Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
Recruteur(e)
PepsiCo
Laval, QC · Levis, QC · Montreal, QC · Saint-Laurent, Quebec
Full-time
Aptitudes informatiques démontrées, en particulier avec la suite Microsoft.
Added 6 mins ago
School Age Leader
YBC
Vancouver, BC
Up to $23.14 CAD / hour
Part-time
Demonstrate strong computer skills, including proficiency with Microsoft Office (Word, Excel, Outlook) and the ability to learn new software.
Added 6 mins ago
School Age Leader, Support & Inclusion
YBC
Port Moody, BC
Up to $23.14 CAD / hour
Part-time
Demonstrate strong computer skills, including proficiency with Microsoft Office (Word, Excel, Outlook) and the ability to learn new software.
Added 6 mins ago
Team Lead, Recreation (Internal Posting)
YBC
Vanderhoof, BC
$20.25 to $20.79 CAD / hour
Full-time
Be proficient in operation of the ActiveNet, YMCA Business and Cash Practices, Microsoft Office/Teams and support problem solving related to ActiveNet
Added 21 mins ago
Creative Services Coordinator
National Bank of Canada
AB · Edmonton, AB
Full-time
Proficiency in Microsoft Office (Word, Excel, Powerpoint)
Added 21 mins ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Proficient with Microsoft Office suite of tools, specifically Excel for data analysis
Added 21 mins ago
Manuf. Support Technician
Husky Technologies
Bolton, ON
Full-time
Experience with basic Microsoft Outlook and Excel
Added 21 mins ago
Licensed Practical Nurse - Educator - HCA Grow Your Own
Covenant Health Canada
AB · Edmonton, AB
Full-time
…Demonstrated proficient in a computerized environment, including Microsoft Office Suite. A valid Class 5 driver’s license and access to a reliable vehicle is required, as the position…
Added 21 mins ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Added 21 mins ago
Material Handler
Husky Technologies
Bolton, ON
Full-time
Added 21 mins ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
Added 21 mins ago
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
Full-time
Added 21 mins ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Experience with ERP systems (e.g. Microsoft Dynamics AX)
Added 21 mins ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
Solid computer skills (Microsoft Office Suite - Outlook, Excel and Word)
Added 21 mins ago
Financial Analyst (Consolidation)
Husky Technologies
Bolton, ON
Full-time
Workiva, Microsoft AX Dynamics (ERP) and OneStream (consolidation system) experience is an asset
Added 21 mins ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Experience with Infor Baan IV, Microsoft Dynamics AX 2012, or ProAlpha ERP systems is considered an asset.
Added 21 mins ago
Manuf. Support Technician
Husky Technologies
Bolton, ON
Full-time
Experience with basic Microsoft Outlook and Excel
Added 21 mins ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
Solid computer skills (Microsoft Office Suite - Outlook, Excel and Word)
Added 52 mins ago
Occupational Safety Specialist-Remote Lodge Cochrane, ON
Aramark Canada
Cochrane, ON
Full-time
Must be comfortable with frequent computer usage; good working knowledge of all Microsoft Office applications is required
Added 52 mins ago
Health and Safety Coordinator
Oneida Nation of The Thames
Southwold, ON
Full-time
Experience with safety-related systems, databases, and Microsoft Office applications, including preparing reports, tracking corrective actions, and maintaining accurate records.
Added 52 mins ago
Marketing coordinator
Ramen Danbo
Vancouver, BC
Full-time
Added 52 mins ago
Nurse 2 - Rehab Geri
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Added 52 mins ago
Nurse 2 - Urgent Care
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Added 52 mins ago
Customer Service Representative - (FT)
Prometric
Toronto, ON · Greater Toronto Area, Canada
$38,000 CAD / year
Full-time
Added 52 mins ago
Chef de Partie
Grey Eagle Resort & Casino
Calgary, AB
Full-time
…program is required. Training in Outlook Express, PowerPoint, Microsoft Office (Word and Excel) is…

Prometric

Customer Service Representative - (FT)

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Pay: $38,000 CAD / year
Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Company Description

Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

CUSTOMER SERVICE REPRESENTATIVE

Paragon Testing Enterprises, a Prometric Company

Full-time

Toronto, ON

Position Summary

The successful candidate will work under the guidance and direction of the Customer Service Supervisor, to provide customer service to prospective test takers, end-user clients, and partner organizations regarding Paragon's tests and instructional materials.

Work Schedule

The candidate will be required to work five 8-hour shifts between Monday and Sunday, between 8:30am – 5:00pm EST.

Responsibilities

The responsibilities include, but are not limited, to:

Providing comprehensive customer service to test takers via email, telephone, and online chat.
Processing customer requests (i.e., registrations, transfers, and cancellations) in a timely manner.
Promoting the consumption and delivery of Paragon's tests and instructional materials to prospective test-takers, end-user clients, and stakeholders.
Refining procedures for effective delivery and implementation of Paragon's tests and instructional materials.
Providing input to updates of registration and reporting databases.
Tracking customer requests and providing input for improving customer service.

Requirements

At least one year of work experience in customer service.
Sensitivity to inquiries from test takers for whom English is not their first language.
Knowledge and experience with business and office procedures, practices, and their applications.
Experience with computer business applications required including Windows Office (Excel, Word, Access) and email.
Ability to pay careful attention to detail, to work effectively within a team environment, to exercise tact, discretion, and confidentiality, and to work under pressure to meet deadlines.
Effective oral and written communication, strong interpersonal skills, problem solving, customer service, and organizational skills.
Must be eligible to work in Canada.
Will be required to work weekend shifts, on a rotating basis.

Annual Base Salary: $38,000 CAD

Prometric is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other factors considered discriminatory.

Apply About employer

More about this job

Responsibilities

Provide customer service to test takers, clients, and partner organizations through email, telephone, and online chat. Process registrations, transfers, and cancellations, support the delivery of tests and instructional materials, and contribute to procedure and database improvements.

Requirements

Applicants must have at least one year of customer service experience, familiarity with business and office procedures, and experience with Windows Office applications and email. They should communicate effectively, work well in a team, handle confidential matters with discretion, pay close attention to detail, and be eligible to work in Canada.

Skills

Customer Service
Written Communication
Oral Communication
Interpersonal Skills
Problem Solving
Organization
Attention to Detail
Teamwork
Confidentiality
Time Management
Email Support
Telephone Support
Online Chat Support
Microsoft Excel
Microsoft Word
Microsoft Access

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Test Takers
Test Development
Test Delivery
Registrations
Transfers
Cancellations
Email
Telephone
Online Chat
Instructional Materials
Business Procedures
Office Procedures
Windows Office
Microsoft Excel
Microsoft Word
Microsoft Access
Customer Requests
Registration Databases
Reporting Databases
Confidentiality
Problem Solving
Interpersonal Skills
Organizational Skills
Deadline Management
Stakeholder Support

Report this job