Jobs in Canada

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Added 8 mins ago
PE
Front Line Client Experience Representative | February 2027 Start Date (CANADA)
Project Expedition
Remote, Canada
- $45,000 to $50,000 CAD / year
- Full-time
- Remote
Front Line Client Experience Specialist (Canada)
Added 23 mins ago
FG
Application Technical Specialist
Flynn Group of Companies
Mississauga, ON
- $65,000 to $70,000 CAD / year
- Full-time
Flynn Group of Companies, North America’s leading building envelope contractor, is looking for an Enterprise Application Technical Specialist to work from our Mississauga location.
Added 38 mins ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
- Part-time
Added 1 hour ago
R
Data Steward (BD25AF1)
Referment
Montreal, QC
- Full-time
This could suit a data steward, data governance analyst, business analyst or data-quality specialist from a bank, asset manager or market-data provider who wants to work closer to AI-driven…
Added 1 hour ago
C
Vehicle Acquisition Specialist
Cardoor
Toronto, ON
- Full-time
Added 1 hour ago
Sourcing Specialist
GoodMorning
Burnaby, BC · Edmonton, AB
As a GoodMorning Sourcing Specialist, you will be responsible for identifying, evaluating, and securing vendors to meet the company's procurement needs, with a primary focus on sourcing new…
Added 1 hour ago
WB
Sr. Content Specialist
Whistler Blackcomb
Whistler, BC
- Full-time
The Senior Specialist of Content at Whistler Blackcomb is a vital member of the mountain communications team, assisting with the management and strategy of resort social media channels and…
Added 1 hour ago
SE
Integrated Marketing Specialist, Industrial Segment (12-month contract)
Schneider Electric
Milton, ON
- $91,200 to $136,800 CAD / year
- Full-time
…customer-centric marketing programs. The Integrated Marketing Specialist will primarily support execution of the Industrial Segments marketing plan, with a focus on Mining, Minerals and…
Added 1 hour ago
SE
Integrated Marketing Specialist, Industrial Segment (12-month contract)
Schneider Electric
Milton, ON
- $91,200 to $136,800 CAD / year
- Full-time
…customer-centric marketing programs. The Integrated Marketing Specialist will primarily support execution of the Industrial Segments marketing plan, with a focus on Mining, Minerals and…
Added 1 hour ago
GS
Programmeur FPGA (intermédiaire)
Groupe SII
Montreal, QC
- Full-time
…looking for an FPGA development, verification and validation specialist able to work within an environment subject to DO-254…
Added 2 hours ago
LH
Physiotherapist
Lifemark Health Group
Prince Edward, ON
- $36.92 to $54.14 CAD / hour
- Full-time
Step 1: Connect with Our Talent Acquisition Specialist: Your journey begins with a personalized phone conversation. You’ll learn about Lifemark’s vision for the future of healthcare in…
Added 2 hours ago
LH
Physiotherapist
Lifemark Health Group
Trenton, ON
- $36.92 to $54.14 CAD / hour
- Full-time
Step 1: Connect with Our Talent Acquisition Specialist: Your journey begins with a personalized phone conversation. You’ll learn about Lifemark’s vision for the future of healthcare in…
Added 2 hours ago
E
Model Risk Governance Specialist
eTeam
Montreal, QC
- Contract
Added 2 hours ago
IW
Senior Specialist Software Engineering
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Software Engineering Specialist supports the secure delivery of technology and AI-enabled solutions within a persistent Agile team within the Investment Excellence Portfolio and as part…
Added 2 hours ago
IW
Senior Specialist Software Engineering
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Software Engineering Specialist supports the secure delivery of technology and AI-enabled solutions within a persistent Agile team within the Investment Excellence Portfolio and as part…
Added 2 hours ago
BI
Senior Research Operations Specialist
Behaviour Interactive
Montreal, QC
- Full-time
As a Senior Research Operations Specialist, you will be the backbone of our user research practice across several live games, ensuring that playtests and research activities run smoothly,…
Added 2 hours ago
H
Senior Identity and Reliability Engneering Specialist - Ping Forgerock
HRConnects
Montreal, QC
- Full-time
Senior Identity and Reliability Engineering Specialist – Ping / ForgeRock
Added 2 hours ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Montreal, QC
- Part-time
Added 2 hours ago
AE
Specialist, Control Room
Agnico Eagle Mines Limited
Rankin Inlet, NU
- Full-time
Added 2 hours ago
VM
Client Services Specialist
Village Media
Sault Ste. Marie, ON
- Full-time
…organized professional to join our team as a Client Services Specialist. You’ll be an important part of the team behind the scenes, working closely with our sales and creative teams to make…
Added 2 hours ago
LC
Beauty Specialist, Hourly Part Time Night
Loblaw Companies Limited
Vaughan, ON
- Part-time
Added 2 hours ago
MP
Pharmacy Data Specialist
MediSystem Pharmacy
Mississauga, ON
- Full-time
As a Pharmacy Data Specialist, you will use your Pharmacy Assistant expertise within the pharmacy industry to specialize in the inputting of prescriptions into MediSystem Pharmacy's…
Added 2 hours ago
B
Specialist, Stewardship
Baycrest
Toronto, ON
- Internship
This is a hybrid position requiring a minimum of three (3) days per week in the office, with the flexibility to work remotely on the remaining days
Added 2 hours ago
RT
Director, Growth Strategy & Operations
Raising The Village
Remote, Canada
- Full-time
- Remote
Partner with Communications and the Hub’s specialist managers to streamline access to approved program information and reusable content, minimizing duplicate requests to country teams.
Added 2 hours ago
M
RQ11865 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
The Quality Assurance Specialist is responsible for the

Project Expedition

Front Line Client Experience Representative | February 2027 Start Date (CANADA)

Remote, Canada

Remote

$45,000 to $50,000 CAD / year · Full-time

Apply on jobs.ashbyhq.com About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $50,000 CAD / year
Job type: Full-time
Workplace: Remote
Work location: Employees must be based in one province or territory within Canada and will be allocated a set amount of time permitted to work remotely from other destinations.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 12, 2026

Original job description

Front Line Client Experience Specialist (Canada)

Project Expedition is looking for service-minded, resourceful individuals to join our Front Line Client Experience team and help us continue delivering the exceptional customer service we're known for.

At Project Expedition, we connect travelers with incredible tours and activities around the world. We believe exceptional customer service is what sets us apart, and we're looking for someone who genuinely enjoys helping people, takes ownership of challenges, and goes the extra mile to create positive customer experiences.

Travel can be exciting, but it can also be unpredictable. From last-minute booking changes to unexpected issues, our clients rely on us for timely, thoughtful, and reliable support. We're looking for someone who can navigate these situations with empathy, sound judgment, and a commitment to finding the right solution.

As we continue to embrace AI and automation to streamline routine tasks, our team can dedicate more attention to the interactions that require human care and problem-solving. Our goal is simple: use technology to work smarter while continuing to deliver the personalized service our clients expect.

What You'll Do

Provide exceptional customer service through live chat, phone, and email.
Assist clients, travel advisors, and travelers with questions about tours, destinations, bookings, modifications, and travel-related requests.
Take ownership of customer inquiries by investigating issues, identifying solutions, and following through to resolution.
Handle time-sensitive or challenging situations with empathy, professionalism, and sound judgment, escalating when appropriate.
Develop a strong understanding of our products, booking processes, and internal systems to provide accurate and confident support.
Manage multiple conversations and support requests while maintaining responsiveness, accuracy, and attention to detail.
Use AI-powered tools and internal resources to improve efficiency while maintaining a thoughtful, personalized customer experience.
Collaborate with teammates and other departments to resolve issues and proactively identify opportunities to improve our service.

What We're Looking For

We're looking for someone who takes pride in delivering excellent service and understands that a great customer experience goes beyond simply answering questions.

The ideal candidate:

Is genuinely customer-focused. You enjoy helping people, listen carefully, and make customers feel heard, valued, and supported.
Takes ownership and follows through. You proactively investigate issues, seek solutions, and know when to involve others to ensure the best outcome for the customer.
Is resourceful and solution-oriented. You enjoy researching, thinking critically, and finding answers, even when the solution isn't immediately clear.
Communicates with warmth and professionalism. You can navigate difficult conversations with patience, empathy, and clarity.
Thrives in a fast-paced environment. You can prioritize competing requests, stay organized, and maintain a high standard of accuracy and service.
Is adaptable and eager to learn. You're comfortable embracing new technology, including AI tools, and adjusting to evolving processes.
Works well independently and collaboratively. You take responsibility for your work while contributing to a supportive remote team.
Has excellent written and spoken English communication skills.

Previous experience in customer service, hospitality, travel, or a similar customer-facing role is a plus.

Role Details & Schedule

This is a full-time, 100% remote position working 40 hours per week, with a one-hour meal break each day. We are currently hiring for the following schedules (all times are listed in Eastern Time, but you do not have to live/work in this time zone):

Sunday–Thursday

8:00 AM–5:00 PM ET
11:00 AM–8:00 PM ET
5:00 PM–2:00 AM ET (overnight)

Tuesday–Saturday

8:00 AM–5:00 PM ET
11:00 AM–8:00 PM ET
5:00 PM–2:00 AM ET (overnight)

Candidates must be available to work at least one of the schedules listed above.

Benefits

Annual company bonus of up to $4,000 CAD, based on company targets and deferred eligibility.
15 days of leave, increasing to 20 days after two years.
Annual work-from-home budget of $700 CAD.
Annual training budget of $350 CAD.
Annual Project Expedition tour credits of $1000 CAD.
Employee discounts on thousands of tours and activities.

Additional Information

This remote position is only open to candidates based in Canada.

While fully remote, this position is not suitable for digital nomads. Employees must be based in one province or territory within Canada and will be allocated a set amount of time permitted to work remotely from other destinations.

Apply on jobs.ashbyhq.com About employer

More about this job

Responsibilities

Provide exceptional customer support via live chat, phone, and email while managing inquiries regarding tours and travel bookings. Proactively investigate issues and collaborate with team members to ensure timely and accurate resolutions.

Requirements

Candidates must possess excellent written and spoken English communication skills and a customer-focused mindset. The role requires the ability to work independently in a fast-paced, remote environment while utilizing AI tools and internal resources.

Skills

Customer service
Communication
Problem-solving
Empathy
Time management
Critical thinking
Adaptability
Technical proficiency
Collaboration
Attention to detail
Conflict resolution
Resourcefulness

Benefits

Annual company bonus
Paid leave
Work-from-home budget
Training budget
Tour credits
Employee discounts

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Remote Work
Travel Industry
AI Tools
Automation
Live Chat
Customer Support
Hospitality
Problem Solving
Client Relations
Booking Management
Communication Skills
Time Management
Collaboration
Technical Adaptability

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Work requirements

Jobs in Canada