Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Oct 3, 2026

Hiring at a glance

View jobs

Open jobs: 1,623
Employers: 455

Advertised starting pay

Average starting payCAD / hour: $18.36Across 243 listings
Average starting payCAD / year: $47,659Across 34 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%32 listings
Hybrid: 8%122 listings
On-site: 90%1,467 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (232), Farm Boy Inc. (208), Dollar Tree Stores (64).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Added 22 days ago
DI
Customer Service Representative - Ocean + Air Import
Delmar International Inc.
Montreal, QC
- Full-time
Reporting to the Director of CRM, North America, the Customer Service Representative - Ocean + Air Import plays an important role in supporting customer relationships and connecting our…
Added 5 months ago
S|
Customer Service Associate
Savers | Value Village
Calgary, Alberta
- Other
Added 5 months ago
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Customer Service Associate
Savers | Value Village
Calgary, Alberta
- Other
Added 5 months ago
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Customer Service Associate
Savers | Value Village
Calgary, Alberta
- Other
Added 5 months ago
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Customer Service Associate
Savers | Value Village
Winnipeg, Manitoba
- Other
Added 5 months ago
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Customer Service Associate
Savers | Value Village
Winnipeg, Manitoba
- Other
Added 5 months ago
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Customer Service Associate
Savers | Value Village
Winnipeg, Manitoba
- Other
Added 5 months ago
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Customer Service Associate
Savers | Value Village
Winnipeg, Manitoba
- Other
Added 5 months ago
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Customer Service Associate
Savers | Value Village
Winnipeg, Manitoba
- Other
Added 5 months ago
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Customer Service Associate
Savers | Value Village
Edmonton, Alberta
- Other
Added 5 months ago
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Customer Service Associate
Savers | Value Village
Edmonton, Alberta
- Other
Added 5 months ago
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Customer Service Associate
Savers | Value Village
Edmonton, Alberta
- Other
Added 5 months ago
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Customer Service Associate
Savers | Value Village
Fredericton, New Brunswick
- Other
Added 5 months ago
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Customer Service Associate
Savers | Value Village
Yorkton, Saskatchewan
- Other
Added 5 months ago
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Customer Service Associate
Savers | Value Village
Saint John, New Brunswick
- Other
Added 5 months ago
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Customer Service Associate
Savers | Value Village
Red Deer, Alberta
- Other
Added 5 months ago
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Customer Service Associate
Savers | Value Village
Saskatoon, Saskatchewan
- Other
Added 5 months ago
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Customer Service Associate
Savers | Value Village
Saskatoon, Saskatchewan
- Other
Added 5 months ago
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Customer Service Associate
Savers | Value Village
Moncton, New Brunswick
- Other
Added 1 month ago
L
Customer Service Representative (Casual) - Moosonee
LCBO
Remote, Canada
- Part-time
- Remote
Reporting to the Store manager, you will make a positive impression that a customer takes with them, along with their purchases of wine, beer, and spirits.
Added 22 days ago
C
Customer Service Representative/Dispatch (Full-Time) - Innisfail - Central Alberta Co-op
Co-op
Innisfail, AB
- Full-time
Are you a dedicated individual with a passion for exceptional customer service and a commitment to maintaining safety standards? Do you thrive in a fast-paced and collaborative environment?…
Added 2 months ago
FS
Customer Service Representative (CSR) - Booster Juice
Fanshawe Student Union
London, ON
- Part-time
Added 5 months ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, Ontario
- Part-time
Added 5 months ago
M
Customer Service Representative
Motion
Brockville, Ontario
- Full-time
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
Added 2 months ago
FF
Technical Customer Service Representative 2
Fox Factory
Burnaby, British Columbia · CA BC, Burnaby
- Full-time

Prometric

Customer Service Representative - (FT)

Vancouver, BC, Canada

$38,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $38,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Apr 12, 2026

Original job description

Company Description

Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

CUSTOMER SERVICE REPRESENTATIVE

Paragon Testing Enterprises, a Prometric Company

Full-time

Vancouver, BC

Position Summary

The successful candidate will work under the guidance and direction of the Customer Service Supervisor, to provide customer service to prospective test takers, end-user clients, and partner organizations regarding Paragon's tests and instructional materials.

Work Schedule

The candidate will be required to work five 8-hour shifts between Monday and Sunday, between 8:30am – 5:00pm PST.

Responsibilities

The responsibilities include, but are not limited, to:

Providing comprehensive customer service to test takers via email, telephone, and online chat.
Processing customer requests (i.e., registrations, transfers, and cancellations) in a timely manner.
Promoting the consumption and delivery of Paragon's tests and instructional materials to prospective test-takers, end-user clients, and stakeholders.
Refining procedures for effective delivery and implementation of Paragon's tests and instructional materials.
Providing input to updates of registration and reporting databases.
Tracking customer requests and providing input for improving customer service.

Requirements

At least one year of work experience in customer service.
Sensitivity to inquiries from test takers for whom English is not their first language.
Knowledge and experience with business and office procedures, practices, and their applications.
Experience with computer business applications required including Windows Office (Excel, Word, Access) and email.
Ability to pay careful attention to detail, to work effectively within a team environment, to exercise tact, discretion, and confidentiality, and to work under pressure to meet deadlines.
Effective oral and written communication, strong interpersonal skills, problem solving, customer service, and organizational skills.
Must be eligible to work in Canada.
Will be required to work weekend shifts, on a rotating basis.

Annual Base Salary: $38,000 CAD

Prometric is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other factors considered discriminatory.

Apply About employer

More about this job

Responsibilities

The successful candidate will provide customer service to test takers and clients regarding Paragon's tests and materials. Responsibilities include processing requests, promoting tests, refining procedures, and tracking customer inquiries.

Requirements

Candidates must have at least one year of customer service experience and be sensitive to non-native English speakers. Knowledge of office procedures and experience with business applications are also required.

Skills

Customer Service
Communication
Problem Solving
Interpersonal Skills
Organizational Skills
Attention to Detail
Teamwork
Confidentiality
Office Procedures
Business Applications
Email
Windows Office
Tact
Discretion
Pressure Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Test Development
Instructional Materials
Email
Telephone
Online Chat
Registrations
Transfers
Cancellations
Databases
Windows Office
Excel
Word
Access
Detail Orientation
Team Environment

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