Jobs in Canada

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Added 8 mins ago
Food Service Worker, Full Time
Havergal
Wolfville, NS
Full-time
Resolve customer concerns and relays relevant information to supervisor.
Added 22 mins ago
Environmental Technician
St Barbara Limited
Middle Musquodoboit, NS
Full-time
This fixed term and full-time position is based at the Touquoy mine site located approximately 1-hour northeast of Halifax, near Middle Musquodoboit, Nova Scotia. The mine is permitted to…
Added 22 mins ago
CNC Programmer
Eclipse Automation
Cambridge, ON
Reporting to the Machine Shop Supervisor, the Programmer/Machinist will assist in the development and implementation of machining policies and procedures, liaise directly with other…
Added 22 mins ago
Technology Sales Supervisor Full Time- Staples Masonville
Staples Inc.
London, ON
Full-time
As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will…
Added 53 mins ago
Material Handler
Home Hardware Stores Limited
St. Jacobs, ON
Contract
All other duties as assigned by your Shift Manager or Supervisor.
Added 53 mins ago
Grounds Maintenance Supervisor- Winter-Full Time
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
Full-time
…various property maintenance projects across the resort. The Supervisor, Grounds Maintenance is well versed in the routine grounds maintenance duties as well as the assigned work orders and…
Added 1 hour ago
Store Supervisor (Full-Time)
Giant Tiger
Longueuil, QC
Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 1 hour ago
Softgoods Supervisor (Full-Time)
Giant Tiger
Granby, QC
Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 1 hour ago
Sewing Machine Operator
Canada Goose
Montreal, QC
Full-time
Full-time position, Monday to Thursday, 7:00 a.m. to 4:00 p.m. and Friday, 7:00 a.m. to 12:00 p.m.
Added 2 hours ago
Custodial Workers-On Call
Vancouver School Board
Vancouver, BC
Full-time
Two References - Your current Manager and 1 more most recent direct supervisor. Include their full name, title, company name, email address, phone number and the months and years they…
Added 2 hours ago
Customer Service Representative - (FT)
Prometric
Vancouver, BC · Metro Vancouver A, BC
$38,000 CAD / year
Full-time
The successful candidate will work under the guidance and direction of the Customer Service Supervisor, to provide customer service to prospective test takers, end-user clients, and partner…
Added 3 hours ago
Software Developer
City of Winnipeg
Winnipeg, MB
Full-time
Position Type: Temporary, Full time, (2 years term position)
Added 3 hours ago
General Electrician
City of Winnipeg
Winnipeg, MB
Full-time
Position Type: Permanent on a Temporary Basis - Up to 18 Months, Full-time
Added 3 hours ago
Housekeeper
Aramark Canada
Windsor, ON
Full-time
It's time for a sweeping change to your career so that you can pursue what matters to you! At Aramark, making sure we provide clean environments is something in which we take pride and is a…
Added 4 hours ago
Sous Chef Full Time
Compass Group Canada
Wolfville, NS
Full-time
Collaborates with the Production Supervisor, Catering Supervisor and Executive Chef on all menu refreshes, and provides feedback.
Added 4 hours ago
Housekeeper
Aramark Canada
Lakefield, ON
Full-time
It's time for a sweeping change to your career so that you can pursue what matters to you! At Aramark, making sure we provide clean environments is something in which we take pride and is a…
Added 4 hours ago
Housekeeping Attendant, Full Time
Compass Group Canada
Wawa, ON
Full-time
Report all injuries and hazards to the supervisor immediately
Added 4 hours ago
Janitor, Full Time
Compass Group Canada
Wawa, ON
Full-time
Added 4 hours ago
Gas Bar Clerk Cashier (Barlow Trail)
Calgary Co-op
Calgary, AB
Part-time
…challenge. We offer competitive wages, extended health benefits for full-time and part-time employees, paid vacations, 5% employee discount (cashback) on all purchases, a recognition…
Added 4 hours ago
1.0 FTE, Full-Time, LTO/Temporary Dedicated Occasional Teacher (DOT) Position - BAPS - MMPS
Superior Greenstone District School Board
Red Rock, ON
Full-time
…emergency situation; up to 1 period of additional instructional…
Added 6 hours ago
Community Personal Support Worker (PSW)
S.R.T. MedStaff
Toronto, ON
Full-time
Reporting to the Home Support Supervisor, the Community PSW is expected to deliver high-quality of care and service that will support patients to live comfortably and safely in their home…
Added 6 hours ago
Social Worker Degree
HealthCareersInSask.ca
Weyburn, SK
Full-time
…interdisciplinary team. The Social Worker, BSW reports directly to the Supervisor of Adult Community Services or his/her…
Added 6 hours ago
Safety Advisor
Pembina Pipeline Corporation
AB · Grande Prairie, AB
…operations along the hydrocarbon value chain allow us to offer a full state of midstream and marketing services to our customers in the energy…
Added 7 hours ago
Operations Supervisor
FedEx Canada
Owen Sound, ON
Full-time
Détails Supplémentaires: Full Time Ops Supervisor Position
Added 7 hours ago
Building Operator
Dexterra Group
Toronto, ON
Full-time
…across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer…

Prometric

Customer Service Representative - (FT)

Vancouver, BC, Canada
Metro Vancouver A, BC, Canada

Pay: $38,000 CAD / year
Job type: Full-time
Apply by: Oct 20, 2026
Posting language: English
Posted: Sep 20, 2026

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Original job description

Company Description

Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

CUSTOMER SERVICE REPRESENTATIVE

Paragon Testing Enterprises, a Prometric Company

Full-time

Vancouver, BC

Position Summary

The successful candidate will work under the guidance and direction of the Customer Service Supervisor, to provide customer service to prospective test takers, end-user clients, and partner organizations regarding Paragon's tests and instructional materials.

Work Schedule

The candidate will be required to work five 8-hour shifts between Monday and Sunday, between 8:30am – 5:00pm PST.

Responsibilities

The responsibilities include, but are not limited, to:

Providing comprehensive customer service to test takers via email, telephone, and online chat.
Processing customer requests (i.e., registrations, transfers, and cancellations) in a timely manner.
Promoting the consumption and delivery of Paragon's tests and instructional materials to prospective test-takers, end-user clients, and stakeholders.
Refining procedures for effective delivery and implementation of Paragon's tests and instructional materials.
Providing input to updates of registration and reporting databases.
Tracking customer requests and providing input for improving customer service.

Requirements

At least one year of work experience in customer service.
Sensitivity to inquiries from test takers for whom English is not their first language.
Knowledge and experience with business and office procedures, practices, and their applications.
Experience with computer business applications required including Windows Office (Excel, Word, Access) and email.
Ability to pay careful attention to detail, to work effectively within a team environment, to exercise tact, discretion, and confidentiality, and to work under pressure to meet deadlines.
Effective oral and written communication, strong interpersonal skills, problem solving, customer service, and organizational skills.
Must be eligible to work in Canada.
Will be required to work weekend shifts, on a rotating basis.

Annual Base Salary: $38,000 CAD

Prometric is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other factors considered discriminatory.

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More about this job

Responsibilities

Provide comprehensive customer support to test takers and partners via email, phone, and chat. Handle registrations, transfers, and cancellations while helping refine delivery procedures for instructional materials.

Requirements

Requires at least one year of customer service experience and proficiency in Microsoft Office applications. Candidates must be eligible to work in Canada and available for rotating weekend shifts.

Skills

Customer Service
Email Communication
Telephone Communication
Online Chat
Registration Processing
Microsoft Excel
Microsoft Word
Microsoft Access
Problem Solving
Organizational Skills
Interpersonal Skills
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Test Development
Registration Databases
Windows Office
Excel
Word
Access
Client Relations
Stakeholder Management
Administrative Procedures
Vancouver
Prometric
Paragon Testing Enterprises

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