Jobs in Canada

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Added 7 mins ago
Facility Assistant III
P&H
MB · Rathwell, MB
Full-time
Added 7 mins ago
Production Technician: Non Sterile Machine Operator -Weekend Night (7:00pm-7:30am)
Bimeda
Cambridge, ON
Full-time
Reporting to the Production Supervisor, the Non-Sterile Machine Operator is responsible for ensuring product meets quality standards during packaging operations by operating equipment and…
Added 7 mins ago
Aseptic Technician Level 1 - Night Shift
Bimeda
Cambridge, ON
Full-time
Reporting to the Production Supervisor, the Aseptic Technician Level 1 is responsible for cleaning, sterilizing and setting up the room and equipment in preparation for the aseptic…
Added 7 mins ago
CNC Operator/Machinist - Lathe
ARGUS MACHINE CO LTD
Nisku, AB
Argus is looking for multiple full-time CNC Machinists based in Nisku, AB, for both day and night schedules. Day shift is Monday - Friday, 7:15AM-4:00PM, and night shift is Monday -…
Added 7 mins ago
Financial Support Admin- Full-Time Contract
YMCA of Three Rivers
Stratford, ON
Up to $46,750 CAD / year
Full-time · Contract
Wellness - The YMCA of Three Rivers is committed to the health and wellness of our teams. Full time employees receive…
Added 21 mins ago
Clinical Supervisor - RN
ParaMed Home Health Care
Sault Ste. Marie, ON
Full-time
In this valuable role, the Clinical Supervisor is accountable for the supervision of Nurse's who are caring and making a difference for clients within the community. The Clinical Supervisor…
Added 21 mins ago
Uniformed Asset Protection Personnel
Jobbe
Halifax, NS
Part-time
Loblaw Companies Halifax, Nova Scotia, Canada Part-time 3 days ago
Added 21 mins ago
Uniformed Asset Protection Personnel
Jobbe
NS · Nova Scotia, Canada
Part-time
Loblaw Companies Nova Scotia, Canada Part-time 3 days ago
Added 21 mins ago
Stagehand Job Details | Richmond Hill
City of Richmond Hill
Richmond Hill, ON
Full-time
Reviews supervisor instructions and client requests for each production, ensuring technical requirements are fully understood and executed.
Added 21 mins ago
Account Manager
blackjet inc
Toronto, ON
Full-time
Work with the Account Supervisor to develop ideas that grow the client’s business, contributing to organic growth at the appropriate level.
Added 22 mins ago
Operations Supervisor
Day & Ross
Winnipeg, MB
Full-time
As the Operations Supervisor, you are responsible for supervising the operation of delivery of dedicated freight to meet contractual requirements in a 24-hour, Monday through Saturday…
Added 22 mins ago
Production Supervisor
Stelumar Advanced Manufacturing Inc.
Canada
Full-time
Added 22 mins ago
Shipping & Receiving Supervisor
Stelumar Advanced Manufacturing Inc.
Canada
Full-time
Track and report key production metrics, such as turnaround time, efficiency, downtime, and labour utilization, to drive performance improvements.
Added 22 mins ago
Paralegal (Legal Services Technician 3)
The Government of Nova Scotia
NS · HALIFAX, NS
This is a permanent full-time employment opportunity, located in Halifax, NS.
Added 36 mins ago
Financial Support Admin- Full-Time Contract
YMCA of Three Rivers
Stratford, ON
$46,750 CAD / year
Full-time · Contract
Wellness - The YMCA of Three Rivers is committed to the health and wellness of our teams. Full time employees receive…
Added 36 mins ago
Department Supervisor (Plumbing and Electrical) Full-Time - 7052 Regina
The Home Depot Canada
Regina, SK
Full-time
Added 36 mins ago
Site Supervisor (Roofing)
Top Notch Roofing Inc
Chilliwack, BC
$26 to $30 CAD / hour
Full-time
$26 to $30/hr | Full-Time | Benefits | Chilliwack, BC
Added 36 mins ago
Federal Project Accountant - Accounting Officer Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
…will be required to make a telework arrangement with their supervisor. The incumbent will be expected to work in the office as determined by policy and discussion with their…
Added 36 mins ago
Content Marketing Specialist
Jobbe
Fredericton, NB
Full-time
University of New Brunswick Fredericton, New Brunswick, Canada Full-time 3 days ago
Added 37 mins ago
Support Services Worker - Regular Full Time and Part time
Hopewell Support Services
Guelph, ON
Full-time · Part-time
Hopewell is looking for a Regular Full Time Support Services Worker to join our Residential and Respite Services Team, supporting individuals with developmental and physical disabilities…
Added 37 mins ago
Overnight Awake Support Worker Regular FT
Hopewell Support Services
Guelph, ON
Full-time
Hopewell is looking for a Regular Full Time Overnight Awake Support Worker to join our Residential and Respite Services Team, supporting individuals with developmental and physical…
Added 37 mins ago
Junior Switch Person (Rail Operations)
SECURE
Edmonton, AB
Other
This is a full time Monday to Friday position working 7:00am to 4:00pm. Overtime and Saturdays as required.
Added 50 mins ago
Non-Emergency Patient Transfer - Lead Hand - York Region
Transdev Ontario Manitoba
Gormley, ON
Full-time
We offer comprehensive benefits packages for full time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff
Added 50 mins ago
Inspecteur(-rice) SMT | SMT Inspector
Grass Valley
Montreal, QC
Full-time
Added 50 mins ago
Employment opportunity | Interior Health
Okanagan Indian Band
Armstrong, BC
Full-time
Operations Supervisor – Okanagan Indian Band Group of Companies

Prometric

Customer Service Representative - (FT)

Vancouver, BC, Canada
Metro Vancouver A, BC, Canada

Pay: $38,000 CAD / year
Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

Company Description

Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

CUSTOMER SERVICE REPRESENTATIVE

Paragon Testing Enterprises, a Prometric Company

Full-time

Vancouver, BC

Position Summary

The successful candidate will work under the guidance and direction of the Customer Service Supervisor, to provide customer service to prospective test takers, end-user clients, and partner organizations regarding Paragon's tests and instructional materials.

Work Schedule

The candidate will be required to work five 8-hour shifts between Monday and Sunday, between 8:30am – 5:00pm PST.

Responsibilities

The responsibilities include, but are not limited, to:

Providing comprehensive customer service to test takers via email, telephone, and online chat.
Processing customer requests (i.e., registrations, transfers, and cancellations) in a timely manner.
Promoting the consumption and delivery of Paragon's tests and instructional materials to prospective test-takers, end-user clients, and stakeholders.
Refining procedures for effective delivery and implementation of Paragon's tests and instructional materials.
Providing input to updates of registration and reporting databases.
Tracking customer requests and providing input for improving customer service.

Requirements

At least one year of work experience in customer service.
Sensitivity to inquiries from test takers for whom English is not their first language.
Knowledge and experience with business and office procedures, practices, and their applications.
Experience with computer business applications required including Windows Office (Excel, Word, Access) and email.
Ability to pay careful attention to detail, to work effectively within a team environment, to exercise tact, discretion, and confidentiality, and to work under pressure to meet deadlines.
Effective oral and written communication, strong interpersonal skills, problem solving, customer service, and organizational skills.
Must be eligible to work in Canada.
Will be required to work weekend shifts, on a rotating basis.

Annual Base Salary: $38,000 CAD

Prometric is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other factors considered discriminatory.

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More about this job

Responsibilities

Provide customer service to test takers, clients, and partner organizations through email, telephone, and online chat. Process registrations, transfers, and cancellations; promote tests and instructional materials; and contribute to improving procedures, databases, and customer service.

Requirements

Requires at least one year of customer service experience, familiarity with business and office procedures, and experience with Windows Office applications and email. Candidates should communicate effectively, work well in a team, handle confidential matters with discretion, pay close attention to detail, and be eligible to work in Canada.

Skills

Customer Service
Oral Communication
Written Communication
Interpersonal Skills
Problem Solving
Organization
Attention To Detail
Teamwork
Tact And Discretion
Confidentiality
Time Management
Microsoft Excel
Microsoft Word
Microsoft Access
Email Communication
Customer Request Processing

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Test Takers
Test Development
Test Delivery
Registrations
Transfers
Cancellations
Email
Telephone
Online Chat
Instructional Materials
Customer Requests
Registration Databases
Reporting Databases
Business Procedures
Office Procedures
Windows Office
Microsoft Excel
Microsoft Word
Microsoft Access
Confidentiality
Problem Solving
Interpersonal Skills
Deadline Management
Customer Service Improvement

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