Closed listing
Patient Flow Coordinator, Full Time, Access to Care & Transitions
- Kingston, ON, Canada
Wage: $43.47 - $62.48/hr · Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- Wage: $43.47 - $62.48/hr
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Job Code: 27413
Status: Full Time
Location: Providence Care Hospital/Providence Transitional Care Centre
Union: ONA PCH
Wage: $43.47 - $62.48/hr
Posting Period: September 23, 2026 - September 29, 2026
Reporting to the Patient Flow Director, the Patient Flow Coordinator plays a key role between Providence Care's staff, physicians and external partners in ensuring seamless, quality and efficient patient flow activities. The Coordinator responds to inquiries from key stakeholders directly and/or indirectly and assists the Manager by researching and providing requested data or background information, as requested. The Coordinator problem solves barriers to transitions in care by working closely with the Access to Care and Transition and the clinical program teams to identify solutions. The Coordinator completes daily, weekly and monthly summaries provided to relevant leaders in the hospital and is fully informed of issues and challenges that require action.
Utilizing sound clinical judgment and strong assessment skills, the Access and Flow Specialist screens and evaluates potential candidates for admission, collaborating with patients, families, care teams, and community organizations to coordinate person-centered transitions. The role requires adaptability and responsiveness to evolving system pressures and patient needs, often supporting flow initiatives as they evolve.
Skills And Qualifications Required
Status: Full Time
Location: Providence Care Hospital/Providence Transitional Care Centre
Union: ONA PCH
Wage: $43.47 - $62.48/hr
Posting Period: September 23, 2026 - September 29, 2026
Reporting to the Patient Flow Director, the Patient Flow Coordinator plays a key role between Providence Care's staff, physicians and external partners in ensuring seamless, quality and efficient patient flow activities. The Coordinator responds to inquiries from key stakeholders directly and/or indirectly and assists the Manager by researching and providing requested data or background information, as requested. The Coordinator problem solves barriers to transitions in care by working closely with the Access to Care and Transition and the clinical program teams to identify solutions. The Coordinator completes daily, weekly and monthly summaries provided to relevant leaders in the hospital and is fully informed of issues and challenges that require action.
Utilizing sound clinical judgment and strong assessment skills, the Access and Flow Specialist screens and evaluates potential candidates for admission, collaborating with patients, families, care teams, and community organizations to coordinate person-centered transitions. The role requires adaptability and responsiveness to evolving system pressures and patient needs, often supporting flow initiatives as they evolve.
Skills And Qualifications Required
- Baccalaureate degree in Nursing, preferred or an equivalent combination of education and experience
- Master's degree in health studies from a recognized educational institution, preferred
- Current, unrestricted registration with the College of Nurses of Ontario
- Two years of experience in providing clinical practice in a hospital setting with the relevant population. Intake and discharge planning functions preferred
- Experience with electronic patient record systems
- Leads Bed Utilization Meetings and other key meetings, as assigned, to facilitate communication and coordination related to patient flow
- Reviews Daily Dashboard and clarifies data quality issues
- Problem solves barriers to transitions in care at admission, transfer and discharge
- Provides daily and weekly summaries to Providence Care leadership
- Review trends, variances and reasons for variances for admissions, transfers and discharges
- Collaborates with acute care and community partners to identify individuals who may benefit from Providence Care’s programs and services.
- Triages inpatient referrals and conducts timely assessments using a comprehensive, evidence-informed framework to support admission decisions and patient flow.
- Provides clear clinical recommendations to inform Access to Care decisions related to admission and discharge.
- Coordinates with internal and external stakeholders regarding transfer logistics, medical stability, documentation requirements, repatriations, and service availability.
- Supports the identification and implementation of improvement strategies that remove barriers in access to care, and optimize the experience of patients and families.
- Maintains awareness of real-time system pressures and actively problem-solves barriers to admissions, discharges, and internal transitions.
- Collaborates with interprofessional teams, patients, families, and community partners to support safe, person-centered discharges and transitions across care settings
- Specialized sub-acute Care in rehabilitation, mental health services, complex medical management and palliative care
- A hospital striving for excellence in care, education and research
- Committed to people centred approach to care delivery
- Competitive salaries with percentage in lieu of benefits & vacation
- Healthcare of Ontario Pension Plan (HOOPP)
- State of the Art Building with on-site parking
- On-site café and cafeteria with a variety of food options
- Corporate and unit/service specific orientation for new hires
- Focus on Healthy Workplace & Culture of Quality
- Employee & Family Assistance Program
- Education, mentorship and bursary opportunities
- Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions
- Located on the shores of Lake Ontario surrounded by park land and walking trails
More about this job
Responsibilities
Coordinates patient flow and transitions across admission, transfer, and discharge by assessing referrals, providing clinical recommendations, and working with patients, families, care teams, and community partners. Leads patient-flow meetings, reviews dashboards and trends, reports to leadership, and helps resolve barriers and improve access to care.
Requirements
Requires current, unrestricted registration with the College of Nurses of Ontario and two years of clinical practice experience in a hospital setting with the relevant population; intake and discharge planning experience is preferred. A nursing bachelor’s degree and a master’s degree in health studies are preferred, along with experience using electronic patient record systems.
Skills
- Clinical Assessment
- Patient Flow Coordination
- Admission And Discharge Planning
- Referral Triage
- Transition Of Care Coordination
- Clinical Judgment
- Problem-Solving
- Data Quality Review
- Trend Analysis
- Stakeholder Collaboration
- Interprofessional Collaboration
- Electronic Patient Record Systems
- Meeting Facilitation
- Patient-Centered Care
Benefits
- Competitive Salaries
- Percentage In Lieu Of Benefits And Vacation
- Healthcare Of Ontario Pension Plan
- On-Site Parking
- On-Site Café And Cafeteria
- Orientation For New Hires
- Healthy Workplace And Quality Culture
- Employee And Family Assistance Program
- Education, Mentorship, And Bursary Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Management & Leadership
- Data & Analytics
Keywords
- Patient Flow
- Access To Care
- Transitions Of Care
- Admission Planning
- Discharge Planning
- Referral Triage
- Clinical Assessment
- Clinical Judgment
- Electronic Patient Record Systems
- Daily Dashboard
- Data Quality
- Trend Analysis
- Bed Utilization Meetings
- Hospital Care
- Sub-Acute Care
- Rehabilitation
- Mental Health
- Complex Medical Management
- Palliative Care
- Interprofessional Teams
- Community Partners
- Patient-Centered Care
- Evidence-Informed Framework
- Care Coordination
- System Pressures
- Quality Improvement