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Added 1 month ago
LM
Outside Sales & Rentals Representative
Leavitt Machinery
Brampton, ON
- Full-time
Previous experience working with a CRM system is an asset
Added 1 month ago
IW
Advisor IG Wealth Connect (Ontario)
IG Wealth Management
ON · Ontario, Canada
- Full-time
Practical experience with a CRM and the Office Suite.
Added 1 month ago
PA
Program Manager
Protech Automotive Solutions
Burlington, ON
- Full-time
Proficiency with CRM, project management, reporting, or workflow tools.
Added 1 month ago
PI
Director, Product Management, Growth Platforms
PENN Interactive
Canada
- Full-time
…This leader will own the evolution of our promotions, loyalty, CRM, segmentation, and marketing data capabilities, including building a unified promotional platform that can serve customers…
Added 1 month ago
Y
Growth Marketing Lead
Yami
Markham, ON
- Full-time
Drive CRM and retention initiatives across customer lifecycle, segmentation, email/SMS, referral, reactivation, and repeat purchase, partnering with shared teams on execution.
Added 1 month ago
L
Aesthetics Area Sales Manager -Calgary, Alberta
Lumenis
AB
- Full-time
Experience with Salesforce or CRM systems preferred
Added 1 month ago
S
Study Manager
Sedgman
Vancouver, BC
- Full-time
Build client relationships and foster communication, and update CRM system (Salesforce), including new opportunities and documenting client feedback
Added 1 month ago
TS
Coordo. Opérations Clients | Customer Ops Coordinator
Tarkett Sports
Montreal, QC
- Full-time
Excellentes compétences informatiques, notamment avec Microsoft Office, Salesforce (CRM) et les systèmes ERP (une expérience avec Syspro est un atout).
Added 1 month ago
C
Study Manager
CIMIC
Vancouver, BC
- Full-time
Build client relationships and foster communication, and update CRM system (Salesforce), including new opportunities and documenting client feedback
Added 1 month ago
M
Senior Business Development Manager
MTFX
Toronto, ON · North York, ON
- Full-time
Pipeline Management: Maintain detailed records in HubSpot, including CRM activity, email sequences, and forecasting.
Added 1 month ago
MA
Head of Sales / Revenue Operator - Role is COMMISSION ONLY (Clone)
Miles Ahead Hosting
Remote, Canada
- $80,000 to $160,000 CAD / year
- Full-time
- Remote
The sales process, CRM discipline, scripts, accountability and closing systems still require improvement.
Added 1 month ago
DW
Business Development Representative
DDS WIRELESS INTL INC.
Vancouver, BC
- $55,000 to $70,000 CAD / year
- Full-time
Experience using CRM systems, ideally Salesforce.
Added 1 month ago
C
Account Executive, Velocity Customer Sales
Clio
Calgary, AB · Burnaby, BC · Vancouver, BC · Toronto, ON
- Full-time
Added 1 month ago
F/
Student, Finance
FCC / FAC
Regina, SK · AB · BC · MB · SK
- Full-time
Experience using data, reports, CRM systems or other business applications to support decision-making and process improvements
Added 1 month ago
O
Sales Recruiter, Toronto
Owner.com
Remote, Canada
- Full-time
- Remote
It powers everything from the restaurant’s website, online ordering, CRM, POS, and more.
Added 1 month ago
Y
Growth Marketing Lead
Yami
Toronto, ON
- Full-time
Drive CRM and retention initiatives across customer lifecycle, segmentation, email/SMS, referral, reactivation, and repeat purchase, partnering with shared teams on execution.
Added 1 month ago
HG
Account Executive (Bilingual - English/Spanish)
Harris Global Business Services (GBS)
Toronto, ON
- Full-time
You are able to manage, forecast revenue/deal pipeline and review conversion rates using a CRM software
Added 1 month ago
G
Risk Management Director - Corporate Services
Graham
Calgary, AB
- Full-time
…professional insurance or risk management designation, such as CRM, is strongly…
Added 1 month ago
CF
Manager Human Resources
ContainerWorld Forwarding Services Inc
Richmond, BC
- Full-time
…inventory with RF scanning. Our automation also includes an ERP, CRM, Truckmate, Sage, Kronos and other applications to prime us for present and future expansions. ContainerWorld actively…
Added 1 month ago
KE
Sales Representative
Kristian Electric Ltd
Edmonton, AB
- $70,000 to $80,000 CAD / year
- Full-time
Administer sales contracts, maintain CRM records, and report on sales activities and strategies.
Added 1 month ago
EH
Supervisor, Humane Education
Edmonton Humane Society
Edmonton, AB
- $55,428 to $69,310.5 CAD / year
- Full-time
Experience using a CRM (Customer Relationship Management) system is an asset.
Added 1 month ago
AI
Manager, BSAA-CL
Axis Insurance Managers Inc
Calgary, AB
- $110,000 to $125,000 CAD / year
- Full-time
CAIB, CIP, CRM or other insurance designations, an asset
Added 1 month ago
L
Field Account Executive
Levata
Markham, ON
- Full-time
Added 1 month ago
Y
Growth Marketing Lead
Yami
Markham, ON
- Full-time
Drive CRM and retention initiatives across customer lifecycle, segmentation, email/SMS, referral, reactivation, and repeat purchase, partnering with shared teams on execution.
Added 1 month ago
TT
Customer Service Administrator
Teledyne Technologies Incorporated
Fredericton, NB · Canada - Fredericton, NB
- Full-time
Teledyne CARIS is the world’s leading developer of geospatial software for ocean mapping and marine information systems, headquartered in Fredericton, Canada. We provide an integrated suite…

Protech Automotive Solutions

Program Manager

Burlington, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of experience in program management, operations, sales operations, revenue operations, business development, field services, fleet services, or a related role.
Posting language: English
Posted: Sep 15, 2026

Original job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

Key Responsibilities

Program Development & Workflow Design

Build and manage the operational workflow for mobile installations of vehicle equipment.
Develop standard operating procedures, process maps, implementation timelines, and quality control checkpoints.
Define how installation requests move from sales intake through scheduling, partner coordination, installation completion, billing, and post-installation follow-up.
Identify process gaps and create scalable solutions to support future growth.
Assist to create reporting tools and dashboards to track program performance, installation volume, revenue, partner performance, and customer satisfaction.

Strategic Partner Development

Identify, evaluate, and build relationships with strategic installation partners, service providers, vendors, and other external partners.
Develop and present partnership opportunities to prospective partners.
Negotiate and coordinate partnership expectations, service levels, pricing structures, and operating procedures.
Serve as a primary relationship owner for key partners involved in this program.
Monitor partner performance and ensure partners meet quality, timeline, service, and customer experience expectations.

Sales & Revenue Growth

Work closely with sales leadership and sales teams to position the mobile installation program as a revenue-generating solution.
Support the development of sales pitches, value propositions, partner presentations, and go-to-market materials.
Help identify target customers, revenue opportunities, and expansion strategies.
Track revenue performance and develop recommendations to improve profitability, adoption, and program growth.
Translate customer and sales feedback into operational improvements/new opportunities.

Operations Partnership & Execution

Partner with internal operation teams to ensure successful execution of mobile installations
Coordinate across departments to align resources, timelines, customer requirements, partner capacity, and installation schedules.
Ensure that operational handoffs are clearly defined and consistently followed.
Troubleshoot execution issues and remove barriers that could impact customer experience, revenue, or partner performance.
Support the rollout of new markets, new partners, or expanded installation capabilities as the program grows.

Qualifications

Required Qualifications

3+ years of experience in program management, operations, sales operations, revenue operations, business development, field services, fleet services, or a related role.
Experience building or improving operational workflows, processes, or service delivery
Experience developing partner relationships or working with third-party service providers.
Strong communication and presentation skills
Strong problem-solving skills and ability to create structure in a developing or ambiguous business environment.
Proficiency with CRM, project management, reporting, or workflow tools.
Must be able to work in office.

Key Skills & Competencies

Program management
Revenue growth mindset
Partner relationship management
Sales and operations alignment
Process development
Workflow design
Cross-functional leadership
Vendor and partner coordination
Customer-focused execution
Problem solving
Communication and presentation skills
Accountability and follow-through
Data-driven decision making
Ability to build scalable processes from the ground up

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.

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More about this job

Responsibilities

The Program Manager will design and manage operational workflows for mobile vehicle equipment installations and build strategic partnerships with external service providers. They will also collaborate with sales teams to drive revenue growth and ensure seamless operational execution across departments.

Requirements

Candidates need 3+ years of experience in program management, operations, or business development, with a proven track record of building operational workflows. Proficiency with CRM and project management tools, along with strong communication and problem-solving skills, is required.

Skills

Program Management
Revenue Growth
Sales And Operations Alignment
Process Development
Workflow Design
Cross-functional Leadership
Vendor And Partner Coordination
Customer-focused Execution
Problem Solving
Communication And Presentation Skills
Accountability And Follow-through
Data-driven Decision Making
Scalable Process Building

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Operational Workflow
Standard Operating Procedures
Process Mapping
Quality Control
CRM
Project Management Tools
Strategic Partnerships
Vendor Management
Revenue Operations
Go-to-market Materials
Fleet Services
Field Services
Business Development
Vehicle Repair And Maintenance
Scalability
KPI Dashboards
Service Level Agreements

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