Affirmative Business Support Worker, Temporary Full Time, Job Well
- Kingston, ON, Canada
Wage: $35.07 - $36.53 · Full-time
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Job details
- Pay
- Wage: $35.07 - $36.53
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job Code: 28508
Status: Temporary Full Time (up to 12 months)
Location: Providence Care Hospital
Union: OPSEU 4104 Service Clerical
Wage: $35.07 - $36.53
Posting Period: November 13, 2026 - November 22, 2026
The Affirmative Business Support Worker (ABSW) oversees the development, growth and operations of small businesses that exist to employ people living with mental illness. Taking a recovery-focused approach, the ABSW supports clients while working side-by-side to provide appropriate coaching, mentoring, training and support. Working in real time, the ABSW makes workplace accommodations specific to the needs of each client while simultaneously ensuring the businesses’ operational and financial objectives are met.
The businesses are operated by Jobwell, a not-for-profit corporation that acts as employer for clients working in the program. Current businesses operated by Jobwell include cafés, a car wash, commercial cleaning, and various contracts with community partners. For the program to remain sustainable, the businesses must at least break-even. Under the general direction of the Manager, Affirmative Business, the ABSW works to maximize Jobwell revenues and the number of jobs available for clients, while continually controlling costs. The ABSW is responsible for the health and safety of clients as they work. Clients working in the program have chosen to be referred to as Business Associates (BAs).
Education & Experience
In the recovery oriented philosophy, the ABSW will contribute to the ongoing successful work experience and independence of Jobwell's Business Associates (BA) by:
Unless specifically stated, all job postings are for existing positions at Providence Care.
Status: Temporary Full Time (up to 12 months)
Location: Providence Care Hospital
Union: OPSEU 4104 Service Clerical
Wage: $35.07 - $36.53
Posting Period: November 13, 2026 - November 22, 2026
The Affirmative Business Support Worker (ABSW) oversees the development, growth and operations of small businesses that exist to employ people living with mental illness. Taking a recovery-focused approach, the ABSW supports clients while working side-by-side to provide appropriate coaching, mentoring, training and support. Working in real time, the ABSW makes workplace accommodations specific to the needs of each client while simultaneously ensuring the businesses’ operational and financial objectives are met.
The businesses are operated by Jobwell, a not-for-profit corporation that acts as employer for clients working in the program. Current businesses operated by Jobwell include cafés, a car wash, commercial cleaning, and various contracts with community partners. For the program to remain sustainable, the businesses must at least break-even. Under the general direction of the Manager, Affirmative Business, the ABSW works to maximize Jobwell revenues and the number of jobs available for clients, while continually controlling costs. The ABSW is responsible for the health and safety of clients as they work. Clients working in the program have chosen to be referred to as Business Associates (BAs).
Education & Experience
- Minimum 2 year College Diploma
- 1 year recent leadership experience leading teams of people providing coaching, support and performance reviews
- 1 year experience sourcing and managing vendors or suppliers or external partners
- Valid Ontario driver's license, clear driver's abstract and reliable means of transportation on a regular basis, required
- First Aid and CPR Certification, preferred
In the recovery oriented philosophy, the ABSW will contribute to the ongoing successful work experience and independence of Jobwell's Business Associates (BA) by:
- Continually improving Jobwell business processes to improve efficiency, generate revenue and maximize job opportunities for client served by Providence Care
- Developing and maintaining supportive relationships with BAs and serving as a role model while interacting or working side-by-side in the businesses
- Providing individualized support for BAs, in the areas of skill development. quality control, adherence to health and safety, etc. while promoting self-determination and decision-making
- Ensuring appropriate BA staffing, scheduling and job-related training of new BAs
- Providing BAs with necessary documentation related to their work, performance and income
- Assisting BA’s with their illness management by fostering the development of natural support networks within and outside the business setting. (peer, team and family)
- Liaising with interprofessional teams (ACT, Case Management) and family physicians to share information with appropriate consent
- Working in accordance with applicable legislation and regulations governing business operation (H&S Act, WSIB, WHMIS etc.)
- Consulting with the manager or the Jobwell board to address issues related to the development of a business, marketing strategies etc.
- Reviewing work for completion against given instructions and established procedures
- Resolving disputes or conflicts between BAs with support from the manager when required
- Providence Care offers a wide range of community services across Southeastern Ontario
- Community services striving for excellence in care, education and research
- Committed to people centred approach to care delivery
- Competitive salaries with percentage in lieu of benefits & vacation
- Corporate and service specific orientation for new hires
- Focus on Healthy Workplace and Culture of Quality
- Employee and Family Assistance Program
- Education, mentorship and bursary opportunities
- Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions
- Locations in Kingston, Belleville, Brockville, Kingston, Napanee and Sharbot Lake
Unless specifically stated, all job postings are for existing positions at Providence Care.
More about this job
Responsibilities
Oversee Jobwell's small-business operations, improving processes, revenue, and job opportunities while controlling costs and ensuring health and safety. Provide individualized coaching, training, and workplace support to Business Associates, and coordinate staffing, documentation, partner relationships, and conflict resolution.
Requirements
A minimum two-year college diploma and one year of recent experience leading teams through coaching, support, and performance reviews are required. One year of experience sourcing and managing vendors, suppliers, or external partners and a valid Ontario driver's license with a clear abstract and reliable transportation are also required; First Aid and CPR certification are preferred.
Skills
- Team Leadership
- Coaching
- Mentoring
- Performance Reviews
- Vendor Management
- Business Operations
- Process Improvement
- Revenue Generation
- Cost Control
- Staff Scheduling
- Training
- Workplace Accommodations
- Health And Safety
- Conflict Resolution
- Interprofessional Collaboration
- Recovery-Oriented Support
Benefits
- Competitive Salaries
- Percentage In Lieu Of Benefits And Vacation
- Orientation For New Hires
- Employee And Family Assistance Program
- Education Opportunities
- Mentorship Opportunities
- Bursary Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Social Services
- Management & Leadership
- Healthcare
- Administrative
- Hospitality
Keywords
- Jobwell
- Business Operations
- Small Business
- Mental Health
- Recovery-Oriented Approach
- Business Associates
- Coaching
- Mentoring
- Training
- Workplace Accommodations
- Process Improvement
- Revenue Generation
- Cost Control
- Vendor Management
- Supplier Management
- External Partnerships
- Staff Scheduling
- Performance Reviews
- Quality Control
- Health And Safety
- Ontario Health And Safety Act
- WSIB
- WHMIS
- First Aid
- CPR
- Interprofessional Teams
- ACT
- Case Management
- Conflict Resolution
- Ontario Driver's License