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Added 3 hours ago
TI
NIGHT SHIFT Operations Assistant | NIGHT SHIFT Operations Assistant
Trentway-Wagar Inc.
Peterborough, ON
- Full-time
Working under the direction of the Operations Supervisor, the Operations Assistant helps maintain service continuity, regulatory compliance, and accurate operational documentation…
Added 3 hours ago
HB
Assistant Store Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Calgary, AB
- Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 3 hours ago
IN
Controller
IESO Nova Scotia
Halifax, NS
- Full-time
7+ years of progressive accounting and finance experience, including experience in a Controller, Assistant Controller, Finance Manager, or comparable senior accounting role.
Added 3 hours ago
LC
Directeur adjoint de magasin
Loblaw Companies Limited
Victoriaville, QC
- Full-time
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.
Added 4 hours ago
GO
Administrative Services Level 3
Government of New Brunswick
Fredericton, NB
- Full-time
The Design Branch is seeking an individual to join the administrative support team as an Administrative Assistant.
Added 4 hours ago
Industrial Mechanic/Millwright - Maintenance and Operations (Pre-Approved)
Nova Scotia Health and IWK Health
Bridgewater, NS
Reporting to the Maintenance & Operations Assistant Manager, the Industrial Mechanic/Millwright is responsible for maintaining and repairing physical plant and related mechanical systems…
Added 4 hours ago
PH
Project Coordinator, Various Programs/Services
Provincial Health Services Authority
Vancouver, BC
- Full-time
…Project Coordinator works in collaboration with the Operation Manager(s) to identify and prioritize projects and is responsible for the coordination of projects, knowledge exchange,…
Added 5 hours ago
CH
Assistant Head Nurse
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Perioperative Unit Manager, the AHN provides clinical leadership including functional supervision of RNs, LPNs, and general support staff on the unit. The AHN promotes and…
Added 6 hours ago
SH
Patient Transport Assistant
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Reporting to the Manager, Patient Equipment and Transport Depot and with the guidance of professional staff on the patient units/departments, the incumbent is responsible for the safe…
Added 6 hours ago
AI
Junior Mechanical Designer
ATS Industrial Automation
Cambridge, ON
- Full-time
…1000 skilled employees around the world, we design, build and service mission-critical automated assembly and test solutions for mobility, nuclear and specialty automation. Our customers…
Added 7 hours ago
H
Retail Manager- Mandarin speaking
Harding+
Calgary, AB
- Contract
Are you an experienced Mandarin-speaking Retail Manager with a proven track record of leading retail teams and driving sales performance? If you are outgoing, customer-focused, and…
Added 7 hours ago
LN
Deputy Store Manager - Lisburn - Bentrim Road
Lidl Northern Ireland
Prince William, NB
- Full-time
Preferably, previous experience working as an Assistant Store Manager, but this is not essential provided you have the right attitude
Added 7 hours ago
W
(CAN) GM Lead Department Manager / Front End
Walmart
Salmon Arm, BC
- Full-time
…through partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 7 hours ago
Junior Mechanical Designer
ATS Automation
Cambridge, ON
…1000 skilled employees around the world, we design, build and service mission-critical automated assembly and test solutions for mobility, nuclear and specialty automation. Our customers…
Added 8 hours ago
TC
Assistant Store Manager Winners Homesense Mayfield Common
TJX Canada – Winners, Marshalls, HomeSense
AB · Edmonton, AB
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 8 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Part-time
We are a well-equipped practice who is looking for a committed Family Practitioner. We have a dedicated MOA and manager. This position offers an excellent opportunity to provide…
Added 8 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Full administrative support from an experienced Clinic Manager and MOA team
Added 8 hours ago
AH
Occupational Therapist I
Alberta Health Services
Calgary, AB
- Part-time
This exciting community based Occupational Therapy Interventionist position reports directly to the designated Care Manager within the Calgary Zone Home Care Program, Adults Team. The…
Added 9 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Penticton, BC
- Full-time
…experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer…
Added 9 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Calgary, AB
- Full-time
…experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer…
Added 9 hours ago
ASSISTANT SALES MANAGER
Stampede Leasing Ltd
Calgary, AB
As a key member of the Lexus of Calgary team and reporting to the Sales Managers, the Assistant Sales Manager will work alongside a seasoned sales team, service department, and support…
Added 9 hours ago
TI
SUPERVISOR – BOX OFFICE & CALL CENTRE
TORONTO INTERNATIONAL FILM FESTIVAL
Toronto, ON
- Up to $20.85 CAD / hour
- Part-time
…duties are completed, and providing a high level of customer service. In the Call Centre, duties include answering incoming calls and chats, providing excellent customer service via email…
Added 9 hours ago
TI
Assistant Manager, Visitor Experience Ops
TORONTO INTERNATIONAL FILM FESTIVAL
Toronto, ON
- $50,000 to $70,380 CAD / year
- Full-time
Reporting to the Senior Manager, Visitor Experience Operations, the Assistant Manager, Visitor Experience Operations supports the daily operations of the TIFF Lightbox. The Assistant…
Added 9 hours ago
J
B2B Sales Assistant Manager
Jobgether
Canada
- Contract
…applications and next steps. Our partner is looking for a B2B Sales Assistant Manager based in Toronto, Ontario,…
Added 9 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…

PROLINK

Sr. Account Manager - Staffing

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 13, 2026

Original job description

Senior Account Manager, Staffing Practice - Commercial Enterprise

Hire Date: Immediate

Job Vacancy Status: New Hire

Employment: Permanent

The Company

PROLINK - Canada’s Insurance Connection is an independent and employee owned insurance and risk management firm. We have been in business since 1982, operating on the principles of integrity, honesty and caring. We provide tailor-made insurance and risk management solutions to primarily knowledge-based industries in Canada. Through our high level of expertise in select industry segments, we help our client become resilient organizations.

Our goal is to help our clients feel confident in their decisions, secure that we will be there for any urgent need, and connected to PROLINK as their trusted insurance and risk management resource. By nurturing one-on-one relationships with our clients, we have built a reputation as valued advisors and advocates nationwide.

Finally, PROLINK is an employee focused organization. We firmly believe that our employees are the core of our business, and empowering them produces the best results for our clients. We do this through providing a flexible work environment, personal growth plans, inclusivity, a strong benefits package and the opportunity to be an owner in the firm.

The Role

As a Senior Account Manager in PROLINK’s Staffing Practice, you will serve a set of larger, complex commercial corporate clients and associations such that they value their relationships and experiences with you and their PROLINK team. In this role, you will:

Understand each client’s risk management needs, identify gaps in coverage and loss exposures, and recommend insurance coverage;
Ensure each client is confident in their choice of broker, insurer(s) and solutions;
Foster in your clients a sense of belonging to the PROLINK organization such that they view you as “their personal connection in the insurance business” who can help them, their businesses, and even their families and networks;
Be the commercial insurance expert for each client, fully updated on industry trends and solutions, to keep clients fully informed with relevant information and perspectives;
Demonstrate that whenever there is an urgent need, the client can be secure in knowing that you and the PROLINK team have the client’s back and will respond quickly, professionally and with the appropriate actions and/or answers.

The Requirements

To be seriously considered for this role, you must meet the following requirements:

Education: Must be RIBO Licensed.
Experience: 5 to 7 years as an Account Manager in an insurance brokerage or insurance company is strongly preferred.
Skills: A team player with a client-centric approach, ready to deliver great service. Comfort with managing multiple demands, with proven organizational, time-management and prioritization skills.
Softer Skills: A person who is positive, energized, articulate, engaging, empathetic and approachable.

Duties And Responsibilities

Enable a successful renewal for each client by engaging all relevant internal/external stakeholders (the Insurance Company, the Account Executive, the Assistant Account Manager, the Marketing team);
Drive other lines of business within the company by referring clients to the Personal Insurance, and Life and Benefits teams, when appropriate;
Manage the preparation and timely issuance of policies, cover notes, binders, invoices and client correspondence, where applicable;
Assist the company’s financial growth by invoicing, collecting payments, and reconciling accounts at times;
Act as a trusted advisor to clients and advocate on their behalf during claims situations when required;
Collaborate with Producers and Associates in the effective management and growth of your account base;
Upload client interactions through the Broker Management System or other online tools which will enable a consistent client experience;
Develop and maintain relationships with insurance companies and knowledge of their products, wordings and underwriting rules so as to be effective at analyzing coverage and negotiating

The Benefits

Enjoy a competitive compensation package;
Access comprehensive medical and dental benefits that will come in force on your first day as an employee;
Experience the heart of Toronto’s financial district when in the office. PROLINK is steps away from Union Station and is connected to St. Andrew subway station;
Work for a company that has the best of both worlds: the professionalism and success of a corporate environment, with the family-oriented and collaborative feel of a small business;
Grow your career in an organization that loves to recognize and reward its top talent;
Relish in the comfort of working from home and from our office (as circumstances permit and require).

At PROLINK, diversity begins and ends with our employees. It is important to us that we create a diverse, equal, inclusive, and accessible work environment where our employees feel valued, respected, and supported. We are proud to be an equal opportunity employer and are committed to building a workforce that reflects the community in which we live and work.

We are dedicated to providing accommodations where necessary during all parts of the hiring process to applicants. If you require accommodations, please notify us and we will work with you to meet your needs.

Artificial intelligence will be used to screen, assess, and/or select applicants.*

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More about this job

Responsibilities

Manage complex commercial client accounts by assessing risk needs, identifying coverage gaps, recommending insurance solutions, and coordinating successful renewals. Serve as a trusted client advisor, support claims, maintain insurer relationships, manage policy documentation and account administration, and contribute to account growth.

Requirements

A RIBO license is required, and 5 to 7 years of account management experience at an insurance brokerage or insurance company is strongly preferred. Candidates should be client-focused team players with strong organizational, time-management, and prioritization skills, as well as an engaging and empathetic communication style.

Skills

Commercial Insurance
Risk Management
Coverage Analysis
Renewal Management
Claims Advocacy
Account Management
Negotiation
Organizational Skills
Time Management
Prioritization
Client Service
Stakeholder Collaboration
Financial Reconciliation
Insurance Underwriting Knowledge

Benefits

Medical Benefits
Dental Benefits
Flexible Work Environment
Personal Growth Plans
Employee Ownership Opportunity

Visa sponsorship

Not detected in the job text

Keywords

RIBO License
Commercial Insurance
Staffing Practice
Insurance Brokerage
Risk Management
Account Management
Client Relationships
Coverage Analysis
Loss Exposures
Insurance Renewals
Claims
Policy Issuance
Cover Notes
Binders
Invoices
Account Reconciliation
Insurance Companies
Underwriting Rules
Insurance Products
Coverage Negotiation
Broker Management System
Personal Insurance
Life and Benefits
Stakeholder Collaboration

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