Bilingual Account Manager

We're hiring: Bilingual Account Manager - Toronto (Hybrid)

I'm working with my client on an opportunity for a bilingual English/French Account Manager to join its Sales team.

This role is ideal for someone who enjoys building relationships, managing an existing portfolio of customers and protecting revenue through proactive account management. The amin responsibility for this role is identifying opportunities to strengthen and grow existing accounts.

What you'll be responsible for:

• Managing a portfolio of accounts, with ownership of retention and revenue targets.
• Proactively identifying at-risk accounts and taking action before customers decide to leave.
• Handling renewals, pricing discussions, upselling and win-back opportunities.
• Building relationships and having productive conversations, including with unhappy customers.
• Working closely with internal teams to resolve issues and share customer feedback.

What we're looking for:

• 3+ years of experience in Account Management, Customer Success, Inside Sales or B2B subscription sales.
• Fluency in both English and French (spoken and written).
• A strong track record of customer retention, relationship management and revenue growth.
• Someone comfortable on the phone, commercially minded, proactive and accountable.
• Experience in automotive, real estate, online marketplaces or classifieds is an asset.

The important distinction: This isn't a pure hunting role. The focus is on owning customer relationships, protecting existing revenue, identifying risks early and finding ways to grow the accounts you manage.

Location: Toronto – Hybrid

Compensation: Base salary 75K to 80K

Interested, or know someone who could be a good fit? Feel free to apply to the job or reach out directly to me via email - sando.vincent@professionalstaffing.ca

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