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Added 14 mins ago
Software Development Manager, Region Flexibility & Efficiency
Amazon
Toronto, ON
Identify opportunities and implement innovative solutions to improve developer experience for thousands of teams at Amazon
Added 14 mins ago
Senior Data Scientist
TripleLift
Toronto, ON
Cloud Infrastructure: Amazon Web Services (AWS)
Added 29 mins ago
M
Senior Java Full Stack Developer
Miratech
Toronto, ON
- Full-time
We are looking for a Senior Full Stack Developer to design, build and maintain both front-end interfaces and back-end systems, including APIs, microservices, databases and cloud…
Added 29 mins ago
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Java or Golang (Go)
Kumaran Systems
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are looking for an experienced Software Developer with strong hands-on experience in either Java or Golang (Go) and a good understanding of microservices architecture, containerization,…
Added 29 mins ago
Unified Customer Experience - Software Engineer
Questrade Financial Group
Toronto, ON
Identify and address technical debt, proposing and executing improvements to system reliability and developer experience.
Added 29 mins ago
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Senior Advisor, Governance, Risk and Compliance (GRC) - Cybersecurity
Alithya
QC · QC, Canada
- Full-time
Connaissance des environnements Azure, AWS ou Google Cloud;
Added 1 hour ago
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Staff Software Engineer
SoTalent
Toronto, ON
- $173,000 to $197,000 CAD / year
- Full-time
Identify gaps in internal frameworks and tools to improve the overall developer experience
Added 2 hours ago
FC
Senior Technical Analyst, Data Engineering and Business Intelligence
Fidelity Canada
Toronto, ON
- Full-time
Familiarity with cloud platforms such as AWS (e.g., S3, IAM, Lambda, or related services).
Added 2 hours ago
I
Winter 2027: Software Developer Co-op, Front End (8 months)
Intuit
Toronto, ON
- Full-time
Support our tools and pipelines: Help maintain and improve our CI/CD pipelines and developer tooling.
Added 2 hours ago
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Senior Lead Developer Back-End
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Lead Developer Back-End in the Data Destruction Governance Platform IT Delivery team at National Bank means acting as a full-stack developer and putting your technical…
Added 6 hours ago
J
Engineering Manager, Core Systems
Jobgether
Canada
- Full-time
Experience operating large-scale cloud infrastructure, particularly within AWS.
Added 7 hours ago
Dir Cyber Security Engineering
Altice USA
Toronto, ON
Experience with AWS, Azure, and GCP security controls.
Added 8 hours ago
H
API Developer (Node.js/AWS)
HCLTech
Toronto, ON
- Full-time
🚀 Hiring: API Developer (Node.js/AWS) | GTA, Ontario
Added 10 hours ago
M
Senior Java Full Stack Developer
Miratech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are looking for a Senior Full Stack Developer to design, build and maintain both front-end interfaces and back-end systems, including APIs, microservices, databases and cloud…
Added 10 hours ago
M
Senior Java Full Stack Developer
Miratech
Toronto, ON
- Full-time
We are looking for a Senior Full Stack Developer to design, build and maintain both front-end interfaces and back-end systems, including APIs, microservices, databases and cloud…
Added 10 hours ago
PC
Systems Administrator
ProServeIT Corporation
Charlottetown, PE
- Full-time
Have 3+ years’ experience working with Active Directory, Server 2008+, SQL, Microsoft Exchange, Azure, AWS, Apple OSX.
Added 10 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Experience with AWS services and Amazon Connect is preferred.
Added 12 hours ago
I
Principal Data Architect, FSI
Infostrux
Toronto, ON
- Full-time
Added 12 hours ago
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Data Advisor
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
Added 14 hours ago
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Senior Cybersecurity Test Engineer (35651)
Myticas Consulting
Ottawa, ON
- Contract
Strong knowledge of cloud security testing within AWS, Azure, and/or GCP environments.
Added 14 hours ago
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Data Analyst – Power BI Microsoft Fabric (35903)
Myticas Consulting
Ottawa, ON
- Full-time
Experience with Snowflake, AWS or Google Cloud Platform (GCP).
Added 14 hours ago
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IBM Technology Developer (35554)
Myticas Consulting
Toronto, ON
- Contract
Our GTA client is seeking an experienced IBM Technology Developer Developer with extensive experience in the IBM technology stack and a strong understanding of AI tools and practices. The…
Added 14 hours ago
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Solutions Architect – AWS Node.js Digital Banking (35654)
Myticas Consulting
Toronto, ON
- Contract
AWS Certified Solutions Architect or AWS Certified Developer certification.
Added 14 hours ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
Provide architecture-level guidance across Azure, AWS and/or GCP, including hybrid and multi-cloud environments.
Added 16 hours ago
X
Tech Lead - Fullstack
Xsolla
Canada
- Full-time
Proven experience with cloud platforms (AWS, GCP, or Azure), including containerization (Docker, Kubernetes) and infrastructure-as-code (Terraform, Pulumi, or similar)

ProServeIT Corporation

Systems Administrator

Charlottetown, PE, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 20, 2026

Original job description

Systems Administrator Level 1

ProServeIT is a leading IT solutions provider that specializes in delivering innovative technology solutions to help businesses thrive. With over 20 years of experience, we’ve established ourselves as a trusted partner in the ever-evolving world of technology.

We are currently looking to hire a Systems Administrator to provide Level 1 Technical Support to our customer using a suite of tools designed to provide a seamless remote support experience for the end users.

Life at ProServeIT is fast paced, performance-driven, rewarding, and fun! We value and support our team members’ career growth and ongoing professional development. And we recognize their achievements and outstanding results on a regular basis. We work hard and play hard.

“People Matter. Be like gumby. Do it right.” These are the three values we follow every day. These truly represent who we are and what we care about.

Excited? Read on and apply! Looking forward to hearing from you.

Responsibilities

This is a full-time position providing remote Level 1 Technical Support to our customers over the telephone, email, and IM using a suite of tools designed to provide a seamless remote support experience for the end users.

A typical day includes:

Being the voice of ProServeIT to our customers! This means being the one who solves their technical problems or connects them to a more senior resource when required. To do this effectively, you will need to be proficient in building relationships with clients.
Managing the flow of requests from multiple intake channels: telephone, email, and IM.
Being responsible for ensuring all tickets are properly documented and tracked for future reference and that our clients are kept up to date. You will need to use your strong written and verbal communication skills!
Since we provide 24/7 support to customers, each member of the Managed Services team rotates through the weekend on-call list, as well as, being required to work off-hours and/or overnight as required by business needs.

Qualifications

You possess superior communication and interpersonal skills.
You are proficient in verbal and written English.
You demonstrate previous experience in a customer service focused environment (i.e call centre, sales, retail).
You are confident, articulate, and at ease with Canadian business culture.
You have experience solving problems and using troubleshooting methodologies.
You possess a basic understanding of networking concepts, systems, and services, EG ISP services, routers, firewalls, switches, TCP/IP.
You have a real passion for helping people and solving problems.
You can work after-hours, weekend and shift work when necessary.

We would love it if you:

Have experience with ConnectWise, Kaseya, Azure or Office 365.
Possess Microsoft Certifications – MCTS/MCSE and/or certificates in Windows 7,8,10, Active Directory, 2008 Server Administration.
Can show either 3+ years’ experience in an IT support role or have post-secondary education in a recognized IT program.
Have 3+ years’ experience working with Active Directory, Server 2008+, SQL, Microsoft Exchange, Azure, AWS, Apple OSX.
Have experience working with VMware, Hyper-V.
Have experience administering Citrix XenApp and/or XenDesk

What we are looking for- Core Skills

Customer service
Troubleshooting
Organization and time-management
Attention to detail
Problem-solving
Active Directory
Server 2008+
SQL
Microsoft Exchange
Azure
AWS
Apple OSX
VMware
Hyper-V
Citrix XenApp
XenDesk
MCTS/MCSE
Active Directory
ConnectWise
Kaseya
Office 365
Networking

To ensure a fair and efficient recruitment process, we use AI-powered screening tools to assist in the initial review of applications. These tools help us identify candidates whose qualifications closely match the job requirements. All final hiring decisions are made by our human recruitment team.

Diversity, Inclusion and Accessibility

ProServeIT values diversity of thought and is proud to be an equal opportunity employer. We are committed to creating a diverse and inclusive environment where all people feel supported, connected, and belonging at work. All applications will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

This Job Post is for an existing vacancy.

Tagged as: 22221

Languages:

English

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