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Added 5 hours ago
S
Regional Sales Manager, Nuclear
Shawflex
Concord, ON
- Full-time
As Regional Sales Manager, Nuclear, you will play a critical role in growing Shawflex's nuclear products and services business across Canada. Success in this role means expanding sales and…
Added 5 hours ago
S
Regional Sales Manager, Nuclear
Shawflex
Toronto, ON · Etobicoke, ON
- Full-time
As Regional Sales Manager, Nuclear, you will play a critical role in growing Shawflex's nuclear products and services business across Canada. Success in this role means expanding sales and…
Added 6 hours ago
Regional Sales Manager, Nuclear
Mattr
Toronto, ON · Vaughan, ON · Etobicoke, ON
As Regional Sales Manager, Nuclear, you will play a critical role in growing Shawflex's nuclear products and services business across Canada. Success in this role means expanding sales and…
Added 21 hours ago
SC
Wireless Sales Supervisor
Staples Canada
Hamilton, ON
- Full-time
Work with various market leaders including General Manager, Divisional Sales Manager, Regional Sales Manager, Retail Sales, and Services Manager to target and generate business sales leads…
Added 23 hours ago
FC
Tarificateur(trice) – Assurance collective
First Canadian Financial Group
Pointe-Claire, QC
- Full-time
…collectifs. Le poste est basé à Pointe-Claire (Québec) H9R 0A5, Canada, et relève du Gestionnaire, Tarification – Assurance…
Added 23 hours ago
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Gestionnaire de comptes clés, Unité d’affaires Animaux de compagnie – Santé animale / Key Account Manager, Companion Animal Business Unit - Animal Health
Merck
Calgary, AB · Edmonton, AB · ON · Kirkland, QC
- Full-time
Gestionnaire de comptes clés, Unité d’affaires Animaux de compagnie – Santé animale Canada
Added 23 hours ago
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Talent and Business Operations Manager, Stores
sephora.com
Sudbury, ON · Greater Sudbury, ON,CA
- Full-time
The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and…
Added 1 day ago
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Regional Sales Manager - Toronto West
Priority1
Toronto, ON
- Full-time
Priority-1 is seeking a Regional Sales Manager responsible for leading business development initiatives and managing a high-performing outside sales team within an assigned territory.
Added 1 day ago
TN
Africa Principal Gifts Officer
The Nature Conservancy
Canada
- Full-time
…solicitation, and stewardship. Working closely with conservation and development staff, the PGO creates complex philanthropic opportunities using a variety of giving vehicles to advance…
Added 1 day ago
Senior Purchasing Specialist, Pacific Link (Contract)
Trans Mountain
Calgary, AB
Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day…
Added 1 day ago
S
Automotive Sales Specialist (Quebec and Atlanta Canada)
SureWerx
Montreal, QC
- Full-time
…and distributor partners throughout Quebec. Reporting to the Regional Sales Manager and receiving program direction from the Business Unit Leader, Auto Aftermarket & Heavy-Duty Truck, this…
Added 1 day ago
S
Automotive Sales Specialist (GTA / Southern Ontario)
SureWerx
Toronto, ON
- Full-time
…partners throughout the GTA and Southern Ontario. Reporting to the Regional Sales Manager and receiving program direction from the Business Unit Leader, Auto Aftermarket & Heavy-Duty Truck,…
Added 1 day ago
S
Automotive Sales Specialist (Manitoba and Northern Ontario)
SureWerx
Winnipeg, MB
- Full-time
…throughout Manitoba and Northern Ontario. Reporting to the Regional Sales Manager and receiving program direction from the Business Unit Leader, Auto Aftermarket & Heavy-Duty Truck, this…
Added 1 day ago
EC
CPS C&I National Sales Manager
Eaton Corporation
Airdrie, AB · Calgary, AB · Edmonton, AB · Delta, BC · Burlington, ON · Milton, ON · Mississauga, ON · Ottawa, ON · Toronto, ON · Windsor, ON · Brossard, QC · Montreal, QC
- Full-time
Eaton’s Electrical sector is currently seeking a CPS C&I National Sales Manager to join our team. This position can be based in any one of our Eaton locations in Canada and offers benefits…
Added 1 day ago
GF
Service Technician
Gordon Food Service - Canada
Calgary, AB
- Full-time
Communication & Rapport: Build professional relationships with internal and external customers, and report field opportunities to the Regional Manager.
Added 1 day ago
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Commercial Development Manager - Kerecis
Coloplast
Canada
- Full-time
The Commercial Development Manager is responsible for leading the execution and expansion of Kerecis’ commercial strategy across the Canadian market. This role drives sales growth, market…
Added 1 day ago
Principal Service Delivery Manager
Capgemini
Toronto, ON · Montreal, QC
This is an onsite role based in Toronto, Canada.
Added 1 day ago
TS
Business Development Manager
TalentSphere Staffing Solutions
Calgary, AB
- $130,000 to $145,000 CAD / year
- Full-time
Business Development Manager – Western Canada
Added 1 day ago
Regional Business Manager - Canada
JCB North America
Montreal, QC
Coordinate with regional JCB business and dealer development personnel to deliver overall business performance and development.
Added 1 day ago
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Gestionnaire principal, services de télécommunications et réseaux / Senior Manager, Telecommunication and Networks Services
Pratt & Whitney
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 1 day ago
OR
Samsung Sales Associate - Market Mall - Calgary, AB
OSL Retail Services Inc
Calgary, AB
- Other
…have teamed up to operate the Samsung Experience Stores across Canada. In case you haven't heard, we launched a brand-new Samsung Experience Store at Market Mall in 2026! Now…
Added 1 day ago
C
Director of Information Technology
CarltonOne
Markham, ON
- Full-time
Act as Major Incident Manager and senior escalation point for high-impact IT outages, leading coordinated response, stakeholder communications, and service restoration.
Added 1 day ago
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Sales Account Manager
Mammoet
Puslinch, ON
- Full-time
Sales Account Manager for day market mobile cranes
Added 1 day ago
IF
Dealer Services Consultant (Located in Regina)
iA Financial Group
Saskatoon, SK
- Full-time
…within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and…
Added 1 day ago
SW
Portfolio Administrator
Scotia Wealth Management
Toronto, ON
- Full-time
Additionally, the Portfolio Administrator will support and deliver upon the market and regional goals of operational excellence through ongoing review and enhancement of processes,…

Prophix

Manager, Services (North America)

Remote, Canada

Remote

The total target compensation for this role is $140,000 CAD to $160,000 CAD, in accordance with applicable pay transparency laws. · Full-time

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Job details

Pay: The total target compensation for this role is $140,000 CAD to $160,000 CAD, in accordance with applicable pay transparency laws.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Sep 25, 2026

Original job description

See what you can do with Prophix

At Prophix, we’re building the platform that helps finance teams stop managing spreadsheets and start driving strategy. Prophix One™ brings planning, reporting, consolidation, and automation together in a single place, and we are expanding its AI capabilities faster than ever. If you want to work on a product that genuinely changes how finance teams operate, and do it alongside people who care about getting it right, this is where you want to be.

We’re headquartered in the Greater Toronto Area, with teams and offices across North America, Europe, and Australia. Trusted by more than 3,000 finance teams across 100+ countries, Prophix One™ is built for organizations that want to plan smarter and move faster.

As Manager, Professional Services, you'll lead a team of Consultants and Solution Architects delivering Prophix One implementations for finance teams across North America, balancing hands-on coaching with oversight of project timelines, quality, and client outcomes. You'll join the Professional Services organization within Prophix's broader Customer Success function, working closely with Sales and Delivery leadership to keep engagements on track and clients successfully live on the platform. Your team's execution directly shapes retention and expansion (GRR/NRR) for the accounts you support. This is a hybrid role based in the Greater Toronto Area.

What You Will Do

Delivery Management & Implementation Health

Own end-to-end delivery health across a portfolio of Prophix One CPM/FP&A implementation and migration engagements across North America - not just schedule adherence, but whether each engagement is on a trajectory to produce a renewable, referenceable customer.

Know when to escalate and when not to: distinguish normal implementation friction from early warning signs of scope creep, stakeholder disengagement, or risk to go-live - and raise the right issue to the right person before it becomes a renewal problem.

Hold the team accountable to delivery best practices and methodology - not as a compliance checkbox, but as the mechanism that prevents the predictable failure modes (unclear success criteria, weak CS handoff, slipping hypercare exit) that lead to mid-term churn.

Actively watch for and intervene on churn risk during delivery - disengaged sponsors, missed milestones, shifting business priorities - and own the corrective action, not just the flag.

Keep stakeholders current through both written and verbal updates - concise, data-forward status to clients and to internal leadership (PS, Sales, CS) that reflects real engagement health, not just RAG status on a tracker.

Maintain accurate, current data in delivery and reporting tools so portfolio health, capacity, and forecast are trustworthy at a glance - reporting hygiene is a delivery responsibility, not an afterthought.

Surface expansion opportunity uncovered during delivery (new use cases, adjacent pain points, underused modules) and route it to Sales/CS with enough context to act on it.

Close the feedback loop on scoping: when delivery reveals that an engagement was under-scoped, mis-estimated, or missing key assumptions, proactively flag it to your manager and to Sales so the pattern gets corrected upstream - not just absorbed as delivery pain on this one project.

Serve as the senior escalation point for engagement risk, scope challenges, and client issues, bringing judgment on severity and the right next move, not just visibility.

Collaborate with Project Managers and Solutions Architects to ensure engagements are scoped, resourced, and executed to plan, and to close out projects as quickly as quality allows.

Contribute to delivery methodology, tooling, and process improvement across the NA PS organization - particularly where recurring issues point to a gap in the playbook.

People Management

Hire, onboard, develop, and retain a team of Professional Services consultants across North America.

Conduct regular 1:1s, performance reviews, and career development conversations.

Coach the team on judgment, not just mechanics - when to escalate, how to read a stakeholder relationship, how to have the hard conversation early rather than late.

Provide hands-on coaching on delivery quality, client communication, and technical problem-solving.

Collaborate with the PS leadership team on capacity planning, resource allocation, and cross-regional alignment.

Client & Stakeholder Engagement

Build trusted advisor relationships with key NA client stakeholders, including CFOs, controllers, and FP&A leaders.

Partner with Sales, Customer Success, and Support to ensure seamless handoffs and a cohesive client experience across the NA market.

Represent PS in pre-sales conversations where delivery credibility and scoping input are required - including flagging scoping risk before a deal closes, based on patterns seen in delivery.

What You Will Bring

We hire for potential as much as experience. If this role excites you but you don’t check every box, we still want to hear from you. At Prophix, people who ask good questions, adapt quickly, and bring a fresh perspective often make the biggest impact.

Required Qualifications

Degree in Accounting, Finance, Business, or a related technical discipline.

5+ years in a Professional Services or implementation delivery role within a SaaS or enterprise software environment.

3+ years managing or leading a team, with demonstrated ability to develop people and drive performance.

Proven track record delivering complex, multi-stakeholder software implementations on time, within scope, and in a state that supports renewal.

Sound judgment on risk and escalation - able to distinguish normal delivery friction from a genuine threat to timeline, quality, or the client relationship, and to act on it early.

Exceptional written and verbal communication skills - able to translate complex delivery situations into clear, concise updates for clients, consultants, and senior leadership.

Self-starter with a high degree of ownership - comfortable setting direction, identifying what needs to be done without being told, and driving initiatives through to completion in a fast-moving environment.

Comfortable operating in structured planning tools (e.g. MS Project, Smartsheet, monday.com, or similar) as a means of keeping reporting and forecasting accurate - not as the primary skill of the role.

Demonstrated use of AI tools to improve team productivity, streamline processes, or enhance delivery quality; comfortable embedding AI-assisted workflows into day-to-day operations.

Experience working with finance teams and familiarity with FP&A, budgeting, or consolidation processes.

Commercial awareness - able to spot expansion opportunity and scoping risk, and to communicate it to the right people.

Based in the Greater Toronto Area or willing to work within Eastern Time hours. Ability to travel to client sites for key engagement milestones as needed.

Legally entitled to work in Canada. Able to travel domestically and internationally as required and hold a valid passport.

Preferred Qualifications

Direct experience implementing CPM or FP&A platforms (e.g. Prophix, Anaplan, OneStream, Adaptive, TM1/Planning Analytics).

Experience with financial consolidation platforms (e.g. Prophix FC, HFM, CCH Tagetik, LucaNet) is a meaningful advantage.

Familiarity with ERP data integration patterns (SAP, NetSuite, Dynamics 365, or similar).

Experience managing engagements involving partner co-delivery models.

Proficiency in French (written and spoken) is an asset for client engagement across Canada.

What Success Looks Like

· 30 days: You know our platform, our customers, and how your team operates. You’ve completed onboarding and are contributing to live work.

· 90 days: You’re working independently, owning deliverables end to end, and building relationships across functions and regions.

· 6 months: Your fingerprints are on something real. You’ve improved a process, shipped something meaningful, or earned a seat at the table on a decision that matters.

Why Join Prophix?

Prophix is headquartered in the GTA, so joining our team puts you close to where decisions are made, strategy is set, and careers are built. You’ll collaborate across North America, Europe, and Australia, developing breadth you simply can’t get at a single market company. Our people move across functions, work directly with customers in different industries, and take on meaningful challenges early. We’re a company that competes on talent. That means we invest in the people who show up curious, move fast, and want to leave things better than they found them. Our values are Pursue Excellence, Build with Purpose, Create Wins for All, and Drive Continuous Innovation, and they guide how we actually make decisions.

Compensation

The total target compensation for this role is $140,000 CAD to $160,000 CAD, in accordance with applicable pay transparency laws. Actual compensation will be determined based on factors such as skills, experience, location, and internal equity.

What’s Included for You?

Comprehensive health, dental, vision, and mental-health coverage
Retirement savings with employer contributions
Parental leave top-up
Annual wellness allowance
Generous paid time off including vacation and sick time
Education assistance and tuition reimbursement
Social events, team activities, and opportunities to build community
Opportunities to participate in Environmental, Social, and Governance (ESG) initiatives
Quarterly Town Halls and Kickoffs that bring teams together to celebrate wins, share updates, and look ahead at what’s next

Apply Now!

If you’re looking for a place where your work touches real products, real customers, and real decisions, and where your career can grow in the direction you choose. We would love to meet you. Apply and let’s talk about what’s possible.

Accessibility & AI Transparency

Prophix promotes an accessible hiring process. If you need accommodation at any stage, we’ll work with you. Some interviews may be recorded so our hiring team can review and assess responses fairly and consistently. As part of our commitment to Responsible AI, we use a small number of AI-supported tools to help with tasks like resume review, shortlisting, or creating interview summaries. AI is never used as the sole basis for hiring decisions, and your personal data is never used to train AI models. If you'd prefer not to take part in any AI-assisted step, just let us know and we’ll be happy to accommodate.

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More about this job

Responsibilities

You will lead a team of consultants and solution architects to deliver Prophix One implementations across North America while balancing hands-on coaching with project oversight. You are responsible for maintaining delivery quality, managing project timelines, and ensuring client satisfaction to drive retention and expansion.

Requirements

Candidates must have a bachelor's degree in a relevant field and at least 5 years of professional services experience in a SaaS environment. You must also possess 2+ years of team management experience and strong project management skills using structured planning tools.

Skills

Delivery management
Project management
Team leadership
SaaS implementation
Financial planning and analysis
Stakeholder management
Coaching
Capacity planning
Change management
AI-assisted workflows
Budgeting
Financial consolidation
Strategic planning
Process improvement

Benefits

Health insurance
Dental coverage
Vision coverage
Mental-health coverage
Retirement savings
Parental leave top-up
Annual wellness allowance
Paid time off
Education assistance
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Prophix One
SaaS
CPM
FP&A
Implementation
Project Management
MS Project
Smartsheet
Monday.com
Accounting
Finance
Budgeting
Financial Consolidation
ERP
SAP
NetSuite
Dynamics 365
AI tools
Professional Services
Customer Success
Retention
Capacity Planning
Stakeholder Engagement
Delivery Methodology
Enterprise Software

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