People & Culture Generalist

About Us:

Propel (TSX: PRL) is the fintech company building a new world of financial opportunity by facilitating access to credit for consumers underserved by traditional financial institutions. Through its AI-driven platform, Propel evaluates customers in a more comprehensive way than traditional credit scores can. Our revolutionary fintech platform has already helped consumers access over one million loans and lines of credit and over one billion dollars in credit.

To build a new world of opportunity we bring together the brightest talent to help us build opportunities. We are entrepreneurs and believe in measuring success through results and growing within; talent and hard work never goes unnoticed. At Propel, we are here to change the way employees, customers and shareholders succeed together.

We are a team of passionate entrepreneurs, who foster curiosity and growth in our employees. Our culture is why we have been so successful and why our employees choose Propel to build their careers. It is also why we are one of North America’s fastest growing companies and a Best Place to Work.

Join us as we change the way employees, customers and shareholders succeed together.

About You:

As a fast-growing fintech, we stay true to our startup roots. You picture yourself within a vibrant and entrepreneurial organization where your ideas will be heard, and you have an opportunity to showcase your talent. You are motivated by goals, a self-starter and like to wear multiple hats.

You are a talented professional looking for a career, not a job. Reporting to the Senior Director, People and Culture, you will work closely with the People and Culture team and the SVP, People and Culture, Chief of Staff. This is an exceptional learning opportunity to gain valuable exposure to all People & Culture functions of the business, and if you are a Rockstar, no project is off-limits.

Responsibilities

• Work closely with the People and Culture team to foster a positive company culture and enhance the overall employee experience
• Provide day-to-day People and Culture support and guidance to employees and managers, building strong relationships and providing practical, solution-oriented support that balances employee needs with business objectives
• Advise and support managers on employee relations matters, including performance management, attendance, workplace concerns and the consistent application of People and Culture policies and employment legislation
• Support the resolution of employee relations matters by reviewing concerns, gathering information, maintaining documentation and recommending appropriate solutions
• Assist with employee accommodation requests, leaves of absence and return-to-work processes, ensuring appropriate documentation and follow-up
• Play a key role in the employee experience, from onboarding through offboarding, coordinating with cross-functional teams
• Contribute to employee engagement, recognition programs and initiatives that promote a positive workplace culture
• Take initiative in the execution of People and Culture projects and ad hoc projects as needed, bringing forward new ideas and opportunities to improve processes, employee experience and overall effectiveness
• Support the implementation, administration and consistent application of People and Culture policies and procedures
• Remain educated and up to date on relevant employment legislation, industry best practices and trends
• Maintain accurate and up-to-date employee records and documentation, generate reports and analyze People and Culture metrics to identify trends, provide insights and recommendations
• Participate in the Joint Health and Safety Committee and support workplace health and safety initiatives

Requirements

• Post-secondary diploma/degree in the field of People and Culture, or an equivalent combination of education and experience
• 5+ years of experience and demonstrated knowledge of the People and Culture field, including hands-on employee relations experience and exposure to various People and Culture functions
• Demonstrated experience advising and supporting managers on employee relations matters, including performance management, attendance, workplace concerns and the application of People and Culture policies
• CHRP designation or working towards, considered an asset
• Working knowledge of employment related legislation including, but not limited to Employment Standards Act, Occupational Health and Safety Act and Regulations, Workplace Safety and Insurance Act, AODA, Ontario and Manitoba Human Rights Code and Manitoba’s Employment Standards Code
• You have strong organizational and execution skills, with the ability to manage competing priorities, maintain attention to detail and follow through on commitments
• You are analytical with a data-driven mindset and the ability to interpret information and identify trends
• Comfortable new technology (including AI), with an interest in learning and finding ways to make everyday work easier and more effective
• You are curious, think outside of the box, open to new ideas and always looking for ways to improve how things are done
• You have a high degree of proficiency in Microsoft Office Including Excel, Word and PowerPoint
• You have experience using an HRIS system (UKG considered an asset)

Benefits to Joining Propel

• Growth and opportunity – we pride ourselves on promoting from within
• Incredible company culture
• Competitive salary and health benefits
• Comprehensive vacation package
• Group health and dental benefits
• Group RRSP program
• Support for new parents
• Diverse and inclusive workplace

Salary Range

$70,000 – $90,000

Final compensation is determined by market conditions, location, and the candidate’s experience, skills, and education. This role may also be eligible for performance-based incentive programs and total compensation may include variable incentives, such as bonuses and commissions.

This posting is for an existing vacancy within our organization.

Our Culture

Propel brings together the brightest talent to build opportunities. We are entrepreneurs who measure success through results and growth from within; talent and hard work never go unnoticed. Our team fosters curiosity and growth, making Propel one of North America’s fastest-growing companies and a Best Place to Work.

Commitment to Diversity & Inclusion

Propel welcomes and encourages applications from all groups, including Indigenous peoples, women, visible minorities, persons with disabilities, people from gender and sexually diverse communities, and those with intersectional identities. Should you require accommodation throughout any stage of the recruitment and selection process, please specify your requirements when submitting your application and we will work with you to meet your needs.

AI Disclosure

We use AI to assist in reviewing applications and assessing candidates. These tools support our recruitment team, however, all hiring decisions are made by our trained hiring managers and recruitment professionals, not AI.