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Added 10 mins ago
AC
Hourly Supervisor
Aramark Canada
Halifax, NS
- Full-time
…Services team as a Residential Dining Supervisor! Reporting to the Manager, the Supervisor is responsible for coordinating and overseeing the day-to-day activities of the component,…
Added 10 mins ago
CO
DOWNTOWN REVITALIZATION INSPECTOR
City of Brampton
Brampton, ON
- Full-time
Reporting to the Manager, Downtown Revitalization, manages, inspects and coordinates Downtown Revitalization construction projects and other contracts in the field to ensure that…
Added 41 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 41 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 41 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 41 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract and ensure contractual commitments are fulfilled. By…
Added 41 mins ago
HT
Financial Manager (CSM)
Husky Technologies
Bolton, ON
- Full-time
…stakeholders within the Finance and Accounting function as well as our Customer Service organization. This candidate will play an integral role in providing insightful and meaningful data…
Added 41 mins ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 41 mins ago
AC
Catering & Premium Service Manager
Aramark Canada
AB · Edmonton, AB
- Full-time
The Catering Manager oversees the planning, coordination, and execution of catering services across a busy university campus and wedding venue. This role ensures catered events, from…
Added 1 hour ago
R
Recoveries Officer- EN
RBC
Montreal, QC
- Full-time
Maintain a balance between quality Customer Care and effective negotiation techniques
Added 1 hour ago
R
Recoveries Officer- EN
RBC
Montreal, QC
- Full-time
Maintain a balance between quality Customer Care and effective negotiation techniques
Added 1 hour ago
A
Collections Representative
Altis
Montreal, QC · Greater Montreal Metropolitan Area
- $50,000 to $60,000 CAD / year
- Full-time
…you have experience in collections or bring a background in customer service, we're looking for empathetic, motivated Bilingual Collections Agents to join a growing team in the automotive…
Added 1 hour ago
OM
Spécialiste en acquisition de talents
Omnicom Media
Montreal, QC
- Full-time
Added 1 hour ago
AC
Hourly Supervisor- Subway TRU
Aramark Canada
Kamloops, BC
- Full-time
…location at Thompson Rivers University, ensuring exceptional customer service, consistent food quality, food safety compliance, and efficient operational…
Added 1 hour ago
AC
Lead Cook - Dalhousie
Aramark Canada
Bible Hill, NS
- Full-time
Maintains excellent customer service with a positive attitude towards guests, customers, clients, co-workers, etc.
Added 1 hour ago
AC
Food Service Delivery Driver
Aramark Canada
Halifax, NS
- Full-time
…Dalhousie University. The Driver will report to the Vending Manager and be responsible for delivering, stocking, supporting, and working within all retail outlets across the Dalhousie…
Added 1 hour ago
AC
Hourly Supervisor
Aramark Canada
Ottawa, ON
- Full-time
…Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you'll help oversee staff, collaborate with teammates, and help…
Added 1 hour ago
GC
Sales and Service - Garden Supplies - Lougheed
GARDENWORKS Canada
Lougheed, AB
- Full-time
…guest service, and operational excellence. As the Department Manager for Garden Supplies, you’ll oversee the daily operations of the department - ensuring efficient inventory flow,…
Added 1 hour ago
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(CAN) Gérant du service à la clientèle
Walmart
Saint-Hyacinthe, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
HT
Financial Manager (CSM)
Husky Technologies
Bolton, ON
- Full-time
…stakeholders within the Finance and Accounting function as well as our Customer Service organization. This candidate will play an integral role in providing insightful and meaningful data…
Added 1 hour ago
A
Global Payroll and Benefits Administrator
Achievers
Toronto, ON
- Contract
…administration for both countries. Reporting to the Senior Manager, Global Payroll & Benefits, you will process bi-weekly payrolls in Workday (Canada) and ADP Workforce Now (US), manage…
Added 1 hour ago
MA
Country Manager, Indochina
Malaysia Airlines
AB · Alberta, Canada
- Full-time
The Country Manager for Indochina (Vietnam, Cambodia and Myanmar) drives Malaysia Airlines’ growth, revenue, and brand presence in the region. This role leads and develops the local team,…
Added 1 hour ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
…opportunities for the candidate that can showcase exceptional customer service, have a growth mindset, and deliver for…
Added 1 hour ago
D
Team Leader
Dollarama
Grande Prairie, AB
- Full-time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Added 1 hour ago
IR
Digital Account Manager (Freelance)
Idea Rebel
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
As a Digital Account Manager, you will function as the strategic lead for a variety of accounts. This involves relationship-building and working alongside internal sales reps to manage and…

proSapient

Client Services Associate - January 2027

Toronto, ON, Canada

$55,000 to $75,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Start Date: January 11, 2027 
Hybrid Model - In Office Mon/Tues/Thurs 
Compensation - CA$55,000 base · CA$75,000 on-target earnings · Uncapped commission 
 
About proSapient 

proSapient is an innovative Expert Network and primary research platform, connecting clients with industry experts who provide the specialized knowledge and insights needed to make informed business decisions. Our clients include many of the world's leading consultancy and private equity firms. Since our launch in 2017, we have continued to redefine Expert Networking through technology, including the development of the industry's first AI-powered platform.

Headquartered in the United Kingdom, proSapient employs over 300 people across four global locations in London, Raleigh, Toronto, and Lisbon. Our growth and innovation have been recognized by the Financial Times, Sifted, and Tech Nation, including recognition as a Future Fifty Company. We are continuously reimagining the Expert Networking space and remain at the forefront of technological innovation, committed to building the future of knowledge discovery.

 
About the Job 

Looking to start your career in a fast-paced, high-velocity commercial role? Seeking to have an immediate personal impact, gain invaluable commercial skills, and build deep exposure to a diverse range of industries and business challenges? If so, our Client Services team is the right place for you.

You will join as part of a dedicated onboarding cohort, starting your journey with two weeks of structured training and enablement designed to equip you with the tools, platform knowledge, and confidence you need before managing active client projects.

As a Client Services Associate, you'll act as the link between our clients and the expert knowledge they seek. You will manage multiple parallel workstreams from dealmakers, strategists, and consultants at top-tier organizations, understanding the expertise required, mapping complex industries, and engaging professionals before presenting them to the client. The role is highly client-focused, fast-paced, and results-driven. You will balance multiple live requests at once, communicate daily across industries, and execute with speed, precision, and strong commercial judgment. 
 
What is an Associate? 

Working closely with the Client Services Manager, you will take full ownership of client requests from the initial brief through to identifying, engaging, and qualifying relevant experts. Success requires moving quickly, adapting seamlessly when priorities pivot, and managing multiple projects effectively while delivering an exceptional standard of service.

Your key responsibilities will include:

Understand Client Needs: Understand client briefs, project objectives, and required expertise. Build enough commercial and market context quickly to effectively identify and target the right professionals.

Identify the Right Experts: Leverage proSapient's proprietary AI-powered platform, professional networks, and advanced sourcing channels to map industry value chains and surface top-tier experts.

Engage and Qualify Experts: Spend a significant part of your day conducting outbound outreach via phone, email, and messaging. Ask targeted, probing questions to assess suitability and secure critical insights.

Manage Client Projects: Balance multiple live requests, competing deadlines, and shifting priorities with urgency, composure under pressure, and strict attention to detail.

Build Professional Relationships: Communicate with senior professionals across industries, developing the executive presence, persuasion, and relationship-building skills required to succeed.

Deliver Results: Take absolute ownership of your individual targets and project outcomes, capitalizing on our uncapped commission structure to drive your earnings and promotion.

What the job is really like:

Be ready for a high-volume outbound environment where experts you contact won't reply, and some who agree will cancel. Clients often need experts within hours, not days. You will constantly pivot across multiple fast-moving research projects, and you will carry a clear, visible number every single month. This role is built for people who treat rejection as feedback and thrive when the pace picks up.

Requirements

We are looking for individuals who are motivated to build their careers in a performance-driven environment. You will be well suited to this role if you:

Hold an undergraduate degree with a strong record of academic achievement, coupled with a genuine curiosity about how businesses work and energised by a new industry every week.

Demonstrate strong communication and outbound execution: Confident on the phone and skilled in written communication, with the presence needed to clearly explain a client brief and engage diverse experts.

Are driven by measurable goals, competitive performance metrics, and taking complete ownership of your individual output.

Have started or built something of your own, such as a club, side business, project, or initiative that would not exist without your involvement.

Have a track record of competing and winning, whether in sport, sales, academics, or another performance-driven environment.

Possess strong cognitive agility and intellectual curiosity - you love learning about new industries and can rapidly grasp unfamiliar business topics.

Excel at prioritization and execution, keeping a sharp eye on detail even while multi-tasking across fast-moving workstreams.

Demonstrate high resilience and adaptability when priorities change or challenges arise.

Want direct, frequent feedback and act on it quickly.

Benefits

proSapient offers a benefits package designed to support your performance, development, and experience at proSapient, including:

Uncapped Commission Structure: Designed to reward strong individual results.

Paid Time Off: 17 days of paid time off (PTO) annually.

Extended Health Benefits: Coverage including dental, vision, and prescription drugs, alongside additional services.

Hybrid Working: Three days per week in our Downtown Toronto office (Mondays, Tuesdays, and Thursdays).

Remote Working Days: Up to 20 remote working days each year, providing additional flexibility beyond our standard hybrid model.

Advancement Pathways: Structured opportunities to develop your commercial skills, take on greater responsibility, and progress as an individual contributor from Associate to Senior Associate (and beyond), or progress as a Manager and develop valuable team leadership skills early in your career.

Enhanced Parental Benefits: Enhanced maternity and paternity benefits to support our employees and their families.

Employee Assistance Program: Access to confidential resources and support.

Employee Resource Groups: Opportunities to participate in or lead employee communities that support diversity, equity, and inclusion across the organization.

Team and Company Events: Connect with colleagues through team socials, quarterly gatherings, and annual summer and holiday celebrations.

_______________________________________________________________________________________________

Must be legally authorized to work in Canada. Please note that proSapient does not provide visa sponsorship for this role. 
 
We are committed to building an inclusive workplace - did you know that marginalized groups are less likely to apply to jobs unless they meet every requirement listed? If you are interested in the above role, but don't necessarily tick every box, we encourage you to apply anyway - this role could still be a great match!    

At proSapient, we are an equal opportunity employer. As such, we offer equal employment opportunities without regard to race, colour, religion, sex (including pregnancy and gender identity), national origin, age, disability, genetic information, veteran status, and other protected class characteristics. All employment is decided based on qualifications, merit, and business need.    

Due to the regulated nature of our clients, all successfully offered candidates are subjected to thorough screening & pre-employment checks, including an enhanced background check, which can affect the outcome of any offer of employment. 

This is a live vacancy and we're actively working to fill this role as soon as possible. As part of our recruitment process, we use AI-assisted tools to help inform our decisions. These tools are used for support only and do not make any hiring or employment decisions independently. All final decisions are made by a member of our team. 

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More about this job

Responsibilities

Manage client requests from initial brief through identifying, contacting, and qualifying relevant industry experts. Balance multiple fast-moving projects, conduct outbound outreach, and deliver suitable experts and insights while meeting individual performance targets.

Requirements

Applicants should have an undergraduate degree with a strong academic record, curiosity about business and new industries, and strong phone and written communication skills. The role also calls for ownership, resilience, adaptability, attention to detail, effective prioritization, and a record of achievement in a competitive or performance-driven setting.

Skills

Client Service
Outbound Outreach
Expert Sourcing
Client Needs Analysis
Industry Research
Market Mapping
Expert Qualification
Project Management
Prioritization
Written Communication
Verbal Communication
Relationship Building
Persuasion
Commercial Judgment
Resilience
Adaptability

Benefits

Uncapped Commission
Paid Time Off
Extended Health Benefits
Hybrid Working
Remote Working Days
Advancement Opportunities
Enhanced Parental Benefits
Employee Assistance Program
Employee Resource Groups
Team and Company Events

Visa sponsorship

Not detected in the job text

Keywords

Expert Network
Primary Research
AI-Powered Platform
Client Services
Client Briefs
Industry Research
Market Context
Industry Value Chains
Expert Sourcing
Outbound Outreach
Phone Outreach
Email Outreach
Messaging
Expert Qualification
Client Project Management
Workstream Management
Commercial Judgment
Performance Targets
Uncapped Commission
Consulting
Private Equity
Business Strategy
Professional Networks
Relationship Building
Executive Presence

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