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Prophix

M365 Specialist

Toronto, ON, Canada
Etobicoke, ON, Canada

$80,000 to $113,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $113,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 3 to 5+ years of experience in Microsoft 365 administration, systems engineering, or endpoint and identity management in an enterprise environment
Posting language: English
Posted: Oct 28, 2026

Original job description

See What You Can Do With Prophix

At Prophix, we're building the platform that helps finance teams stop managing spreadsheets and start driving strategy. Prophix One™ brings planning, reporting, consolidation, and automation together in a single place, and we are expanding its AI capabilities faster than ever. If you want to work on a product that genuinely changes how finance teams operate, and do it alongside people who care about getting it right, this is where you want to be.

We're headquartered in the Greater Toronto Area, with teams and offices across North America, Europe, and Australia. Trusted by more than 3,000 finance teams across 100+ countries, Prophix One™ is built for organizations that want to plan smarter and move faster.

As an M365 Specialist, you are the single owner of Prophix's Microsoft 365 tenant, accountable for its security, compliance, and day-to-day health for employees across North America, Europe, and Australia. You will work closely with IT, Security, and the service desk to replace reactive, shared coverage with documented controls and clear ownership across Entra ID, Intune, Teams, SharePoint Online, and Exchange Online. Your work reduces risk, keeps evidence ready for ISO, SOC II, and HITRUST assessments, and frees the broader team to focus on higher-order problems.

This is a hybrid role reporting to our Etobicoke, ON headquarters 1x/week or as needed.

What You Will Do

Own the M365 Platform

Take end-to-end ownership of Entra ID, Intune, Teams, SharePoint Online, OneDrive, and Exchange Online, including policies, permissions, and tenant-wide configuration standards
Complete a tenant audit and maintain a documented RACI so every M365 service and critical configuration has a named owner
Serve as the Tier 3 escalation point for complex Microsoft 365 incidents from the service desk, and publish the knowledge articles that prevent repeat tickets
Monitor the Microsoft 365 Message Center and roadmap, assess the impact of upcoming changes and deprecations, and plan configuration changes and user communications ahead of time
Manage M365 licensing and rollout, and set and enforce standards for site and team naming, ownership, and sharing
Plan and run tenant-to-tenant and content migrations (Teams, SharePoint, OneDrive, and mailboxes) for acquisitions, divestitures, and reorganizations, using tools such as ShareGate. Map permissions and sensitive-data requirements before content moves, validate results afterward, and document cutover and rollback steps

Identity, Access, and Endpoint Security

Administer Entra ID, Conditional Access, and MFA policies, and resolve risky sign-in alerts and exception requests quickly, with new items closed in under five business days
Set up and maintain SSO (SAML and OIDC) and SCIM provisioning for new and existing applications
Run scheduled access reviews for privileged roles, guest users, app registrations, enterprise applications, and admin-consent grants. Document every decision and removal
Maintain a register of certificates and credentials, and renew them before expiry
Track patch and vulnerability status across Windows and Mac devices in Intune, follow up on overdue items, and drive remediation to closure with a target of 95% or better critical patch compliance

Govern Data and Collaboration

Implement and enforce tenant-wide standards for sensitivity labels, data loss prevention policies, retention configurations, and guest sharing controls, and track progress with a Purview compliance score or equivalent metric
Manage SharePoint Online and OneDrive: site provisioning, permission models, external sharing settings, storage consumption, and archival of stale content
Extend the same governance standards to Power Platform

Automate and Manage Change

Build PowerShell and Microsoft Graph automations for high-frequency recurring work such as access reviews, patch compliance reporting, and certificate expiry tracking, with scheduled reports delivered to IT and security leadership
Develop reports in Splunk and workflow automations in n8n to surface compliance status and operational metrics
Raise and manage changes in ServiceNow for anything that touches the production environment

Stay Audit-Ready

Keep audit evidence current for ISO, SOC II, and HITRUST, with runbooks, supporting documentation, and evidence packages ready for examiner review ahead of each assessment cycle
Write and maintain runbooks covering the configurations, automations, and processes you own
Identify gaps in existing documentation and close them proactively

Requirements

What You Will Bring

We hire for potential as much as experience. If this role excites you but you don't check every box, we still want to hear from you. At Prophix, people who ask good questions, adapt quickly, and bring a fresh perspective often make the biggest impact.

Required Qualifications

Degree or diploma in IT or a related field, or equivalent experience backed by Microsoft certifications (for example MS-102, SC-300, or MD-102)
3 to 5+ years of experience in Microsoft 365 administration, systems engineering, or endpoint and identity management in an enterprise environment
Hands-on administration of Microsoft 365 services including Entra ID, Intune, Teams, SharePoint Online, and Exchange Online in an enterprise environment
Practical experience with identity and access management: Conditional Access, MFA, SSO using SAML and OIDC, SCIM provisioning, and certificate lifecycle management
Working knowledge of endpoint patching and vulnerability management practices, including compliance reporting and remediation tracking across Windows and Mac devices
Demonstrated scripting ability in PowerShell and Microsoft Graph for reporting, automation, and operational tooling
Experience writing and maintaining runbooks, technical documentation, and change records in a structured IT environment
Clear written and verbal communication, including the ability to explain technical findings such as patch gaps, access exceptions, and compliance risks to IT, security, and business stakeholders
Experience with tenant migrations using ShareGate
Familiarity with Microsoft Purview and Power Platform governance
Hands-on experience with Ivanti and Jamf for endpoint management
Experience with ServiceNow, Splunk, and n8n in an IT operations or automation context
Audit support experience with ISO, SOC II, or HITRUST, or Microsoft certifications such as MS-102, SC-300, MD-102, or SC-200
Must be legally entitled to work in the country where this role is located (Etobicoke, Ontario, Canada)

Preferred Qualifications

Corporate Performance Management, FP&A, SaaS industry experience
Comfortable using AI tools responsibly to support research, drafting, and data review, and quick to learn new tools as technology and workflows evolve
Curious, collaborative, and motivated to keep improving how you work across teams and with AI-supported tooling

Benefits

Compensation

The total target compensation for this role is $80,000 - $113,000 CAD, in accordance with applicable pay transparency laws. Actual compensation will be determined based on factors such as skills, experience, location, and internal equity.

What's Included for You?

Comprehensive health, dental, vision, and mental-health coverage

Retirement savings with employer contributions

Parental leave top-up

Annual wellness allowance

Generous paid time off including vacation and sick time

Education assistance and tuition reimbursement

Social events, team activities, and opportunities to build community

Opportunities to participate in Environmental, Social, and Governance (ESG) initiatives

Quarterly Town Halls and Kickoffs that bring teams together to celebrate wins, share updates, and look ahead at what's next

Apply Now!

If you're looking for a place where your work touches real products, real customers, and real decisions, and where your career can grow in the direction you choose, we would love to meet you. Apply and let's talk about what's possible.

Accessibility & AI Transparency

Prophix promotes an accessible hiring process. If you need accommodation at any stage, we'll work with you. Some interviews may be recorded so our hiring team can review and assess responses fairly and consistently. As part of our commitment to Responsible AI, we use a small number of AI-supported tools to help with tasks like resume review, shortlisting, or creating interview summaries. AI is never used as the sole basis for hiring decisions, and your personal data is never used to train AI models. If you'd prefer not to take part in any AI-assisted step, just let us know and we'll be happy to accommodate.

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More about this job

Responsibilities

Own and secure Prophix’s Microsoft 365 tenant, including identity, endpoint, collaboration, and data governance, while serving as the Tier 3 escalation point and managing migrations and operational changes. Automate recurring administration and compliance reporting, maintain runbooks and ownership documentation, and keep evidence ready for ISO, SOC II, and HITRUST assessments.

Requirements

Requires a degree or diploma in IT or a related field, or equivalent experience supported by Microsoft certifications, and 3 to 5+ years of enterprise Microsoft 365, identity, or endpoint administration experience. Candidates should have hands-on expertise with Microsoft 365 services, identity and endpoint security, PowerShell and Microsoft Graph, ShareGate migrations, documentation, and audit support; familiarity with Purview, Power Platform, Ivanti, Jamf, ServiceNow, Splunk, and n8n is also sought.

Skills

Microsoft 365 Administration
Entra ID
Intune
Identity and Access Management
Conditional Access and MFA
Single Sign-On and SCIM Provisioning
PowerShell and Microsoft Graph
Endpoint Security and Patch Management
SharePoint Online and OneDrive Governance
Microsoft Purview
Tenant and Content Migrations
ServiceNow Change Management
Splunk Reporting
Technical Documentation and Runbooks
Audit Readiness and Compliance
Ivanti and Jamf

Benefits

Health Coverage
Dental Coverage
Vision Coverage
Mental Health Coverage
Parental Leave Top-Up
Annual Wellness Allowance
Paid Vacation and Sick Time
Education Assistance and Tuition Reimbursement
Social Events and Team Activities
Environmental, Social, and Governance Initiatives

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Entra ID
Intune
Microsoft Teams
SharePoint Online
OneDrive
Exchange Online
Conditional Access
Multi-Factor Authentication
SAML
OIDC
SCIM
PowerShell
Microsoft Graph
ShareGate
Microsoft Purview
Power Platform
ServiceNow
Splunk
n8n
Ivanti
Jamf
ISO
SOC II
HITRUST
Endpoint Management
Tenant Migration
Data Loss Prevention
Sensitivity Labels

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