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Compliance Officer

  • Toronto, ON, Canada
  • North York, ON, Canada

$85,000 to $95,000 CAD / year · Full-time

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Job details

Pay
$85,000 to $95,000 CAD / year
Job type
Full-time
Apply by
Experience
Minimum 5 years’ work experience.
Posting language
English
Posted

Original job description

Overview

As we move through a period of exciting transformation and organizational change, Professional Engineers Ontario (PEO) has an immediate opening for a Compliance Officer to join the Regulatory Compliance team.

Under the authority of the Professional Engineers Act, PEO licenses and governs over 91,500 licence and certificate holders and regulates the practice of professional engineering in Ontario. PEO’s mission is to regulate and advance the practice of engineering to protect the public interest. With a talented, multidisciplinary staff of over 100, PEO’s vision is to lead regulation, inspire excellence and thriving communities.

Position Summary

Reporting to the Manager, Professional Development Initiatives, the Compliance Officer will be responsible for administering compliance measures for the Continuing Professional Development (CPD) program. The CPD program is PEO’s professional development requirement for its 90,000 practitioners and is administered by staff of the CPD Program Office within the Regulatory Compliance group.

The incumbent will assist the Manager in administering the program, including monitoring compliance, assessing requests for exemptions and deadline extensions, and enforcement measures. Other duties will include strategizing and planning for continuing phases of the program and responding to questions and feedback from stakeholders and program participants.

Responsibilities

  • Work within a team to perform a detailed review of declarations and materials submitted by program participants to ensure that submissions and required professional development activities are accurate and complete, based on established guidelines and standards.
  • Develop and administer criteria for accepting and authenticating the declarations and materials submitted by program participants.
  • Make determinations regarding requests for extensions or exemptions, suspensions for non-compliance, and referral of files for further review by Manager as required.
  • Prepare PEO reminders and notices of final warning, notices of administrative suspension of the licence and notices of a terminated administrative suspension of the licence, as required to support compliance with the program requirements.
  • Help develop policies, procedures, templates and other documentation to support the operation of the CPD function within PEO and to create awareness externally.
  • Attend and lead meetings for internal operations and projects as well as external collaborations.
  • Create and deliver presentations to stakeholders on program requirements, updates, deadlines, and plan other CPD events.
  • Work collaboratively with department team members to ensure quality control, with the regular review of open (incomplete) cases.
  • Ensure files and metrics on CPD initiatives are up to date.
  • Lead CPD program activities to support participants and assist with the monitoring and analysis of CPD data.
  • Investigate and resolve program participant concerns regarding compliance decisions.
  • Assist with recommendation, collection, monitoring and analysis of practitioner and participant data for the CPD program.
  • Assist with the preparation of materials for internal and external reporting, as required.
  • Assist team in meeting deliverables to achieve program milestones.
  • Provide support to the process of documenting program rules, policies and producing program events.
  • Other assigned duties as required.

Specialized Skills and Knowledge

Knowledge of/willing to learn:

  • The Professional Engineers Act, Ontario and Regulations
  • PEO’s CPD Program Policies and Procedures, systems and reporting tools,
  • International and domestic standards for continuing professional development.
  • Administering compliance measures.
  • Professional development programs and compliance training, especially related to professionally designated/regulated industries.
  • Customer support and engagement.
  • Proficient in Microsoft Office applications, like Word, Visio, SharePoint, Outlook, Excel, PowerPoint and Teams.
  • Proficient in Customer Relationship Management applications, like Aptify or similar, and data visualization applications, like Microsoft Power BI or similar.
  • Proficient in project delivery applications, like Jira, Smartsheet or similar.
  • The Canadian regulatory landscape, including government and private sector firms.
  • Demonstrated understanding of professional regulation and processes.
  • Familiarity with Canadian engineering officials’ groups.
  • Familiarity with National Membership Database (NMDB) and IIDD.
  • Familiarity with Aptify registration database and the Applicants module.

Skills include:

  • Ability to prioritize work and activities to use time effectively to complete multiple tasks and meet operational deadlines.
  • Strong MS Office skills, specifically Word, Excel, Visio and PowerPoint; working knowledge of Power BI and Teams.
  • Clear and effective written and verbal communication; comfortable delivering presentations to audiences of various sizes, both virtually and in person.
  • Attention to detail and accuracy in reviewing the declarations and materials submitted by program participants and maintaining records.
  • Consistency and objectivity of process to ensure the fair and ethical review of all submissions.
  • Analytical problem-solving skills.
  • Proactive and resourceful in seeking solutions.
  • Discretion, tact, and sound judgment in handling confidential information and when engaging with stakeholders.
  • Positive outlook in working within a team and independently.

Education/Qualifications:

  • P.Eng. licence is an asset, but not required.
  • Post-secondary degree in education administration, engineering or public administration, or a related field.
  • Minimum 5 years’ work experience.
  • Prior experience in a regulatory environment is an asset along with a strong understanding of “regulating in the public interest” and administering regulatory communications for practitioners and the public.
  • Prior experience in engineering education or a regulatory compliance environment is an asset, as is certification and/or experience in learning and development with a focus on CPD compliance.
  • A background in investigations and enforcement is desired.
  • French/English bilingual proficiency is desired.
  • A driver’s licence and ability to occasionally travel to offsite meetings, seminars and presentations throughout Ontario

Al is part of how we work and is continuing to evolve across our organization. We use and explore Al tools where appropriate, while recognizing the importance of human expertise, judgment, and accountability.

Anticipated Salary

The expected annual salary for this position is $85,000 - $95,000.

Vacancy Status

This is a vacant role within the organization.

Application Deadline

If interested in this role, please forward your resume and cover letter to peocareers@peo.on.ca by Friday November 13, 2026.

Disclaimer: The selected candidate will be subject to a background check as part of the hiring process.

At PEO, we recognize that our people are our best asset, including employees from diverse backgrounds and perspectives. We know life isn’t linear so there may be gaps or ‘nontraditional’ employment and we welcome applications from everyone. Accommodation is available upon request for candidates in all phases of the selection process.

More about this job

Responsibilities

Administer the Continuing Professional Development compliance program by reviewing participant submissions, assessing extension and exemption requests, managing non-compliance actions, and resolving participant concerns. Maintain program records and metrics, analyze data, develop supporting policies and materials, deliver stakeholder communications and presentations, and help the team meet program milestones.

Requirements

A post-secondary degree in education administration, engineering, public administration, or a related field and at least five years of work experience are required. Strong communication, analytical, organizational, and record-review skills are needed; regulatory or engineering education experience is an asset, and a P.Eng. licence, French-English proficiency, and investigations or enforcement experience are desired.

Skills

  • Regulatory Compliance
  • Continuing Professional Development
  • Compliance Monitoring
  • Policy and Procedure Development
  • Case Review
  • Investigations and Enforcement
  • Data Analysis
  • Recordkeeping
  • Stakeholder Engagement
  • Customer Support
  • Written and Verbal Communication
  • Presentation Delivery
  • Microsoft Office
  • Microsoft Power BI
  • Project Management

Visa sponsorship

Not detected in the job text

Categories

  • Government & Public Sector
  • Legal
  • Education
  • Administrative
  • Data & Analytics

Keywords

  • Professional Engineers Act
  • Continuing Professional Development
  • Regulatory Compliance
  • Compliance Monitoring
  • Compliance Enforcement
  • Professional Regulation
  • Regulatory Communications
  • Exemptions
  • Deadline Extensions
  • Administrative Suspension
  • Investigations
  • Policy Development
  • Procedure Development
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Visio
  • Microsoft SharePoint
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Teams
  • Microsoft Power BI
  • Aptify
  • Jira
  • Smartsheet
  • National Membership Database
  • IIDD
  • Data Analysis
  • Stakeholder Engagement
  • Quality Control

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