto, ON · Windsor, ON · North York, ON
- Full-time
Dillon's Water Resources team is seeking a Senior Water Resources Engineer to become an integral part of our multidisciplinary group of professionals. This is your chance to dive into…
Added 1 day ago
R
Lead Full Stack Developer
RBC
Toronto, ON
- Full-time
…collaborate, and influence engineering and business team members and senior management across many projects and departmental…
Added 1 day ago
M
AI Business Solutions
Microsoft
Calgary, AB
- Full-time
…organizations, and customer stakeholders. The Copilot Cloud Solution Architect serves as both a customer advocate and a transformation leader, helping organizations prepare their data and…
Added 1 day ago
BD
Senior Mechanical Engineer Manager
Bulwark Dynamics
Toronto, ON · Greater Toronto Area, Canada
- Full-time
A full-time, hybrid role in the Bay Area for a mid-to-senior Mechanical Engineer specializing in vehicle assembly, load dynamics, fabrication, and actuation. The role begins as soon as…
Added 1 day ago
P
Director of Data
Pebl
Remote, Canada
- $191,452 to $252,000 CAD / year
- Full-time
- Remote
1. Architect the Future (Technical & Hands-On Data Engineering)
Added 1 day ago
LT
Senior Product Cybersecurity Engineer - Platform Security
L3Harris Technologies
Montreal, QC
- Full-time
Minimum of 10 years of experience in cybersecurity serving as a Senior IT/Security Administrator, Security Engineer, or Security Architect within engineering-driven product development…
Added 1 day ago
KI
Co-op/Intern AI Quality, Evaluation & Security
Kinaxis Inc.
Ottawa, ON
- Internship
You will work directly with a senior architect on the machinery and methodology behind how we evaluate, monitor, and investigate agentic AI systems. You will take on a scoped project within…
Added 1 day ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Toronto, ON · Ottawa, ON · Montreal, QC · Quebec, QC · Prince George, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · Calgary, AB
- Full-time
We are seeking a hands-on Salesforce Platform and AI Engineer to design, build, and scale secure, data-driven solutions that advance CCS’s mission. This role combines Salesforce…

Prodapt

PSR Catalog & TM Forum Enterprise Architect

Canada

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Job details

Apply by: Oct 9, 2026
Experience: 12+ years of experience in Enterprise, Solution, BSS/OSS, Telecom, or Digital Service Provider architecture.
Posting language: English
Posted: Oct 2, 2026

Original job description

Overview

Prodapt is the largest and fastest-growing specialized player in the Connectedness industry, recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider across North America, Europe and Latin America. With its singular focus on the domain, Prodapt has built deep expertise in the most transformative technologies that connect our world. Prodapt is a trusted partner for enterprises across all layers of the Connectedness vertical. Prodapt designs, configures, and operates solutions across their digital landscape, network infrastructure, and business operations – and craft experiences that delight their customers. Today, Prodapt’s clients connect 1.1 billion people and 5.4 billion devices, and are among the largest telecom, media, and internet firms in the world. Prodapt works with Google, Amazon, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more. A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts in 30+ countries across North America, Latin America, Europe, Africa, and Asia. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 30,000 people across 80+ locations globally.

We are seeking a PSR Catalog & TM Forum Enterprise Architect to lead the architecture, governance, and end-to-end design of the Product-Service-Resource (PSR) catalog model across the customer lifecycle, from Day -1 Catalog Authoring through Day 0 Buy, Day 1 Get, Day 2 Pay and Support.

The role will serve as a strategic architecture advisor to Enterprise Architecture, defining the Future Mode of Operations (FMO) for quote-to-order, order-to-fulfillment, billing, and assurance value streams. The architect will ensure that PSR catalog and orchestration decisions align with the organization's target Business, Data, Application, and Integration Architecture, while applying TM Forum Open Digital Architecture (ODA), eTOM, and Open API best practices.

The role combines enterprise architecture, telecom BSS/OSS architecture, product catalog modeling, TM Forum standards, API architecture, order orchestration, service/resource decomposition, and catalog governance.

Responsibilities

Design and author the end-to-end Product-Service-Resource (PSR) catalog model spanning the full customer journey, Day -1 through Day 2, across Buy, Get, Pay, and Support.
Serve as CUSTOMER Enterprise Architecture's Future Mode of Operations advisor for the quote-to-order, order-to-fulfillment, and assurance value streams, applying cross-industry eTOM and TM Forum best practice to validate that PSR design decisions align with CUSTOMER's target Business, Data, and Application Architecture, not only the immediate delivery scope.
Validate that Day 0 (Buy) and Day 1 (Get) processes, operations, and data comply with the PSR Governance Best Practices as agreed and accepted by CUSTOMER, to minimize rework to the PSR governance framework itself.
Define and enforce PO, PS, CFS, RFS, and RS layer structures, relationship types, and cardinality rules for each product family, at Day 0 (Buy), before any customer order exists.
Validate structural integrity of the catalog, relationship type, cardinality, decomposition rules, in a governed authoring environment prior to publication.
Map PO/PS commercial and technical characteristics exposed to CPQ for guided selling, pricing, and real-time service qualification at Day 0 (Buy) (TMF645, TMF648, TMF651).
Define Decomposition Rules governing how a signed Product Order becomes Service Orders (CFS, RFS) and Resource Orders (RS) at Day 1 (Get), including enforced build-sequence dependencies (TMF622, TMF641, TMF640, TMF652).
Define commercial characteristics that drive both order decomposition and billing from a single sourced value, for each new product family onboarded under Day 0 (Buy) and Day 1 (Get).
Define the reconciliation gate binding the contracted line item to its discovered Configuration Item at Day 1 (Get), the correlation dependency necessary for Incident, Alarm, and Case correlation to succeed at Day 2.
Apply the established Mandatory versus Optional characteristic classification methodology to all Day 0 (Buy) and Day 1 (Get) catalog characteristics as they are defined, ensuring consistent classification with the Day 2 model already in production.
Cross-reference and validate the Day 0 (Buy) and Day 1 (Get) PSR model additions against their governing TM Forum Open APIs (TMF620, 622, 633, 640, 641, 642, 645, 648, 651, 652) and eTOM Level 2/3 processes across CRM, SM&O, and RM&O.
Extend the existing 39-component runtime artifact inventory to the components introduced by Day 0 (Buy) and Day 1 (Get), tracing each to its governing API, its PSR layer, and the specific record it produces, Quote, Agreement, Customer Order, Service Order, Resource Order, Install Base Item, Configuration Item.
Define the Application Component integration architecture, component-to-component interaction sequence diagrams and communication diagrams, for Day -1 catalog authoring, Day 0 (Buy) customer and offer management, and Day 1 (Get) order-to-resource orchestration, matching the pattern already delivered for Day 2, naming the specific interfaces and the order they fire in.
Produce current-state and future-state process flow diagrams (swimlane, per value stream stage) and the interaction sequence diagrams showing the specific API and data trigger that replaces each manual step, for example Buy moving from manual per-address lookup to real-time TMF645 qualification, Pay moving from manual invoice entry to an automated billing trigger on activation, feeding CUSTOMER Enterprise Architecture's CMO→FMO Capabilities documentation.
Extend the model's existing position within TM Forum's Open Digital Architecture Value Stream Framework (Business Architecture layer) and eTOM (Process Architecture layer) to cover the Day 0 (Buy) and Day 1 (Get) additions.
Produce onboarding materials for CUSTOMER product owners entering Day 0 (Buy) and Day 1 (Get) catalog work, extending the existing Primer and Governance Guide rather than duplicating them.
Reconcile product-owner input, commercial scope, pricing, packaging, and resource-owner input, platform and infrastructure capability, into a single PSR blueprint for each new product family onboarded under Day 0 (Buy) and Day 1 (Get), passing the same relationship-type, cardinality, and decomposition-rule validation applied to every other structural component.

Requirements

Primary Skills

PSR Catalog Architecture
TM Forum ODA and Open APIs
eTOM Process Architecture
Telecom Enterprise Architecture
Product, Service and Resource Catalog Management
BSS/OSS Architecture
Quote-to-Order and Order-to-Fulfillment Architecture
Product/Service/Resource Decomposition
CPQ and Product/Offer Management
Service Qualification
Order Management and Orchestration
API-led Integration Architecture
Business, Data and Application Architecture
Future Mode of Operations / CMO-to-FMO Transformation
Catalog Governance and Data Modeling

TM Forum Expertise

Strong working knowledge of relevant TM Forum Open APIs, including:

TMF620, TMF622, TMF633, TMF640, TMF641, TMF642, TMF645, TMF648, TMF651 and TMF652.

Experience mapping TM Forum APIs to business capabilities, application components, processes, data objects, and end-to-end customer journeys.

Secondary Skills

BPMN / Business Process Modeling
eTOM Level 2/3 process mapping
TM Forum ODA Value Stream Framework
Application Component Modeling
API and Event-driven Architecture
Sequence and Communication Diagrams
Product/Service/Resource Data Modeling
Relationship and Cardinality Modeling
Commercial Product and Pricing Modeling
Mandatory/Optional Characteristic Modeling
Order Decomposition and Dependency Management
Configuration Item and Install Base Modeling
Incident, Alarm and Case Correlation
CRM, SM&O and RM&O Architecture
Billing and Charging Integration
Data Lineage and Traceability
Architecture Governance
Product Owner Enablement
Stakeholder and Cross-functional Leadership

Experience

12+ years of experience in Enterprise, Solution, BSS/OSS, Telecom, or Digital Service Provider architecture.
Strong experience in TM Forum standards, eTOM, ODA, product/service catalog, and telecom operating models.
Demonstrated experience designing end-to-end product-to-service-to-resource architectures.
Experience working across CRM, CPQ, Order Management, Service Management, Resource Management, Billing, and Assurance domains.
Experience translating business and commercial requirements into governed catalog and architecture models.
Experience producing architecture diagrams, process models, API mappings, data models, and integration specifications.
Experience working with senior business, product, engineering, operations, and Enterprise Architecture stakeholders.

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, Telecommunications, Enterprise Architecture, or a related discipline.

Preferred Qualifications

TM Forum certifications or demonstrated equivalent practical experience.
TOGAF or equivalent Enterprise Architecture certification.
Experience with telecom BSS/OSS transformation programs.
Experience implementing TM Forum Open APIs in production environments.
Experience with Product Catalog, CPQ, Order Management, Service Orchestration, Resource Orchestration, Billing, and Assurance platforms.

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More about this job

Responsibilities

The architect will lead the design, governance, and end-to-end implementation of the Product-Service-Resource (PSR) catalog model across the customer lifecycle. They will serve as a strategic advisor to define future operational modes for quote-to-order, fulfillment, and assurance value streams.

Requirements

Candidates must have 12+ years of experience in enterprise or telecom architecture with deep expertise in TM Forum standards and BSS/OSS systems. A bachelor's degree in a relevant technical field is required, along with strong skills in data modeling, API integration, and cross-functional leadership.

Skills

PSR Catalog Architecture
TM Forum ODA
eTOM
BSS/OSS Architecture
Enterprise Architecture
Product Catalog Modeling
API Architecture
Order Orchestration
Service Decomposition
Resource Decomposition
Catalog Governance
CPQ
Data Modeling
Telecom Architecture
Integration Architecture
Business Process Modeling

Visa sponsorship

Not detected in the job text

Keywords

PSR Catalog
TM Forum
eTOM
ODA
BSS/OSS
Enterprise Architecture
CPQ
Order Management
Service Qualification
API-led Integration
BPMN
Data Modeling
TOGAF
Telecom
Governance
Value Stream Framework
Customer Lifecycle
Quote-to-Order
Order-to-Fulfillment
Configuration Item
Install Base
Billing
Assurance
Product Modeling
Service Modeling
Resource Modeling
Digital Service Provider
System Integration
Process Mapping
Architecture Governance

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