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Added 11 mins ago
GC
Avocat(e) - Lawyer
Game Companies
Montreal, QC
- Full-time
…non-disclosure agreements, service agreements, licenses, video game development agreements, and other agreements related to Gameloft's business…
Added 11 mins ago
GF
Commercial Credit Analyst Bilingual
GM Financial
Toronto, ON
- Full-time
…degree of risk involved in extending credit and make prudent business decisions to approve or deny the extension of credit within established credit…
Added 11 mins ago
TC
Disability Service Worker (SIL), Part-Time
Taproot Community Support Services
Fort McMurray, AB
- Part-time
As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90…
Added 11 mins ago
KÉ
Co-Founder
Kalkia Évolution IA
Montreal, QC
- Full-time
…messaging channels, Kalkia ensures that no lead is neglected and business owners can focus on their core…
Added 11 mins ago
TT
Commercial Litigation Lawyer - 5 + years experience
TF Talent Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
A business-minded approach to practice development.
Added 11 mins ago
CS
Regional Director of Sales and Business Development
Canuck Security Services Ltd.
Surrey, BC
- Full-time
Reporting directly to the Founder & CEO, the Regional Director of Sales and Business Development will own revenue growth across the region. This is a senior, hands-on leadership role.…
Added 11 mins ago
W
Director of Finance, Contract
WalterFedy
Kitchener, ON
- Contract
Commercial Acumen, Client Growth & Market Development: Supports pricing, fee models, and business case analysis.
Added 11 mins ago
EE
Director, Key Account Sales, GTA
Element Event Solutions
Toronto, ON
- Full-time
…people leadership, strategic account planning, proactive client development and increased share of wallet. The Director will provide day-to-day coaching and support to Senior Account…
Added 11 mins ago
D
Wealth Management Senior Advisor
Desjardins
Baie-Saint-Paul, QC · Dolbeau-Mistassini, QC · Roberval, QC · Baie-Comeau, QC · Sept-Îles, QC · Alma, QC · Saguenay, QC
- Full-time
As a senior wealth management advisor, you help serve, solicit and develop and maintain business relationships with mass-affluent Signature Service members and clients. You advise and…
Added 11 mins ago
FOH Management - General Manager
Northland Properties
Langley (District), BC · Langley, BC
We are looking for an incredible General Manager to be the leader of our team. Our people are the heart and soul of our business, and we are on the hunt for an amazing person like you to…
Added 11 mins ago
Back of House - Line Cook
Northland Properties
Toronto, ON
Our people are the heart and soul of our business, and we are looking for enthusiastic, upbeat, and hard-working people to join our team. As a Line Cook, you can craft your skills and gain…
Added 11 mins ago
A
Operations Manager
AtkinsRéalis
Vancouver, BC
- Full-time
…efficient, and successful delivery of services while supporting business growth and maintaining strong client partnerships throughout the…
Added 11 mins ago
Ramada Plaza Calgary Downtown - First Cook
Days Hospitality Limited Careers
Calgary, AB
Train and mentor new and existing employees in all aspects of culinary development in all of the kitchen food service;
Added 22 mins ago
Manager of Health Workforce Planning
Department of Health and Community Services
St. John's, NL
Reporting to the Director of Health Workforce Planning, the Manager plays a critical role in the development and implementation of comprehensive workforce strategies that support a…
Added 25 mins ago
GF
Credit Analyst
GM Financial
Burnaby, BC
- Full-time
Maintain good channels of communication with all business units including interaction with senior leadership team.
Added 26 mins ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Vancouver, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 26 mins ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Richmond, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 26 mins ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
White Rock, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 26 mins ago
T
Personal Banking Associate Trainee - Korean Language Skills an Asset
TD
Surrey, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 26 mins ago
T
Personal Banking Associate (Full time)- Blainville, Seigneurie
TD
Blainville, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 26 mins ago
C
Client Engagement Associate, 15h/week - Saint-Jérôme
CIBC
Saint-Jérôme, QC
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 26 mins ago
C
Client Engagement Associate, 15h/week - St-Eustache
CIBC
Saint-Eustache, QC · St-Eustache
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 26 mins ago
KD
Directeur stratégie commerciale et gestion de la croissance du revenu/ Manager, Trade Strategy and Revenue Growth Management
Keurig Dr Pepper
Montreal, QC
- Full-time
The Manager, Brand Revenue Growth Management (RGM) plays a critical role in driving profitable growth by supporting the development and execution of pricing, promotion, and portfolio…
Added 26 mins ago
KD
Associate Brand Manager
Keurig Dr Pepper
Mississauga, ON
- $78,300 to $95,000 CAD / year
- Full-time
Brand Strategy Development: Support the development and execution of brand strategies for Dr Pepper, Crush, and Schweppes, translating consumer, category, competitive, and business insights…
Added 26 mins ago
Data and Business Analyst
CMP Group Ltd.
Delta, BC
The Data and Business Analyst is responsible for gathering, developing, entering, maintaining and analyzing product and customer data, including product attributes, customer information and…

Prospera Credit Union

Member Service Specialist (On Site)

Surrey, BC, V3S 7Y4, Canada

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Built on nearly 80 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $9.3 billion in assets and 120,000 members. With 24 branches, Prospera is proud to serve communities throughout the Lower Mainland, Fraser Valley and Okanagan. It’s our vision to help build vibrant, healthy communities, thriving local enterprises and financially empowered people.

As a Member Service Specialist, you will uncover and support sales while delivering exceptional customer service and is responsible for proactively developing positive relationships and satisfying our members' product and service needs.

The successful candidate must be a resident of the local community and live within close proximity to the branch.

What you’ll do:

Greet customers, establish rapport, address service inquiries and customer concerns, and seek opportunities to deepen customer relationships.
Proactively seek occasions to demonstrate our value proposition, uncover needs, and recommend appropriate solutions.
Refer customers to other team members and business partners as needed, collaborating to ensure a seamless and rewarding customer experience.
Handle member personal banking needs through discovery conversations and opening new products such as personal and business profiles, term deposits, and other banking products and services.
Ensure an exceptional member experience by providing back-up support for other team members.
Participate in sales meetings and maintain an accurate history of sales and service activity on the customer relationship management system.
Support and participate in community initiatives.

What you bring:

Previous banking, credit union or advisory sales experience with a strong interest in developing your financial services career.
Excellent communication, relationship-building, and negotiation skills.
Capacity and passion for learning, strong team orientation, and a keenness to help others.
Skilled in computer systems and processes.

What we offer:

Prospera offers a total compensation package of base salary plus incentives that is market competitive and reviewed annually. Our expected starting salary for this role is $40,000 to $50,000 per annum based on the successful candidate’s knowledge, experience and internal equity.
Flexible Work Program for some of our roles – ask us!
Flexible Benefits Program – pick and choose what works best for you.
Defined Contribution Retirement Plan – let’s start saving and keep your future in mind.
Vacation, Wellness and Personal Days – paid time off to support your overall well-being.
Professional development – come grow your career and develop your skills.
A supportive, collaborative work environment- we’re proud to be a Great Place to Work certified organization.

Diversity, Equity & Inclusive Hiring Process:

At Prospera, together, we build vibrant and healthy communities by leveraging our unique backgrounds, talents, and perspectives to create a workplace where everyone can thrive. Diversity, equity, and inclusion are at the heart of everything we do, and we are committed to a continuous journey to ensure every employee feels valued and empowered. We follow a fair and equitable hiring process to ensure all candidates are considered based on their skills, experience, and potential. When you join Prospera, you’re not just taking a job - you’re becoming part of a team that celebrates individuality and works collectively to make a positive impact.

At Prospera, we believe you belong here. We’re committed to ensuring an accessible and obstacle-free hiring process. If you need accommodations at any stage, contact recruitment@prospera.ca. All requests are handled with respect and confidentiality.

Please Note: The successful candidate will be required to complete a background check which include criminal, credit, and reference checks.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Member Service Specialist is responsible for greeting customers, addressing inquiries, and proactively identifying opportunities to deepen relationships through financial product recommendations. They will collaborate with team members to ensure a seamless member experience while maintaining accurate records in the CRM system.

Requirements

Candidates should have previous experience in banking, credit unions, or advisory sales along with strong communication and relationship-building skills. A passion for learning and proficiency in computer systems are essential for this role.

Skills

Customer service
Sales
Relationship building
Communication
Negotiation
Financial services
Banking
Computer systems
Problem solving
Teamwork

Benefits

Flexible work program
Flexible benefits program
Paid vacation
Wellness days
Personal days
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Banking
Credit Union
Financial Services
Sales
CRM
Personal Banking
Business Profiles
Term Deposits
Advisory Sales
Community Initiatives
Financial Products
Member Service

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Work requirements

Jobs in Canada