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Added 11 days ago
Legal Operations and Automation Manager
Lightspeed Commerce, Inc.
Remote, Canada
Full-time · Remote
We are looking for a Legal Operations & Automations Manager to act as the primary architect of our legal tech stack, internal processes, and AI/automation initiatives. In this role, you…
Added 10 days ago
Legal Operations & Automations Manager
Lightspeed Commerce, Inc.
Remote, Canada
Full-time · Remote
We are looking for a Legal Operations & Automations Manager to act as the primary architect of our legal tech stack, internal processes, and AI/automation initiatives. In this role, you…
Added 1 month ago
Tax Counsel, Tax Planning
Cohere
Remote, Canada
$210,000 to $305,000 CAD / year
Full-time · Remote
…tax strategy while working closely with leadership, Finance, Legal, and external…
Added 1 month ago
Customer Success Manager
Matador Solutions
Remote, Canada
Full-time · Remote
…Internally, this position is formally titled Co-op Project Manager, though you will work with clients and represent the role as a Customer Success…
Added 25 days ago
Mid-Market Customer Success Manager (Toronto)
Harvey
Remote, Canada
$125,000 to $145,000 USD / year
Full-time · Remote
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how…
Added 1 month ago
Customer Success Manager
Spellbook
Remote, Canada
$102,000 to $120,000 CAD / year
Full-time · Remote
…transactional lawyers. It works directly inside Microsoft Word to help legal teams draft, review, and negotiate contracts up to 10x faster and with greater precision. Today, more than 4,000…
Added 1 month ago
Contract Manager
Cohere
Remote, Canada
Full-time · Remote
The legal team at Cohere is dynamic, fast-paced and cross-functional, supporting all areas of the organization with an aim to provide efficient, scalable legal processes and support. This…
Added 1 month ago
Business Systems Product Manager
Marqeta
Remote, Canada
Full-time · Remote
Your domain spans Salesforce workflows for Legal, Risk & Compliance (including cardholder support, disputes, KYC/KYB, and sanctions), contract lifecycle management in Ironclad, financial…
Added 9 days ago
Product Manager
LawDepot
Remote, Canada
Full-time · Remote
LawDepot is currently expanding and looking to recruit a Product Manager. Working closely with the Product Management team, you’ll be responsible for leading the strategy and ongoing…
Added 5 days ago
Manager, Mid-Market Customer Success
Spellbook
Remote, Canada
$130,000 to $152,000 CAD / year
Full-time · Remote
…transactional lawyers. It works directly inside Microsoft Word to help legal teams draft, review, and negotiate contracts up to 10x faster and with greater precision. Today, more than 4,000…
Added 9 days ago
Senior Manager, Marketing Analytics
Optro
Remote, Canada
$128,000 to $176,000 CAD / year
Full-time · Remote
…data into decisions the business actually acts on. As Senior Manager, Marketing Analytics, you will own the measurement layer for the entire marketing org - campaign and channel…
Added 1 day ago
Software Engineering Manager
Spellbook
Remote, Canada
Full-time · Remote
…transactional lawyers. It works directly inside Microsoft Word to help legal teams draft, review, and negotiate contracts up to 10x faster and with greater precision. Today, more than 4,000…
Added 2 days ago
Technical Program / Product Manager (TPM)
Bree
Remote, Canada
$120,000 to $160,000 CAD / year
Full-time · Remote
We are looking for a Technical Program Manager to help turn company priorities into well-defined engineering programs and carry them through to release.
Added 2 days ago
Data Engineer
Loopio Inc.
Remote, Canada
$103,500 to $140,000 CAD / year
Full-time · Remote
Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations
Added 1 day ago
Sr Customer Account Manager
Prophix
Remote, Canada
Full-time · Remote
The Sr. Customer Account Manager (Sr. CAM) owns expansion revenue within a defined territory of existing Prophix customers. Your mandate is to grow the Prophix One™ footprint: new modules,…
Added 2 days ago
Senior Brand Partnerships Manager
Jobber
Remote, Canada
Full-time · Remote
Then Jobber might be the place for you! We’re looking for a Senior Brand Partnerships Manager to be part of our Brand Marketing and Communications team in our Marketing department.
Added 2 days ago
EPC Pump Sales - Canada
Ruhrpumpen, Inc.
Remote, Canada
Full-time · Remote
As a Regional Sales Manager, you will serve as the primary point of contact for all Ruhrpumpen sales and customer support activities within your defined territory. You will lead strategic…
Added 2 days ago
Tax & Treasury Specialist
Solink
Remote, Canada
$100,000 to $120,000 CAD / year
Full-time · Remote
Prepare and/or support federal, state/provincial, and local tax filings across all legal entities, coordinating with external tax advisors as needed.
Added 2 days ago
Senior Manager, Financial Operations
Solink
Remote, Canada
$130,000 to $150,000 CAD / year
Full-time · Remote
We're looking for a Senior Manager, Financial Operations to lead our Procure-to-Pay (P2P) and Order-to-Cash (O2C) functions. This role owns the end-to-end processes of vendor payments,…
Added 2 days ago
Sales Compensation Analyst
Semperis
Remote, Canada
Full-time · Remote
…heads across sales and channel. You'll also partner with HR, Legal, Payroll, Accounting, FP&A, our Xactly technical account manager, and external…
Added 2 days ago
Technical Accounting Manager
Solink
Remote, Canada
$97,730 to $130,000 CAD / year
Full-time · Remote
We're looking for a Technical Accounting Manager to be our go-to person on technical accounting research, keeping our accounting policies current, and assisting with complex transaction…
Added 2 days ago
Junior Planner / Planner / Senior Planner (PFT) (CUPE 72.26)
Norfolk County
Remote, Canada
Remote
…development projects, reports and studies as assigned by the General Manager, Community and Development Services or the Director, Planning and Realty…
Added 3 days ago
Senior Accountant
Solink
Remote, Canada
$85,000 to $110,000 CAD / year
Full-time · Remote
…process and general ledger accounting. You'll report to the Manager, Accounting and work closely with the broader accounting, tax, and finance operations teams. Our company reports under…
Added 3 days ago
Customer Experience Lead
Pressbooks
Remote, Canada
Full-time · Remote
Added 5 days ago
Product Manager, Dashboard & Enterprise Operational Platforms
Marqeta
Remote, Canada
Full-time · Remote
We are seeking a Product Manager for Marqeta's Dashboard & Enterprise Operational Platforms to support the strategy, development, and evolution of the systems that power financial…

Prophix

Sr Customer Account Manager

Remote, Canada

Job type: Full-time
Workplace: Remote
Experience: 3-5+ years of quota-carrying software sales or customer expansion sales experience, with a track record of hitting target
Posting language: English
Posted: Sep 18, 2026

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Original job description

See what you can do with Prophix

Prophix helps finance teams work with greater flexibility and confidence through Prophix One™, our Financial Performance Platform. We bring planning, reporting, and automation together so people can focus on higher-value work instead of repetitive tasks. As we introduce more AI-enabled capabilities, you will be part of a human-centered innovation journey where intelligent tools support better outcomes while people lead the decisions that matter.

We're headquartered in the Greater Toronto Area, with teams and offices across North America, Europe, and Australia. This role will be hybrid to our Etobicoke, ON headquarters.

The Sr. Customer Account Manager (Sr. CAM) owns expansion revenue within a defined territory of existing Prophix customers. Your mandate is to grow the Prophix One™ footprint: new modules, more users, cloud migrations, and deeper executive relationships. You’ll carry a quota, work with mid-market and enterprise finance teams, and have access to CSM, Solution Engineering, and Professional Services support on every major opportunity.

This is a hunter-farmer hybrid, not a renewals role. If you have a track record of closing expansion deals (adding modules, growing ARR, turning a $150K account into a $400K account) we want to talk.

What You Will Do

Drive Expansion Revenue

Own and grow a portfolio of existing Prophix accounts, your primary KPI is net-new expansion ARR
Identify whitespace within accounts: additional Prophix One™ modules, user license expansion, and cloud migration opportunities
Run full sales cycles from discovery to close, coordinating with Professional Services, Cloud, Legal, and Customer Success teams
Build and maintain ≥2.2× pipeline coverage across your territory; hit ≥90% forecast accuracy by week 5 of each quarter
Escalate strategic opportunities and manage at-risk accounts proactively

Build and Own Executive Relationships

Establish high-trust relationships with CFOs, Controllers, VPs of Finance, and CIOs, not just FP&A managers
Lead executive business reviews that connect Prophix capabilities to the customer’s financial transformation priorities
Re-engage disengaged or at-risk executive sponsors and reposition Prophix as a strategic platform, not just a budgeting tool

Operate with Commercial Discipline

Maintain accurate pipeline, forecasting, and opportunity data in Salesforce
Partner with Customer Success Managers and Marketing on customer enablement and nurture programs
Use Prophix’s AI-enabled tools and your own AI workflow (research, drafting, prep) to work with greater speed and precision

What You Will Bring

If this role excites you but you don’t meet every requirement, we still encourage you to apply. At Prophix, curiosity, adaptability, and diverse perspectives matter. Your experience may be exactly what we need.

Required Qualifications

3-5+ years of quota-carrying software sales or customer expansion sales experience, with a track record of hitting target
Experience in CPM, FP&A, financial planning software, or adjacent FinTech SaaS; you understand how finance teams budget, forecast, and close
Proven ability to manage complex, multi-stakeholder B2B sales cycles from discovery through legal and close
Executive presence: you can run a strategic conversation with a CFO or Controller and be taken seriously
CRM fluency, ideally Salesforce, for active pipeline management, forecasting, and opportunity hygiene
Deep understanding of both on-premise and SaaS/cloud software delivery models; comfortable running cloud migration conversations
Comfort using AI tools responsibly to support tasks such as research, account prep, drafting, or data review
Ability to learn new tools and adapt as technology evolves
Curiosity and openness to exploring new approaches
Collaborative mindset when working with teams and technology

Preferred Qualifications

Direct sales experience at a CPM or FP&A software company or comparable financial performance platform
Working knowledge of financial planning, budgeting, forecasting, consolidation, or close management workflows
Experience with Account Reconciliation or Financial Consolidation use cases
Outstanding negotiation skills and a track record of protecting deal value under procurement pressure
Familiarity with financial close, audit readiness, or multi-entity consolidation challenges

What Success Looks Like

30 days: You understand our tools, product, and people at a high level
Within 90 days: You work independently on meaningful tasks, you’ve reached out to your customers in your territory, you’ve developed pipeline and have closed a few opportunities
Within 6 months: You have a full understanding of the role and responsibilities. You are contributing significantly to pipeline generation and closed opportunities, and are on track to target.

Why Join Prophix?

Prophix builds technology that helps organizations plan, forecast, and make better decisions through Prophix One™, our Financial Performance Platform. You’ll work with colleagues and customers across multiple regions, contribute to a platform used by thousands of organizations, and help advance our AI-enabled capabilities that support smarter, more human-centered work. You’ll also have opportunities to grow your skills, learn modern tools, and collaborate with leaders who value continuous improvement.

We offer flexibility depending on team needs and employee location, and our work is anchored in our values: Pursue Excellence, Build with Purpose, Create Wins for All, and Drive Continuous Innovation.

What’s Included for You?

Comprehensive health, dental, vision, and mental-health coverage
Retirement savings with employer contributions
Parental leave top-up
Annual wellness allowance
Generous paid time off including vacation and sick time
Social events, team activities, and opportunities to build community
Opportunities to participate in Environmental, Social, and Governance (ESG) initiatives
Quarterly Town Halls and Kickoffs that bring teams together to celebrate wins, share updates, and look ahead at what’s next

Apply Now!

If this feels like the right environment for you, we’d love to meet you and help you build your career as a Phixer!

Accessibility & AI Transparency

Prophix promotes an accessible hiring process. If you need accommodation at any stage, we’ll work with you. Some interviews may be recorded so our hiring team can review and assess responses fairly and consistently. As part of our commitment to Responsible AI, we use a small number of AI-supported tools to help with tasks like resume review, shortlisting, or creating interview summaries. AI is never used as the sole basis for hiring decisions, and your personal data is never used to train AI models. If you'd prefer not to take part in any AI-assisted step, just let us know and we’ll be happy to accommodate.

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More about this job

Responsibilities

The Senior Customer Account Manager is responsible for driving expansion revenue within an existing portfolio of customers by identifying whitespace and managing full sales cycles. They will build high-trust relationships with executive stakeholders and maintain accurate pipeline data to meet growth targets.

Requirements

Candidates must have 3-5+ years of quota-carrying software sales experience, preferably within the CPM or FP&A sector. Proficiency in CRM tools like Salesforce and the ability to manage complex, multi-stakeholder B2B sales cycles are essential.

Skills

Software sales
Account management
Expansion revenue
Pipeline management
Salesforce
Financial planning
FP&A
CPM
Cloud migration
Executive relationship building
Negotiation
Strategic planning
Forecasting
B2B sales
AI tools
Data analysis

Benefits

Health insurance
Dental insurance
Vision insurance
Mental-health coverage
Retirement savings
Parental leave top-up
Annual wellness allowance
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Prophix One
SaaS
FinTech
CPM
FP&A
Salesforce
Cloud migration
Account management
Expansion revenue
Pipeline coverage
Executive business reviews
Budgeting
Forecasting
Consolidation
Audit readiness
Multi-entity consolidation
AI-enabled tools
B2B sales
Customer success
Professional services
Financial performance platform
Account reconciliation
Strategic platform
Commercial discipline
Lead generation

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