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Added 6 mins ago
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Progression3

D365 Advanced Warehouse Management (WMS) - Senior Functional Analyst

Canada

Job type: Full-time
Experience: Minimum 5 years of experience with Microsoft Dynamics 365 Finance & Operations implementations, configuration, or support.
Posting language: English
Posted: Sep 25, 2026

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Original job description

We are seeking a highly motivated Microsoft Dynamics 365 Functional Analyst specializing in Warehousing to play a key role in the evolution and support of our D365 Finance & Operations environment.

In this role, you will partner with business stakeholders to identify, analyze, and transform business requirements into effective D365 F&O solutions. You will perform fit-gap analyses, design functional solutions, configure system functionality, and support the delivery of scalable business processes across customer service, sales operations, logistics, and warehousing.

You will collaborate closely with business users, solution architects, technical teams, and project managers throughout the full project lifecycle, from requirements gathering and solution design through testing, deployment, user training, and ongoing support.

The ideal candidate combines strong functional expertise in Dynamics 365 Finance & Operations with excellent analytical, communication, and problem-solving skills.

Key Responsibilities

Business Analysis & Solution Design

Collaborate with business stakeholders to gather, document, and analyze functional and operational requirements.
Translate business requirements into scalable Microsoft Dynamics 365 Finance & Operations solutions.
Conduct fit-gap analyses and prepare Functional Design Documents (FDDs) for reports, integrations, data conversions, extensions, and workflows.
Identify opportunities to improve business processes and optimize system functionality.
Facilitate workshops and working sessions with stakeholders and project teams.

Dynamics 365 F&O Configuration & Implementation

Configure D365 F&O modules to support business requirements and operational processes.
Participate in all phases of full-cycle D365 F&O implementations, enhancements, and upgrades.
Support development teams by clarifying requirements, validating solutions, and demonstrating configured functionality.
Ensure successful integration between D365 F&O and related business applications.

Testing & User Adoption

Develop and execute system testing strategies, including functional, integration, and user acceptance testing (UAT).
Support testing activities, defect resolution, and validation of business requirements.
Provide end-user training, knowledge transfer, and system documentation.
Gather user feedback and recommend continuous improvements.

Support & Continuous Improvement

Provide functional support and troubleshooting for Microsoft Dynamics 365 Finance & Operations.
Monitor, analyze, and resolve incidents, service requests, and enhancement requests.
Maintain current knowledge of Microsoft Dynamics 365 capabilities, releases, and best practices.
Partner with business users to drive continuous process and system improvements.

Customer Service & Warehousing Configuration

Configure warehouse structures including locations, zones, aisles, work templates, mobile device menus, and cycle counting processes.
Configure inbound and outbound logistics and transportation processes.
Support sales order processing, delivery scheduling, picking, packing, shipping, and credit management.
Maintain customer master data, including accounts, addresses, and credit limits.
Configure pricing structures, discounts, trade agreements, and customer-specific pricing models.

Qualifications

Required

Bachelor's degree in Computer Science, Information Technology, Business Systems, or equivalent professional experience.
Minimum 5 years of experience with Microsoft Dynamics 365 Finance & Operations implementations, configuration, or support.
Hands-on experience with D365 F&O Warehousing, Customer Service, or related supply chain modules.
Strong understanding of business process analysis and requirements gathering methodologies.
Experience creating functional specifications, user stories, test cases, and business process documentation.
Proficiency with Microsoft Office Suite.

Preferred

Microsoft Dynamics 365 certifications.
Experience working within manufacturing, distribution, logistics, or supply chain environments.
Experience participating in full lifecycle ERP implementations.

Skills & Competencies

Strong analytical and problem-solving abilities.
Excellent business process analysis and documentation skills.
Ability to influence stakeholders and drive organizational change.
Strong prioritization and time-management skills in fast-paced environments.
Collaborative team player with the ability to work cross-functionally.
Sound judgment and professionalism when handling sensitive business matters.
Excellent verbal and written communication skills.
Ability to navigate complex business and technical situations.

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More about this job

Responsibilities

Analyze business requirements and design, configure, and support scalable Microsoft Dynamics 365 Finance & Operations solutions, with a focus on warehousing, customer service, and supply chain processes. Participate throughout the implementation lifecycle, including testing, deployment, user training, troubleshooting, and continuous improvement.

Requirements

Requires a bachelor's degree in a relevant field or equivalent professional experience, at least five years of Microsoft Dynamics 365 Finance & Operations experience, and hands-on experience with warehousing, customer service, or related supply chain modules. Candidates should have strong business analysis, documentation, testing, communication, and problem-solving skills; Microsoft Dynamics 365 certifications and full-lifecycle ERP implementation experience are preferred.

Skills

Advanced Warehouse Management
Warehouse Configuration
Business Process Analysis
Requirements Gathering
Fit-Gap Analysis
Functional Design Documents
System Configuration
ERP Implementation
Integration Testing
User Acceptance Testing
Defect Resolution
End-User Training
Customer Service
Supply Chain Management
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

D365 F&O
Advanced Warehouse Management
Warehouse Management System
Customer Service
Supply Chain
Logistics
Manufacturing
Distribution
Fit-Gap Analysis
Functional Design Documents
Requirements Gathering
Business Process Analysis
ERP Implementation
System Configuration
Integrations
Data Conversions
Workflows
Functional Testing
Integration Testing
User Acceptance Testing
Defect Resolution
User Training
Warehouse Structures
Mobile Device Menus
Cycle Counting
Transportation Processes
Sales Order Processing
Credit Management
Trade Agreements

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