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Added 9 mins ago
TS
Senior Architectural Technologist - Restaurants
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Related titles: Senior Technologist, Project Technologist, Technical Lead, Architectural Technologist, Senior Revit Technologist, Project Lead, Technical Lead, Senior Job Captain, Intern…
Added 9 mins ago
T
Senior Consultant, Software Delivery Developer - Gen AI and AI-Accelerated Modernization
Toast
Montreal, QC
- $77,000 to $102,000 USD / year
- Full-time
…Delivery Developer to join their Gen AI and Software Delivery team in Montreal or Quebec City. This team helps major organizations build, modernize, and run their software using modern…
Added 9 mins ago
TS
Project Superintendent- Water/Wastewater
TalentSphere Staffing Solutions
Mississauga, ON
- Full-time
We're partnering with a well-established Canadian general contractor to add a Project Superintendent to their dynamic team. With a robust backlog of work and a collaborative leadership…
Added 9 mins ago
D
Mechanical Engineer
Dematic
Mississauga, ON
- Full-time
Dematic Canada is seeking a talented Senior Mechanical Engineer to join our Canadian Mechanical Engineering team. The Mechanical Engineering team performs engineering assignments with clear…
Added 9 mins ago
T
AI Lab Builder
Toast
Vancouver, BC
- $80,000 to $100,000 USD / year
- Full-time
…emerging technology. As the AI Lab Builder in Vancouver, you will lead hands-on development and day-to-day operations of the local lab, building working prototypes, running client…
Added 9 mins ago
G
Chef(fe) d'équipe tests de production / Test Software Team Lead - Manufacturing
Genetec
Montreal, QC
- Full-time
Maintain and oversee the development team's project management process (Kanban)
Added 9 mins ago
TS
Project Manager - Water/Wastewater Infrastructure
TalentSphere Staffing Solutions
Mississauga, ON
- Full-time
Lead project closeout activities, including deficiency management, final documentation, stakeholder coordination, and lessons learned.
Added 9 mins ago
CT
Project Manager, Supply Chain Automation and Asset Management
Canadian Tire Corporation
Brampton, ON
- Full-time
Lead direct reports and provide functional leadership to project team members. Set clear expectations, provide regular coaching and feedback, support development plans, and build project…
Added 9 mins ago
WC
Director, Strategic Account Management - Research Services (Bilingual)
Walmart Canada
Mississauga, ON
- Full-time
Lead a significant area of the Research Services business, setting direction and making thoughtful tradeoffs across client needs, commercial opportunity, team capacity, research quality and…
Added 9 mins ago
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Manager, Content strategy and Operations
Stingray
Toronto, ON
- Full-time
This role combines creative thinking, client engagement, project management, and hands-on digital signage content management. You’ll help shape engaging content experiences, develop…
Added 9 mins ago
TS
Project Manager
TalentSphere Staffing Solutions
Richmond, BC
- Full-time
Participate in new project sales meetings with potential clients with BD lead
Added 9 mins ago
TS
Risk Manager - Major Infrastructure
TalentSphere Staffing Solutions
Mississauga, ON
- Full-time
Lead the development and implementation of project risk management strategies, processes, and reporting frameworks.
Added 9 mins ago
SF
Manager, Server & Storage
Simon Fraser University
Burnaby, BC
- Full-time
…cybersecurity, and enterprise systems, combined with proven leadership, project management, and stakeholder engagement skills. The successful candidate is an effective communicator and…
Added 9 mins ago
TS
Chief Estimator
TalentSphere Staffing Solutions
Mississauga, ON
- Full-time
This is more than a leadership position - it's an opportunity to influence project selection, mentor a high-performing estimating team, and work alongside executive leadership on some of…
Added 9 mins ago
D
Mechanical Engineer
Dematic
Mississauga, ON
- Full-time
Dematic is seeking a talented Mechanical Engineer to join our Project Engineering team! The Mechanical Engineering team performs engineering assignments with clear and specified objectives…
Added 9 mins ago
Manager - Non-Financial Risk and Controls (French bilingual)
EY
Montreal, QC
Our Non-Financial Risk (NFR) and Controls team provides comprehensive risk services that help Financial Services Organizations enhance their risk management, internal controls and internal…
Added 9 mins ago
Business Analyst - CEPA
Government of Alberta
AB
Join a team that plays a critical role in supporting how government manages secure and efficient electronic payment services across Alberta. As a member of the Central Electronic Payment…
Added 9 mins ago
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Chef(fe) d'équipe tests de production / Test Software Team Lead - Manufacturing
Genetec
Remote, Canada
- Full-time
- Remote
Maintain and oversee the development team’s project management process (Kanban)
Added 9 mins ago
H
Transportation Engineer
HDR
Burlington, ON · Toronto, ON
- Full-time
…bring together planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management consultants and specialists across disciplines…
Added 9 mins ago
Manager, Solutions Design
DSV
Milton, ON
The purpose of this role is to support the America Region Solution Design Team in achieving organic and new sales growth targets within focus markets, verticals and products. The ideal…
Added 9 mins ago
Senior Manager, Solutions Design
DSV
Milton, ON
The purpose of this role is to support the America Region Solution Design Team in achieving organic and new sales growth targets within focus markets, verticals and products. The ideal…
Added 9 mins ago
Directeur(trice) Associé(e), Construction Régionale / Associate Director, Regional Construction
Pure Industrial
Montreal, QC
Added 24 mins ago
QE Lead - Automation
Capgemini
Toronto, ON
We are seeking a highly skilled Quality Engineering QE Lead with strong expertise in API testing test automation and AI enabled quality engineering practices. The ideal candidate will lead…
Added 24 mins ago
SE
Onsite Supervisor
SMS Equipment Inc.
Fort McMurray, AB
- Full-time
SMS Equipment is looking for an Onsite Supervisor Support – 980 Haul Trucks to lead the day-to-day execution of safe, compliant, and high-quality maintenance activities supporting Suncor’s…
Added 24 mins ago
GT
Associate Director, Software Engineering
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Director, Technology Delivery, the Associate Director, Software Engineering will establish and lead a sustainable software engineering capability that delivers secure,…

Prologis

Real Estate & Operations Lead

Toronto, ON, Canada

$130,000. $170,000 . · Full-time

Apply About employer

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Job details

Pay: $130,000. $170,000 .
Job type: Full-time
Apply by: Dec 22, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

At Prologis, we don’t just lead the industry - we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a category of one - not just shaping the future of logistics but building what comes next.

Job Title:

Real Estate & Operations Lead

Company:

Prologis

Title: Senior Manager, Real Estate and Customer Experience

Location: Toronto, Canada

A day in the life

The Senior Manager, Real Estate and Customer Experience leads property operations and customer experience across Prologis’ Greater Toronto Area portfolio. As the region’s most senior RECX leader, this role sets local priorities and is accountable for portfolio operating and financial performance, building condition, and customer service. The role leads a five-person team and works closely with the Vice President, Market Officer, customers, and regional partners to resolve complex property matters and improve long-term asset performance. It also partners across Leasing, Development, Investment, Finance, Legal, Procurement, Essentials, and other teams to meet customer and portfolio needs.

Key responsibilities include:
Lead, coach, and develop the RECX Manager, RECX Coordinator, and three Maintenance Technicians; set goals, clarify accountabilities, address performance, and build an inclusive, accountable team.
Set regional RECX priorities and operating plans aligned with portfolio strategy, customer needs, financial objectives, and company standards; recommend resource needs and improvements to the Vice President, Market Officer.
Oversee property operations, tenant relations, maintenance, service requests, rent collection coordination, compliance, inspections, and corrective actions to maintain safe, well-operated buildings.
Develop property plans and oversee capital projects, tenant improvements, and fit-outs from budgeting and procurement through construction, close-out, and handover, managing scope, schedule, cost, quality, and tenant communication.
Build customer relationships, monitor service response and resolution, site visits, issue trends, and feedback, and maintain accurate customer records and follow-up in Salesforce and related systems.
Partner with Leasing on lease interpretation, leasing activity, customer and property information, lease obligations, and customer transitions; lead RECX customer initiatives and applicable Essentials programs or pilots.
Own RECX operating and capital budgets, forecasts, financial reporting, vendor procurement and performance, and risk and regulatory compliance; identify trends, explain variances, address gaps, and escalate material issues promptly.

Building blocks for success

Required:

At least seven years of progressive commercial real estate or property management experience, or an equivalent combination of education and experience.
At least three years of people leadership experience, including coaching, setting expectations, addressing performance issues, and developing effective teams.
Experience overseeing industrial property operations, customer relationships, building maintenance, capital projects, and tenant fit-outs.
Experience managing operating and capital budgets, forecasts, financial reporting, and variance analysis.
Experience procuring and managing service agreements and holding vendors accountable for cost, schedule, safety, and quality.
Ability to interpret leases and apply property management, regulatory compliance, safety, and risk management practices.
Valid driver’s licence and ability to travel to properties across Toronto and the GTA; ability to work occasional evenings, weekends, or on-call hours when business needs require.

Preferred:

Bachelor’s degree in business, real estate, engineering, or a related discipline, or equivalent experience.
Relevant professional designation such as CPM or RPA.
Experience with Yardi, Salesforce, facilities management, or capital project tracking systems.
Demonstrates willingness and capability to leverage emerging technology, automation, and AI tools to improve efficiency, quality, and speed. Exercises sound judgment, creative thinking, and accountability for outcomes.

Hiring Salary Range of:

$130,000. $170,000 . Salary and whole compensation package (bonus target) to be determined by the candidate’s location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data..

People First

As a successful global enterprise, Prologis has never lost sight of what matters most - our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and dedicate both time and resources to leadership development. Our team is intentional about cultivating a culture rooted in diversity, equity, and inclusion so that everyone at Prologis feels a sense of belonging.

Employment Type:

Full time

Location:

Toronto, Ontario, Canada

Additional Locations:

Apply About employer

More about this job

Responsibilities

The Senior Manager leads property operations and customer experience for the Greater Toronto Area portfolio, overseeing financial performance and building maintenance. They manage a team of five and collaborate with cross-functional departments to ensure high-quality service and asset performance.

Requirements

Candidates must have at least seven years of experience in commercial real estate or property management, including three years of leadership experience. Proficiency in budgeting, capital project management, and lease interpretation is required, along with a valid driver's license.

Skills

Property management
Commercial real estate
People leadership
Budgeting
Financial reporting
Vendor management
Capital projects
Tenant relations
Lease interpretation
Regulatory compliance
Risk management
Salesforce
Yardi
Facilities management
Strategic planning

Benefits

Total rewards package
Leadership development

Visa sponsorship

Not detected in the job text

Keywords

Real Estate
Operations
Property Management
Commercial Real Estate
Portfolio Management
Customer Experience
Budgeting
Financial Reporting
Capital Projects
Vendor Management
Lease Administration
Regulatory Compliance
Risk Management
Salesforce
Yardi
Facilities Management
Logistics
Industrial Property
Tenant Improvements
Strategic Planning
Leadership
Team Management
Procurement
Construction Management
Asset Performance

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