Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 31, 2026

Hiring at a glance

View jobs

Open jobs: 3,699
Employers: 731

Advertised starting pay

Average starting payCAD / hour: $18.78Across 497 listings
Average starting payCAD / year: $48,232Across 78 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 5%203 listings
On-site: 94%3,459 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (513), Farm Boy Inc. (390), Shoppers Drug Mart (354).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 13 days ago
LC
Post Office Clerk, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
West Kelowna, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- From $17.95 CAD / hour
- Full-time
Added 13 days ago
C
Client Service Representative
CIBC
Maple Ridge, BC · Mission, BC · Pitt Meadows, BC
- Part-time
Added 13 days ago
LC
Post Office Clerk, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 13 days ago
LC
Post Office Clerk, Hourly Part Time Evening
Loblaw Companies Limited
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 13 days ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Winnipeg, MB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 13 days ago
SD
Post Office Clerk, Hourly Part Time Evening
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Oakville, ON
- From $18 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Oakville, ON
- From $18 CAD / hour
- Full-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Oakville, ON
- $18 CAD / hour
- Full-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Oakville, ON
- $18 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Oakville, ON
- $18 CAD / hour
- Full-time
Added 13 days ago
SD
Post Office Clerk, Hourly Part Time Afternoon Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- From $18 CAD / hour
- Full-time
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Full-time
Added 14 days ago
GC
service advisor - auto repair
Gauthier Chrysler Dodge Jeep RAM
Winnipeg, MB
- Full-time
Added 14 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 14 days ago
UO
Customer Service Clerk
University of Victoria
Victoria, BC
- Full-time
…branches work together as a team to ensure a high standard of customer service delivery, as well as the effective, efficient and safe performance for the operation, development and…
Added 14 days ago
RV
Client Service Representative - Veterinary
Rarebreed Veterinary Partners
Burlington, ON
- Internship
Added 14 days ago
Customer Service Representative
Circle K
Hunter River, PE
Store 6002117: 19782 Malpeque Road, Hunter River, Prince Edward Island C0A 1N0As a Customer Service Representative, you will enjoy:
Added 14 days ago
DT
Customer Service Associate I
Dollar Tree Stores
Edmonton, AB
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 14 days ago
Customer Service Representative
U-Haul
North Vancouver, BC
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a…
Added 14 days ago
Overnight Customer Service Representative
Circle K
Tantallon, NS
As a Customer Service Representative, you will enjoy:
Added 14 days ago
LV
Customer Service Representative I
Lee Valley Tools
Ottawa, ON
- Up to $19 CAD / hour
Added 14 days ago
PA
Customer Service Representative
PROVINCIAL AEROSPACE LTD
St. John's, NL
- Part-time
Job Posting TitleCustomer Service Representative

Prometric

Customer Service Representative - (FT)

Vancouver, BC, Canada

$38,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $38,000 CAD / year
Job type: Full-time
Apply by: Jan 7, 2027
Posting language: English
Posted: Oct 2, 2026

Original job description

Company Description

Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

CUSTOMER SERVICE REPRESENTATIVE

Paragon Testing Enterprises, a Prometric Company

Full-time

Vancouver, BC

Position Summary

The successful candidate will work under the guidance and direction of the Customer Service Supervisor, to provide customer service to prospective test takers, end-user clients, and partner organizations regarding Paragon's tests and instructional materials.

Work Schedule

The candidate will be required to work five 8-hour shifts between Monday and Sunday, between 8:30am – 5:00pm PST.

Responsibilities

The responsibilities include, but are not limited, to:

Providing comprehensive customer service to test takers via email, telephone, and online chat.
Processing customer requests (i.e., registrations, transfers, and cancellations) in a timely manner.
Promoting the consumption and delivery of Paragon's tests and instructional materials to prospective test-takers, end-user clients, and stakeholders.
Refining procedures for effective delivery and implementation of Paragon's tests and instructional materials.
Providing input to updates of registration and reporting databases.
Tracking customer requests and providing input for improving customer service.

Requirements

At least one year of work experience in customer service.
Sensitivity to inquiries from test takers for whom English is not their first language.
Knowledge and experience with business and office procedures, practices, and their applications.
Experience with computer business applications required including Windows Office (Excel, Word, Access) and email.
Ability to pay careful attention to detail, to work effectively within a team environment, to exercise tact, discretion, and confidentiality, and to work under pressure to meet deadlines.
Effective oral and written communication, strong interpersonal skills, problem solving, customer service, and organizational skills.
Must be eligible to work in Canada.
Will be required to work weekend shifts, on a rotating basis.

Annual Base Salary: $38,000 CAD

Prometric is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other factors considered discriminatory.

Apply About employer

More about this job

Responsibilities

Provide customer service to test takers, clients, and partner organizations through email, telephone, and online chat. Process registrations, transfers, and cancellations, promote tests and instructional materials, and contribute to improving procedures, databases, and customer service.

Requirements

Requires at least one year of customer service experience, familiarity with business and office procedures, and experience with Windows Office applications and email. Candidates need strong communication, interpersonal, problem-solving, and organizational skills, attention to detail, discretion, and eligibility to work in Canada; rotating weekend shifts are required.

Skills

Customer Service
Written Communication
Oral Communication
Interpersonal Skills
Problem Solving
Organizational Skills
Attention To Detail
Teamwork
Confidentiality
Time Management
Email Support
Telephone Support
Online Chat Support
Microsoft Excel
Microsoft Word
Microsoft Access

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Test Takers
Test Registration
Registration Transfers
Cancellations
Email Support
Telephone Support
Online Chat
Instructional Materials
Testing Services
Customer Requests
Registration Databases
Reporting Databases
Business Procedures
Office Procedures
Microsoft Windows
Microsoft Excel
Microsoft Word
Microsoft Access
Email
Communication
Problem Solving
Confidentiality
Attention To Detail
Weekend Shifts

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