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Added 3 mins ago
Transcription Services Specialist, Court Services
Veritext
AB · Vancouver, BC
Experience with delivering exceptional customer service.
Added 20 hours ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
The Customer Success Specialist is responsible for executing Beyond Oil pilots, customer onboarding, training, product adoption, deliveries and ongoing field support for restaurant and…
Added 1 day ago
T
Elevated Support Senior Specialist
Teleperformance
Toronto, ON · TPCA Toronto
- $23.43 CAD / hour
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 1 day ago
FN
Resolution Specialist--Bilingual, Collections
First National Financial LP
Montreal, QC
- Contract
We are hiring a Resolution Specialist--Bilingual, Collections!
Added 2 days ago
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Technical Specialist
Hays
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
We are seeking a Bilingual Technical Support Specialist to provide first-level IT support, Administrative Assistants, and Multi-Advisor Corporations. The successful candidate will serve as…
Added 2 days ago
S
Client Success Specialist
Spektrix
Remote, Canada
- $68,000 to $80,000 CAD / year
- Full-time
- Remote
Multi-Channel Resolution & On-Call Coverage: Resolve inbound client inquiries across phone, email, and video call using internal documentation and established processes, and participate in…
Added 2 days ago
GT
Bilingual Specialist, Tier 2 Support
Giant Tiger
Ottawa, ON
- Full-time
Previous work experience in a customer service role.
Added 2 days ago
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Bilingual ATS Service Desk Specialist II (French Bilingual exp)
Bevertec
Montreal, QC
- Contract
Job Role: Bilingual ATS Service Desk Specialist II (French Bilingual exp)
Added 2 days ago
Multi-Location Branch Customer Service Specialist
Sherwin-Williams
St. Catharines, ON
…Sherwin-Williams products, and recommend the right solutions. Branch Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client…
Added 2 days ago
AP
Payroll Manager
Allied Properties REIT
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
…detail-oriented, trustworthy, and discreet, with exceptional customer service, analytical, and problem-solving skills. You understand the importance of deadlines and take ownership of…
Added 2 days ago
TP
Promotional Products Sourcing Specialist Hybrid
TPS Promotions & Incentives
Markham, ON
- Full-time
As a Merchandiser & Sourcing Specialist you will be assisting account teams to select and propose the creative promotional products for some of the worlds’ largest and most exciting brands…
Added 2 days ago
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Product Specialist - Medical Aesthetics
BoomerangFX
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
We are seeking a proven Product Specialist leader direct experience managing multi-provider practices, owning EMR workflows, patient intake, scheduling, billing, and the end-to-end patient…
Added 2 days ago
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Reliability Specialist - Vibration
Contrôles Laurentide / Laurentide Controls
Kirkland, QC
- Full-time
As a Vibration Specialist, you will play a strategic role for our customers, helping to extend the useful life of assets, improve performance and increase the availability of their…
Added 2 days ago
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Manager, Payroll
Allied
Toronto, ON
- Full-time
…detail-oriented, trustworthy, and discreet, with exceptional customer service, analytical, and problem-solving skills. You understand the importance of deadlines and take ownership of…
Added 2 days ago
Member Advice Specialist - Sidney Branch
Coast Capital Savings
Sidney, BC
…needs. Our friendly Member Advice Specialists are sales and customer service superstars who bring our “How can we help you?” brand to life with every member they interact with. Imagine…
Added 2 days ago
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Indigenous Health Specialist
Niagara Region
ON · Niagara, ON
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…alignment of operational needs, business requirements, and customer service…
Added 2 days ago
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Public Health Intervention Specialist
Niagara Region
ON · Niagara, ON
- Full-time
…alignment of operational needs, business requirements, and customer service…
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Workday HRIS Analyst
Semperis
Toronto, ON
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…workflows. This role will partner closely with the Talent Operations Specialist, HRBPs, Compensation, and other stakeholders to maintain accurate employee data, improve processes, support…
Added 2 days ago
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Administrative Support V - Manager Services Specialist
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Calgary, AB · Greater Calgary Metropolitan Area
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Alberta Health Services is seeking a highly organized and customer service driven individual for the role of Manager Service Specialist within our Human Resources Contact Centre (HRCC)…
Added 3 days ago
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Bilingual Order Management Specialist
Smith+Nephew
Mississauga, ON · CAN - Mississauga
- $47,250 to $70,750 CAD / year
- Full-time
As a Bilingual Order Management Specialist, you will provide excellent bilingual customer service and sales support for all internal and external stakeholders, support the processing of all…
Added 3 days ago
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Member Experience Advisor - North Hill
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Red Deer, AB
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Added 3 days ago
KM
Field Service Technician (St.John's, Newfoundland)
Konica Minolta Business Solutions (Canada) Ltd.
NL · St.John's, Newfoundland
- Full-time
As an Office Systems Specialist, you maintain and repair Multi-Functional Products and resolve customer scanning/printing issues while maintaining effective relationships with customers and…
Added 3 days ago
Field Sales Specialist- MDU
Rogers Communications
Toronto, ON
Build customer loyalty by delivering best in class customer service and effectively escalating customer issues
Added 3 days ago
S
Air Agent
Serefin
Remote, Canada
- $22 CAD / hour
- Full-time
- Remote
The Air agent will work within our key specialist team by serving as an expert on our GDS systems. This role will entail you working directly with our customers and business partners in…
Added 3 days ago
KM
Field Service Technician (St.John's, Newfoundland)
Konica Minolta Business Solutions Canada
St. John's, NL
- Full-time
As an Office Systems Specialist, you maintain and repair Multi-Functional Products and resolve customer scanning/printing issues while maintaining effective relationships with customers and…

Propel Holdings

Payroll Specialist

Toronto, ON, M5E 1K3, Canada

$70,000 – $90,000 · Full-time

Apply About employer

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Job details

Pay: $70,000 – $90,000
Job type: Full-time
Experience: 5+ years of experience in full-cycle payroll administration, ideally in a high-growth or multi-entity environment
Posting language: English
Posted: Oct 16, 2026

Original job description

About Us:

Propel (TSX: PRL) is a fintech company building a new world of financial opportunity by facilitating access to credit for consumers underserved by traditional financial institutions. Through its AI-driven platform, Propel evaluates customers in a more comprehensive way than traditional credit scores can. Our revolutionary fintech platform has already helped consumers access over one million loans and lines of credit and over one billion dollars in credit.

To build a new world of opportunity we bring together the brightest talent to help us build opportunities. We are entrepreneurs and believe in measuring success through results and growing within; talent and hard work never goes unnoticed. At Propel, we are here to change the way employees, customers and shareholders succeed together.

We are a team of passionate entrepreneurs, who foster curiosity and growth in our employees. Our culture is why we have been so successful and why our employees choose Propel to build their careers. It is also why we are one of North America’s fastest growing companies and a Best Place to Work.

Join us as we change the way employees, customers and shareholders succeed together.

About You:

You are self-driven and passionate about the quality of your work, with a desire to grow your career. You take ownership, seek out learning opportunities, and bring a data-centric mindset to solving problems. You enjoy turning complex information into clear insights and exploring how technology, including AI, can make work more effective. Your curiosity drives you to ask thoughtful questions, proactively research unfamiliar topics, and assess reliable sources to develop practical, well-informed solutions.

The Payroll Specialist will collaborate in a team to ensure the accurate and timely processing of payroll, with a primary focus on Canada and USA, with exposure to UK. You will use UKG Pro and Workforce Management (formerly Dimensions) to manage employee data, support payroll processes, and time off management. The primary focus of this role is end‑to‑end payroll processing and reporting, with supporting responsibilities for payroll system administration, configuration, and total rewards. You will partner closely with People & Culture and Finance to ensure compliance, strong controls, and great employee experience.

Responsibilities

Use UKG Pro to manage employee lifecycle events (new hires, internal changes, leaves, and terminations, etc.), ensuring payroll is set up in compliance with payroll legislation across all jurisdictions
Assist with full-cycle, bi-weekly payroll processing for 600+ Canadian employees and 30+ US employees mainly in Puerto Rico and Texas, including salaried and hourly employees, and Members of Board
Prepare and reconcile payroll reports (pay registers, deductions reports, journal entries, bank files) for Finance, ensuring accurate GL postings and variance explanations
Help design and enhance reports and data analysis that translate payroll, benefits, and compensation data into actionable insights for People & Culture and Finance
Leverage UKG Pro data to validate that all new employees are onboarded correctly into payroll and benefits
Respond to employee and manager inquiries related to pay, deductions, and policies, providing clear and timely support while protecting confidentiality
Support the reconciliation of Group Benefits, FlexPlan, Stock Option benefits, and GRSP contributions and prepare monthly/quarterly reports as required
Contribute to benefits design and total compensation projects through data gathering, analysis, and project support, building broader experience beyond day-to-day payroll operations
Maintain employee records in UKG Pro, including compensation, tax, benefits, and direct deposit details; validate all mandatory fields and pay group assignments are correct
Review time and attendance data in UKG for completeness and accuracy, following up with managers and/or the internal Workforce Management team to correct discrepancies in time for payroll processing
Support year-end activities such as year end reconciliations, adjustments, T4 & W-2 processing and statutory filings
Support payroll audits by maintaining organized documentation and responding to information requests from internal and external partners and government bodies
Maintaining and updating employee and system data
Participate in testing and implementation of system changes or enhancements in UKG Pro & WFM that are related to payroll, time & attendance, and benefits
Contribute to continuous improvement by identifying opportunities to streamline payroll processes and strengthen internal controls
Explore and help evaluate opportunities to use AI and automation to improve reporting, streamline tasks, and increase team effectiveness, while maintaining data accuracy, confidentiality, and appropriate review
Review error reports and make appropriate corrections where needed to ensure integrations are running as expected
Support configuration, maintenance, and optimization of UKG Pro and UKG Workforce Management modules

Requirements

Must Have

5+ years of experience in full-cycle payroll administration, ideally in a high-growth or multi-entity environment
Hands-on experience with UKG Pro/WFM (or Kronos) as a core HRIS/payroll/ATS system, including maintaining employee data, running payroll processes, and workflow configuration
Strong knowledge of Canadian payroll legislation and best practices; Payroll Compliance Practitioner (PCP) or equivalent designation (completed or in progress) is an asset
Familiarity with statutory payroll documentation and hands-on experience reviewing and processing forms such as Records of Employment (ROEs), TD1s, and W-4s, as well as preparing and submitting other required government payroll filings
Comfort working with large data sets and advanced Excel skills (v-lookups, pivot tables, reconciliations)
High attention to detail, strong analytical skills, and demonstrated ability to meet tight deadlines
Excellent communication skills and a service-oriented mindset when partnering with employees, People & Culture, and Finance

Nice to Have

Experience supporting or processing USA payroll (multi-state) and familiarity with related tax and reporting requirements
Exposure to UK payroll and an understanding of key concepts such as HMRC, NIC, and UK pay cycles
Experience with benefits administration (health & dental, HSA/WSA, GRSP/DPSP) and vendor portals
Experience supporting payroll implementations, system enhancements, or integrations in UKG Pro or similar platforms
Experience applying AI tools to improve work quality, streamline processes, and support research and data analysis, with sound judgment in validating outputs and protecting confidential information

Benefits to Joining Propel

Growth and opportunity – we pride ourselves on promoting from within
Incredible company culture
Competitive salary and health benefits
Comprehensive vacation package
Group health and dental benefits
Group RRSP program
Support for new parents
Diverse and inclusive workplace

Salary Range

$70,000 – $90,000

Final compensation is determined by market conditions, location, and the candidate’s experience, skills, and education. This role may also be eligible for performance-based incentive programs and total compensation may include variable incentives, such as bonuses and commissions.

This posting is for an existing vacancy within our organization.

Our Culture

Propel brings together the brightest talent to build opportunities. We are entrepreneurs who measure success through results and growth from within; talent and hard work never go unnoticed. Our team fosters curiosity and growth, making Propel one of North America’s fastest-growing companies and a Best Place to Work.

Commitment to Diversity & Inclusion

Propel welcomes and encourages applications from all groups, including Indigenous peoples, women, visible minorities, persons with disabilities, people from gender and sexually diverse communities, and those with intersectional identities. Should you require accommodation throughout any stage of the recruitment and selection process, please specify your requirements when submitting your application and we will work with you to meet your needs.

AI Disclosure

We use AI to assist in reviewing applications and assessing candidates. These tools support our recruitment team, however, all hiring decisions are made by our trained hiring managers and recruitment professionals, not AI.

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More about this job

Responsibilities

The Payroll Specialist will manage end-to-end payroll processing for Canadian and US employees while ensuring compliance and accurate reporting. They will also support system administration, configuration, and data analysis within the UKG Pro platform.

Requirements

Candidates must have at least 5 years of experience in full-cycle payroll administration and hands-on proficiency with UKG Pro or similar HRIS systems. Strong knowledge of Canadian payroll legislation and advanced Excel skills are essential for this role.

Skills

Payroll administration
UKG Pro
Workforce Management
Canadian payroll legislation
Data analysis
Excel
Payroll reporting
Benefits administration
Compliance
Reconciliation
Time and attendance
Year-end processing
Communication
Analytical skills
Attention to detail

Benefits

Health benefits
Group health and dental benefits
Group RRSP program
Support for new parents

Visa sponsorship

Not detected in the job text

Keywords

Payroll Specialist
Fintech
UKG Pro
Workforce Management
Payroll Compliance Practitioner
PCP
Full-cycle payroll
HRIS
Data analysis
Excel
V-lookups
Pivot tables
GL postings
Benefits administration
T4
W-2
Records of Employment
TD1
W-4
Statutory filings
Automation
AI
Total rewards
Compliance
Reconciliation

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