Jobs in Canada

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Added 23 mins ago
Thrift Store Clerk
The Salvation Army Canada and Bermuda Territory
North Bay, ON
Part-time
Inform your supervisor of all customer complaints, comments and concerns regarding customer service, prices, merchandise, etc.
Added 23 mins ago
Cleaner, Casual (10 Positions Available)
Brock University
St. Catharines, ON · Main Campus (Employees)
Part-time
Reporting to the Custodial Supervisor, a Casual Cleaner must be available to work various scheduled shifts that include days, afternoons, weekends and midnights to support the operational…
Added 1 hour ago
Lloydminster - Part-time Class 1 Driver Merchandiser
Coca-Cola Canada Bottling Limited
AB · Blackfoot, AB
Part-time
Reporting to the Warehouse Supervisor or Manager, Coke Canada Bottling Driver Merchandisers (or Bulk Drivers) are responsible for delivery of pre-ordered product to assigned accounts,…
Added 1 hour ago
Order Builder (Loader)
Coca-Cola Canada Bottling Limited
Moncton, NB
Full-time
Reporting to the Warehouse Supervisor or Manager, the Order Builder (Loader) is responsible for physical handling of product, materials, supplies and equipment. Using an electric pallet…
Added 1 hour ago
Edmonton - Part-time Class 1 Driver Merchandiser
Coca-Cola Canada Bottling Limited
Edmonton, AB
Part-time
Reporting to the Warehouse Supervisor or Manager, Coke Canada Bottling Driver Merchandisers (or Bulk Drivers) are responsible for delivery of pre-ordered product to assigned accounts,…
Added 1 hour ago
Edmonton - Part-time Warehouse General Laborer (Order Builder)
Coca-Cola Canada Bottling Limited
Edmonton, AB
Part-time
Reporting to the Warehouse Supervisor or Manager, the Order Builder (Loader) is responsible for physical handling of product, materials, supplies and equipment. Using an electric power…
Added 1 hour ago
Driver Merchandiser
Coca-Cola Canada Bottling Limited
Timberlea, NS
Full-time
Reporting to the Warehouse Supervisor or Manager, Coke Canada Bottling Driver Merchandisers (or Bulk Drivers) are responsible for delivery of pre-ordered product to assigned accounts,…
Added 1 hour ago
Driver Merchandiser
Coca-Cola Canada Bottling Limited
Stellarton, NS
Full-time
Reporting to the Warehouse Supervisor or Manager, Coke Canada Bottling Driver Merchandisers (or Bulk Drivers) are responsible for delivery of pre-ordered product to assigned accounts,…
Added 1 hour ago
Driver Merchandiser - Part-Time
Coca-Cola Canada Bottling Limited
Windsor, ON
Part-time
Reporting to the Warehouse Supervisor or Manager, Coke Canada Bottling Driver Merchandisers (or Bulk Drivers) are responsible for delivery of pre-ordered product to assigned accounts,…
Added 2 hours ago
Personal Support Service Worker
Cota
Toronto, ON
Part-time
Liaises regularly with the assigned Primary Workers and applicable Supervisor/Manager, to confirm requirements and plans for personal support services and to ensure accurate and timely…
Added 2 hours ago
Companion Link for Seniors: Volunteer Seniors Visiting
VHA Home HealthCare
Toronto, ON
Full-time
Volunteers must follow the direction of the unit manager/supervisor in the event of an emergency or urgent clinical need that may take priority over volunteer activities
Added 3 hours ago
Clerk 3 - Diagnostic Clerk
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Reporting to the Charge Technologist or the Diagnostic Support Supervisor, the Diagnostic Clerk is responsible for performing functions pertaining to the Diagnostic Services Department by…
Added 3 hours ago
Clerk 3 - Diagnostic Clerk
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Reporting to the Charge Technologist or the Diagnostic Support Supervisor, the Diagnostic Clerk is responsible for performing functions pertaining to the Diagnostic Services Department by…
Added 3 hours ago
Clerk 3 - Diagnostic Clerk
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Reporting to the Charge Technologist or the Diagnostic Support Supervisor, the Diagnostic Clerk is responsible for performing functions pertaining to the Diagnostic Services Department by…
Added 3 hours ago
Clerk 3 - Diagnostic Clerk
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Reporting to the Charge Technologist or the Diagnostic Support Supervisor, the Diagnostic Clerk is responsible for performing functions pertaining to the Diagnostic Services Department by…
Added 3 hours ago
Clerk 3 - Diagnostic Clerk
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Reporting to the Charge Technologist or the Diagnostic Support Supervisor, the Diagnostic Clerk is responsible for performing functions pertaining to the Diagnostic Services Department by…
Added 3 hours ago
Customer Service Representative - (FT)
Prometric
Toronto, ON · Greater Toronto Area, Canada
$38,000 CAD / year
Full-time
The successful candidate will work under the guidance and direction of the Customer Service Supervisor, to provide customer service to prospective test takers, end-user clients, and partner…
Added 4 hours ago
2600002542 - Supervisor Pharmacy
Lakeridge Health
Oshawa, ON
Internship
The DRCC Pharmacy Supervisor provides leadership and supervision of operational activities within DRCC Pharmacy team and is responsible for coordinating and overseeing the day-to-day…
Added 5 hours ago
Food Service I
Alberta Health Services
High Prairie, AB
Part-time
Under the general supervision of the Food Services Supervisor, this position performs routine food service duties such as preparation, portioning, assembly, delivery, distribution,…
Added 5 hours ago
Food Service I
Alberta Health Services
Fairview, AB
Part-time
Under the general supervision of the Food Services Supervisor, this position performs routine food service duties such as preparation, portioning, assembly, delivery, distribution,…
Added 6 hours ago
Utility (Full-Time) - YUL Airport
SSP America
Dorval, QC
Full-time
Assist all guests with specific requests and communicate special needs to server/supervisor
Added 6 hours ago
Overnight Receiving Receiving Department Supervisor Full Time - 7160 North Bay
The Home Depot Canada
North Bay, ON
Full-time
Added 6 hours ago
Food Service I
Alberta Health Services
Claresholm, AB
Part-time
…experience. Under the general supervision of a Food Services Supervisor, you will use your customer service, teamwork and organizational skills to independently: Prepare, handle, portion…
Added 6 hours ago
Food Service I
Alberta Health Services
AB · Edmonton, AB
Temporary
…customer experience. Under the general supervision of a NFS Supervisor, you will use your customer service, teamwork and organizational skills to independently to prepare, handle, portion…
Added 6 hours ago
Project Manager I
First Onsite - CA
Kingston, ON
Full-time
2+ years of experience as a Project Supervisor or in a related restoration or construction role

Prometric

Customer Service Representative - (FT)

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Pay: $38,000 CAD / year
Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

Company Description

Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

CUSTOMER SERVICE REPRESENTATIVE

Paragon Testing Enterprises, a Prometric Company

Full-time

Toronto, ON

Position Summary

The successful candidate will work under the guidance and direction of the Customer Service Supervisor, to provide customer service to prospective test takers, end-user clients, and partner organizations regarding Paragon's tests and instructional materials.

Work Schedule

The candidate will be required to work five 8-hour shifts between Monday and Sunday, between 8:30am – 5:00pm EST.

Responsibilities

The responsibilities include, but are not limited, to:

Providing comprehensive customer service to test takers via email, telephone, and online chat.
Processing customer requests (i.e., registrations, transfers, and cancellations) in a timely manner.
Promoting the consumption and delivery of Paragon's tests and instructional materials to prospective test-takers, end-user clients, and stakeholders.
Refining procedures for effective delivery and implementation of Paragon's tests and instructional materials.
Providing input to updates of registration and reporting databases.
Tracking customer requests and providing input for improving customer service.

Requirements

At least one year of work experience in customer service.
Sensitivity to inquiries from test takers for whom English is not their first language.
Knowledge and experience with business and office procedures, practices, and their applications.
Experience with computer business applications required including Windows Office (Excel, Word, Access) and email.
Ability to pay careful attention to detail, to work effectively within a team environment, to exercise tact, discretion, and confidentiality, and to work under pressure to meet deadlines.
Effective oral and written communication, strong interpersonal skills, problem solving, customer service, and organizational skills.
Must be eligible to work in Canada.
Will be required to work weekend shifts, on a rotating basis.

Annual Base Salary: $38,000 CAD

Prometric is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other factors considered discriminatory.

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More about this job

Responsibilities

Provide customer service to test takers, clients, and partner organizations through email, telephone, and online chat. Process registrations, transfers, and cancellations, support the delivery of tests and instructional materials, and contribute to procedure and database improvements.

Requirements

Applicants must have at least one year of customer service experience, familiarity with business and office procedures, and experience with Windows Office applications and email. They should communicate effectively, work well in a team, handle confidential matters with discretion, pay close attention to detail, and be eligible to work in Canada.

Skills

Customer Service
Written Communication
Oral Communication
Interpersonal Skills
Problem Solving
Organization
Attention to Detail
Teamwork
Confidentiality
Time Management
Email Support
Telephone Support
Online Chat Support
Microsoft Excel
Microsoft Word
Microsoft Access

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Test Takers
Test Development
Test Delivery
Registrations
Transfers
Cancellations
Email
Telephone
Online Chat
Instructional Materials
Business Procedures
Office Procedures
Windows Office
Microsoft Excel
Microsoft Word
Microsoft Access
Customer Requests
Registration Databases
Reporting Databases
Confidentiality
Problem Solving
Interpersonal Skills
Organizational Skills
Deadline Management
Stakeholder Support

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