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Added 4 mins ago
National Accounts Manager
White Cap Canada
ON · Ontario, Canada
Full-time
…corporate decision makers and White Cap stakeholders to drive sales growth. The National Accounts Manager will own the C-suite relationship, create executive account strategies, secure…
Added 4 mins ago
Account Manager - Supply Chain Sale (Temporary)
CN
Brampton, ON
Temporary
Minimum 5 years of experience in sales or marketing, preferably within transportation and logistics services, and/or rail transportation experience across other functional areas (e.g.,…
Added 4 mins ago
Temporary Account Manager
Monks
Toronto, ON
$40 to $55 CAD / hour
Full-time
As an Account Manager, you are the driver for a dedicated automotive vertical. Reporting to the Sr GAD, you are the strategic glue between our clients and our internal teams of "makers."…
Added 4 mins ago
Overnight Freight Associate Part Time - MISSISSAUGA BRITANNIA
The Home Depot Canada
Mississauga, ON
Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 5 mins ago
Vans: Supervisor - Crossiron Mills
Vans
AB
$19.5 to $27.72 CAD / hour
Full-time
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 5 mins ago
Keyholder
Pet Valu
Vancouver, BC
Part-time
Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store
Added 5 mins ago
Temporary Department Manager, Deli
Save-On-Foods
Prince Rupert, BC
Full-time
…place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its…
Added 5 mins ago
Department Manager, Restaurant
Save-On-Foods
Prince Rupert, BC
Full-time
…place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its…
Added 5 mins ago
icebreaker: Superviseur - TouchLab Montreal
icebreaker
Montreal, QC
$21.1 to $25.2 CAD / hour
Part-time
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 19 mins ago
Loans Interviewer / MSR, Mobile
Community Savings Credit Union
Vancouver, BC
Full-time
Performs a variety of duties relating to the promotion and sales of credit union products and services including responding to member enquiries and providing information on the full range…
Added 19 mins ago
Senior Azure engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
Full-time
…will work with colleagues across engineering, security, and service teams to implement best practices, improve automation, and enhance service reliability. There is also an expectation to…
Added 19 mins ago
Infrastructure Engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
Full-time
…first-line operational support across multiple strategic managed service environments. This is not a traditional helpdesk role and an exciting opportunity for someone to progress their…
Added 19 mins ago
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Spinal Cord Injury Ontario
Toronto, ON
Contract
Reporting to the Manager, Employment Services you will:
Added 19 mins ago
Senior Product Manager, Salesforce and Digital platforms
nesto
Canada
Full-time
Salesforce certifications: Administrator, Platform App Builder, Sales Cloud Consultant, or Service Cloud Consultant.
Added 19 mins ago
Client Advisor
Royal Bank of Canada
MB · STE. ROSE, Manitoba
Full-time
…you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future…
Added 34 mins ago
Cashier: Part-Time - VERNON
The Home Depot Canada
Vernon, BC
Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 34 mins ago
Merchandising Execution Associate Part Time - 7255 Cranbrook
The Home Depot Canada
Cranbrook, BC
Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 34 mins ago
Lumber Sales Pari Time - MILTON
The Home Depot Canada
Milton, ON
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 34 mins ago
Hardware Sales Part Time - MILTON
The Home Depot Canada
Milton, ON
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 34 mins ago
Cashier Part Time - TORONTO EGLINTON E
The Home Depot Canada
Toronto, ON
Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 34 mins ago
Associé(e) aux ventes - Plomberie et électricité (temps partiel)
The Home Depot Canada
Longueuil, QC
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 34 mins ago
Associé(e) à la manutention de nuit (temps plein)
The Home Depot Canada
Granby, QC
Full-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 34 mins ago
Associé(e) - couvre plancher (Temps partiel)
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Laval, QC
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 34 mins ago
Merchandising Execution Associate (6 month contract) Part Time - 7058 St. Vital
The Home Depot Canada
Winnipeg, MB
Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 34 mins ago
Merchandising Associate: Part-Time (Mon-Fri / 6am - 2:30pm) - ABBOTSFORD
The Home Depot Canada
Abbotsford, BC
Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…

Prophix

Manager, Services North America

Remote, Canada

Pay: The total target compensation for this role is $140,000 CAD to $160,000 CAD, in accordance with applicable pay transparency laws.
Workplace: Remote
Posting language: English
Posted: Sep 25, 2026

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Original job description

See what you can do with Prophix

At Prophix, we’re building the platform that helps finance teams stop managing spreadsheets and start driving strategy. Prophix One™ brings planning, reporting, consolidation, and automation together in a single place, and we are expanding its AI capabilities faster than ever. If you want to work on a product that genuinely changes how finance teams operate, and do it alongside people who care about getting it right, this is where you want to be.

We’re headquartered in the Greater Toronto Area, with teams and offices across North America, Europe, and Australia. Trusted by more than 3,000 finance teams across 100+ countries, Prophix One™ is built for organizations that want to plan smarter and move faster.

As Manager, Professional Services, you'll lead a team of Consultants and Solution Architects delivering Prophix One implementations for finance teams across North America, balancing hands-on coaching with oversight of project timelines, quality, and client outcomes. You'll join the Professional Services organization within Prophix's broader Customer Success function, working closely with Sales and Delivery leadership to keep engagements on track and clients successfully live on the platform. Your team's execution directly shapes retention and expansion (GRR/NRR) for the accounts you support. This is a hybrid role based in the Greater Toronto Area.

What You Will Do

Delivery Management

· Own end-to-end delivery across a portfolio of Prophix One CPM/FP&A implementation and migration engagements across North America.

· Oversee active implementation projects - participate in weekly status calls, track progress against project plans, remove blockers, and hold the team accountable to delivery timelines and milestones.

· Drive consistent use of project planning and delivery management tools across the team to maintain visibility, forecast capacity, and report on portfolio health.

· Maintain delivery quality, margin, and client satisfaction metrics across the NA portfolio.

· Serve as the senior escalation point for engagement risks, scope challenges, and client issues.

· Collaborate with Project Managers and Solutions Architects to ensure engagements are scoped, resourced, and executed to plan.

· Own and evolve delivery methodology, tooling, and process standards for the NA PS organization, so consultants can ramp and deliver consistently without leaning on you for every judgment call.

People Management

· Hire, onboard, develop, and retain a team of Professional Services consultants across North America.

· Conduct regular 1:1s, performance reviews, and career development conversations.

· Provide hands-on coaching on delivery quality, client communication, and technical problem-solving.

· Collaborate with the PS leadership team on capacity planning, resource allocation, and cross-regional alignment.

Client & Stakeholder Engagement

· Build trusted advisor relationships with key NA client stakeholders, including CFOs, controllers, and FP&A leaders.

· Partner with Sales, Customer Success, and Support to ensure seamless handoffs and a cohesive client experience across the NA market.

· Represent PS in pre-sales conversations where delivery credibility and scoping input are required.

What You Will Bring

We hire for potential as much as experience. If this role excites you but you don’t check every box, we still want to hear from you. At Prophix, people who ask good questions, adapt quickly, and bring a fresh perspective often make the biggest impact.

Required Qualifications

· Bachelor's degree in Accounting, Finance, Business, or a related discipline from an accredited college or university.

· 5+ years in a Professional Services or implementation delivery role within a SaaS or enterprise software environment.

· 2+ years managing or leading a team, with demonstrated ability to develop people and drive performance.

· Proven track record delivering complex, multi-stakeholder software implementations on time and within scope.

· Strong project management discipline - experienced overseeing concurrent implementations using structured planning tools (e.g. MS Project, Smartsheet, monday.com, or similar); comfortable running status calls, managing risks, and driving projects to completion.

· Exceptional written and verbal communication skills - able to translate complex delivery situations into clear, concise updates for clients, consultants, and senior leadership.

· Self-starter with a high degree of ownership - comfortable setting direction, identifying what needs to be done without being told, and driving initiatives through to completion in a fast-moving environment.

· Demonstrated use of AI tools to improve team productivity, streamline processes, or enhance delivery quality; comfortable embedding AI-assisted workflows into day-to-day operations.

· Experience working with finance teams and familiarity with FP&A, budgeting, or consolidation processes.

· Based in the Greater Toronto Area and able to work in-office a minimum of two days a week. Ability to travel to client sites for key engagement milestones as needed.

· Legally entitled to work in Canada. Able to travel domestically and internationally as required and hold a valid passport.

Preferred Qualifications

· Direct experience implementing CPM or FP&A platforms (e.g. Prophix, Anaplan, OneStream, Adaptive, TM1/Planning Analytics).

· Experience with financial consolidation platforms (e.g. Prophix FC, HFM, CCH Tagetik, LucaNet) is a meaningful advantage.

· Familiarity with ERP data integration patterns (SAP, NetSuite, Dynamics 365, or similar).

· Experience managing engagements involving partner co-delivery models.

· Proficiency in French (written and spoken) is an asset for client engagement across Canada.

What Success Looks Like

· 30 days: You know our platform, our customers, and how your team operates. You’ve completed onboarding and are contributing to live work.

· 90 days: You’re working independently, owning deliverables end to end, and building relationships across functions and regions.

· 6 months: Your fingerprints are on something real. You’ve improved a process, shipped something meaningful, or earned a seat at the table on a decision that matters.

Why Join Prophix?

Prophix is headquartered in the GTA, so joining our team puts you close to where decisions are made, strategy is set, and careers are built. You’ll collaborate across North America, Europe, and Australia, developing breadth you simply can’t get at a single market company. Our people move across functions, work directly with customers in different industries, and take on meaningful challenges early. We’re a company that competes on talent. That means we invest in the people who show up curious, move fast, and want to leave things better than they found them. Our values are Pursue Excellence, Build with Purpose, Create Wins for All, and Drive Continuous Innovation, and they guide how we actually make decisions.

Compensation

The total target compensation for this role is $140,000 CAD to $160,000 CAD, in accordance with applicable pay transparency laws. Actual compensation will be determined based on factors such as skills, experience, location, and internal equity.

What’s Included for You?

· Comprehensive health, dental, vision, and mental-health coverage

· Retirement savings with employer contributions

· Parental leave top-up

· Annual wellness allowance

· Generous paid time off including vacation and sick time

· Education assistance and tuition reimbursement

· Social events, team activities, and opportunities to build community

· Opportunities to participate in Environmental, Social, and Governance (ESG) initiatives

· Quarterly Town Halls and Kickoffs that bring teams together to celebrate wins, share updates, and look ahead at what’s next

Apply Now!

If you’re looking for a place where your work touches real products, real customers, and real decisions, and where your career can grow in the direction you choose. We would love to meet you. Apply and let’s talk about what’s possible.

Accessibility & AI Transparency

Prophix promotes an accessible hiring process. If you need accommodation at any stage, we’ll work with you. Some interviews may be recorded so our hiring team can review and assess responses fairly and consistently. As part of our commitment to Responsible AI, we use a small number of AI-supported tools to help with tasks like resume review, shortlisting, or creating interview summaries. AI is never used as the sole basis for hiring decisions, and your personal data is never used to train AI models. If you'd prefer not to take part in any AI-assisted step, just let us know and we’ll be happy to accommodate.

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More about this job

Responsibilities

You will lead a team of consultants and solution architects to deliver Prophix One implementations across North America while balancing hands-on coaching with project oversight. You are responsible for maintaining delivery quality, managing project timelines, and ensuring client satisfaction to drive retention and expansion.

Requirements

Candidates must have a bachelor's degree in a relevant field and at least 5 years of professional services experience in a SaaS environment. You must also possess 2+ years of team management experience and strong project management skills using structured planning tools.

Skills

Delivery management
Project management
Team leadership
SaaS implementation
Financial planning and analysis
Stakeholder management
Coaching
Capacity planning
Change management
AI-assisted workflows
Budgeting
Financial consolidation
Strategic planning
Process improvement

Benefits

Health insurance
Dental coverage
Vision coverage
Mental-health coverage
Retirement savings
Parental leave top-up
Annual wellness allowance
Paid time off
Education assistance
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Prophix One
SaaS
CPM
FP&A
Implementation
Project Management
MS Project
Smartsheet
Monday.com
Accounting
Finance
Budgeting
Financial Consolidation
ERP
SAP
NetSuite
Dynamics 365
AI tools
Professional Services
Customer Success
Retention
Capacity Planning
Stakeholder Engagement
Delivery Methodology
Enterprise Software

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