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Added 6 mins ago
NB
Advisor, AAF Group and CDC
National Bank of Canada
Montreal, QC
- Full-time
…expertise, collaboration, and commitment to delivering high-quality service. We aim to provide you with maximum flexibility to support your quality of life through a hybrid work environment…
Added 6 mins ago
TU
Assistant Manager and Writer, Faculty Appointments, Reappointments, Promotion, Tenure (ARPT), and Emeriti
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Department Appointment, Reappointment, Promotion and Tenure Administration | Department of Paediatrics | Faculty of Medicine
Added 6 mins ago
NB
Associate
National Bank of Canada
Sorel-Tracy, QC
- Full-time
At least one year of relevant experience in a related field such as banking operations, customer service, or administration
Added 36 mins ago
S
Clinical Applications Specialist
Sectra
Vancouver, BC
- Full-time
Added 36 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 1 hour ago
C
BILLING ADMINISTRATOR
c21059ff-255a-42fd-a8c9-33094188d6c7
Edmonton, AB
- Full-time
…years of experience, we’re committed to delivering reliable service, innovative solutions, and lasting value, centered on our people, our customers, and our…
Added 1 hour ago
PV
Hospital Manager
P3 Veterinary Partners
Timmins, ON
- Internship
Timmins Animal Hospital has been a full-service animal hospital since 1974. We are devoted to managing the health of your dogs and cats. We have always emphasized preventative health care…
Added 1 hour ago
M
store manager - retail
MaxiCare
Sherbrooke, QC
- Full-time
Added 1 hour ago
CL
Resident Advisor - TRU East Village
Campus Living Centres
Kamloops, BC
- Full-time
Pre-service orientation and information sessions (1-2 days in April);
Added 2 hours ago
WV
Information Technology Support Specialist
Wave Visas Immigration Consultants in Delhi
BC · British Columbia, Canada
- Full-time
Familiarity with Microsoft 365, user account management, and IT service desk tools.
Added 2 hours ago
C
Receptionist/Concierge
Chartwell
Maple Ridge, BC
- Part-time
Added 2 hours ago
AC
Infrastructure & Capital Projects - Office Manager, COM
Accenture Construct
Toronto, ON
- Full-time
Manage relationships with third-party vendors and service providers, including cleaning contractors, catering, courier services, and office supplies, ensuring service levels and value for…
Added 3 hours ago
HM
Internal Medicine
Health Match BC
Comox, BC
- Full-time
In addition to clinical duties, the successful applicant will work with hospital administration and their colleagues to support local educational activities including teaching the UBC…
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Parksville, BC
- Full-time
Compensation Type Fee-for-Service Physician Overhead 11% of FFS over base compensation
Added 3 hours ago
HM
Emergency Medicine
Health Match BC
Parksville, BC
- Full-time
Compensation Type Fee-for-Service Physician Overhead 11% of FFS over base compensation
Added 3 hours ago
UO
Assistant Manager and Writer, Faculty Appointments, Reappointments, Promotion, Tenure (ARPT), and Emeriti
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital - Ambulatory Care Building (BCCHA)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Department Appointment, Reappointment, Promotion and Tenure Administration | Department of Paediatrics | Faculty of Medicine
Added 3 hours ago
AC
Senior Manager, Supply Chain
Aston Carter
Markham, ON
- $170,000 to $225,000 CAD / year
- Full-time
Proven expertise in contract management and contract administration for major equipment, construction, and service contracts.
Added 3 hours ago
B
Recovery & Tribunal Affairs Administrator
Boardwalk
Montreal, QC
- Full-time
Review, analyze, and adjust current and former resident accounts, ledgers, utility charges, legal service fees, and collection-related documentation.
Added 3 hours ago
Emergency Services Administration Assistant
The City of Red Deer
Red Deer, AB
The City of Red Deer is seeking a highly organized and service-oriented Administrative Assistant to join our Emergency Services team. This role plays an important part in supporting the…
Added 4 hours ago
SI
Registered Nurse - Bridgeview Hall
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Recognition and Rewards for service excellence and safety
Added 4 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Under the direction of the IT Manager, the position is responsible for administration, implementation, and maintenance of the City’s website, web-based applications, software, data…
Added 4 hours ago
LC
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Part-time
…of Practice, and to provide superior, timely, and pleasant service to…
Added 4 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The position provides oversight for application lifecycle management (on-premises and SaaS) including major systems administration (e.g. ERP, Asset Management, ePermitting), application, AI…
Added 4 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Create solution architecture and designs, technical plans, and execute application and IT service changes and enhancements to address business needs and deliver required capabilities
Added 4 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
Be a key internal contact on matters related to Growth and help build a culture of Growth across municipal service areas;

ProServeIT Corporation

Systems Administrator

Charlottetown, PE, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 20, 2026

Original job description

Systems Administrator Level 1

ProServeIT is a leading IT solutions provider that specializes in delivering innovative technology solutions to help businesses thrive. With over 20 years of experience, we’ve established ourselves as a trusted partner in the ever-evolving world of technology.

We are currently looking to hire a Systems Administrator to provide Level 1 Technical Support to our customer using a suite of tools designed to provide a seamless remote support experience for the end users.

Life at ProServeIT is fast paced, performance-driven, rewarding, and fun! We value and support our team members’ career growth and ongoing professional development. And we recognize their achievements and outstanding results on a regular basis. We work hard and play hard.

“People Matter. Be like gumby. Do it right.” These are the three values we follow every day. These truly represent who we are and what we care about.

Excited? Read on and apply! Looking forward to hearing from you.

Responsibilities

This is a full-time position providing remote Level 1 Technical Support to our customers over the telephone, email, and IM using a suite of tools designed to provide a seamless remote support experience for the end users.

A typical day includes:

Being the voice of ProServeIT to our customers! This means being the one who solves their technical problems or connects them to a more senior resource when required. To do this effectively, you will need to be proficient in building relationships with clients.
Managing the flow of requests from multiple intake channels: telephone, email, and IM.
Being responsible for ensuring all tickets are properly documented and tracked for future reference and that our clients are kept up to date. You will need to use your strong written and verbal communication skills!
Since we provide 24/7 support to customers, each member of the Managed Services team rotates through the weekend on-call list, as well as, being required to work off-hours and/or overnight as required by business needs.

Qualifications

You possess superior communication and interpersonal skills.
You are proficient in verbal and written English.
You demonstrate previous experience in a customer service focused environment (i.e call centre, sales, retail).
You are confident, articulate, and at ease with Canadian business culture.
You have experience solving problems and using troubleshooting methodologies.
You possess a basic understanding of networking concepts, systems, and services, EG ISP services, routers, firewalls, switches, TCP/IP.
You have a real passion for helping people and solving problems.
You can work after-hours, weekend and shift work when necessary.

We would love it if you:

Have experience with ConnectWise, Kaseya, Azure or Office 365.
Possess Microsoft Certifications – MCTS/MCSE and/or certificates in Windows 7,8,10, Active Directory, 2008 Server Administration.
Can show either 3+ years’ experience in an IT support role or have post-secondary education in a recognized IT program.
Have 3+ years’ experience working with Active Directory, Server 2008+, SQL, Microsoft Exchange, Azure, AWS, Apple OSX.
Have experience working with VMware, Hyper-V.
Have experience administering Citrix XenApp and/or XenDesk

What we are looking for- Core Skills

Customer service
Troubleshooting
Organization and time-management
Attention to detail
Problem-solving
Active Directory
Server 2008+
SQL
Microsoft Exchange
Azure
AWS
Apple OSX
VMware
Hyper-V
Citrix XenApp
XenDesk
MCTS/MCSE
Active Directory
ConnectWise
Kaseya
Office 365
Networking

To ensure a fair and efficient recruitment process, we use AI-powered screening tools to assist in the initial review of applications. These tools help us identify candidates whose qualifications closely match the job requirements. All final hiring decisions are made by our human recruitment team.

Diversity, Inclusion and Accessibility

ProServeIT values diversity of thought and is proud to be an equal opportunity employer. We are committed to creating a diverse and inclusive environment where all people feel supported, connected, and belonging at work. All applications will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

This Job Post is for an existing vacancy.

Tagged as: 22221

Languages:

English

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