Find work in Canada.

334,438 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
Account Executive
Resolve Restoration
Surrey, BC
Full-time
Added 13 mins ago
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
Strong computer background, proficiency in Microsoft Excel, Word, Visio, Power Point,
Added 13 mins ago
IT Program Manager - Insurance
Aviva Canada
Markham, ON
Full-time
Proficiency in MS Project, Microsoft Suite (Excel, PowerPoint, Word), Teams and SharePoint
Added 13 mins ago
HSE Administrator
Tecnicas Reunidas
BC · British Columbia, Canada
Full-time
Proficiency with Microsoft Office, particularly Excel, Word, and Outlook.
Added 14 mins ago
Field Service Engr II
Honeywell
Burnaby, BC
Full-time
Proficient with Microsoft Office applications.
Added 14 mins ago
Account Manager
Transoft Solutions
Vancouver, BC
Full-time
Added 14 mins ago
Operations Support Representative 3
FortisBC
Surrey, BC
Added 14 mins ago
Operations Manager G&E Contracting LP
Mainroad
Victoria, BC
Full-time
Strong proficiency with Microsoft Office, including Excel, Outlook, Word, and Teams.
Added 14 mins ago
Client Care Coordinator
Classic LifeCare
Prince George, BC
Up to $23 CAD / hour
Full-time
Strong computer skills, including Microsoft Office 365 (Excel, Outlook, Teams).
Added 28 mins ago
Interior Design Liaison
RareBuilt Homes Ltd.
Calgary, AB
Full-time
Added 28 mins ago
Compliance Coordinator
IG Wealth Management
Quebec, QC
Full-time
Demonstrated proficiency with Microsoft Word, Excel and Access as well as internal IG client systems (Transact, Platform zero, Trex etc.), leveraging AI tools to enhance productivity, data…
Added 28 mins ago
Fashion Associate (Part time) - Vaughan Mills
RW&CO
Concord, ON
Part-time
Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
Added 28 mins ago
Compliance Coordinator
IG Wealth Management
MB · Manitoba, Canada
Full-time
Demonstrated proficiency with Microsoft Word, Excel and Access as well as internal IG client systems (Transact, Platform zero, Trex etc.), leveraging AI tools to enhance productivity, data…
Added 28 mins ago
Temporary Fashion Associate - CF Polo Park
RW&CO
Winnipeg, MB
Part-time
Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
Added 28 mins ago
Senior Interior Designer
FBM
Halifax, NS
Full-time
Proficiency in AutoCAD and Microsoft Office, Adobe Creative Cloud.
Added 28 mins ago
Civil Construction Estimator
Objective Recruiting
Fort St. John, BC
Full-time
Software: Experience with SAGE Estimating, Procore, MS Project, and Microsoft Office.
Added 28 mins ago
Avalanche Forecaster - Winter 2026/27
Sun Peaks Resort
BC · Sun Peaks Mountain, BC
Full-time
Added 28 mins ago
Registered Practical Nurse – Medical 3B – Full Time
Sault Area Hospital
Sault Ste. Marie, ON
Full-time
Added 28 mins ago
Fashion Associate (Part time) - Square One
RW&CO
Mississauga, ON
Part-time
Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
Added 28 mins ago
Team Lead (Full time) - Georgian Mall
RW&CO
Barrie, ON
Full-time
Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
Added 28 mins ago
HR Assistant (14 months contract)
Endress+Hauser Group
Burlington, ON
Full-time
Proficient in Microsoft Word, Excel and PowerPoint
Added 28 mins ago
Temporary Fashion Associate - Oshawa Centre
RW&CO
Oshawa, ON
Part-time
Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
Added 28 mins ago
Consultant, Client Success
Visa
Toronto, ON
Full-time
All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.
Added 28 mins ago
Project Accountant
Concert Properties
Vancouver, BC
$65,000 to $75,000 USD / year
Full-time
Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook.
Added 28 mins ago
Part-time Professor, HVAC – Refrigeration & Air Conditioning
Conestoga College
Kitchener, ON
Experience with computer systems (e.g., Microsoft Office Suite) and educational technologies (e.g., D2L) is preferred

Prometric

Customer Service Representative - (FT)

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Pay: $38,000 CAD / year
Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Company Description

Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

CUSTOMER SERVICE REPRESENTATIVE

Paragon Testing Enterprises, a Prometric Company

Full-time

Toronto, ON

Position Summary

The successful candidate will work under the guidance and direction of the Customer Service Supervisor, to provide customer service to prospective test takers, end-user clients, and partner organizations regarding Paragon's tests and instructional materials.

Work Schedule

The candidate will be required to work five 8-hour shifts between Monday and Sunday, between 8:30am – 5:00pm EST.

Responsibilities

The responsibilities include, but are not limited, to:

Providing comprehensive customer service to test takers via email, telephone, and online chat.
Processing customer requests (i.e., registrations, transfers, and cancellations) in a timely manner.
Promoting the consumption and delivery of Paragon's tests and instructional materials to prospective test-takers, end-user clients, and stakeholders.
Refining procedures for effective delivery and implementation of Paragon's tests and instructional materials.
Providing input to updates of registration and reporting databases.
Tracking customer requests and providing input for improving customer service.

Requirements

At least one year of work experience in customer service.
Sensitivity to inquiries from test takers for whom English is not their first language.
Knowledge and experience with business and office procedures, practices, and their applications.
Experience with computer business applications required including Windows Office (Excel, Word, Access) and email.
Ability to pay careful attention to detail, to work effectively within a team environment, to exercise tact, discretion, and confidentiality, and to work under pressure to meet deadlines.
Effective oral and written communication, strong interpersonal skills, problem solving, customer service, and organizational skills.
Must be eligible to work in Canada.
Will be required to work weekend shifts, on a rotating basis.

Annual Base Salary: $38,000 CAD

Prometric is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other factors considered discriminatory.

Apply About employer

More about this job

Responsibilities

Provide customer service to test takers, clients, and partner organizations by email, telephone, and online chat. Process registrations, transfers, and cancellations, support delivery of tests and instructional materials, and contribute to procedure and database improvements.

Requirements

Requires at least one year of customer service experience, familiarity with business and office procedures, and experience with Windows Office applications and email. Candidates must communicate effectively, work well in a team, handle confidential matters with care, meet deadlines under pressure, and be eligible to work in Canada.

Skills

Customer Service
Written Communication
Oral Communication
Interpersonal Skills
Problem Solving
Organization
Attention To Detail
Teamwork
Tact And Discretion
Confidentiality
Time Management
Email Support
Telephone Support
Online Chat
Microsoft Excel
Microsoft Word

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Test Takers
Test Registration
Registration Transfers
Cancellations
Instructional Materials
Email
Telephone
Online Chat
Microsoft Windows
Microsoft Excel
Microsoft Word
Microsoft Access
Customer Requests
Registration Databases
Reporting Databases
Business Procedures
Office Procedures
Problem Solving
Confidentiality
Deadline Management
Test Delivery
Customer Service Improvement

Report this job