Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Sep 21, 2026

Hiring at a glance

View jobs

Open jobs: 1,794
Employers: 491

Advertised starting pay

Average starting payCAD / hour: $18.38Across 231 listings
Average starting payCAD / year: $45,357Across 49 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%31 listings
Hybrid: 7%129 listings
On-site: 91%1,632 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (229), Farm Boy Inc. (189), Dollar Tree Stores (169).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

Save this search

Added 11 days ago
Contact Centre Representative (Cards, Costco, Remote) - Bilingual (French and English)
CIBC
Toronto, ON
Full-time
As a Costco Contact Centre Representative, you
Added 11 days ago
Customer Service Representative
BMO
Granby, QC
Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 4 months ago
Bilingual Customer Service Representative - Automotive
EDealer
Quebec, Quebec
$45,000 to $50,000 CAD / year
Full-time
Added 5 months ago
Customer Service Representative
Localcoin
Toronto, Ontario · Ontario
$40,000 to $55,000 USD / year
Full-time
Added 5 months ago
Customer Service Representative
Farm Boy Inc.
Toronto, Ontario
Full-time
Added 5 months ago
Customer Service Agent (PT)
Jazz Aviation LP
Sault Ste. Marie, Ontario
Part-time
Our Customer Service Agent, Kamaljeet, explains why she is passionate about her work
Added 2 months ago
Customer Service Associate I
Dollar Tree Stores
Moose Jaw, Saskatchewan
Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 11 days ago
Customer Service Agent (part-time – nights and weekend)
SAIL
Terrebonne, QC
Part-time
As a customer service agent, you are the first and last point of contact with our customers. Your main responsibility will be to become an ambassador to the SAIL’s m
Added 11 days ago
Clerk B - Customer Service Representative - Bilingual
City of Winnipeg
Winnipeg, MB
Full-time
Added 11 days ago
Customer Service Representative
YBC
Vanderhoof, BC
Position Title: Customer Service Representative
Added 11 days ago
Customer Service Representative
Circle K
Halifax, NS
Part-time
As a Customer Service Representative, you will enjoy:
Added 11 days ago
Part-Time Customer Service Representative- ACT
Circle K
New Glasgow, NS
Part-time
As a Customer Service Representative, you will enjoy:
Added 11 days ago
Customer Service Representative
Wesco
Mississauga, ON
Full-time
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine…
Added 11 days ago
Customer Service Representative
MARITIME PAPER PRODUCTS
Dartmouth, NS
Full-time
…and manufacturing for retail-ready display. We support our…
Added 11 days ago
Customer Service Representative
RBGlobal
Oshawa, ON
Full-time
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our…
Added 5 months ago
Customer Service Representative
Farm Boy Inc.
Toronto, Ontario
Part-time
Added 5 months ago
Agent(e) à la prise de rendez-vous - Customer Service Representative
Action Grenier Autogroupe
Longueuil, Quebec
Full-time
Longueuil Toyota est à la recherche d’un(e) agent(e) à la prise de rendez-vous pour son département du service afin de compléter son équipe!
Added 5 months ago
Customer Service Representative
Applied Industrial Technologies - Canada
Toronto, Ontario
Full-time
Added 2 months ago
Customer Service Representative/Dispatch (Part-Time) - Innisfail - Central Alberta Co-op
Co-op
Innisfail, Alberta
Part-time
Are you a dedicated individual with a passion for exceptional customer service and a commitment to maintaining safety standards? Do you thrive in a fast-paced and collaborative environment?…
Added 2 months ago
Customer Service Associate I
Dollar Tree Stores
Essex, Ontario
Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 11 days ago
Customer Service Representative
Finning
Calgary, AB
Full-time
Are you a customer-focused professional who thrives in a fast-paced environment? Do you enjoy helping customers find the right equipment and solutions to keep their projects moving? We are…
Added 11 days ago
Customer Service Agent
Executive Aviation
Kamloops, BC
Part-time
In Kamloops you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA?…
Added 11 days ago
Customer Service Representative (South Barrie)
Boyd Group Services
Barrie, ON
Full-time
Added 11 days ago
Customer Service Representative
BMO
New Glasgow, NS
Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 5 months ago
Customer Service Representative - (FT)
Prometric
Vancouver, British Columbia
$38,000 CAD / year
Full-time

Prometric

Customer Service Representative - (FT)

Vancouver, BC, Canada

Pay: $38,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Apr 12, 2026

Apply About employer

Applications open in a new tab.

Original job description

Company Description

Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

CUSTOMER SERVICE REPRESENTATIVE

Paragon Testing Enterprises, a Prometric Company

Full-time

Vancouver, BC

Position Summary

The successful candidate will work under the guidance and direction of the Customer Service Supervisor, to provide customer service to prospective test takers, end-user clients, and partner organizations regarding Paragon's tests and instructional materials.

Work Schedule

The candidate will be required to work five 8-hour shifts between Monday and Sunday, between 8:30am – 5:00pm PST.

Responsibilities

The responsibilities include, but are not limited, to:

Providing comprehensive customer service to test takers via email, telephone, and online chat.
Processing customer requests (i.e., registrations, transfers, and cancellations) in a timely manner.
Promoting the consumption and delivery of Paragon's tests and instructional materials to prospective test-takers, end-user clients, and stakeholders.
Refining procedures for effective delivery and implementation of Paragon's tests and instructional materials.
Providing input to updates of registration and reporting databases.
Tracking customer requests and providing input for improving customer service.

Requirements

At least one year of work experience in customer service.
Sensitivity to inquiries from test takers for whom English is not their first language.
Knowledge and experience with business and office procedures, practices, and their applications.
Experience with computer business applications required including Windows Office (Excel, Word, Access) and email.
Ability to pay careful attention to detail, to work effectively within a team environment, to exercise tact, discretion, and confidentiality, and to work under pressure to meet deadlines.
Effective oral and written communication, strong interpersonal skills, problem solving, customer service, and organizational skills.
Must be eligible to work in Canada.
Will be required to work weekend shifts, on a rotating basis.

Annual Base Salary: $38,000 CAD

Prometric is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other factors considered discriminatory.

Apply About employer

More about this job

Responsibilities

The successful candidate will provide customer service to test takers and clients regarding Paragon's tests and materials. Responsibilities include processing requests, promoting tests, refining procedures, and tracking customer inquiries.

Requirements

Candidates must have at least one year of customer service experience and be sensitive to non-native English speakers. Knowledge of office procedures and experience with business applications are also required.

Skills

Customer Service
Communication
Problem Solving
Interpersonal Skills
Organizational Skills
Attention to Detail
Teamwork
Confidentiality
Office Procedures
Business Applications
Email
Windows Office
Tact
Discretion
Pressure Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Test Development
Instructional Materials
Email
Telephone
Online Chat
Registrations
Transfers
Cancellations
Databases
Windows Office
Excel
Word
Access
Detail Orientation
Team Environment

Report this job