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Added 4 mins ago
Assistant Brand Manager – Digital Marketing & Advertising
TTI, Inc.
Toronto, ON
Full-time
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Added 19 mins ago
Senior Legislative Policy Analyst (Planning & Development Officer 3)
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Halifax, NS
…continuing care, improved supports for mental health and addictions, digital health, capital infrastructure, and more, the department is thinking differently about how to plan, fund,…
Added 19 mins ago
Manager - Marketing Transformation & Loyalty
EY
Winnipeg, MB · Toronto, ON · Saskatoon, SK · Halifax, NS · St. John's, NL · Saint John, NB · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Calgary, AB · Waterloo, ON
As a Manager in Marketing Transformation & Loyalty, you will play a pivotal role in shaping the future of marketing and loyalty in Canada while delivering client solutions focused on…
Added 19 mins ago
Senior Manager - Marketing Transformation & Loyalty
EY
Winnipeg, MB · Toronto, ON · Saskatoon, SK · Halifax, NS · St. John's, NL · Saint John, NB · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Calgary, AB · Waterloo, ON
As a Senior Manager in Marketing Transformation & Loyalty, you will drive strategic growth and lead teams delivering transformative Marketing and Loyalty solutions for clients. You will…
Added 33 mins ago
Senior Manager - Marketing Transformation & Loyalty
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Full-time
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Added 33 mins ago
Manager - Marketing Transformation & Loyalty
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Full-time
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Added 48 mins ago
Senior Manager - Marketing Transformation & Loyalty
EY
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Full-time
As a Senior Manager in Marketing Transformation & Loyalty, you will drive strategic growth and lead teams delivering transformative Marketing and Loyalty solutions for clients. You will…
Added 48 mins ago
Manager - Marketing Transformation & Loyalty
EY
Saint John, NB
Full-time
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Added 48 mins ago
Assistant Brand Manager – Digital Marketing & Advertising
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Added 1 hour ago
Manager HR Information Management
The Government of Nova Scotia
Halifax, NS
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Care Coordinator
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Member Services Representative (Part-Time) - St. Claude Branch
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Manager, SaaS Solutions
The Government of Nova Scotia
Halifax, NS
Department: Cyber Security & Digital Solutions
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Equipment Operator Trainer (Year Round) (Yarmouth)
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Under the supervision of the Area Manager, the Equipment Operator Trainer supports the development of Equipment Operators. This role plays an essential part in Equipment Operator…
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Manager, Data Centre Infrastructure
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SK · Saskatchewan
$48.26 to $62.72 CAD / hour
Full-time
As the Manager, Data Centre Infrastructure, you will play a critical leadership role in supporting the digital systems that power healthcare across Saskatchewan. Leading a team of skilled…
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Manager, Product Management
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…economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,…
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Mount Pleasant Group
Toronto, ON
$80,735 to $90,555 CAD / year
Full-time
…and compliant with legal and regulatory requirements. Process payments and maintain secure…
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Funeral Director
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Toronto, ON
$80,735 to $90,555 CAD / year
Full-time
…and compliant with legal and regulatory requirements. Process payments and maintain secure…
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UX Designer
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Added 11 hours ago
Senior Consultant
Infosys
Canada
Infosys is seeking a Product Owner in Cards and Payments domain. The resource will be joining our financial services domain consulting team, this is a specialized team with expertise in…
Added 17 hours ago
Sr. Account Manager - Bilingual (English/French)
PROLINK
Toronto, ON
Full-time
Senior Account Manager, Commercial Programs - Bilingual (English/French)
Added 19 hours ago
Front Desk Care Coordinator
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Airdrie, AB
Part-time
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Added 22 hours ago
QE Program Manager
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Contract
Experience with banking platforms, payments, digital banking, or financial services testing is preferred.

PROLINK

Assistant Account Manager

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 14, 2026
Posting language: English
Posted: Sep 14, 2026

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Original job description

Assistant Account Manager, Commercial Programs

Hire Reason: Replacement

Hire Date: Immediate

The Company

PROLINK - Canada’s Insurance Connection is an independent insurance brokerage. We have been in business since 1982, operating on the principles of integrity, honesty and caring. We provide tailor-made risk management and insurance solutions to Professional Associations and Affinity Groups, Canadian enterprises, small businesses, and individuals. We are laser-focused on simplifying traditional insurance transactions by building intuitive and engaging digital experiences.

Our goal is to help our clients feel confident in their decisions, secure that we will be there for any urgent need, and connected to PROLINK as their trusted insurance resource. By nurturing one-on-one relationships with our clients, we have built a reputation as valued advisors and advocates nationwide.

The Role

As an Assistant Account Manager in PROLINK’s Professional Associations and Affinity Groups department, you’ll provide administrative support to the Account Managers while supporting our clients with their professional insurance needs. You'll also have the opportunity to collaborate with the Digital Strategy Team in designing effective self-service approaches that will transform the way we do business with our clients.

The Requirements

To be seriously considered for this role, you must meet the following requirements:

Education: RIBO License is an asset.
Experience: One to four years of experience as an Assistant Account Manager, or related role in an insurance brokerage or insurance company is strongly preferred. Exposure to Underwriting, Commercial Insurance (Professional Liability Insurance as well as Commercial General Liability Insurance) or Group Insurance is a great asset.
Skills: A team player with a client-centric approach, ready to deliver great service. Comfort with multi-tasking in a high transaction volume environment, with proven communication, organizational, time-management and prioritization skills. Experience with Microsoft Word, Excel and Outlook are required. Experience with SharePoint or HubSpot would be an asset.
Softer Skills: A person who is positive, energized, articulate, engaging, empathetic and approachable.

Duties And Responsibilities

Assisting clients with renewals, addressing their questions, and fulfilling their requests;
Uploading client information through our Broker Management System or through company portals;
Maintaining client files within HubSpot;
Assisting Account Managers/Account Executives in processing and reviewing applications, renewals, endorsements changes, cancellations, and the re-marketing of clients;
Handling various letters for Account Managers/Account Executives (i.e. registered letters);
Collecting payments and reconciling accounts;
Updating and maintaining bordereaux;
Performing renewal reminder call campaigns on behalf of the Account Manager;
Referring clients to the Personal Insurance and Life departments;
Acting as a positive, supportive, and encouraging member of and contributor to the Associations & Affinity Groups Team;
Proactively make suggestions as to how the department can serve clients better, advise them more effectively, and become more proficient.

We will provide you with coaching and training as needed to help you achieve excellence.

The Benefits

Enjoy a competitive compensation package;
Access comprehensive medical and dental benefits that will come in force on your first day as an employee;
Experience the heart of Toronto’s financial district when in the office. PROLINK is steps away from Union Station and is connected to St. Andrew subway station;
Work for a company that has the best of both worlds: the professionalism and success of a corporate environment, with the family-oriented and collaborative feel of a small business;
Grow your career in an organization that loves to recognize and reward its top talent;
Relish in the comfort of working from home and from our office (as circumstances permit and require).

At PROLINK, diversity begins and ends with our employees. It is important to us that we create a diverse, equal, inclusive, and accessible work environment where our employees feel valued, respected, and supported. We are proud to be an equal opportunity employer and are committed to building a workforce that reflects the community in which we live and work.

We are dedicated to providing accommodations where necessary during all parts of the hiring process to applicants. If you require accommodations, please notify us and we will work with you to meet your needs.

Artificial intelligence will be used to screen, assess, and/or select applicants.*

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More about this job

Responsibilities

The Assistant Account Manager provides administrative support to Account Managers and assists clients with professional insurance needs. They also collaborate with the Digital Strategy Team to design effective self-service approaches for clients.

Requirements

Candidates should have one to four years of experience in an insurance brokerage or company, with preference given to those with exposure to underwriting or commercial insurance. A RIBO license is considered an asset, and proficiency in Microsoft Office and CRM tools is required.

Skills

Insurance brokerage
Commercial insurance
Professional liability insurance
Commercial general liability insurance
Group insurance
Underwriting
Client service
Multi-tasking
Communication
Organizational skills
Time-management
Microsoft Word
Microsoft Excel
Microsoft Outlook
SharePoint
HubSpot

Benefits

Medical benefits
Dental benefits
Work from home options

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Brokerage
Commercial Programs
Risk management
Professional liability
Commercial general liability
Group insurance
Underwriting
Renewals
Bordereaux
HubSpot
SharePoint
Microsoft Office
Client-centric
Digital strategy
Administrative support
Account management
Insurance brokerage
Affinity groups
Professional associations

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