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Added 1 hour ago
NB
Senior Specialist Hybrid Telecom Platforms
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Specialist – Hybrid Telecom Platforms in the Infrastructure and Operations team at National Bank means acting as an expert in connectivity and cloud environments. This…
Added 1 hour ago
W
AI Solution Architect
Workana
Remote, Canada
- Contract
- Remote
Our client is a leading Canadian financial institution seeking a senior AI Solution Architect to join its Solutions Architecture team. The organization is expanding its digital…
Added 1 hour ago
W
AI Solution Architect
Workana
Remote, Canada
- Contract
- Remote
Our client is a leading Canadian financial institution seeking a senior AI Solution Architect to join its Solutions Architecture team. The organization is expanding its digital…
Added 1 hour ago
W
AI Solution Architect
Workana
Remote, Canada
- Contract
- Remote
Our client is a leading Canadian financial institution seeking a senior AI Solution Architect to join its Solutions Architecture team. The organization is expanding its digital…
Added 1 hour ago
W
AI Solution Architect
Workana
Remote, Canada
- Contract
- Remote
Our client is a leading Canadian financial institution seeking a senior AI Solution Architect to join its Solutions Architecture team. The organization is expanding its digital…
Added 1 hour ago
W
AI Solution Architect
Workana
Remote, Canada
- Contract
- Remote
Our client is a leading Canadian financial institution seeking a senior AI Solution Architect to join its Solutions Architecture team. The organization is expanding its digital…
Added 13 hours ago
PSR Catalog & TM Forum Enterprise Architect
Prodapt
Canada
…configures, and operates solutions across their digital landscape, network infrastructure, and business operations – and craft experiences that delight their customers. Today, Prodapt’s…
Added 13 hours ago
K
Enterprise Architect, AI Engineering – Security & Compliance
KPMG
Toronto, ON · ON
- Full-time
As the Enterprise Architect for AI Engineering, you will provide architectural leadership across our technology portfolio, with particular emphasis on security, compliance, risk management…
Added 18 hours ago
M
AI Business Solutions
Microsoft
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB
- Full-time
We are seeking an experienced Copilot Cloud Solution Architect to serve as a trusted advisor and technical leader for Microsoft's strategic Retail & Consumer Goods customers.
Added 1 day ago
NS
IT Technical Specialist
Netdigix Systems Inc
Burnaby, BC
- Full-time
…Larger or more complex projects will be directed and reviewed by senior team members; this position is not expected to independently architect complex solutions or act as the primary…
Added 1 day ago
M
AI Business Solutions
Microsoft
Calgary, AB
- Full-time
We are seeking an experienced Copilot Cloud Solution Architect to serve as a trusted advisor and technical leader for Microsoft's strategic Retail & Consumer Goods customers.
Added 1 day ago
LT
Senior Product Cybersecurity Engineer - Platform Security
L3Harris Technologies
Montreal, QC
- Full-time
Minimum of 10 years of experience in cybersecurity serving as a Senior IT/Security Administrator, Security Engineer, or Security Architect within engineering-driven product development…
Added 1 day ago
M
Senior Cloud Infrastructure Engineer
Mecka
Remote, Canada
- $165,000 to $200,000 CAD / year
- Full-time
- Remote
…AWS infrastructure this team builds and runs. We're hiring a Senior Cloud Infrastructure Engineer to help design, scale, and harden Mecka's AWS environment, with a focus on the networking…
Added 1 day ago
OS
Senior Security Architect
Ontario Securities Commission
Toronto, ON
- Full-time
The Ontario Securities Commission (OSC) is seeking a strategic and experienced Senior Security Architect to lead the evolution of our enterprise security architecture and cybersecurity…
Added 1 day ago
C
Technology Solutions Architect
Compucom
Toronto, ON
- Full-time
The Solution Architect is a senior, customer-facing technical leader responsible for designing enterprise IT solutions and producing architecture deliverables. The role combines pre-sales…
Added 1 day ago
Creative Director (Writer) Passport Brand Design
VML Canada (English)
Montreal, QC
…Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by…
Added 2 days ago
OS
Senior Security Architect
Ontario Securities Commission
Toronto, ON
- Full-time
The Ontario Securities Commission (OSC) is seeking a strategic and experienced Senior Security Architect to lead the evolution of our enterprise security architecture and cybersecurity…
Added 2 days ago
AI
Intern, Architecture
Architecture49 Inc.
Ottawa, ON
- Full-time
Assist the architects and senior team members in project design
Added 2 days ago
AS
Sr. IT Support Engineer
Atellos Solutions
Engineer, BC
- Full-time
As a Senior Network Operations Center Engineer, you will play a pivotal role in leading the design and maintenance of our intricate system environment, catering to both internal operations…
Added 2 days ago
RC
Senior Network Security Engineer (CCNP Security Needed)
RSM Canada
Toronto, ON
- Full-time
We are seeking a highly skilled Senior Network Security Engineer with a current Cisco Certified Network Professional – Security (CCNP Security) certification to join our team. As a Cisco…
Added 2 days ago
MS
Senior DevOps Engineer
Motorola Solutions
Vancouver, BC
- Full-time
…designs, develops, and manufactures advanced AI, video analytics, network video management software and hardware, surveillance cameras, and access control solutions that help change the way…
Added 2 days ago
RU
Senior Network Security Engineer (CCNP Security Needed)
RSM US LLP
Toronto, ON
- Full-time
We are seeking a highly skilled Senior Network Security Engineer with a current Cisco Certified Network Professional – Security (CCNP Security) certification to join our team. As a Cisco…
Added 2 days ago
AS
Senior Systems & Cloud Engineer
Alquemy Search & Consulting
Saskatoon, SK
- Contract
…direct technical execution. You will work side-by-side with our Senior Network Engineer to build, secure, and operate the compute, storage, identity, and data layers of our…
Added 2 days ago
TS
Installation Specialist / Spécialiste de l'installation
TD SYNNEX North America
ON · Ontario, Canada
- Full-time
…technology to drive meaningful business outcomes. As a Solutions Architect I, you will play a critical role in designing, recommending, and supporting technology solutions that address…
Added 2 days ago
K
Senior Consultant, Enterprise Performance Management - Anaplan, OneStream and Oracle
KPMG
ON · Toronto, Ontario
- Full-time
Plan, architect, design, configure and test models and integrations.

Prodapt

PSR Catalog & TM Forum Enterprise Architect

Canada

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Job details

Apply by: Oct 9, 2026
Experience: 12+ years of experience in Enterprise, Solution, BSS/OSS, Telecom, or Digital Service Provider architecture.
Posting language: English
Posted: Oct 2, 2026

Original job description

Overview

Prodapt is the largest and fastest-growing specialized player in the Connectedness industry, recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider across North America, Europe and Latin America. With its singular focus on the domain, Prodapt has built deep expertise in the most transformative technologies that connect our world. Prodapt is a trusted partner for enterprises across all layers of the Connectedness vertical. Prodapt designs, configures, and operates solutions across their digital landscape, network infrastructure, and business operations – and craft experiences that delight their customers. Today, Prodapt’s clients connect 1.1 billion people and 5.4 billion devices, and are among the largest telecom, media, and internet firms in the world. Prodapt works with Google, Amazon, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more. A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts in 30+ countries across North America, Latin America, Europe, Africa, and Asia. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 30,000 people across 80+ locations globally.

We are seeking a PSR Catalog & TM Forum Enterprise Architect to lead the architecture, governance, and end-to-end design of the Product-Service-Resource (PSR) catalog model across the customer lifecycle, from Day -1 Catalog Authoring through Day 0 Buy, Day 1 Get, Day 2 Pay and Support.

The role will serve as a strategic architecture advisor to Enterprise Architecture, defining the Future Mode of Operations (FMO) for quote-to-order, order-to-fulfillment, billing, and assurance value streams. The architect will ensure that PSR catalog and orchestration decisions align with the organization's target Business, Data, Application, and Integration Architecture, while applying TM Forum Open Digital Architecture (ODA), eTOM, and Open API best practices.

The role combines enterprise architecture, telecom BSS/OSS architecture, product catalog modeling, TM Forum standards, API architecture, order orchestration, service/resource decomposition, and catalog governance.

Responsibilities

Design and author the end-to-end Product-Service-Resource (PSR) catalog model spanning the full customer journey, Day -1 through Day 2, across Buy, Get, Pay, and Support.
Serve as CUSTOMER Enterprise Architecture's Future Mode of Operations advisor for the quote-to-order, order-to-fulfillment, and assurance value streams, applying cross-industry eTOM and TM Forum best practice to validate that PSR design decisions align with CUSTOMER's target Business, Data, and Application Architecture, not only the immediate delivery scope.
Validate that Day 0 (Buy) and Day 1 (Get) processes, operations, and data comply with the PSR Governance Best Practices as agreed and accepted by CUSTOMER, to minimize rework to the PSR governance framework itself.
Define and enforce PO, PS, CFS, RFS, and RS layer structures, relationship types, and cardinality rules for each product family, at Day 0 (Buy), before any customer order exists.
Validate structural integrity of the catalog, relationship type, cardinality, decomposition rules, in a governed authoring environment prior to publication.
Map PO/PS commercial and technical characteristics exposed to CPQ for guided selling, pricing, and real-time service qualification at Day 0 (Buy) (TMF645, TMF648, TMF651).
Define Decomposition Rules governing how a signed Product Order becomes Service Orders (CFS, RFS) and Resource Orders (RS) at Day 1 (Get), including enforced build-sequence dependencies (TMF622, TMF641, TMF640, TMF652).
Define commercial characteristics that drive both order decomposition and billing from a single sourced value, for each new product family onboarded under Day 0 (Buy) and Day 1 (Get).
Define the reconciliation gate binding the contracted line item to its discovered Configuration Item at Day 1 (Get), the correlation dependency necessary for Incident, Alarm, and Case correlation to succeed at Day 2.
Apply the established Mandatory versus Optional characteristic classification methodology to all Day 0 (Buy) and Day 1 (Get) catalog characteristics as they are defined, ensuring consistent classification with the Day 2 model already in production.
Cross-reference and validate the Day 0 (Buy) and Day 1 (Get) PSR model additions against their governing TM Forum Open APIs (TMF620, 622, 633, 640, 641, 642, 645, 648, 651, 652) and eTOM Level 2/3 processes across CRM, SM&O, and RM&O.
Extend the existing 39-component runtime artifact inventory to the components introduced by Day 0 (Buy) and Day 1 (Get), tracing each to its governing API, its PSR layer, and the specific record it produces, Quote, Agreement, Customer Order, Service Order, Resource Order, Install Base Item, Configuration Item.
Define the Application Component integration architecture, component-to-component interaction sequence diagrams and communication diagrams, for Day -1 catalog authoring, Day 0 (Buy) customer and offer management, and Day 1 (Get) order-to-resource orchestration, matching the pattern already delivered for Day 2, naming the specific interfaces and the order they fire in.
Produce current-state and future-state process flow diagrams (swimlane, per value stream stage) and the interaction sequence diagrams showing the specific API and data trigger that replaces each manual step, for example Buy moving from manual per-address lookup to real-time TMF645 qualification, Pay moving from manual invoice entry to an automated billing trigger on activation, feeding CUSTOMER Enterprise Architecture's CMO→FMO Capabilities documentation.
Extend the model's existing position within TM Forum's Open Digital Architecture Value Stream Framework (Business Architecture layer) and eTOM (Process Architecture layer) to cover the Day 0 (Buy) and Day 1 (Get) additions.
Produce onboarding materials for CUSTOMER product owners entering Day 0 (Buy) and Day 1 (Get) catalog work, extending the existing Primer and Governance Guide rather than duplicating them.
Reconcile product-owner input, commercial scope, pricing, packaging, and resource-owner input, platform and infrastructure capability, into a single PSR blueprint for each new product family onboarded under Day 0 (Buy) and Day 1 (Get), passing the same relationship-type, cardinality, and decomposition-rule validation applied to every other structural component.

Requirements

Primary Skills

PSR Catalog Architecture
TM Forum ODA and Open APIs
eTOM Process Architecture
Telecom Enterprise Architecture
Product, Service and Resource Catalog Management
BSS/OSS Architecture
Quote-to-Order and Order-to-Fulfillment Architecture
Product/Service/Resource Decomposition
CPQ and Product/Offer Management
Service Qualification
Order Management and Orchestration
API-led Integration Architecture
Business, Data and Application Architecture
Future Mode of Operations / CMO-to-FMO Transformation
Catalog Governance and Data Modeling

TM Forum Expertise

Strong working knowledge of relevant TM Forum Open APIs, including:

TMF620, TMF622, TMF633, TMF640, TMF641, TMF642, TMF645, TMF648, TMF651 and TMF652.

Experience mapping TM Forum APIs to business capabilities, application components, processes, data objects, and end-to-end customer journeys.

Secondary Skills

BPMN / Business Process Modeling
eTOM Level 2/3 process mapping
TM Forum ODA Value Stream Framework
Application Component Modeling
API and Event-driven Architecture
Sequence and Communication Diagrams
Product/Service/Resource Data Modeling
Relationship and Cardinality Modeling
Commercial Product and Pricing Modeling
Mandatory/Optional Characteristic Modeling
Order Decomposition and Dependency Management
Configuration Item and Install Base Modeling
Incident, Alarm and Case Correlation
CRM, SM&O and RM&O Architecture
Billing and Charging Integration
Data Lineage and Traceability
Architecture Governance
Product Owner Enablement
Stakeholder and Cross-functional Leadership

Experience

12+ years of experience in Enterprise, Solution, BSS/OSS, Telecom, or Digital Service Provider architecture.
Strong experience in TM Forum standards, eTOM, ODA, product/service catalog, and telecom operating models.
Demonstrated experience designing end-to-end product-to-service-to-resource architectures.
Experience working across CRM, CPQ, Order Management, Service Management, Resource Management, Billing, and Assurance domains.
Experience translating business and commercial requirements into governed catalog and architecture models.
Experience producing architecture diagrams, process models, API mappings, data models, and integration specifications.
Experience working with senior business, product, engineering, operations, and Enterprise Architecture stakeholders.

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, Telecommunications, Enterprise Architecture, or a related discipline.

Preferred Qualifications

TM Forum certifications or demonstrated equivalent practical experience.
TOGAF or equivalent Enterprise Architecture certification.
Experience with telecom BSS/OSS transformation programs.
Experience implementing TM Forum Open APIs in production environments.
Experience with Product Catalog, CPQ, Order Management, Service Orchestration, Resource Orchestration, Billing, and Assurance platforms.

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More about this job

Responsibilities

The architect will lead the design, governance, and end-to-end implementation of the Product-Service-Resource (PSR) catalog model across the customer lifecycle. They will serve as a strategic advisor to define future operational modes for quote-to-order, fulfillment, and assurance value streams.

Requirements

Candidates must have 12+ years of experience in enterprise or telecom architecture with deep expertise in TM Forum standards and BSS/OSS systems. A bachelor's degree in a relevant technical field is required, along with strong skills in data modeling, API integration, and cross-functional leadership.

Skills

PSR Catalog Architecture
TM Forum ODA
eTOM
BSS/OSS Architecture
Enterprise Architecture
Product Catalog Modeling
API Architecture
Order Orchestration
Service Decomposition
Resource Decomposition
Catalog Governance
CPQ
Data Modeling
Telecom Architecture
Integration Architecture
Business Process Modeling

Visa sponsorship

Not detected in the job text

Keywords

PSR Catalog
TM Forum
eTOM
ODA
BSS/OSS
Enterprise Architecture
CPQ
Order Management
Service Qualification
API-led Integration
BPMN
Data Modeling
TOGAF
Telecom
Governance
Value Stream Framework
Customer Lifecycle
Quote-to-Order
Order-to-Fulfillment
Configuration Item
Install Base
Billing
Assurance
Product Modeling
Service Modeling
Resource Modeling
Digital Service Provider
System Integration
Process Mapping
Architecture Governance

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