Remote jobs in Canada

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Added 1 min ago
AS
Business Development Executive Role
Advanced Secure Technologies
Remote, Canada
- $55,000 to $60,000 CAD / year
- Full-time
- Remote
· Learn from internal experts and external coaches
Added 2 hours ago
Z
Solutions Manager
Zip
Remote, Canada
- Full-time
- Remote
…$500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and…
Added 17 hours ago
D
Director, Product Management, Sandbox
Docker
Remote, Canada
- Full-time
- Remote
…million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications…
Added 19 hours ago
LT
Online Aramaic language teacher needed -ID 997384
Language Trainers
Remote, Canada
- $20 USD / hour
- Contract
- Remote
…self-funded who need to learn a language at their office or their home for work, family or travel reasons. Founded in 2004, the company’s motto is Any Language, Anytime,…
Added 21 hours ago
H
Senior Mobile Full Stack Engineer - [EACF260827]
Hatch
Remote, Canada
- $130,000 to $160,000 CAD / year
- Full-time
- Remote
…Games and Krafton. We’ve lasted 15 years by delivering great work and treating people…
Added 22 hours ago
C
Senior Software Engineer (.NET Ecosystem)
ClickHouse
Remote, Canada
- Full-time
- Remote
…assistants find when they search for how to use ClickHouse from .NET (SEO and GEO). Answer questions where the community asks…
Added 1 day ago
WT
Agent, Client Experience - Toronto, ON - Hybrid (Fixed Term Contract)
Wealthsimple Technologies
Remote, Canada
- $25 to $26.5 CAD / hour
- Full-time
- Remote
You must reside in the Toronto/GTA area and have the legal right to work in Canada
Added 1 day ago
C
AI Process Forward Deployed Engineer
Camunda
Remote, Canada
- Full-time
- Remote
Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexib
Added 1 day ago
O
Business Development Representative (Americas)
Oyster
Remote, Canada
- Full-time
- Remote
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new…
Added 1 day ago
PE
Front Line Client Experience Representative | February 2027 Start Date (CANADA)
Project Expedition
Remote, Canada
- $45,000 to $50,000 CAD / year
- Full-time
- Remote
…Canada and will be allocated a set amount of time permitted to work remotely from other…
Added 1 day ago
H
Gestionnaire de l'ingénierie, Grand livre auxiliaire// Engineering Manager, Subledger
Hopper
Remote, Canada
- $200,000 to $250,000 CAD / year
- Full-time
- Remote
Added 1 day ago
H
Engineering Manager, Subledger
Hopper
Remote, Canada
- $200,000 to $250,000 CAD / year
- Full-time
- Remote
Access to co-working space on demand through FlexDesk AND Work-from-home stipend
Added 1 day ago
D
Senior Manager, Training
Docker
Remote, Canada
- Full-time
- Remote
…million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications…
Added 2 days ago
SD
Ramp-Up Account Manager
Snap Dental Labs
Remote, Canada
- $3,000 to $4,500 USD / year
- Full-time
- Remote
…dental care solutions. As part of Snap Dental Labs, you will work in a collaborative environment dedicated to innovation and excellence in dental laboratory services. If you are motivated…
Added 2 days ago
T
Data Scientist II, Marketing
Thumbtack
Remote, Canada
- Full-time
- Remote
Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the…
Added 2 days ago
MM
IT Support Engineer
Monarch Money
Remote, Canada
- Full-time
- Remote
As a fully remote company (even before COVID!), we welcome applicants from almost anywhere. Our team collaborates synchronously mostly from 9 AM – 2 PM PT and embraces asynchronous work to…
Added 2 days ago
T
Director, Sales Operations
Thumbtack
Remote, Canada
- Full-time
- Remote
Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the…
Added 2 days ago
CE
Spécialiste des solutions anti-usure / Wear Solutions Specialist
Castolin Eutectic
Remote, Canada
- Full-time
- Remote
Added 2 days ago
1
Senior Field Performance Partner, AI
1Password
Remote, Canada
- Full-time
- Remote
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already…
Added 2 days ago
SR
Customer Experience Associate - Remote Work - Flexible Schedule
Spade Recruiting
Remote, Canada
- Full-time
- Remote
Remote work-from-home flexibility, subject to location eligibility
Added 2 days ago
T
Senior Financial Analyst, Business Finance
Thumbtack
Remote, Canada
- Full-time
- Remote
Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the…
Added 2 days ago
W
Software Engineer, Backend
WorkWhile
Remote, Canada
- Full-time
- Remote
WorkWhile is revolutionizing frontline work by creating a more flexible and efficient labor market. Powered by AI, the WorkWhile platform helps businesses quickly access high-quality…
Added 2 days ago
II
Implementation Engineer - Contract
Intermedia Intelligent Communications
Remote, Canada
- $40 to $50 CAD / hour
- Temporary
- Remote
Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with…
Added 2 days ago
E
Operations Coordinator
Engaged
Remote, Canada
- $52,000 to $64,000 CAD / year
- Full-time
- Remote
This is a work-from-home position, with regular opportunities for our team to connect in person in Victoria, British Columbia.
Added 2 days ago
F
Account Manager, British Columbia/Alberta
Financeit
Remote, Canada
- $68,000 to $72,000 CAD / year
- Full-time
- Remote
…the owners, finance managers and sales agents. This role will work on the Home Improvement portfolio and support conversations around demo-ing or training for our consumer financing…

Project Expedition

Front Line Client Experience Representative | February 2027 Start Date (CANADA)

Remote, Canada

Remote

$45,000 to $50,000 CAD / year · Full-time

Apply on jobs.ashbyhq.com About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $50,000 CAD / year
Job type: Full-time
Workplace: Remote
Work location: Employees must be based in one province or territory within Canada and will be allocated a set amount of time permitted to work remotely from other destinations.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 12, 2026

Original job description

Front Line Client Experience Specialist (Canada)

Project Expedition is looking for service-minded, resourceful individuals to join our Front Line Client Experience team and help us continue delivering the exceptional customer service we're known for.

At Project Expedition, we connect travelers with incredible tours and activities around the world. We believe exceptional customer service is what sets us apart, and we're looking for someone who genuinely enjoys helping people, takes ownership of challenges, and goes the extra mile to create positive customer experiences.

Travel can be exciting, but it can also be unpredictable. From last-minute booking changes to unexpected issues, our clients rely on us for timely, thoughtful, and reliable support. We're looking for someone who can navigate these situations with empathy, sound judgment, and a commitment to finding the right solution.

As we continue to embrace AI and automation to streamline routine tasks, our team can dedicate more attention to the interactions that require human care and problem-solving. Our goal is simple: use technology to work smarter while continuing to deliver the personalized service our clients expect.

What You'll Do

Provide exceptional customer service through live chat, phone, and email.
Assist clients, travel advisors, and travelers with questions about tours, destinations, bookings, modifications, and travel-related requests.
Take ownership of customer inquiries by investigating issues, identifying solutions, and following through to resolution.
Handle time-sensitive or challenging situations with empathy, professionalism, and sound judgment, escalating when appropriate.
Develop a strong understanding of our products, booking processes, and internal systems to provide accurate and confident support.
Manage multiple conversations and support requests while maintaining responsiveness, accuracy, and attention to detail.
Use AI-powered tools and internal resources to improve efficiency while maintaining a thoughtful, personalized customer experience.
Collaborate with teammates and other departments to resolve issues and proactively identify opportunities to improve our service.

What We're Looking For

We're looking for someone who takes pride in delivering excellent service and understands that a great customer experience goes beyond simply answering questions.

The ideal candidate:

Is genuinely customer-focused. You enjoy helping people, listen carefully, and make customers feel heard, valued, and supported.
Takes ownership and follows through. You proactively investigate issues, seek solutions, and know when to involve others to ensure the best outcome for the customer.
Is resourceful and solution-oriented. You enjoy researching, thinking critically, and finding answers, even when the solution isn't immediately clear.
Communicates with warmth and professionalism. You can navigate difficult conversations with patience, empathy, and clarity.
Thrives in a fast-paced environment. You can prioritize competing requests, stay organized, and maintain a high standard of accuracy and service.
Is adaptable and eager to learn. You're comfortable embracing new technology, including AI tools, and adjusting to evolving processes.
Works well independently and collaboratively. You take responsibility for your work while contributing to a supportive remote team.
Has excellent written and spoken English communication skills.

Previous experience in customer service, hospitality, travel, or a similar customer-facing role is a plus.

Role Details & Schedule

This is a full-time, 100% remote position working 40 hours per week, with a one-hour meal break each day. We are currently hiring for the following schedules (all times are listed in Eastern Time, but you do not have to live/work in this time zone):

Sunday–Thursday

8:00 AM–5:00 PM ET
11:00 AM–8:00 PM ET
5:00 PM–2:00 AM ET (overnight)

Tuesday–Saturday

8:00 AM–5:00 PM ET
11:00 AM–8:00 PM ET
5:00 PM–2:00 AM ET (overnight)

Candidates must be available to work at least one of the schedules listed above.

Benefits

Annual company bonus of up to $4,000 CAD, based on company targets and deferred eligibility.
15 days of leave, increasing to 20 days after two years.
Annual work-from-home budget of $700 CAD.
Annual training budget of $350 CAD.
Annual Project Expedition tour credits of $1000 CAD.
Employee discounts on thousands of tours and activities.

Additional Information

This remote position is only open to candidates based in Canada.

While fully remote, this position is not suitable for digital nomads. Employees must be based in one province or territory within Canada and will be allocated a set amount of time permitted to work remotely from other destinations.

Apply on jobs.ashbyhq.com About employer

More about this job

Responsibilities

Provide exceptional customer support via live chat, phone, and email while managing inquiries regarding tours and travel bookings. Proactively investigate issues and collaborate with team members to ensure timely and accurate resolutions.

Requirements

Candidates must possess excellent written and spoken English communication skills and a customer-focused mindset. The role requires the ability to work independently in a fast-paced, remote environment while utilizing AI tools and internal resources.

Skills

Customer service
Communication
Problem-solving
Empathy
Time management
Critical thinking
Adaptability
Technical proficiency
Collaboration
Attention to detail
Conflict resolution
Resourcefulness

Benefits

Annual company bonus
Paid leave
Work-from-home budget
Training budget
Tour credits
Employee discounts

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Remote Work
Travel Industry
AI Tools
Automation
Live Chat
Customer Support
Hospitality
Problem Solving
Client Relations
Booking Management
Communication Skills
Time Management
Collaboration
Technical Adaptability

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Work requirements

Remote jobs in Canada