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Added 12 mins ago
IM
Workforce Initiatives Coordinator
International Minerals Innovation Institute
Saskatoon, SK
- Full-time
…sciences. Technical degrees such as geology or engineering or business may be…
Added 12 mins ago
BL
Legal Administrative Assistant - Commercial Litigation
BC Legal Management Association
Vancouver, BC
- Other
…downtown Vancouver. Our practice is concentrated in civil and business litigation and arbitration. Over its 39-year history, NST has established a reputation as one of Canada's leading…
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J
Training Specialist - Senior
Joblinxsapp
Toronto, ON
- Full-time
Collaborate with subject matter experts, project teams, and business stakeholders to gather training requirements.
Added 12 mins ago
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Information Privacy Advisor
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- Full-time
Proficient in using computer information systems, databases and electronic information management.
Added 12 mins ago
IC
Junior Data Analys
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Bachelor's degree or diploma in Data Analytics, Statistics, Mathematics, Economics, Business Analytics, Computer Science, Information Systems, or a related field is preferred.
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Windsor, ON
- Contract
Operational Analysis / System / Sub-systems / Components models.
Added 12 mins ago
BS
Requirements Modeling Engineer
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- $44 to $45.52 CAD / hour
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Operational Analysis / System / Sub-systems / Components models.
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Senior Training Specialist
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- Contract
…analyzing and enhancing existing training content, and translating business and technical requirements into effective learning…
Added 12 mins ago
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Principal Lavel Designer
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- Full-time
…working on our new original IP? Certain Affinity is a game developer in Texas, based out of Austin, and we have a growing presence in Toronto, Canada. Our culture reflects the values and…
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Graduate Digital Consultant (Available 2027)
Arup
Toronto, ON
- Full-time
Bachelor's degree in Information Systems, Business Analytics, Business Analysis, Business Technology Management, Management Information Systems, Information Technology, Computer Science,…
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Manager, Founder & Venture Initiatives
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- Full-time
Design and implement operational systems that reduce administrative burden while enhancing the quality and consistency of venture support.
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Reliability & Continuous Improvement Superintendent
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Lead new systems/improvements by developing, tracking and monitoring operational plans, managing resources and activities, ensuring thorough analysis of data and environment is conducted,…
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IS
Production Norms Engineering Student/Co-op- Winter 2027
Irving Shipbuilding
Halifax, NS
- Full-time
General awareness of shipyard disciplines (hull structure, ship arrangements, ship piping systems, propulsion, HVAC, electrical, mechanical, producibility, manufacturing).
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Team Lead, Production Engineering
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- Full-time
Exposure to hull, machinery, piping, electrical, or steel outfitting systems.
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DIRECTOR OF INFORMATION TECHNOLOGY
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Added 12 mins ago
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Superintendent / Concierge - resident or non-resident
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- Full-time
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Associate Materials Management Specialist
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Strong proficiency in Microsoft Office, particularly Excel, and the ability to learn new systems quickly.
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Director, Finance (CSM)
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…creating and updating master data records in the appropriate systems in compliance with business policies, documented procedures and data quality…
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Added 12 mins ago
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Financial Manager - PLM (Product Line Mgmt)
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- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
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IS
Scheduler
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Implement and manage scheduling systems and processes, including baseline change requests.
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Senior BIM Designer
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- Full-time
Working knowledge of Mechanical and/or Electrical building systems, design principles, and construction documentation.
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Senior Responsible Supply Chain Manager, Western Hemisphere- Social Responsibility (Spanish speaking)
lululemon
Vancouver, BC
- Full-time
…within lululemon to support responsible practices of doing business in our everyday operations. We collaborate with our vendors, and external stakeholders to foster resilience in the…
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Principal Engineer - Retail Systems
lululemon
Vancouver, BC
- Full-time
Our systems support some of lululemon’s most important guest and educator journeys. The team partners closely with retail operations, product, architecture, infrastructure, security,…

Prospera Credit Union

Member Service Specialist (On Site)

New Westminster, BC, V3L 3C5, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Built on nearly 80 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $9.3 billion in assets and 120,000 members. With 24 branches, Prospera is proud to serve communities throughout the Lower Mainland, Fraser Valley and Okanagan. It’s our vision to help build vibrant, healthy communities, thriving local enterprises and financially empowered people.

As a Member Service Specialist, you will uncover and support sales while delivering exceptional customer service and is responsible for proactively developing positive relationships and satisfying our members' product and service needs.

The successful candidate must be a resident of the local community and live within close proximity to the branch.

What you’ll do:

Greet customers, establish rapport, address service inquiries and customer concerns, and seek opportunities to deepen customer relationships.
Proactively seek occasions to demonstrate our value proposition, uncover needs, and recommend appropriate solutions.
Refer customers to other team members and business partners as needed, collaborating to ensure a seamless and rewarding customer experience.
Handle member personal banking needs through discovery conversations and opening new products such as personal and business profiles, term deposits, and other banking products and services.
Ensure an exceptional member experience by providing back-up support for other team members.
Participate in sales meetings and maintain an accurate history of sales and service activity on the customer relationship management system.
Support and participate in community initiatives.

What you bring:

Previous banking, credit union or advisory sales experience with a strong interest in developing your financial services career.
Excellent communication, relationship-building, and negotiation skills.
Capacity and passion for learning, strong team orientation, and a keenness to help others.
Skilled in computer systems and processes.

What we offer:

Prospera offers a total compensation package of base salary plus incentives that is market competitive and reviewed annually. Our expected starting salary for this role is $40,000 to $50,000 per annum based on the successful candidate’s knowledge, experience and internal equity.
Flexible Work Program for some of our roles – ask us!
Flexible Benefits Program – pick and choose what works best for you.
Defined Contribution Retirement Plan – let’s start saving and keep your future in mind.
Vacation, Wellness and Personal Days – paid time off to support your overall well-being.
Professional development – come grow your career and develop your skills.
A supportive, collaborative work environment- we’re proud to be a Great Place to Work certified organization.

Diversity, Equity & Inclusive Hiring Process:

At Prospera, together, we build vibrant and healthy communities by leveraging our unique backgrounds, talents, and perspectives to create a workplace where everyone can thrive. Diversity, equity, and inclusion are at the heart of everything we do, and we are committed to a continuous journey to ensure every employee feels valued and empowered. We follow a fair and equitable hiring process to ensure all candidates are considered based on their skills, experience, and potential. When you join Prospera, you’re not just taking a job - you’re becoming part of a team that celebrates individuality and works collectively to make a positive impact.

At Prospera, we believe you belong here. We’re committed to ensuring an accessible and obstacle-free hiring process. If you need accommodations at any stage, contact recruitment@prospera.ca. All requests are handled with respect and confidentiality.

Please Note: The successful candidate will be required to complete a background check which include criminal, credit, and reference checks.

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More about this job

Responsibilities

The Member Service Specialist is responsible for delivering exceptional customer service while proactively identifying member needs and recommending appropriate financial solutions. They will also collaborate with team members to deepen relationships and support community initiatives.

Requirements

Candidates must have previous experience in banking, credit unions, or advisory sales along with strong communication and relationship-building skills. Proficiency in computer systems and a commitment to professional development are also required.

Skills

Customer Service
Sales
Relationship Building
Financial Services
Communication
Negotiation
Computer Systems
Banking
Credit Union Operations
Advisory Sales
Team Collaboration
Problem Solving

Benefits

Flexible Work Program
Flexible Benefits Program
Paid Vacation
Wellness Days
Personal Days
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Banking
Credit Union
Financial Products
Sales
Advisory
Term Deposits
Personal Banking
Business Profiles
Community Initiatives
Relationship Building
Negotiation
Professional Development
Financial Services

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